Charter Senior Living

I have lived at Bartlett for 5 years and am very pleased with my choice of senior communities for the following reasons : Variety of activities, food and beverage choices, attention and concern of staff for the residents, attractive and neat grounds, managerial accessibility, location of community, emphasis on safety measures, especially during the Covid! Also, I appreciate receiving one charge only - no extras for anything!

well kept community. Friendly people, concerned staff. Usually active place before covid 19. Glad I live here.

I've lived in Bartlett Reserve for almost two years and I could not be happier. My apartment is lovely, the public areas are attractive and the staff is "the best". The residents are like a large happy family and we have many activities and every day is a 'joy'. I am lucky to live here!

This community does what it says it will - weekly housekeeping, food selection (the food is tasty with selections), free TV and Internet. It's quiet at night. Birds are here. One can hear an owl at night.

The staff is kind and helpful. They have good food. They provide good service to residents. It is a very clean place. The room sizes were good. They have an outdoor space for the residents. They offer outings and activities for the residents. It was above and beyond what I expected.

[Name removed] was amazing. He was so helpful and supportive. I loved the rooms. Thank you

The community was very clean and the staff was very friendly. We were very happy with the Linden. My parents didn't participate much in the activities, however they did have them available for the residents to participate in. We did feel like Linden At Woodbridge was a good value for the price.

I didn't realize in my first review it stated that the community was COVID-19. i was meaning to put COVID-19 free. This a excellent and safe community that keeps everyone safe. I would recommend this community to anyone!

I cannot say enough how much the caregivers and executive staff work to make sure the residents receive not only the best in care, but that they are HAPPY each day. These people work tirelessly to make sure their "family" members receive the best in daily care, meals and personal assistance. I am thankful each day that they care so much for each of residents in their care and there is never a problem too large or small for them to address. It's above and beyond each and every day. You are all my heroes. THANK YOU from the bottom of my heart.

Morningside of Newport News has given me great comfort, having my dad there during COVID-19. They have been wonderful! The administrator has kept us up to date on how things are going in the community. The community has been COVID-19. The efforts of the team to maintain a safe community has been appreciated. I especially like the idea of them having a special machine that sprays out a mist in the air to keep the community sanitized. Keep up the good work Morningside!

Morningside of Newport News has given me great comfort, having my dad there during COVID-19. They have been wonderful! The administrator has kept us up to date on how things are going in the community. The community has been COVID-19. The efforts of the team to maintain a safe community has been appreciated. I especially like the idea of them having a special machine that sprays out a mist in the air to keep the community sanitized. Keep up the good work Morningside!

The community is always extremely clean. One of the biggest things for me is that during the Covid-19 pandemic, The Social At Vinings has done a great job taking all the necessary steps to keep the residents and staff safe. The staff is good about taking calls no matter what time of day or night. They are always very pleasant and helpful and we have never had any issues with the staff. They do offer activities for the residents to participate in and my aunt does seem to enjoy them. We looked at a number of communities and The Social At Vinings is very well kept, the rooms are nice, everything is in good working order, and the food is great. For the price, we do think we are getting a great value here.

It's been life changing for me knowing my loved ones are taken care of. My aunt and cousin are no longer able to live alone and I worried constantly until they moved to Landings of Genesee Valley. The activities director brings smiles to their faces with kind words, crafts and so much more! We appreciate you!

A very nice Assist Living Community, located in Williamsburg. Easy to get to, and not in a noisy area, staff is great very helpful. They really care about their residents.

The staff was great here. From the top down, from the administrative staff to the care giving staff, everything was always positive. They were always warm and caring. When we would visit our mother, she was always nice and clean and smelled good and worked with her very carefully with her appetite and found things she liked eating. There were always people cleaning and organizing, even her room and bathroom especially. The meals were always good. On the non-memory care side, each room has their own courtyard so that they can go outside. They were always paying very close attention to the residents and making them comfortable. Even when there were no families there, the staff would visit with the residents and engage with them. The community itself is very relaxed and comfortable. Anytime we had questions about our mother's care or medications, they would talk with us on the spot and find us answers. They were very clear about all her care from day one. The hospice team here was amazing as well. I would recommend HeartFields for anybody looking for their loved one. Even from the very beginning, the assured us that they would never kick her out because of her financial situation.

From what I have seen, I would highly recommend. The staff is efficient professional and caring. They really go out of their way to make the residents feel very cared for. My sister loves the food. The room sizes are huge and they each have their own full bath.

Very clean the last time I was there. They keep me updated on my family member every week in the form of a newsletter, which brings you up to date on what they are doing. Under the current Covid-19 conditions, they have been doing a great job and are testing residents regularly. They have good activities available every day for the residents.

The community was always clean. The staff was wonderful, definitely a five. They connected really well with the families. They went out of the way to make my mother feel at home and integrate her with the other residents. The services were great. The laundry services were great as well. The food was fantastic and it was like a restaurant, you would get a menu and they always had lots of good choices. Absolutely a great value for the price. Would recommend to others!

The staff have been absolutely excellent. From the moment we walked in the door, the staff immediately asked me to tell them about my dad, his likes and dislikes. They said that wanted to know about him to help best care for him. The nursing director has been wonderful. She is concerned about not only my dad's care, but my needs as well. The staff are very accommodating and attuned to the residents and their families. It is just a wonderful place. Also, before COVID, I was allowed to visit my dad anytime, day or night, which is very important to me, The community has given me peace of mind and allowed me to turn my dad's care over to them.

My wife and I have been at Bartlett Reserve for just about 3 years now. One of the keys as to why we have stayed and enjoy being here: The staff's primary concern are the residents and the services/activities/dining show this very well. And, very importantly, they ensure all of the employees fell the same way!!