Charter Senior Living

Very home-like environment! The team seems very friendly!

The food is amazing - we get to pick our breakfast egg options - lunch & dinner is filing and a variety. We have Friday fish fry. [name removed] is a great chef.

Food is amazing, very good, best we've had in years.

Clean community, staff was friendly and knowledgeable. Gave a great tour gift and good/detailed information.

Our family had an in person tour and it was an excellent tour experience

My mom moved into Charter (formerly Morningside) in August of 2013. Her first comments were: "There's nobody here but old people. I don't play bingo. I'm not going down for meals." Within a few short weeks, I was visiting her and noticed she kept looking at her clock. I finally asked why and her response was "Bingo starts in 10 minutes." Needless to say we had a change of heart and attitude. One of the most impressive things there is the nursing staff. Currently, the group there are the best in my opinion. Not only are they skilled nurses but they go over and above to take care of their people in every way. They did an amazing job during the Pandemic. The current director is doing a wonderful job and she has years of experience under her belt. I would highly recommend Charter to anyone looking for a place for Mom or Dad!

The thing that is really helpful is that they are very good about developing relationships with not only the residents but with the families as well. My mother was very reluctant but don franks worked diligently to make connections and make her feel more comfortable in her transition. We were able to get a small grant from Charter and helped my mother and assisted her in moving, there is no way we could have done that without them. My mom has had health issues and they have done a great job in assisting her. I cannot say enough about them and I would highly recommend them to others looking.

They are a new facility so they are just getting started with the activities and things like that. They do let residents go outside and smoke. They have a very nice dining room, the carpet and décor is all brand new and everything looks classy. The staff are all nice and accommodate any requests you may ask for. I would highly recommend Arbor Ridged to others looking.

Keystone Place was the first place we visited and the last, could loved one loved everything they saw right away. She really loves the meals and dining service, she no longer has to order out out meals. The staff members here are just the sweetest ever and based on the experience we have had so far we would recommend them to other families.

My parents moved here from a retirement community in Davidson. What a breathe of fresh air! My parents are treated with respect and caring from everyone they interact with. The dining experience is that of a restaurant and the chef prepares great meals and responds to dietary restrictions. There is transportation to doctors appointments, stores and anything else. There is an on-site nurse, hair/nail salon and gym. The activity director provides exercise classes and fun outings. Every Wednesday at 3:00 is a social hour with dancing! Plus, they are paying less for more than what they paid at the “other” place. I like that they provide an “Alexia” and emergency bracelet for each resident. My parents are happy here and are feeling respected and listened to. My mom said “it’s like being on vacation”. I’m happy that they are happy.

I met with [name removed]. She was so nice and present. She was very knowledgeable of the community and what it has to offer. She introduced me to the rest of the team. Everyone was so nice and polite.

We have been working with [name removed] regarding our mother moving in from out of state. Beautiful community, can't wait to move her closer to us.

They really try to be as pleasant as possible and make the residents feel comfortable and cared for. The staff go out of their way to learn everyone's name and help them out. I know quite a few people who have had their parents here and they rave bout it. It is a very well run facility and they have a lot to offer. My loved one has a studio apartment and it was a kitchenette and large walk in closet and spacious bathroom, my understanding is it used to be a Marriott. We have had a good experience and I would recommend them to others looking.

The community is very helpful. A Place for Mom made the transition easy for our loved one to find a community. The staff are always able to answer questions, are attentive, and attend to all your loved one's needs, along with being responsive to questions and concerns the family may have. The apartment, changing of linens, transportation for doctor appointments, housekeeping, care for your loved one, laundry, and all the meals are included in the monthly rate. Bathing assistance, and medication management are some of the care the community will offer your loved one depending on their level of care needed.

This is a great place for people looking to secure their loved ones that provide round the clock care with autonomy. I feel my loved one is safer here than living on their own. The staff are really good. The administrator is quick to respond to questions or concerns that are brought to her attention and to speak to the family. All meals and snacks, laundry, care, activities, transportation, housekeeping, the apartment, and utilities which are included in the monthly fee. Bathing assistance and medication management are some of the care that the community is able to provide to the residents. Piano playing, church services, game nights, bingo, family nights, art classes, exercise classes, bird watching, and more are some of the activities for the residents to choose from. The food seems to be good. There are choices given to my loved one the night before and then the food is served the next day in the dining room. If a resident isn't able to make it to the dining room the community will work with the resident in getting their meal to them.

Arbor Ridge is a new community and my mom was one of the first residents to move in. they're having difficulty staffing up, but everyone has those issues right now. the kitchen/dining area is a bit understaffed and thus slow so that service could be better. aside from that I love it, everyone is so friendly and helpful. my mom is 102 with a birthday coming up and they're having a big celebration there for her. it's also a great value, she has a studio which is the perfect space for her and she's paying less than where she was previously. I would highly recommend them to a family member of friend, again its brand new so they are staffing and filling up, but so far they have just been wonderful.

I loved Cedarhurst of Moline, if I were to need this type of care this is the place that I would have chosen for myself. It is a smaller setting with only about 35-40 residents, so you get to know others on a personal level. The facility was clean and had a lot of windows and natural light which made it an uplifting and happy atmosphere. For my friend, she was wanting a larger facility so that was the only reason we did not go with Cedarhurst.

They are wonderful people at this community. They are very caring and they have made the transition with my loved one much easier. The tour was wonderful, they were very accommodating, very warm and open with me and they made it a great experience for me. I would refer other people to this community also. There are also nursing staff available for the residents all the time which helps.

The staff at this community are very caring and helpful

I toured this community with my siblings. The admissions director walked us through the entire process. The building is fresh and clean. Staffing are very helpful throughout the entire move-in process. It was a relief to know my mom will be around kind and caring people