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Charter Senior Living is a family-owned senior care provider with a mission to give seniors and their families peace of mind and the opportunity to live their best lives. This senior living provider features 64 communities across the country, where they offer personalized independent living, assisted living, and memory care options. Charter Senior Living has 2,056 reviews and an average review rating of 4.2 out of 5. Their memory care communities incorporate the Flourish℠ program, which focuses on eight core aspects of life: well-being, socialization and engagement, rest and restoration, meaningful relationships, nutrition, support, environment, and sense of purpose.

8.3

Review Score

2,056 reviews
64 communities
1 senior living award community
Starting from $X,XXX/mo

Charter Senior Living community listings

Showing 64 communities
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Residences at Wellpoint

2940 Mill Run Road South, Huntsville, AL 35763

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
103 reviews

Staff is very friendly, great activities, mom loves the variety of food, it is well maintained and have different size room i.e. studio, 1 bedroom and 2 bedroom apartments at various pricing. Basically one...

Provides: Assisted Living, Memory Care, Independent Living

The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...

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Southern Pines, A Charter Senior Living Community

423 Covington Avenue, Thomasville, GA 31792

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
54 reviews

So my aunt moved to Southern Pines, March 2025. She has been there over a year now and with her move into memory care and with the care of [name removed] and many of the staff there she has now become more...

Provides: Assisted Living, Memory Care, Independent Living

'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...

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The Cottages of Fox Lake

16 Lilac Ave, Fox Lake, IL 60020

Starting at$X,XXX+ monthly
16
16 Photos available
9.7
Review Score
87 reviews

Every other facility I checked out, only focused on the negative and what my sister couldn't do. Because she scored so low on the cognitive tests, they immediately wanted to put her in memory care. But I was...

Provides: Assisted Living, Memory Care

The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...

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Charter Senior Living of Danvers

220 Conant St, Danvers, MA 01923

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
65 reviews

We love the nursing and activities personnel . The food is good. They are very accommodating of Neil's needs and the physical environment is beautiful and nurturing. The main reason we chose the Charter is...

Provides: Assisted Living, Memory Care

The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...

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Charter Senior Living of Panama City Beach

6012 Magnolia Beach Rd, Panama City Beach, FL 32408

Starting at$X,XXX+ monthly
11
11 Photos available
10
10 Floor plans available
9.4
Review Score
24 reviews

5 for all. What we like the most about the community is that all were welcoming. They always had activities (live music, games and field trips available). They were easy to communicate with

Provides: Assisted Living, Memory Care, Independent Living

Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...

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Charter Senior Living at Woodholme Crossing

1840 Reisterstown Rd, Pikesville, MD 21208

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.4
Review Score
72 reviews

The community is great. Very welcoming, kind, and helpful. Dining is also great, with a cute little eating area. Staff are helpful and have daily meetings to go over the needs of staff. There's a ton of...

Provides: Assisted Living, Memory Care

With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...

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Charter Senior Living of Godfrey

1373 D'Adrian Professional Park, Godfrey, IL 62035

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.3
Review Score
32 reviews

My sister & I were very worried that our mother would not like it, but she loves it there! We have been very pleased. Only complaints would b lack of itemized billing so we know exactly what is included w...

Provides: Assisted Living, Memory Care

At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...

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Charter Senior Living of Bowling Green

445 Middle Bridge Rd W, Bowling Green, KY 42103

Starting at$X,XXX+ monthly
14
14 Photos available
9.3
Review Score
26 reviews

Amazing! I love Charter Senior Living!!! They are so good to all of the residents. [name removed], the director, takes excellent care of his workers and they take excellent care of the residents. I can't say...

Provides: Assisted Living, Independent Living

Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...

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Charter Senior Living of Shiloh

1201 Hartman Ln, Shiloh, IL 62221

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
39 reviews

Clean and very sufficient space. Staff are very friendly and helpful. Residents appear happy and engaged. Sister in law has been quite happy and is very hard to please especially when it comes to food. The...

Provides: Assisted Living

You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...

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Charter Senior Living of Madison

5601 Burke Rd, Madison, WI 53718

Starting at$X,XXX+ monthly
25
25 Photos available
4
4 Floor plans available
9.2
Review Score
24 reviews

We were in a rush and the staff and admins were very helpful in getting processed and placed. The information provided and question responses were always available immediately and we felt very comfortable at...

Provides: Assisted Living

Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...

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Walking Horse Meadows

207 Uffelman Dr, Clarksville, TN 37043

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
9.2
Review Score
31 reviews

The staff, activity director and salesperson were all great. Really no complaints. Yes, we would recommend this community to others and we'd still be there if it was closer to home.

Provides: Assisted Living, Memory Care

Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...

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Dominion Village Williamsburg

4132 Longhill Rd, Williamsburg, VA 23188

Starting at$X,XXX+ monthly
15
15 Photos available
9.2
Review Score
22 reviews

Everyone there was sooo nice and really took good care of my mom, they loved her. I felt good to leave my mom there. I knew she was in good hands.

Provides: Memory Care

Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...

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The Cottages of New Lenox

1023 S Cedar Rd, New Lenox, IL 60451

Starting at$X,XXX+ monthly
12
12 Photos available
9.2
Review Score
41 reviews

This is not a high skilled nursing facility, and the nursing staff are very limited on what they can do. The facility director [name removed] was excellent. She was very professional, courteous, attentive,...

Provides: Assisted Living, Memory Care

The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...

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Springwood Court

12780 Kenwood Lane, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
6
6 Photos available
9.2
Review Score
9 reviews

I have lived here over a year and found the staff and residents to be friendly. I have made several close friends and the staff is always willing to stop and talk to you or wave if they are busy. One has...

Provides: Assisted Living

At Springwood Court, we have an abundance of ways to make your life here enjoyable, including — but not limited to -beautifully landscaped courtyard and gardens, fine cuisine and activities & social groups. Our assisted living offers tastefully appointed apartment-style living, attractive...

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Charter Senior Living of Columbia

8220 Snowden River Pkwy, Columbia, MD 21045

Starting at$X,XXX+ monthly
16
16 Photos available
9.2
Review Score
16 reviews

Wanted to send a thank you out to the caregiving and management staff at Charter Senior Living of Columbia for helping my mother through what turned out to be the final stages of dementia. The caregiving...

Provides: Memory Care

Somerford Place is the result of extensive research into the needs of people with Alzheimer's disease and other forms of dementia. Our specially designed building nestled in Columbia is secure, supportive and feels like home. Our staff strives to offer quality services to our residents, promoting...

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Charter Senior Living of Williamsburg

440 McLaws Cir, Williamsburg, VA 23185

Starting at$X,XXX+ monthly
10
10 Photos available
9.4
Review Score
39 reviews

I'd say 5 stars -dad was there only 10 days on hospice so while he could not participate in activities at all and couldn't go to the cafe but the staff were kind and attentive. One staff person gave him a...

Provides: Assisted Living, Memory Care

Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...

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Charter Senior Living of Verona

1125 N Edge Trail, Verona, WI 53593

Starting at$X,XXX+ monthly
11
11 Photos available
9.0
Review Score
43 reviews

we are very happy with Charter. I'd give them 4 stars only because they've had several staff members leave recently. We hated to see them leave but it was all for good reasons. Medical and admin staff are...

Provides: Assisted Living, Memory Care

Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...

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Charter Senior Living of Orange

197 Indian River Road, Orange, CT 06477

Starting at$X,XXX+ monthly
4
4 Photos available
9.0
Review Score
8 reviews

The staff was very helpful always available to answer any questions and help with solutions The nurses were very attentive to my mom's needs

Provides: Assisted Living, Memory Care, Independent Living

Charter Senior Living of Brookfield

291 Federal Rd, Brookfield, CT 06804

Starting at$X,XXX+ monthly
9
9 Photos available
9.0
Review Score
16 reviews

I give everything a 5. I was really impressed with Charter when I was visiting and now that my sister has been there a month, I'm still very impressed and satisfied with the choice. When a new person moves...

Provides: Assisted Living, Memory Care

Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....

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Charter Senior Living of Gainesville

1001 Southwest 62nd Boulevard, Gainesville, FL 32607

Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
9.0
Review Score
40 reviews

The monthly cost quoted during interview, was not the same when we signed the contract. It had increased [Amount Removed] If I had not already moved my sister in, I might have considered another...

Provides: Assisted Living, Memory Care

Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...

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Charter Senior Living of Franklin

105 Sunrise Cir, Franklin, TN 37067

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
22 reviews

Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the...

Provides: Assisted Living

Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...

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Charter Senior Living at North Park Place

2562 Pierce St, Sioux City, IA 51104

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
9.0
Review Score
16 reviews

Very friendly and welcoming. Answered all our questions at the initial meeting and are very good about answering our pop up questions. Only on going issue is serving size, since they serve individually my...

Provides: Assisted Living, Independent Living

Charter Senior Living of Northpark Place offers all the amenities of home without many of the hassles & headaches that go along with home ownership. Located just a few blocks away from Unity Point St. Luke's Hospital in Sioux City, Northpark Place is one of the most established communities in...

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Charter Senior Living of Gallatin

1085 Hartsville Pike, Gallatin, TN 37066

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.0
Review Score
14 reviews

We are very pleased with our experience here at Charter white House. The food is prepared daily and it's absolutely delicious. With a gourmet dessert every day. The staff is excellent and very caring. His...

Provides: Assisted Living

Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...

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Charter Senior Living of Hazel Crest

3701 W 183rd St, Hazel Crest, IL 60429

Starting at$X,XXX+ monthly
10
10 Photos available
1
1 Floor plans available
8.9
Review Score
52 reviews

Charter is a great place with excellent staff, great food...the head nurse is amazing and the head of activities she's also amazing...the staff has always help me with getting my mom to the doctor and...

Provides: Assisted Living, Memory Care

Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...

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Charter Senior Living of Troy

39 Dorothy Dr, Troy, IL 62294

Starting at$X,XXX+ monthly
18
18 Photos available
8.9
Review Score
34 reviews

Charter Senior of Troy is a wonderful place. Mom is very happy and pleased with the accommodations here. The staff is kind and always ready to help. Everything is kept very clean and in repair. I highly...

Provides: Assisted Living

You or your loved one will find a comfortable, homelike atmosphere at Charter Senior Living of Troy, a Charter Senior Living Community. Our residents are free from the cares of chores and other daily stresses. Our staff is available 24 hours a day to assist with your needs. Always preserving your...

... Read more
Viewing 1-25 out of 64 communities

Reviews
for Charter Senior Living

8.3
Review Score
2,070 reviews

Review Score

2,070 reviews
8.3

Out of 10


5 star

57%

4 star

26%

3 star

9%

2 star

4%

1 star

6%

A Place for Mom has scored Charter Senior Living with 8.3 out of 10 using our proprietary review score based on 526 reviews in the last 2 years. Over all time, Charter Senior Living has 2,070 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
1,178
520
178
70
124
Date Submitted
152
256
526
Reviewer
170
1,374
458
29
Care Received
931
214
908
1141-1160 of 2070 reviews
Sort by

4.5
pat lee - Toured community
Independent Living
March 24, 2016
Verified Review

Residents and staff friendly and respectful. Food is great. Management goes out of their way to make things work. They are hands on, not just office people. A very grand place!!

Cleanliness

4

Friendliness

5

Value for Cost

5


4.5
Anonymous
Independent Living
February 17, 2016
Look no further.

After visiting several independent living communities, I find it hard to find any serious problems with the Legacy. What I love most is the ease of paperwork and moving in. Especially, I like the large windows and the amount of light that is always present. No dark, narrow hallways here. Good food and fellowship, close to town, doctors, shopping .Just a great place. Kudos to "A Place for Mom" for helping me find this place.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
February 9, 2016
Verified Review

Caring staff helps during this difficult time.

Cleanliness

4.5

Friendliness

4.5

Care Services

4

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
January 29, 2016
Verified Review
Caring staff

Morningside has homey and comfortable feel when you walk in. The staff is very caring and attentive and you can tell that they really care. The residents here seem happy, content and well taken care of. The facility is always clean and the food service is also decent.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Resident/client
Memory Care
January 25, 2016
Verified Review
Caring Staff and wonderful place

We couldn't have asked for a better place. We are so happy and the staff is wonderful and caring. Just a wonderful place to be.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Memory Care
July 20, 2015
Verified Review

I think they do an excellent job overall at this community. The staff here are friendly and responsive, and they really care about the residents and how best to take care of each of them as an individual. My loved one seems to have settled in well, he's made a friend and is keeping himself busy. It's a nice place, overall.

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
July 15, 2015
Verified Review
Friendly staff, great individualized care!

Arden Courts of Hazel Crest is a very nice place, overall. The staff here is friendly and professional, and they do a great job taking care of the people who live here. I really appreciate the degree of individualized care that each residents gets, they really try to find what works best for each person as an individual.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
June 20, 2015
Verified Review
very friendly and welcoming

My parents were only there at Emeritus at Woodbridge for about a week. They do a lot of things well. Everybody there is very friendly and welcoming, and the food is really good. One thing that they could do better is coordinating the on-boarding of the patients. My parents seemed a little confused and unsure of exactly what they were supposed to do. Other than that everything was very good.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
April 14, 2015
Verified Review

Just moved my Grandmother into Homewood. The place is beautiful. So far everyone we have dealt with has been very helpful. I have been in and out on several occasions and it always seems fairly quiet. They have taken care of all our requests in a timely manner. They have a calendar of activities with at least 3 activities each day. My grandma seems happy here and that is what is most important to our family. Thank you Homewood in transitioning her from her previous home to her new home.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

3.5


4.5
Anonymous - Family/Friend
Memory Care
March 27, 2015
Verified Review
Everything Is All Right

Everything it all alright the staff is friendly, facility is very clean no complaints. I would recommend Morningside to anyone. We really liked this place we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
January 20, 2015
Verified Review
An all-inclusive community

When searching for a memory care community for our mother, we compared pricing. Our mother needed help because of her memory issues and Autumn Leaves of Orland Park provides care for an all-inclusive price. While we felt the price was expensive, you get what you pay for and we feel the value is definitely there for our Mom. The staff is very attentive and are open to our constant contact with them. There's a doctor who comes to the site for individual care. The staff provides medication management and most of the rooms are private. Because Mom has been a fall risk, we feel that she is in a very safe environment. She even receives physical therapy. The community has population of about 40 residents and looks like a beautiful mansion. The are large rooms, sun rooms and alcoves throughout. We used caretakers prior to finding Autumn Leaves, who didn't work out. We are so happy that we were able to find such a wonderful place for our mother.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
January 14, 2015
Verified Review
Friendly and caring

Our mother had previously been in a bad situation, but she's doing well here, so my perception might be skewed. They people are friendly and they seem to care about their residents.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3.5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
December 15, 2014
Verified Review
wonderful people

The process that we went through to get dad in there was very straight-forward and with no issues. Dad has stage four dementia, and for someone at that stage of dementia going into a new place is frightening, but the people at The Cottages of New Lenox were very understanding and did everything possible to accomidate.

Cleanliness

4

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Industry reviewer
Memory Care
December 12, 2014
Very Impressed

I would highly recommend Arden Courts in Hazel Crest to others. The community is a very nice, home like environment, and the staff are very friendly and caring. Everyone is trained in Alzheimer's and Dementia care and they really seem to have a passion for what they do. In addition to providing great care, they also are a great source of education and support to the community by offering monthly caregiver support groups, and free educational seminars. They also have a resource library available and will be more than happy to provide you with information and brochures on topics like communication tips, behaviors,and dementia basics just to name a few. I was very impressed with this community and I would recommend them to others.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
October 6, 2014
Great place when you have to make a hard decision

My dad was in Autumn Leaves for a couple of months before his Alzheimers progressed rapidly and passed away. It was extremely hard for my family to see him not only decline with the disease, but see him have to enter a facility. The staff is truly dedicated and cares about the patients who live there. Activities are abundant. The aides are caring and respectful. In hindsight I think that they should have more aides, because the residents really keep everyone on thier toes! The nurses are amazing. Our nurse walked us through the stages of what was happening medically the day my dad died and was very compassionate and caring. There were 4 siblings who rotated days every week and our experiences were pretty consistent. It made me sad that more family members of the other residents didnt come and visit. They have nice outdoor courtyards that we would often sit outside and let dad get some fresh air. If you can afford it, one of the better type of homes you will find.

Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4


4.5
fouad abbas - Family/Friend
Memory Care
August 9, 2014
Verified Review
people were warm and friendly, kept m...

people were warm and friendly, kept me informed about my father

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

3.5


4.5
Anonymous - Family/Friend
Memory Care
August 6, 2014
Verified Review
Quality service

Emeritus prides themselves in excellent customer service and cleanliness. My mother is an amputee and they assist her a lot. I have had only one incident where an aide was not helpful to my mother but management acted quickly. Besides that my mother is very happy to be there and feels like it is her own home.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
June 23, 2014
Verified Review
Very Happy

He’s very happy with the facility. The food pleased him, which surprised me. It’s very expensive, but we feel that it’s worth the money. The care services are meeting our expectations at this time. It’s very clean and friendly.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

3


4.5
Emily - Family/Friend
Memory Care
June 21, 2014
Verified Review
Choosing Autumn Leaves

My dad has been at Autumn Leaves for over a year and I'm so grateful we found this place. Dad's minister, who has been in the Orland Park area for over 20 years visiting church members in such facilities, told me when we were checking out homes, if it were his parent he would choose Autumn Leaves. While we were impressed with Autumn Leaves ourselves, it really helped to hear from someone who had visited all the places frequently. Dad often tells people who are getting a tour what a wonderful place it is and how much he enjoys the staff. I think that speaks volumes as well.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
DQ - Family/Friend
Memory Care
June 21, 2014
Verified Review
Thank you Autumn leaves for your love.

My father had Alzheimer's for 7 years and we were unable to care for him for the last 5 months of his life, even with 24 hour help. He changed from a complacent, sweet and gentle man to one who was angry, combative, aggressive, and unwilling to accept care. We were at wit's end. Upon entering this facility, we knew immediately that my father would do well here and it would help us enjoy him. After several days of adjustment - which were hard for us, my father, and the staff - my father began to change - he improved!! WE discovered that he needed the socialization, the sunlight, the routine, the ranch layout, the appropriate bathroom and showers, and the stimulation. He became sweet, gentle, caring again and he began to WALK with a walker!! He began to smile when we visited him, he began to talk to us in his own way. His appetite also improved and he began to eat. We visited my father every day for ourselves. We visited at all hours of the day - from 7 am to 10 pm. We saw first hand the care, concern and love given to all the residents there. We were able to call at any hour and always received a report on my father. Summary: the last five months of my father's life at Autumn Leaves, were the best I had had in the last year with him.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


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