Charter Senior Living

We couldn't have asked for a better place. We are so happy and the staff is wonderful and caring. Just a wonderful place to be.

I think they do an excellent job overall at this community. The staff here are friendly and responsive, and they really care about the residents and how best to take care of each of them as an individual. My loved one seems to have settled in well, he's made a friend and is keeping himself busy. It's a nice place, overall.

Arden Courts of Hazel Crest is a very nice place, overall. The staff here is friendly and professional, and they do a great job taking care of the people who live here. I really appreciate the degree of individualized care that each residents gets, they really try to find what works best for each person as an individual.

My parents were only there at Emeritus at Woodbridge for about a week. They do a lot of things well. Everybody there is very friendly and welcoming, and the food is really good. One thing that they could do better is coordinating the on-boarding of the patients. My parents seemed a little confused and unsure of exactly what they were supposed to do. Other than that everything was very good.

Just moved my Grandmother into Homewood. The place is beautiful. So far everyone we have dealt with has been very helpful. I have been in and out on several occasions and it always seems fairly quiet. They have taken care of all our requests in a timely manner. They have a calendar of activities with at least 3 activities each day. My grandma seems happy here and that is what is most important to our family. Thank you Homewood in transitioning her from her previous home to her new home.

Everything it all alright the staff is friendly, facility is very clean no complaints. I would recommend Morningside to anyone. We really liked this place we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

When searching for a memory care community for our mother, we compared pricing. Our mother needed help because of her memory issues and Autumn Leaves of Orland Park provides care for an all-inclusive price. While we felt the price was expensive, you get what you pay for and we feel the value is definitely there for our Mom. The staff is very attentive and are open to our constant contact with them. There's a doctor who comes to the site for individual care. The staff provides medication management and most of the rooms are private. Because Mom has been a fall risk, we feel that she is in a very safe environment. She even receives physical therapy. The community has population of about 40 residents and looks like a beautiful mansion. The are large rooms, sun rooms and alcoves throughout. We used caretakers prior to finding Autumn Leaves, who didn't work out. We are so happy that we were able to find such a wonderful place for our mother.

Our mother had previously been in a bad situation, but she's doing well here, so my perception might be skewed. They people are friendly and they seem to care about their residents.

The process that we went through to get dad in there was very straight-forward and with no issues. Dad has stage four dementia, and for someone at that stage of dementia going into a new place is frightening, but the people at The Cottages of New Lenox were very understanding and did everything possible to accomidate.

I would highly recommend Arden Courts in Hazel Crest to others. The community is a very nice, home like environment, and the staff are very friendly and caring. Everyone is trained in Alzheimer's and Dementia care and they really seem to have a passion for what they do. In addition to providing great care, they also are a great source of education and support to the community by offering monthly caregiver support groups, and free educational seminars. They also have a resource library available and will be more than happy to provide you with information and brochures on topics like communication tips, behaviors,and dementia basics just to name a few. I was very impressed with this community and I would recommend them to others.

My dad was in Autumn Leaves for a couple of months before his Alzheimers progressed rapidly and passed away. It was extremely hard for my family to see him not only decline with the disease, but see him have to enter a facility. The staff is truly dedicated and cares about the patients who live there. Activities are abundant. The aides are caring and respectful. In hindsight I think that they should have more aides, because the residents really keep everyone on thier toes! The nurses are amazing. Our nurse walked us through the stages of what was happening medically the day my dad died and was very compassionate and caring. There were 4 siblings who rotated days every week and our experiences were pretty consistent. It made me sad that more family members of the other residents didnt come and visit. They have nice outdoor courtyards that we would often sit outside and let dad get some fresh air. If you can afford it, one of the better type of homes you will find.

We are very pleased with Emeritus at Gainesville. The staff is so friendly, caring and willing to help. Mom says she feels like she's "being spoiled". She also is very involved with most of the multitude of activities offered. She enjoys the weekly outings. Overall, we know that she is safe and happy. We no longer worry about her. We appreciate Susie for all of her guidance and caring as we made this decision. She was a great help and I would highly recommend her.

people were warm and friendly, kept me informed about my father

Emeritus prides themselves in excellent customer service and cleanliness. My mother is an amputee and they assist her a lot. I have had only one incident where an aide was not helpful to my mother but management acted quickly. Besides that my mother is very happy to be there and feels like it is her own home.

He’s very happy with the facility. The food pleased him, which surprised me. It’s very expensive, but we feel that it’s worth the money. The care services are meeting our expectations at this time. It’s very clean and friendly.

My dad has been at Autumn Leaves for over a year and I'm so grateful we found this place. Dad's minister, who has been in the Orland Park area for over 20 years visiting church members in such facilities, told me when we were checking out homes, if it were his parent he would choose Autumn Leaves. While we were impressed with Autumn Leaves ourselves, it really helped to hear from someone who had visited all the places frequently. Dad often tells people who are getting a tour what a wonderful place it is and how much he enjoys the staff. I think that speaks volumes as well.

My father had Alzheimer's for 7 years and we were unable to care for him for the last 5 months of his life, even with 24 hour help. He changed from a complacent, sweet and gentle man to one who was angry, combative, aggressive, and unwilling to accept care. We were at wit's end. Upon entering this facility, we knew immediately that my father would do well here and it would help us enjoy him. After several days of adjustment - which were hard for us, my father, and the staff - my father began to change - he improved!! WE discovered that he needed the socialization, the sunlight, the routine, the ranch layout, the appropriate bathroom and showers, and the stimulation. He became sweet, gentle, caring again and he began to WALK with a walker!! He began to smile when we visited him, he began to talk to us in his own way. His appetite also improved and he began to eat. We visited my father every day for ourselves. We visited at all hours of the day - from 7 am to 10 pm. We saw first hand the care, concern and love given to all the residents there. We were able to call at any hour and always received a report on my father. Summary: the last five months of my father's life at Autumn Leaves, were the best I had had in the last year with him.

The most important thing is that they are not a skilled nursing facility, so if the patient has diabetes or another condition, they really – I met with them up front and told them my loved one was diabetic – they said they could take care of it – but they aren’t licensed to check blood sugar and make decisions about medication. I moved my loved one.

Nice place -- friendly people -- and caring.

Everything seems to be going very well here! During the move-in process, and they were fantastic! They were incredibly welcoming, and people walked by individually and introduced themselves! The Executive Director was very helpful with the move-in, and even came in on a Saturday to help us!