Charter Senior Living

Everything is working out well with my fathers move to this community. He is doing great, and I'am satisfied with everything they have done for our family.

This care at this community . The staff is outstanding and I like that they make you feel at home. The menu was nice and they off a good portion when served. The community is clean and maintained. We like that they offer my mom to participate in the many activities which will be very helpful to her care. We would recommend this community for the outstanding care with a great value for a loved one.

This community is working out well for my father, and his needs. Since he left rehab, and moved here he is doing a lot better. I do feel comfortable with his move here, they are taking good care of him, and his needs. The staff is good, and they are meeting all our needs in caring for him, and needs. They do a good job with the cleanliness, everything looks nice, and clean when I visit. There are good activities offered, and he is pleased with meals. It is a convenient location for us to travel too. Everything has worked out well since my fathers move to this community, and I would recommend it.

This facility had a good vibe. The staff were friendly. Rooms were clean and roomy. This is going to be hard to beat.

The thought of moving mom from her home was very distressing. She has comfortable there but very lonely. We visited several communities before deciding on Bartlett Reserve and now that she- settled, & wish we had done it sooner. She made friends easier than I thought she would and has really kind of “perked up!” We couldn’t be happier more grateful to the staff and other residents for making her feel at “home”

I have lived here for 3 years and it just keeps getting better and better!

Staff is amazing. Very caring.

Feels like family and we can eat whenever we want.

I am very glad to have found this facility. My relative is doing much better than at the previous facility. The staff is very caring and the activities are very good. I was surprised at the lack of adjustment time. My relative arrived and immediately felt comfortable and I knew I had made the right decision. Go here if you need Memory Care. [Removed] is excellent.

We Love this place!!! My parents are here and the staff is so good to them. The Food is wonderful and sometimes I eat dinner with them. [Removed] are Great.. The Senior citizens there are also a delight.

This is a nice community. When I talked with the staff they were helpful and able to answer the questions on the care that is given. We like the menu and being able to see that the other residents seemed to be happy were nice to know that this is a good environment. They have a lot to offer. We would suggest that families might want to tour this community for the care of a loved one

The facility, staff and admin personnel are wonderful. They helped make a very stressful situation much easier than expected and I was able to move Mom to Memory Care in less than a week. They not only provided support to her but to me as well. I could never thank them enough for all they have done.

Bartlett staff was warm and welcoming from day one! Mom adjusted quickly to her move with help from front desk, custodial, housekeeping and dining room staff. Everyone made sure she had everything she needed! Mom continues to thrive, joining multiple activity groups and clubs, and stays active and engaged. Great community feel and personalized attention have made this a great experience for our entire family!

I have been here since Noverber and have enjoyed it. The residence are the most friendly people. The staff works with you until you are satisfied. They come up with different food choices that are different and good to the taste. I would highly recommend Bartlett Reserver Senior Living to anyone.

My grandmother is doing great in this community. I do feel comfortable with her move to this facility. She is safe, and in good hands. The staff is great, they have been very helpful when needed, professional, and they are skilled in the care they provide their residents. When I come to visit her the community, and her room is nice, and clean. I couldn't be happier with my choice to move my grandmother to this community. I would recommend it, I'am satisfied.

This is an outstanding community for good care. The staff is very caring. We like the menu of the healthy meals. They offer her a lot of nice activities for her to participate indoors. The community is clean and well maintained. We would highly recommend this community. We like the nurses and they communicate with me very well.

I toured this community for care. We liked the staff who were caring and we able to answer the questions. The community is very clean and we were impressed with the nice environment. The other residents were enjoying the activities, and we were able to see the menu that is available. We would recommend that families tour this community for the care of a loved one.

I manage an independent Sr apartment in Walworth County and recently had one of our tenants who lived here 24 yrs move to this facility. She came back for a going away party and couldn't say enough about how much she loves her new home. She said the food is great and served in abundance, there are plenty of things to do, the staff and other residents made her feel welcome right away. Several of our tenants have gone to visit her and have all said how happy she is and how nice this facility is. If my mother didn't have to stay in IL (for insurance purposes) I would be taking her on a tour of Meadowmere!

We just visited our dear friend that has just moved into Elmcroft-Martinez. We were so impressed with the office staff and the staff overall, they were so friendly, helpful, and professional. I would definitely consider Elmcroft if I ever needed the services of assisted living. The facility itself was beautiful, clean and inviting.

Very close to Mom and Dad's house. Nice and clean facility. Beautiful courtyard. Food and dining experience is important to staff for residents' well-being and enjoyment.