Charter Senior Living

We have been very pleased thus far with our experience. For reasons unknown, the management company switched effective today but I think ownership is the same. I certainly hope that the quality of experience does not diminish. My very difficult relative has done very well at this location.

I would tell them, that facility is NOT for a diabetic person as my uncle is. Their care for diabetics is not good at all. I chose Charter because of the friendly staff and the facility's atmosphere.

The staff is attentive and friendly. Facility was chosen to due its logistical proximity to family members.

What our family likes the most about the Charter Senior Living of Davidson community is the staff. they are very friendly and super helpful. The community is always kept up decorated and it is welcoming. Based on the experience we have had so far, we would recommend Charter Senior Living to other families.

What our family likes most about the Charter Senior Living community is the friendliness of the staff, but the community really could improve on the meals they prepare for the residents.

I would say the staff is amazing- very nice and accommodating. The move in experience for my mom was good. She says the food is decent, she likes that they have choices at each meal. Housekeeping hasn't been consistent, which is the only drawback. I would recommend Cedarhurst of Rockford to others, for sure.

My biggest concern was the shortage of staff, especially at night. Often the DON was working double shifts because she was shorthanded. She was very capable, but exhausted! The facility was undergoing remodeling and was going to be beautiful! The people, staff and residents alike, were wonderful and friendly.

Housekeeping needs to improve the conditions of moms room , The floors of her room are not satisfactory, The floors Need to be changed on opal wing. We've had to wash the bottom of her shoes, many times from being sticky and dirty. TV table is dusty. I'd like to see moms hair and face care improve . She always has a lot of facial hair and needs to be shaved daily at least every two days . She would like a woman caregiver please.

My Mom is settled and content. It was a big adjustment, but now she enjoys the friendship's that she is making. She brags about the care that the girls in house-keeping give her and the assistant's that tend to her daily needs. So I say over all we made a good choice. The daily care from Housekeeping individuals and the extra care given to her by people who are giving her daily assistance. Some times the people that care and do the day to day work aren't given the credit that they deserve.

We appreciate the dining for my parents. They don't complain about the food. They do say it's hard to find assistance after hours, but they are using their pendant button as needed. We expected more in medication management and then was told additional assistance is an additional $[removed] per person, which was a surprise. There has been communication issues between us and the upper management. Lots of follow up emails and questions. We picked this community over others for the price, accommodations, food and being able to increase care services as needed as my parents need it.I want to add that at this point we wouldn't change our decision for Cedarhurst. With that said, my brother and I have had to be very hands on with communication with the Executive Director, the Head of nursing, and the transportation manager.

The food is a bright spot, especially with their new expanded, restaurant style menu. Their promise of this change was one big reason I chose Cedarhurst. The common interior areas can seem a bit dingy. This is a significant drawback. I would recommend them as a mid price range facility. There are fancier places but they are significantly more expensive.

The issue our family has had with Charter Senior Living was that the meds were messed up twice and our loved did not want to participate in activities. Based on the experience we have had so far, we would recommend this community to other families.

The communication with the nursing staff could be better. We picked this community because of the location and affordability.Overall good experience would recommend

Charter Senior Living of Gainesville is conveniently located. The Director is responsive, as is her current MD. The previously assigned MD was not. Programming could improve. We do like the renovated facilities

If they could fix some of the issues my loved one has encountered, it would be very good. I picked this community because of the convience. The schedule was reliable. The weekday medicine was delivered on time during the day but the weekend staff didn't seem to be inadequate. There wasn't much in the way of activities on the weekends. I wasn't sure the evening staff delivered all of the proper medication. There was some activities most mornings and afternoons. On occasion the options weren't adequate for everyone's needs or wants.

My loved one is currently a resident at Charter Senior Living at North Park Place and everything has been generally good for him at this facility so far. Staff communication with the family is good. The move in process was good. The cleanliness and friendliness are also good. I would recommend Charter Senior Living at North Park Place to family and friends.

I would say that my experience had been very good. Cedarhurst is the place I visited that was the best. I would recommend to others.

It's good but had some bad experience with prior employees but happy with new managements changes. We picked this community because, it's a smaller community and all on one floor.

So far it is going well. My moms room is spacious and clean and the caregivers I have interacted with have been great. I also have peace of mind knowing she's safe. We picked this community because of the availability, services and reputation.

Nice...clean ...friendly staff and no urine odor. I would recommend to other families. We picked this community becasue It was the best option at the time.