Sign in
About Nursing HomesComplete guide to Nursing Homes
About Senior ApartmentsComplete guide to Senior Apartments
About Care HomesComplete guide to care homes
Veteran ResourcesGuide to VA benefits for long-term care
More About Veterans Benefits
Charter Senior Living
Get personalized guidance
Charter Senior Living is a family-owned senior care provider with a mission to give seniors and their families peace of mind and the opportunity to live their best lives. This senior living provider features 64 communities across the country, where they offer personalized independent living, assisted living, and memory care options. Charter Senior Living has 1,847 reviews and an average review rating of 4.2 out of 5. Their memory care communities incorporate the Flourish℠ program, which focuses on eight core aspects of life: well-being, socialization and engagement, rest and restoration, meaningful relationships, nutrition, support, environment, and sense of purpose.
8.3
Review Score
64 communities
2 senior living award communities
Starting from $X,XXX/mo
Charter Senior Living community listings
Residences at Wellpoint
2940 Mill Run Road South, Huntsville, AL 35763
Starting at$X,XXX+ monthly
25
25 Photos available
9.9
Review Score
86 reviews
My dad has lived at 2 other Assisted Livings in town and the care he received was terrible! Wellpoint is a GOD SEND! The staff loves him and spoils him, He is the happiest he has been since my mom died. Move...
Best Meals and Dining
Provides: Assisted Living, Memory Care, Independent Living
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
... Read more
The Cottages of Fox Lake
16 Lilac Ave, Fox Lake, IL 60020
Starting at$X,XXX+ monthly
16
16 Photos available
9.8
Review Score
79 reviews
Best of Senior Living All Star
Provides: Assisted Living, Memory Care
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
... Read more
Southern Pines, A Charter Senior Living Community
423 Covington Avenue, Thomasville, GA 31792
Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
41 reviews
The staff is very helpful and busy. Sometimes it takes a while to get a response. My father and stepmother have adjusted well and have high praise for the staff and the facility. They enjoy the activities...
Provides: Assisted Living, Memory Care, Independent Living
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
... Read more
Charter Senior Living of Hazel Crest
3701 W 183rd St, Hazel Crest, IL 60429
Starting at$X,XXX+ monthly
10
10 Photos available
1
1 Floor plans available
9.4
Review Score
50 reviews
Facility is great. Multiple things for a senior to do. Staff is mostly okay. My parent's dementia was aggressive and as was she and they really struggled with that. I had to appear more than once to assist...
Provides: Assisted Living, Memory Care
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
... Read more
Charter Senior Living of Godfrey
1373 D'Adrian Professional Park, Godfrey, IL 62035
Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.4
Review Score
27 reviews
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
Provides: Assisted Living, Memory Care
At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...
... Read more
Charter Senior Living at Woodholme Crossing
1840 Reisterstown Rd, Pikesville, MD 21208
Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.4
Review Score
72 reviews
The community is great. Very welcoming, kind, and helpful. Dining is also great, with a cute little eating area. Staff are helpful and have daily meetings to go over the needs of staff. There's a ton of...
Provides: Assisted Living, Memory Care
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
... Read more
Charter Senior Living of Panama City Beach
6012 Magnolia Beach Rd, Panama City Beach, FL 32408
Starting at$X,XXX+ monthly
11
11 Photos available
10
10 Floor plans available
9.4
Review Score
23 reviews
It's an excellent facility. Staff very professional and caring. Seems there is some sort of activity for everyone each week. Food is tasty and healthy and well prepared. Facility is always very clean. I feel...
Provides: Assisted Living, Memory Care, Independent Living
Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...
... Read more
Charter Senior Living of Shiloh
1201 Hartman Ln, Shiloh, IL 62221
Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
32 reviews
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
Provides: Assisted Living
You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...
... Read more
The Cottages of Perry Hall
9900 Walther Blvd, Parkville, MD 21234
Starting at$X,XXX+ monthly
7
7 Photos available
9.3
Review Score
46 reviews
I wish I had known about it for my parents. It has a feeling of being a 'home' rather than a facility. Individual bedroom with shower/toilet. All ground level . Each cottage has its own kitchen. Center of...
Provides: Assisted Living, Memory Care
The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...
... Read more
Charter Senior Living of Gainesville
1001 Southwest 62nd Boulevard, Gainesville, FL 32607
Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
9.3
Review Score
39 reviews
The staff/ administration very helpful. When I needed assistance with a wheelchair, monitoring her snacking, washing a blanket when it was not her scheduled day they were there.
Provides: Assisted Living, Memory Care
Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...
... Read more
Our free advisors can help
Charter Senior Living of Franklin
105 Sunrise Cir, Franklin, TN 37067
Starting at$X,XXX+ monthly
19
19 Photos available
9.2
Review Score
22 reviews
Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the...
Provides: Assisted Living
Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...
... Read more
Walking Horse Meadows
207 Uffelman Dr, Clarksville, TN 37043
Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
9.2
Review Score
28 reviews
The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...
Provides: Assisted Living, Memory Care
Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...
... Read more
Charter of Cleveland
2900 Westside Dr NW, Cleveland, TN 37312
Starting at$X,XXX+ monthly
13
13 Photos available
9.2
Review Score
13 reviews
5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve...
Provides: Assisted Living
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
... Read more
Springwood Court
12780 Kenwood Lane, Fort Myers, FL 33907
Starting at$X,XXX+ monthly
6
6 Photos available
9.2
Review Score
6 reviews
I have lived here over a year and found the staff and residents to be friendly. I have made several close friends and the staff is always willing to stop and talk to you or wave if they are busy. One has...
Provides: Assisted Living
At Springwood Court, we have an abundance of ways to make your life here enjoyable, including — but not limited to -beautifully landscaped courtyard and gardens, fine cuisine and activities & social groups. Our assisted living offers tastefully appointed apartment-style living, attractive...
... Read more
Charter Senior Living of Danvers
220 Conant St, Danvers, MA 01923
Starting at$X,XXX+ monthly
18
18 Photos available
9.2
Review Score
60 reviews
It's a family style community with a welcoming staff. A management team that is dedicated to providing support for all the families needs. Everyone is warm and friendly. Our search was conducted over...
Provides: Assisted Living, Memory Care
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
... Read more
The Cottages of New Lenox
1023 S Cedar Rd, New Lenox, IL 60451
Starting at$X,XXX+ monthly
12
12 Photos available
9.1
Review Score
41 reviews
This is not a high skilled nursing facility, and the nursing staff are very limited on what they can do. The facility director [name removed] was excellent. She was very professional, courteous, attentive,...
Provides: Assisted Living, Memory Care
The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...
... Read more
Charter Senior Living of Bowling Green
445 Middle Bridge Rd W, Bowling Green, KY 42103
Starting at$X,XXX+ monthly
14
14 Photos available
9.1
Review Score
24 reviews
The facility is top-notch and cream of the crop. I didn't appreciate it, as it was my first experience, but since my Mom was moved to a Medicade assisted facility, I have to say, Charter was amazing. The...
Provides: Assisted Living, Independent Living
Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...
... Read more
Charter Senior Living of Woodbridge
330 Amity Road, Woodbridge, CT 06525
Starting at$X,XXX+ monthly
10
10 Photos available
9.1
Review Score
57 reviews
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Provides: Assisted Living, Memory Care
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
... Read more
Charter Senior Living of Orange
197 Indian River Road, Orange, CT 06477
Starting at$X,XXX+ monthly
4
4 Photos available
9.0
Review Score
5 reviews
I would rate Charter of Orange a 4 because there were a few challenges at first but Mom has since adjusted and is very well cared for. Everyone is very nice, attentive and professional.
Provides: Assisted Living, Memory Care, Independent Living
Charter Senior Living of Brookfield
291 Federal Rd, Brookfield, CT 06804
Starting at$X,XXX+ monthly
9
9 Photos available
9.0
Review Score
11 reviews
What stood out the most - Communication is excellent Food quality is very good Lots of activities Clean Most staff are kind; little too much cell phone activity among aides My mom likes the weekly field...
Provides: Assisted Living, Memory Care
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
... Read more
Charter Senior Living of Madison
5601 Burke Rd, Madison, WI 53718
Starting at$X,XXX+ monthly
25
25 Photos available
4
4 Floor plans available
9.0
Review Score
17 reviews
It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went...
Provides: Assisted Living
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
... Read more
Charter Senior Living of Gallatin
1085 Hartsville Pike, Gallatin, TN 37066
Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.0
Review Score
13 reviews
They always seem to care about each resident like they were family. My mom loves it. I tell them there all the time how wonderful they are. My mom's happy that's all that matters to me.
Provides: Assisted Living
Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...
... Read more
Charter Senior Living of Verona
1125 N Edge Trail, Verona, WI 53593
Starting at$X,XXX+ monthly
11
11 Photos available
8.9
Review Score
33 reviews
The food gets a lower rating because, at first it was amazing, however, within a month or so, they lost one of their cooks and it never regained its quality. Care a little low because there were a couple of...
Provides: Assisted Living, Memory Care
Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...
... Read more
Dominion Village Williamsburg
4132 Longhill Rd, Williamsburg, VA 23188
Starting at$X,XXX+ monthly
15
15 Photos available
8.9
Review Score
20 reviews
Dominion Village of Williamsburg transitioned into a memory care facility as my mom became a resident in 2024. She receives a high level of care, participates in weekly activities, and enjoys the off-site...
Provides: Memory Care
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
... Read more
Charter Senior Living of Bay City
568 N. Pine Rd., Bay City, MI 48708
Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
8.9
Review Score
21 reviews
Mom is getting great care. Staff is friendly and manager as well as nurse is very engaging and really do care. Mom’s only complaint is that she doesn’t like the food. She is a picky eater so I am sure it is...
Provides: Assisted Living
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and participating in...
... Read more
Reviews
for Charter Senior Living
8.3
Review Score
1,907 reviews
Review Score
1,907 reviews8.3
Out of 10
5 star
56%
4 star
26%
3 star
9%
2 star
4%
1 star
7%
A Place for Mom has scored Charter Senior Living with 8.3 out of 10 using our proprietary review score based on 534 reviews in the last 2 years. Over all time, Charter Senior Living has 1,907 reviews with an average "overall experience" of 4.2 out of 5.
541-560 of 1907 reviews
Sort by
5.0
Anonymous - Resident/client
Independent Living
December 29, 2021
Absolutely a wonderful place to live. Wonderful, caring staff and friendly residents! There is no where else I would want to be!!
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Tracy W - Toured community
Independent Living
December 28, 2021
Great facility, great location not quite ready for assisted and independent living for my mom but when I am this place will be my first choice.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Joy S - Toured community
Independent Living
December 28, 2021
Very thorough visited every area, plenty of time to ask questions guide showed compassion and interest in client.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
anonymous - Toured community
Independent Living
December 23, 2021
A1 customer service from the first phone call(inquiring about independent living) to the end of the tour. My plan was to visit other communities before making a final decision, but I need to look no further.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Jane P - Resident/client
Assisted Living
December 23, 2021
People are nice, no better place to be if you can not be at home.
Charter Senior Living of Gallatin in Gallatin, TN
4.8
(13 reviews)
5.0
JoAnn W - Family/Friend
Assisted Living
December 23, 2021
My mom lives at Charter Gallatin she loves the staff There especially. She likes her new friends. The activities are awesome and the food is really great. And we all love Sammy the dog!!
Charter Senior Living of Gallatin in Gallatin, TN
4.8
(13 reviews)
5.0
Becky C - Resident/client
Assisted Living
December 23, 2021
Great care and food
Charter Senior Living of Gallatin in Gallatin, TN
4.8
(13 reviews)
5.0
anonymous - Resident/client
Independent Living
December 22, 2021
A very friendly community of residents. Resident or visitor - walk into the lobby, activity area, etc, and staff or residents greet you. Makes for a homey feeling which is very nice.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
MiMi K - Family/Friend
Independent Living
December 22, 2021
My mom has been a Bartlett residents for more than 3 years and she loves this community. Bartlett's most important attribute is staff members who truly care about residents. Everyone works hard to keep residents happy and safe. Staff members respond to residents needs quickly and effectively. Facilities have been renovated and programs are constantly being upgraded. I especially commend the staff for their efforts during the pandemic. I highly recommend Bartlett Reserve.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Susan S - Resident/client
Independent Living
December 22, 2021
I moved in here on [date removed]. This is the best move I have made and I am very happy here. The management are wonderful, kind, and helpful. The food and waiters and waitresses are great. I enjoy all Bartlett has to offer - thank you.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Billy H - Family/Friend
Independent Living
December 22, 2021
Great staff, helpful and caring. Friendly residents.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
anonymous - Resident/client
Independent Living
December 22, 2021
Good people. Lots to do, places to walk and places to walk to. PT on site, as well as hair and nail services. Pool in summer. Really good place to be.
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Robert W - Resident/client
Independent Living
December 17, 2021
Wonderful
Wonderful, positive environment!
Cleanliness
5
Friendliness
5
Meals & Dining
5
Care Services
5
Activities
5
Staff
5
Value for Cost
5
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Mary S - Resident/client
Independent Living
December 15, 2021
Feels Like Home
[name removed](Lead Concierge) is a HUGE reason why Bartlett feels like home.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Care Services
5
Activities
5
Staff
5
Value for Cost
5
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Anita H - Family/Friend
Assisted Living
December 15, 2021
Verified Review
Highly recommend
It is a smaller facility so the staff really get to know their residents. They are very responsive when you call and when you have an questions or concerns they address it. The staff is somewhat available at all times, there is always someone to talk to. They are all so friendly and we have nothing bad to say. We have had a great experience and I would highly recommend to others looking.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Care Services
5
Activities
5
Staff
5
Value for Cost
5
Dominion Village Williamsburg in Williamsburg, VA
4.0
(20 reviews)
5.0
Selma S - Resident/client
Independent Living
December 14, 2021
Love it here
All staff are wonderful. I enjoy the activities. Easy to eat together. Residents feel like family. Transportation is helpful and excellent. I enjoy the whole life here.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Care Services
5
Activities
5
Staff
5
Value for Cost
5
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Caryn U - Industry reviewer
Independent Living
December 9, 2021
Best Independent Living for the price
Bartlett Reserve (BR) is a hidden gem in Durham. Great community, great residents, and great staff.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Care Services
5
Activities
4
Staff
5
Value for Cost
5
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Allison - Industry reviewer
Independent Living
December 9, 2021
A Great Option for Senior Living
I work in the senior industry and am very familiar with the communities in the area. Bartlett Reserve is one of the best. It's a smaller community and there is definitely a sense of family there. The Executive Director has been there a long time and truly cares about the residents and the community and is actively involved in the day-to-day operations. The rest of the staff is also caring and engaged. The food is great and the 7am to 7pm dining option is a big plus. One of the things I really like about this property is the fact that there is someone there 24/7 in case of emergencies which is not the case in many independent living communities. Overall, a great place for active seniors and one I continue to recommend to families looking for a community for their loved one.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Care Services
4
Activities
4
Staff
5
Value for Cost
5
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
5.0
Leonard - Family/Friend
Assisted Living
November 18, 2021
Verified Review
A great place to put your mother.
I would say come check them out. It's a nice place, and I would recommend them to anybody. The people I've talked to seem to be taking good care of Mom. Everyone seems to be very friendly. They told me they finally got Mom to go and play Bingo, which is great. The cost is well worth it, especially compared to where she was at before. The Cottages costs considerably less and is a much nicer place.
Cleanliness
5
Friendliness
5
Meals & Dining
No data collected
Care Services
5
Activities
4
Staff
5
Value for Cost
5
The Cottages of Perry Hall in Parkville, MD
3.9
(46 reviews)
5.0
Susan J - Resident/client
Independent Living
November 15, 2021
My Review
I love living here!
Bartlett Reserve in Durham, NC
4.8
(104 reviews)
Frequently asked questions
How many senior living facilities does Charter Senior Living Senior Living operate?
There are 64 total Charter Senior Living Facilities.
What are the top rated Charter Senior Living Senior Living communities?
More questions?
Ask an A Place for Mom local advisor at no cost.
Brand Detail Page