Charter Senior Living

My father had Alzheimer's for 7 years and we were unable to care for him for the last 5 months of his life, even with 24 hour help. He changed from a complacent, sweet and gentle man to one who was angry, combative, aggressive, and unwilling to accept care. We were at wit's end. Upon entering this facility, we knew immediately that my father would do well here and it would help us enjoy him. After several days of adjustment - which were hard for us, my father, and the staff - my father began to change - he improved!! WE discovered that he needed the socialization, the sunlight, the routine, the ranch layout, the appropriate bathroom and showers, and the stimulation. He became sweet, gentle, caring again and he began to WALK with a walker!! He began to smile when we visited him, he began to talk to us in his own way. His appetite also improved and he began to eat. We visited my father every day for ourselves. We visited at all hours of the day - from 7 am to 10 pm. We saw first hand the care, concern and love given to all the residents there. We were able to call at any hour and always received a report on my father. Summary: the last five months of my father's life at Autumn Leaves, were the best I had had in the last year with him.

Nice place -- friendly people -- and caring.

Everything seems to be going very well here! During the move-in process, and they were fantastic! They were incredibly welcoming, and people walked by individually and introduced themselves! The Executive Director was very helpful with the move-in, and even came in on a Saturday to help us!

I felt relieved when my Mom moved into Emeritus. It was very clean, friendly and the residents looked like they were very well cared for. When I moved Mom from her other assisted living group, Emeritus was very, very helpful. They did everything they could to make her transition easy. They greeted her with love and care and are still giving her this same attention. It is very hard having to turn the care of a loved one over to someone else. One always wonders are they going to treat her the same way as I would. I feel she is getting the care I would give her. Since her move, she is more relaxed and is much happier. She is not needing as much medication to "settle" her down.

Friendship suites they have at this location are really the best of both worlds. Each resident has a seperate bedroom, but share a little kitchen area, bathroom and sitting area. My grandmother is very new to the community but it seems very friendly and upbeat.

Bartlett Reserve is nothing less than a prayer answered After 6 months here isn't anything that we were promised that isn't done. The chef is an instructor at culinary institute. He utilizes his best students as sous chefs.We have several options each meal choices 5+ proteins 5+ Starches and 8+ recognizable vegetables to choose from. We've attended a musical concert and a show at the raleigh performing arts center. In the time that we've been here we have become an extended family

Staff was very friendly. There were dining rooms on each floor including hydration stations and snacks between meals. The on site chef had a vast menu. The cost for a studio, $3900 or small one bedroom, $4500. They did not allow individual pets but had a community pet. They have an exercise program. I thought the rental rates were high for the small rooms with average amenities which did not include a pool, balcony, patio, gym, whirlpool or 4 season sunroom. There are 5 levels of care with prices starting at $700 for level one and $2750 for level five. The rooms I viewed are too small for a couple. It cost an additional $1675 for a spouse. The rooms I saw were too small for a full or queen bed and a dresser. The rooms fit a twin bed and have average sized closets.

They are very good. They are just wonderful. The food is very good, she cleans her plate and has gained some weight. The overall environment is very homey. Everyone is so sweet and kind to the residents and they are just so genuine. They call me and let me know when things happen. When I visited before we made a choice, I noticed in the dining room were linen table cloths and flowers on the table. It never smells bad, it always smells nice and fresh, and you can tell the staff cares about the residents. Everything was well kept and nice.

My Mom moved into Morningside, Franklin, TN in August of 2013 not a happy camper. Was very upset at the family decision to place her there and struggled with a less than steller attitude for 2-3 months. Not sure what happened, but she is a totally different person these days . . . understands she is absolutely where she needs to be, loves the staff, is participating in Bingo and other activities; enjoy meal time with her table mates. She is receiving great care, a staff whose hearts are in what they do and genuintely care for the residents. Complains every once in awhile about the food, but who doesn't??!! I've eaten a number of meals there with her, esp. at Sunday lunch and food has always been quite good. My siblings and I are so relieved to know that she's in a safe, loving environment.

My Mother has been at Morningside since just before Thanksgiving. The care there is very good with friendly staff. The facility is very clean and well furnished. You can make your room "your own" with your own furnishings and little touches. I would recommend Morningside to anyone looking for senior care.

We placed my Dad there for respite care in October and we very pleased and satisfied with the care he received. The staff is very caring and really care and made this difficult time easier. After bring Dad back home with in home care it became clear we could no longer take care of him at home. He suffers from Alzheimer's and it is steadily progressing. Because of this we admitted him for permanent care. Once again the staff could not have been nicer and more supportive. The staff and Directors are very professional and caring which is important when you are leaving a loved one in someone else's care. I would highly recommend this facility for senior and memory care.

Emeritus at Woodbridge was my first choice. I would have picked them if the decision was up to me. I liked that they would provide extra care as you go. When my father needed extra care and another place we had to go to an exterior service and bring them in but at Emeritus they have people there that do that and they also have hospice care there so essentially my father would never have had to leave there. That would have been great but my mother had friends that were in another place so she was more familiar and comfortable with that.

I really was impressed with this one. It was just very up to date. The facility itself had been renovated. It was very modern and bright and they have a community there, not only assisted living but a retirement community also. It was close to the mall too.

It was really nice, the place was really really pretty but it was too expensive. We were in a private office and just kind of talked to them, we did walk through but we didn't really see the staff and the residents.

I have nothing to compare to but I think overall it's been good. I think that assisted living facilities are outrageously prices but I think for the care and for the size of the room and the conditions of the facility, it's very reasonable. I think the care gets better every time. This is the first time my mother has been put in an assisted living facility. They have lots of activities. They take them out and go for walks. For being memory care they take her out a lot. They have cook outs and parties pretty regularly. They treat my mom well. The RN that cares for my mother is fantastic and the person that runs the memory care unit is awesome but the lady who runs the facility is very rude and condescending.

This was a really good community and would move my loved one here is she needed a higher level of care. They have a dedicated memory care unit. Their prices for memory care are comparable to other communities that are assisted living. The community is more diverse and is a little bigger then the others.

Everybody is very welcoming. My brother felt comfortable there from the beginning. It's pretty pricey but assisted living anywhere is going to be expensive. The activites are good. He does appreciate those. He likes any of the games like bingo and he likes the movie nights. Anytime someone comes in, like to play the harmonica, it's something different that he's not normally exposed to. My mother-in-law and father-in-law were there about 4 years ago so I had a comfort level going in because I know they were happy there. Now it seems to be even better. There are more activites and the staff is really responsive. It's hard to put your family member in assisted living but if I have to chose one, this is the best. It's a really nice place to be.

My mom has only lived there for a short time but so far we are very happy with our selection. She went from a 2br assisted living to a lg bedroom and bath. Her medication is handed to her twice daily by a nurse. Someone comes in every morning to make her bed (change the bedding if soiled) and do light housekeeping. Once a week it gets thourghly cleaned and her laundry is picked up done and put away. The dining room is a short distance down the hall were she gets three meals daily. There is a list of activity they can get involved in if they choose. Her hairdresser comes every Sat to do her hair. There is a very nice salon available to use. Although its on the 2 nd floor there is a elevator to. The staff is very friendly and been helpful with her getting acclimated. This has taken a huge burden off us because we have been doing all these things daily. We feel she is safe, clean, fed and has everything she needs there.

My mother helped choose The Cottages. She liked it because it felt like a little community rather than other facilities that were tall impersonal buildings. We were mostly happy with her care the short time she was there.

The facility is very nice and clean. Staff is nice and seems dedicated to helping and safety. The ratio of staff to clients is a concern especially at night and weekends. But I think the ratio is the same everywhere. I wish there is a way to use technology to remain connected like the use of amazon show to remotely speak with family members. Charter was a clean and caring environment. There was an unfortunate incident when my uncle was hit in the face by another aggressive client. I think charter responded appropriately by putting the aggressive client under 24/7 one on one care. I think it happened because of the ratio of staff to clients and the unpredictable nature of this horrible disease. I was able to bring him home under hospice. I was his caregiver along with hired caregivers during part of the day. This is when I noticed that he was very well taken care of at charter. He did not have any bed sores even though he was in bed a majority of the time.