Charter Senior Living

This is a great place for people looking to secure their loved ones that provide round the clock care with autonomy. I feel my loved one is safer here than living on their own. The staff are really good. The administrator is quick to respond to questions or concerns that are brought to her attention and to speak to the family. All meals and snacks, laundry, care, activities, transportation, housekeeping, the apartment, and utilities which are included in the monthly fee. Bathing assistance and medication management are some of the care that the community is able to provide to the residents. Piano playing, church services, game nights, bingo, family nights, art classes, exercise classes, bird watching, and more are some of the activities for the residents to choose from. The food seems to be good. There are choices given to my loved one the night before and then the food is served the next day in the dining room. If a resident isn't able to make it to the dining room the community will work with the resident in getting their meal to them.

I loved Cedarhurst of Moline, if I were to need this type of care this is the place that I would have chosen for myself. It is a smaller setting with only about 35-40 residents, so you get to know others on a personal level. The facility was clean and had a lot of windows and natural light which made it an uplifting and happy atmosphere. For my friend, she was wanting a larger facility so that was the only reason we did not go with Cedarhurst.

They are wonderful people at this community. They are very caring and they have made the transition with my loved one much easier. The tour was wonderful, they were very accommodating, very warm and open with me and they made it a great experience for me. I would refer other people to this community also. There are also nursing staff available for the residents all the time which helps.

The staff at this community are very caring and helpful

I toured this community with my siblings. The admissions director walked us through the entire process. The building is fresh and clean. Staffing are very helpful throughout the entire move-in process. It was a relief to know my mom will be around kind and caring people

Fox Hollow has gone out of their way to make it like home and they've been very supportive of my mom and the family as well. communication is on an as needed basis and generally we do initiate that. our loved one has only used the call button once or twice and the first time it was immediate and the second time it took about an hour, but that was on the weekend. I do think there's a good staff to resident ratio, it seems to be a bit less on weekends which is understandable; but aside from that they have ample staff. as far as activities, they offer worship services, bingo, movies, bible study, and arts and crafts, just to name a few. they also offer transportation to appointments and grocery stores; Tuesday-Thursday it's free and on other days there's an additional fee. my loved one especially loves the food, and the family loves how accommodating and nurturing they have been towards us. I would recommend this community to others.

Our famly loved Cedarhurst of Troy and thought it was incredible. They put great emphasis on friendliness, and I appreciate the help we got from them as a family. Their accommodations were as good as I could expect, in fact better. I have nothing bad to say about it.

We like the fact it is a smaller scale community so you are able to get to know the nurses and care givers much easier. Everybody was super friendly and we do believe our loved one received the best care possible especially towards the end. It is a tough job trying to coordinate activities but we do believe they did their absolute best

We chose Cedarhurst of Troy because we had a really really good feeling about the place after our tour and they also had hospice staff available which was something that was important to us since we knew it would not be long. I found everyone extremely helpful especially since we had never been through this process before. I would recommend them to others looking and already have.

I have lived at Cedarhurst of Mequon for 3 years! I really enjoy the meals, the staff, all of the activities/outings we do. Along with the quiet neighborhood, friendly residents, cleanliness of the building. I would recommend Cedarhurst of Mequon to anyone looking for a community that cares.

Staff have been very helpful in mine & my husbands concerns about care in later years.

the staff is wonderful, friendly, and very knowledgeable. I love the facility and staff.

These folks are really interested in having a great experience in choosing WellPoint. Makes me feel good about future in this residence.

this community will be beautiful when finished. however, the office personnel are wonderful already! they are so friendly, helpful and really great about communicating about the community.

My experience at Residences at Wellpoint has been joy and comfort! They are the Gold Standard - exceptional experienced staff, loving resident support at all levels of care, and open honest communication. We have experienced several life changing events over the past year. Residences at Wellpoint has been by our side each step of the way, supporting, encouraging, and educating. I can honestly say without hesitation that every experience I have had with Residences at Wellpoint has demonstrated that senior care is their calling, not just their job. They truly love the residents they care for - and their families!

These ladies have gone above and beyond to provide assistance in every stage of this process. They are knowledgeable and always available.

My dad was diagnosed with bone cancer in [date removed] and passed in [date removed] As my mom was grieving, she began to withdraw, wasn't eating or taking her medications. This caused concern with my siblings and me. We thought an active senior living environment would be perfect for her and after a time of grieving and adjusting to the loss of my dad, we began talking with my mom about moving to senior living. She said she was lonely, and their home didn't feel the same with dad gone. My parents had a large home; their home and yard were too much for mom to keep up. Being the oldest, I researched many senior livings in the Huntsville, AL, area. I emailed and called for information on independent living for my mom. Upon reaching out to Residences at Wellpoint, I immediately had a call back. When I told my mom's story, I received the kindest and most compassionate response. Through my tears and questions, I was given tremendous support. My mom is now has a deposit at Wellpoint.

This brand-new senior community is gorgeous! I can't wait to move my mom in. The staff is so friendly and helpful.

The thing that has been most difficult is my loved ones medicine is not in her possession and she isn't able to manage it herself. She is completely able to do it herself but the facility requires the medication to be administered by nursing staff only. The new Director is great. I know they are implementing some changes. My loved one enjoys this place overall. The staff are generally very responsive with her needs. The staff is really a 10 out of 5, they are great!

We went with The Linden at Danvers because of the overall experience when we first met everyone here, it was just amazing. My mother is in the memory care portion of the facility, it is a small unit with a high staffing ratio and they do an incredible job. I would absolutely recommend to other families.