Charter Senior Living

"LOVE" The staff at Landing's are all amazing, kind, caring, passionate people that truly care. they work with the families to help with individual needs of all residents, this makes my heart full. Thank you Landings for all you do. Been their since 2019 and there is no place that I would rather have my loved one.

The administrator has been good to work with and is super nice. They have been willing to assist with getting some new alternative for dietary restrictions. The soups are fantastic. The activities are fabulous here, and they have a wide range of them for the residents to choose from. There is a swimming pool here as well. The lawns are well manicured. There is housekeeping once a week. The other perk is they will pick up the trash, as long as you place it in front of your door. The utilities and cable are taken care of as well. The maintenance team is there to fix items for the residents. The staff are very supportive of the residents. There is transportation for the residents to taken advantage of as well. The residents are wonderful here.

Not a fan of 2 story but beautiful other than that.

The place was nice. The Director was nice. The workers were not giving a great first impression.

This is a great place. If your elders need care, this is a great option for that. We are very happy with it.

Will definitely keep this place in mind, should any of my other elders come to need such services. You guys are the best out there and hope it will always be!

Bartlett Reserve had all the amenities required for my 90-year-old father, along with an extremely helpful and caring staff. The food quality was excellent and the café was available throughout the day to meet and eat with other residents. It has a real community feel to the place.

The staff are very friendly. The care is better now than it was at first. We had to address a couple of things with them, but those things seem to have been resolved after talking with them. The facility is clean. And most of the residents that I've seen seem happy.

The community itself is very clean and the staff members are super friendly. When our loved one first moved into this community, she had so many problems. We had many trips back and forth from the hospital and the staff at Keystone continued to be supportive and patient. The meals times were obviously missed, but the chef in the kitchen always made separate meals for our loved one and delivered it to her room. No one every complained and we were not charge anything extra. They were more then willing to work with us and be accommodating. Also we love all the different resident ambassador's that come and take our loved one to different painting classes, exercise classes and outings. It is a great way for residents to get to no each other. The dining room also has no seating chart so that is another great way to get to know everybody.

Our family had an in person tour and we loved Charter Senior Living, the gal helping us out was amazing. It is a beautiful place and we saw a ton of activities going on during the tour. However the location was just not convenient for us, due to our loved ones health state we wanted to be very close by and this was just to far.

This community is not very crowded at all which we really like, it is clean and everybody seems very well cared for. Every time we visit the residents are clean, well dressed and participating in the activities. Overall it was a very nice first impression.

They were really amazing. They genuinely cared about the residents and knew the personalities and idiosyncrasies of each individual. They knew what was normal and what wasn't in handling someone with dementia, and they knew the right things to do. They recognized that my mom would benefit from hospice care that was not focused on end of life, and I didn't even know that existed. I appreciated that they advocated for her to receive that extra support that was so beneficial to her. The facility was super clean, and I liked the layout. It was one big wide hallway, with chairs and things in the center, so you could walk in circles like a track. And then there was a common gathering area right in the center. I loved how over-the-top kind the staff were, and not just the people directly in charge of my mom. Staff members who didn't even know me were as warm and friendly to me as the ones I saw routinely. Even the other residents were very friendly as well. Some of the staff would sing and dance as they worked. And they never got frustrated with the residents when accidents or outbursts happened, etc. They just took really good care of my mom. I was really happy to find that two of the CNAs working there were my former students, so it felt like I had extra guardian angels there with my mom. The food was very good, and my mom really liked it. They always decorated for the holidays and did a really great job. It was like being at someone's house. Christmas morning someone went around and put little ornaments on each resident's door, which was really sweet. They did special little activities for the different holidays. And they brought a therapy dog in once, which made my mom just light up. I felt it was such a good value for how nice it was and all of the care they provided.

I placed my mom here because I could no longer care for here the way she needed at home. The staff the place everything I just love it. My loved one loves it and she is comfortable here. I recommend it for everyone. The cost is very reasonable also after checking into many places.

I like it very much. It's a very nice place. The staff are wonderful. They're very friendly and helpful. The food is good, and they send you a menu that you get to choose from. They bring you three snacks a day. They did have some Covid cases recently, but they handled the situation very well and kept those cases to a minimum. Having visiting other places, I like the fact that the hallways are much larger at Fox Hollow and conducive to use for physical therapy. Their cost was the most affordable I could find, and they had no outrageous down payment. My only issue has been that the building does not seem conducive to computer usage. It's an older building, still very nice, but I've had connectivity issues with my computer.

We were overly impressed with this community and what all they do for the residents. This community was fairly new and was very nice and clean, there were no smells and we just had a really good feeling that our loved one was being well cared for just like somewhere we would go ourselves. It was a very difficult time but this community I would go myself so I felt safe sending my loved one there.

The dining service from what we have seen looks great, and so far our loved one has not complained. There are plenty of activities and opportunities for the residents to get involved. We do think the value for cost is good and the executive director is just fabulous.

Absolutely a wonderful place to live. Wonderful, caring staff and friendly residents! There is no where else I would want to be!!

Great facility, great location not quite ready for assisted and independent living for my mom but when I am this place will be my first choice.

Very thorough visited every area, plenty of time to ask questions guide showed compassion and interest in client.

I cannot say enough about the love and care that my Father and Step Mother receive at Sodalis. They both suffer from Dementia and the top notch care they have recieved from the Memory Care as well as everyone associated with Sodalis means the world to me. The Staff always keeps me informed and offers any suggestions that may help. I lost my Dad to his Dementia a month ago, but his wife is still at Sodalis getting the love and care she deserves. I couldn't imagine her being anywhere else.