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Charter Senior Living is a family-owned senior care provider with a mission to give seniors and their families peace of mind and the opportunity to live their best lives. This senior living provider features 64 communities across the country, where they offer personalized independent living, assisted living, and memory care options. Charter Senior Living has 1,716 reviews and an average review rating of 4.2 out of 5. Their memory care communities incorporate the Flourish℠ program, which focuses on eight core aspects of life: well-being, socialization and engagement, rest and restoration, meaningful relationships, nutrition, support, environment, and sense of purpose.

8.5

Review Score

1,716 reviews
64 communities
2 senior living award communities
Starting from $X,XXX/mo

Charter Senior Living community listings

Showing 64 communities
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Residences at Wellpoint

2940 Mill Run Road South, Huntsville, AL 35763

Starting at$X,XXX+ monthly
25
25 Photos available
9.9
Review Score
81 reviews

It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...

Best Meals and Dining
Provides: Assisted Living, Memory Care, Independent Living

The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...

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The Cottages of Fox Lake

16 Lilac Ave, Fox Lake, IL 60020

Starting at$X,XXX+ monthly
16
16 Photos available
9.9
Review Score
75 reviews

I like the smaller cottage home feel. Especially for the Memory Care buildings. It feels more like a home, and not a large apartment like setting. There are always activities and outings available to keep...

Provides: Assisted Living, Memory Care

The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...

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Southern Pines, A Charter Senior Living Community

423 Covington Avenue, Thomasville, GA 31792

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
39 reviews

Perfect! 5 on everything. What we like the most about Southern Pines is its personable and we would without hesitation recommend them to other families based on the experience we have had so far.

Provides: Assisted Living, Memory Care, Independent Living

'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...

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Charter Senior Living of Shiloh

1201 Hartman Ln, Shiloh, IL 62221

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.6
Review Score
32 reviews

We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...

Provides: Assisted Living

You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...

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Charter Senior Living of Danvers

220 Conant St, Danvers, MA 01923

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
59 reviews

Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.

Provides: Assisted Living, Memory Care

The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...

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Charter Senior Living of Franklin

105 Sunrise Cir, Franklin, TN 37067

Starting at$X,XXX+ monthly
19
19 Photos available
9.4
Review Score
19 reviews

All I have is great things to say about Charter. No joke literally everything is a 5. I was extremely impressed. I was there almost everyday and was very impressed. The fact that it is small makes it easy...

Provides: Assisted Living

Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...

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Charter Senior Living of Godfrey

1373 D'Adrian Professional Park, Godfrey, IL 62035

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.4
Review Score
26 reviews

The nurses and the CNA's and other support staff were all amazing. They were genuine. They were polite, professional and respectful. But most importantly, they seemed to truly care about my mom. They all had...

Provides: Assisted Living, Memory Care

At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...

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Charter Senior Living of Hazel Crest

3701 W 183rd St, Hazel Crest, IL 60429

Starting at$X,XXX+ monthly
10
10 Photos available
1
1 Floor plans available
9.4
Review Score
46 reviews

Activity director, PT, nursing staff were awesome. My mom was always clean and well dressed. Always nice meals. Everyone showed concern and empathy. I was glad my mom was there for her last few months.

Provides: Assisted Living, Memory Care

Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...

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Charter Senior Living of Paris TN

350 Volunteer Dr, Paris, TN 38242

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.4
Review Score
11 reviews

We picked this community because of the location. Convenience for my Father to visit her. She had a one bedroom apartment. They allowed my Father to stay over night with her occasionally.

Provides: Assisted Living, Memory Care

Designated in the 'Top Ten Places to Retire' in 'Where to Retire' magazine, the heart of the resort and retirement area of Kentucky Lake is the home of Charter Senior Living of Paris. Newly renovated in 2023, Charter Senior Living focuses on the whole person and offers excellent value. We are...

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Charter Senior Living of Bowling Green

445 Middle Bridge Rd W, Bowling Green, KY 42103

Starting at$X,XXX+ monthly
14
14 Photos available
9.3
Review Score
21 reviews

5 on all of them except for #6 Food. They need to work on the food. Charter takes good care of their people. My mother in law absolutely loves it there! They don't need to worry about their family member....

Provides: Assisted Living, Independent Living

Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...

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Dominion Village Williamsburg

4132 Longhill Rd, Williamsburg, VA 23188

Starting at$X,XXX+ monthly
15
15 Photos available
9.2
Review Score
19 reviews

Feels like home for mom. It's a warm loving environment, staff is so kind and loving. Mom is gaining weight and has some wonderful friends she sits with at meals. They had a bday gathering for her with...

Provides: Memory Care

Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...

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The Cottages of Perry Hall

9900 Walther Blvd, Parkville, MD 21234

Starting at$X,XXX+ monthly
7
7 Photos available
9.2
Review Score
45 reviews

Overall, our experience at The Cottages has been a good one. My mother has dementia and is still in Assisted Living. We have been here for [date removed] years. The management team is A+. Great...

Provides: Assisted Living, Memory Care

The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...

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Walking Horse Meadows

207 Uffelman Dr, Clarksville, TN 37043

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
9.2
Review Score
24 reviews

The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...

Provides: Assisted Living, Memory Care

Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...

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Charter Senior Living of Woodbridge

330 Amity Road, Woodbridge, CT 06525

Starting at$X,XXX+ monthly
10
10 Photos available
9.2
Review Score
56 reviews

My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...

Provides: Assisted Living, Memory Care

Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...

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Charter Senior Living of Verona

1125 N Edge Trail, Verona, WI 53593

Starting at$X,XXX+ monthly
11
11 Photos available
9.1
Review Score
32 reviews

They could have more activities, and I wish my loved one could eat in the assisted living side as I think the food may be better. My loved one still has her wits about her. She is cognitive unlike most of...

Provides: Assisted Living, Memory Care

Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...

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Charter Senior Living at Woodholme Crossing

1840 Reisterstown Rd, Pikesville, MD 21208

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.0
Review Score
64 reviews

My father has advanced dementia and is in hospice. We feel so lucky to have found this home. He is cared for by the staff with great tenderness. Although he cannot participate in the activities offered to...

Provides: Assisted Living, Memory Care

With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...

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Charter Senior Living of Madison

5601 Burke Rd, Madison, WI 53718

Starting at$X,XXX+ monthly
25
25 Photos available
4
4 Floor plans available
9.0
Review Score
15 reviews

This facility has a very caring staff, a capable administrative team, and is an excellent quality facility. The needs of my sister-in-law were fully met. I would highly recommend this community for any...

Provides: Assisted Living

Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...

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Charter of Cleveland

2900 Westside Dr NW, Cleveland, TN 37312

Starting at$X,XXX+ monthly
13
13 Photos available
9.0
Review Score
11 reviews

What we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.

Provides: Assisted Living

Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...

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Charter Senior Living of Williamsburg

440 McLaws Cir, Williamsburg, VA 23185

Starting at$X,XXX+ monthly
10
10 Photos available
8.9
Review Score
34 reviews

These things stuck out over other places. Location close to us. Quality of the rooms. Prices fluctuate with different levels of care needed. Prices were more affordable compared to other facilities. Nursing...

Provides: Assisted Living, Memory Care

Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...

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Charter Senior Living of Orange

197 Indian River Road, Orange, CT 06477

Starting at$X,XXX+ monthly
4
4 Photos available
9.0
Review Score
4 reviews

I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...

Provides: Assisted Living, Memory Care, Independent Living

Charter Senior Living of Gainesville

1001 Southwest 62nd Boulevard, Gainesville, FL 32607

Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
8.9
Review Score
38 reviews

We chose this facility because of the location. ratings and cost. The staff have been very responsive to family. One challenge has been coordinating medication management with the facility's doctor who...

Provides: Assisted Living, Memory Care

Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...

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Charter Senior Living of Gallatin

1085 Hartsville Pike, Gallatin, TN 37066

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
8.9
Review Score
11 reviews

Yes, Charter Senior Living is a great place. It is always clean and friendly. Mom says the food is good. She's made a friend and is getting along very well.

Provides: Assisted Living

Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...

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Charter Senior Living of Brookfield

291 Federal Rd, Brookfield, CT 06804

Starting at$X,XXX+ monthly
9
9 Photos available
8.9
Review Score
3 reviews

The environment is clean and presents like a resort! The staff are caring and love your loved ones when you aren’t there to. A variety of activities in and outside of the facility are offered. I highly...

Provides: Assisted Living, Memory Care

Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....

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Charter Senior Living of Jackson

1200 N Pkwy, Jackson, TN 38305

Starting at$X,XXX+ monthly
5
5 Photos available
3
3 Floor plans available
8.9
Review Score
14 reviews

We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and...

Provides: Assisted Living, Memory Care

At Charter Senior Living of Jackson, we offer the warmth of home, exceptional services and truly inspiring support. Whether it is assistance with personal care such as dressing, bathing or medication oversight or ensuring each resident enjoys an active, fun-filled day, we help residents gain a...

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Charter Senior Living of Pekin

2700 S 14th St, Pekin, IL 61554

Starting at$X,XXX+ monthly
5
5 Photos available
8.9
Review Score
14 reviews

There are many things, I love about Cedarhurst but particularly, I love how warm and inviting it is from the physical space to the staff. Everyone is friendly and you can tell they truly care about their job...

Provides: Assisted Living

Located in Pekin, IL, Cedarhurst of Pekin is an elegantly furnished senior living community with 61 assisted living suites for older adults with specialized needs. Our skilled, friendly, and compassionate team members are available 24 hours a day to deliver personalized service for every...

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Viewing 1-25 out of 64 communities

Reviews
for Charter Senior Living

8.5
Review Score
1,826 reviews

Review Score

1,826 reviews
8.5

Out of 10


5 star

56%

4 star

27%

3 star

9%

2 star

4%

1 star

7%

A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 512 reviews in the last 2 years. Over all time, Charter Senior Living has 1,826 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
1,016
475
154
65
116
Date Submitted
141
290
512
Reviewer
145
1,160
451
31
Care Received
751
169
906
1141-1160 of 1826 reviews
Sort by

4.0
Professor Cathy Mebane - Family/Friend
Assisted Living
September 14, 2022
Daughter & care coordinator of a resident in Assistant Living

My mother who is 94 years old states she enjoys talking with the staff because they are all respectful and social. Linden has a pleasant dining atmosphere with a fantastic staff. My mother has a great relationship with each dining staff and the CNA/ Resident Assistants. Our family are pleased with the facility & the care for our mother and grateful that the staff & administration are open to working through issues.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
anonymous - Family/Friend
Assisted Living
September 7, 2022
Verified Review
I would recommend it

We would recommend but we do know they are struggling with staffing just like everyone else. We do know our loved one is being well cared for.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3


4.0
Anonymous - Toured community
Assisted Living
September 6, 2022
Toured

Was quite a lovely and nice clean facility and the tour was very nice. Staff seemed very friendly and welcoming.


4.0
Don - Toured community
Assisted Living
September 1, 2022
Verified Review
tour review

Our family had an in person tour and we had a good tour experience we have nothing bad to say about this community, it just so happened another community fit our loved ones needs more.


4.0
Estelle - Family/Friend
Assisted Living
August 24, 2022
Verified Review
We were happy with Charter Senior Living

We had to move my husband from one place that was eventually taken over by Charter as we were leaving. We were very unhappy with them, then they changed hands after one month. We moved him to this Charter Senior Living of Williamsburg and we were very happy with them. They were very kind and good to my husband, he was happy with them as well.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
August 18, 2022
Tour review

Went for a tour while looking for best place for our loved one, seemed to be a very nice place but ended up choosing one that fit closer to our family.


4.0
Anonymous - Family/Friend
Assisted Living
August 11, 2022

My sister loves living at Trail Creek Place. Her favorite activity is walking in the halls and in the courtyard which she is very comfortable doing.

Cleanliness

4

Friendliness

4

Meals & Dining

3.5

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
August 9, 2022
Verified Review
Review for The Linden at Danvers

4.0
Anonymous - Toured community
Memory Care
August 4, 2022
Verified Review
Tour of Charter Senior Living

I toured Charter Senior Living of Newport News and we would have gone here, but there were no openings. They participated in PACE, so if we ran out of funds we knew that there would an alternative. We wouldn't have had to find Medicaid, as I was looking at long-term solutions. There was no availability at this location, so we chose the Charter Senior Living in Williamsburg.


4.0
Breezy - Family/Friend
Assisted Living
July 26, 2022
Verified Review
Our Experience

It has been a pretty good experience overall. My family member seems to be happy there. The activities are excellent. I just think the price is outlandish - there's a considerable extra charge for someone who can't hear yet is very active and able otherwise. I feel we got nickeled and dimed once we got in. I would advise you to keep your eyes wide open regarding that. They told us one thing up front, but once we moved in, it was different. You have to stay on top of things. You can't just put your loved one in there and expect them to do everything. When I have concerns, they tell me they'll act on it ASAP. He has adjusted well overall, which I credit a lot to the activities and the activities director - she's superb and a huge credit to Charter. His involvement in the activities helps keep his spirits up.

Cleanliness

2

Friendliness

5

Meals & Dining

5

Activities

5

Staff

3

Value for Cost

1


4.0
MA - Family/Friend
Memory Care
July 19, 2022
Verified Review
Wonderful Place

The original staff and original help are phenomenal but unable to keep that staff around. So they are cycling through staff too quickly. Having same staff stick around, routine is key. The meals and dining program is absolutely excellent, very good with no issues. Everything is offered with very large portions. They have a hydration station always available. They have a fantastic activities program and have recently hired an additional assistant. They participate in all National Food Days and National Days. They are currently on a Cruise for Hawaii and Italy upcoming this week. Very wonderful program. One of the nurses was asked to do something and she stated "We are not a skilled Nursing center". That was the only downside had at the current time.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4.5


4.0
Anonymous - Industry reviewer
Assisted Living
June 22, 2022

Place/community has improved due to remodeling. Residents appear very happy here. Activities are improving. I would recommend this community. Environment is very nice. Staff are pleasant and caring.


4.0
anonymous - Toured community
Assisted Living
June 21, 2022
Verified Review
Community Tour

I thought Charter Senior Living of Paris was okay. We liked the staff better elsewhere. And their cost was much higher - they charge you for a lot of extras.


4.0
LM - Family/Friend
Assisted Living
June 20, 2022
Verified Review
Would Recommend

They care a lot about their residents. And their communication with the family is good. The activities are good as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Independent Living
June 2, 2022
Verified Review
Tour experience

WE had a really good tour expeinrece with Bartlett Reserve, our loved one just felt more comfortable with another facility we were looking at at the time.


4.0
Hall J - Toured community
Assisted Living
April 28, 2022
Verified Review
My tour review

This was an older community and the staff from this community moved to another community. It was just too new and in a transition. Did not seem as caring or as organized as I wanted the community for my loved one to be.


4.0
Anonymous - Resident/client
Assisted Living
April 22, 2022

moved in with my wife last June, my wife needed assistance. we enjoyed living here. my wife passed in February and staff handled the care and assistance well with assistance provided by [company name removed] hospice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
April 22, 2022
Verified Review
Tour experience

I really liked The Linden at Dedham facility. My friend was looking for very large room sizes so that was the only downfall for her here. The staff were great and were wonderful with their follow up after the tour.


4.0
anonymous - Toured community
Assisted Living
April 4, 2022
Verified Review
Tour experience

We had a very nice tour with Charter Senior Living. The marketing director who took us around was very knowledgeable and also compassionate with what we were going through as a family. She knew all the residents by name and knew things about them, so we could tell that she was very engaged. The facility was also in a great location for our family and pretty much met all of our standards. We were going to go with them, but unfortunately my mom declined to a point where they were not going to be able to care for her needs.


4.0
Carol - Toured community
Assisted Living
April 4, 2022
Verified Review
tour review

Our family had an in person tour and the experience was okay, they were in the process of remodeling but the facility was still nice. However they do not have that extended memory care unit so we had to decide against it.


Viewing 1141-1160 out of 1826 reviews

Frequently asked questions

There are 64 total Charter Senior Living Facilities.

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