Charter Senior Living

We were in a panic to find a place for my parents after my mom had fallen several times during the week. I called Nic at Fountains, and I was impressed at how accommodating he was. He made a trip to the house my father was living, and the hospital my mother admitted and did an assessment. He was very patient with me as, I called at home that week with questions. My father is thriving as he acclimated to the community for, he was home bound during the duration of caring for my mother. My mother is at a high level of care, and can be a difficult patient and the staff has handled with professionalism and sincere compassion. At a time when I was fledgling to find a place for both my parents I truly think it was a God thing for them to eventually reside at Fountains of Troy.

The place is clean and the staff is nice .i am happy with service.you can visit anytime of day.

I think Morningside is great. I am really happy with them. I don't have any complaints at this point. Out of five I would give them a five.

Arden Courts of Hazel Crest was convenient for me and also it was much better than other places I visited before making my decision. The cleanliness and the smell of the facility was pleasant compared to other facilities which was one of the reasons I chose this place the staff was friendly and knowledgeable.

I toured this community while looking into care options for a loved one. The facility was well kept and clean, the rooms were very nice looking, and all of the staff I met seemed friendly and professional. We narrowed it down to this and one other community, and let our loved one pick. She ended up selecting the other community based on its location, but this is somewhere I definitely would have been comfortable placing my loved one!

The only thing I would mention that needs improving at Meadowmere Southport Assisted Living is they have a room by the elevators where they keep garbage and recycling. It gets really smelly down there. I'm not sure if there is a better way but that's the only thing I would change. The staff is outstanding. They have great activities. My parents are are set in their ways so they aren't participating yet. The food is excellent. I've been really happy with this facility.

Beautiful place with caring people who make the transition easy for your loved one. Great communication and follow up. The staff was very helpful with our long distance move.

Beautiful place with caring people who make the transition easy for your loved one. Great communication and follow up. The staff was very helpful with our long distance move.

I think it's a very good facility myself. My mother doesn't feel the same way, but she has Dementia. She complains everyday, She complains about them not having coffee or butter during breakfast. Everyday there is a new complaint. The communication with the staff has been good but I have a hard time knowing who to call about certain things. Overall, I think it's a very good facility. I would recommend this place.

Very nice assisted living. Bright airy clean and friendly

We're very pleased by how things have turned out at Emeritus at Cherry Hill, they're doing a wonderful job! The people here are absolutely lovely, and they've really gone out of their way to make my Mom feel at home. She is very very happy here! I'd recommend them highly to anyone looking into senior care in the area!

So far they have been great. The nurse doesn't really step up, it would be nice to see her have more energy. She seems to need to be micromanaged. The activities are great, they really seem to keep people involved and busy. The staff is great as well. It's a happy environment.

My mother did not want to be there to begin with and the first couple weeks were really rough. She is suffering from Alzheimers and They had a lot of patience with her, and stayed in constant communication with me. They went out of their way to care for her. I really could not have asked for anything better.

When I moved mom in January 2015 to this wonderful facility it was The Grand Victorian. Now they just changed to Morningside and so far my feelings are the same. We looked at a couple and this one just felt homey and the staff was so friendly and the place was very very clean and didn't smell. As soon as we walked in both of us felt as if we found moms new home. The day she moved in the residents were all welcoming her and the staff. It is like a posh hotel on a beautiful island somewhere! Being an only child it was so comforting to know I found my mom a safe place that was exactly right for her. I live 500 miles away and if I have questions or something arises with mom the personnel contact me immediately and they are always there when I need them too. I hope they have openings for anyone reading this and trying to decide where to go - this one is very special.

Facilities and staff are remarkable.

Mom came to the Fountains on Mother's Day last year. At first it was difficult making the adjustment from living independently at home to her apartment but the staff was friendly and incouraging. It has now been a year and she seems to have adjusted well. She takes part in activities from "stretch" in the mornings to bingo in the afternoonand excursions on the bus. Mom has a big family and it's nice to be able to use the little kitchen room for family cards and socializing. We even used the fire place room for her birthday party. I am very pleased with the care at the Fountains. The nurse is very helpful and keeps me informed of any health concerns. This past winter I was called late at night to let me know mom was having breathing issues. When I got to the Fountains she was ready to go to the hospital with all the necessary paperwork too. So pleased with this devoted staff.

Everything is really excellent here. The Bartlett Reserve is a 5+ Star community. It has been a great experience. I would highly recommend this facility if your in the Durham, NC area. It's very nice. Everyone is friendly.

I toured the Paradise Park Assisted Living and Memory Care. It was very nice. I can't rate the care services or activities because I did not experience it because I only toured this property. Overall, It was a nice and clean facility. My tour went pretty good. Nice place.

i would recommend freindly staff all ways willing to help i rate the over all property a 5 star rating i gave the friendliness a 5 star as well the staff is very very very nice i all so rated the value a 5 star rating as well my loved ones are in good hands

They are a very good service. Very helpful and cooperative. My loved one is very happy. This facility is very clean and nicely managed . Health Care is great. Food is good. I would definitely recommend the Paradise Park Assisted Living and Memory Care. I rate this Facility 5 stars across the board. I only have positive things to say about this place. I am very pleased with all of the areas and Glad I chose this property.