Charter Senior Living

Its great! It's a 5 with a few little issues. Like maybe the aids don't get there in 3 minutes instead of 10, but they're so understaffed that they can't but my dad loves all the aids and its really good. We got them down quite a bit in the money, the administration helped with that, it was just a process, they wanted us in there so bad they promised us the sky. So far it's good, I would say they allow them to have their trays brought to their room and they don't charge them for that and there were some other things. I feel they did stretch it alot to get us in there but they came through on everything. I was hesitant about coming here as opposed to a place where they could absolutely have more help for my dad; you really have to have someone that is willing to step up and speak their mind, especially with the elderly, because they can't do it.

We're very happy with them. I would say the values gotta be pretty decent but we've never spend this kind of money before and its certainly more expensive than living at home. My mom just said she went out to a luau this past week and said she had a blast. She's going out to lunch a couple of times a week; now she's eating more meals than she's ever eaten before and she's really enjoying being there. Their director, Kari Webster, I got along with her very well, I liked the atmosphere as well and all of the other categories were reasons why we chose Emeritus. The value compared to the other finalist was better so we would be able to keep her there longer and its also more centrally located to us family members and we don't have to drive as far.

They're ver nice there. I had a little bit of trouble with the care in the beginning but it seems to be worked out now. I think with the tranisition to move in they did a fabulous job to make it easier. They would mount things on the wall, anything to help. They're excellent at finding lost hearing aids! It's really been a good experience. They really work hard to make it a good experience for the residents. The waiters in the dining room, I don't know where they find them, but they are fabulous with little old ladies!

We were looking for a community that was more specific to Alzheimer care. The approach they have here at Somerford seemed to be the best approach for our situation. We like that it is a smaller community because we thought a larger community would be confusing and intimidating to someone with Alzheimer. Due to its size it allows for ease of getting around so it is very easy to navigate. Somerford has been great and we would recommend them to anyone.

Very pleasant and personal to the residents. It was a great place to visit.

I toured Emeritus and found it to be a unique community. The cottage style set up was very different and intimate for residents that live there. Everyone seemed happy and well cared for. The landscaping was beautiful. The , patio, rocking chairs and courtyard area were all very inviting. The various apartments shown were adequate to meet the needs of my loved one. The staff were very pleasant and all smiles! From the discussion with staff we found that Emeritus had a great deal of staff longevity which we were impressed by. I always found that happy staff make happy clients.

Lovely facility. Everyone I met was very friendly and welcoming. Travel distance from my home is my biggest concern.

Selected this facility. Believe this is the best place for my mom and her memory care needs.

Very large, clean, and taken care of. The staff and the director were friendly and knew all the residents names. Spacious dinning room and plenty of activities.

Very nice and wonderful staff. Everyone was warm and friendly. The residents seemed cheerful and happy. Lots of activities and nice space. They sent cookies home with me! They were happy to work with me for a visit with lunch, an activity and possible overnight.

Visited Emeritus At Towson on 5/17/2013 I liked.

A very good place. Not a sad face anywhere, they are big in socializing and have an excellent facility with super nice rooms and plenty of things to do. One of the employees gave us an excellent tour after lunch and explained the financial side in great detail.

This facility is also highly rated by us. The rooms were a good size and director told us that some couples use the living area as their bedroom and the smaller bedroom area as their sitting area - which we thought was creative. They have an on-site physical therapy clinic (a plus), which they plan to expand. Finally, we briefly toured their alzheimers unit, which was not depressing - and I've seen a few, so that was encouraging as well. Their site visit reports are pretty good too. One con: a relatively recent change in management.

really like facility, great secure outdoor space and room all have own restroom

This is by far the best place we have seen. When the time comes this is where we'd like to be.

We loved this place. Director was great. Employees were great to us.

This is close by so it would be nice for friends and relatives to visit him.

I like it a lot very nice. The people was happy.

Up to 6 meds disp incl in base price; 3 meals a day (all of them have 3/day except Park Manor with only 2 per day); Bright and very clean (the most attractive facility); laundry included; room cleaning incl; 3 meals/day;

Very expensive, but they have a lot of activities and the facility is beautiful.