Charter Senior Living

I toured the facility for a friend, I found it to be very nice. The property itself to be clean and beautiful. The staff were very friendly and helpful. The food smelled wonderful. Very nice and spacious rooms.

As you walk in the Community, you feel as though you are Home. The atmosphere is warm and inviting. You are greeted as you walk in with a warm smile and "Welcome". Staff in the Community make the Resident's a part of their family. Dining is an amazing experience, with the beautiful decorations and the cozy fireplace in the middle of the Dinning room makes for even a better invitation for you to come in, set down and be waited on. You have so many choices, other than the main entrée.

The only problem we think this community has ran into is just with staffing and loosing some workers but we understand that is everyone, overall this community is really nice and we have heard no complaints from our loved one. We are happy we got our loved one a first floor apartment. They have a ton of different activities to keep the residents busy. One week they had like a big "take a cruise" where they would do different things each day and at the end of the week had a big cruise dinner where families could come. They have bingo a few times a week. They have different social hours especially when it is someone's birthday. They also have outings to different grocery stores and museums. We would recommend Charter Senior Living to other families.

What has really impressed us is that the staff know our loved one by name, they know our family by name and ultimately our loved one just feels at home here. We really like the smallness of the community all of the residents have been great and the staff member's have been wonderful. We do not have experience with the meals or dining service so we cannot rate it but we assume it is good. Based on our experience with the Dominion Village Williamsburg we would recommend this community to other families.

The entire staff treats the residents, especially the ones in the memory care unit, like it was their own mom and dad. They really take good care of them. The facility is great. I don't have anything I would say they need to improve on.

I toured this facility as an option for my loved one. It was very clean and the food looked great. It was more expensive than some of the others, but seemed like a great facility.

It's been a pretty good experience, and there is no complaints. They seem to be, taking really good care of loved one, and I am very impressed. My loved one loves the food., and is always busy with activie. it's good value, for the money, compared to other places. My loved one is very happy. Overall, they take good care of my loved one, and always call if it's any issues,

Our Dad has received wonderful care at the Cottages at Dartmouth Village. Having suffered a stroke, we wanted to bring him closer to home. He is in a closed unit with other residents that have memory needs. We were very concerned as Dad wanders. We are very happy that Dad is safe and happy at the Cottages. I love the way it is set up so that Dad can meet and talk with a small group of residents within his unit. Eating together at a certain time creates a family-like environment. The staff is wonderful! They are caring and attentive. They know each resident and do their best to make sure all are having a positive day. There are activities to help with his memory. He has fun and continues to work in a positive direction. The staff works to get everyone involved. The Cottages has a beautiful facility. Even the birds are happy in the trees. Gardens are meticulously taken care of too. A great amount of care reflects in all at the Cottages!

Great Place friendly staff

The place looks amazing. I enjoyed talking with [name removed] The community looks like it will be a great place with a variety of activites. They have a lot of opportunities for involvement.

[names removed] are wonderful and drew me in. I look forward to telling everyone else about it and maybe moving in later. It's a beautiful built community with enjoyable activities and ammenities. This place makes me feel very safe and well cared for. 10 stars!!!

Residences at Wellpoint is spectacular! Not only are the building, facilities, pool, and rooms amazing, but the staff and team are very helpful and kind! I highly recommend visiting and touring!

Absolutely beautiful! The staff is phenomenal! They are SO helpful, knowledgeable, and sweet. I am SO looking forward to my family moving in here!

Very excellent help in many areas. Always available to discuss any issue. We are very excited and happy to live in this community.

My tour was very informative and proffesional. All questions were answered and I am looking forward to my loved one being taken well care of.

Community is welcoming and nice size for me. People care about you here and make sure my needs are met. My apartment is spacious-nice things for us to do and activities outsie of community- great food- so happy we chose Cedarhurst in Mequon.

I would recommend you check the community out for your loved one to see if it is a good fit. The admissions staff was very good to work with, and answered all of our questions we had.

The food is good. The staff is very friendly, and they check on everyone daily and invites them to activities. The facility is very nice and clean. Overall, I am very comfortable with myloved one being there.

I actually, just on Saturday, ran into a person who was looing for a place and I highly recommended Charter Senior Living for them to check out. They take very good care of my parents. They're well fed; I'm just very pleased and they are pleased with being there as well.

I struggled with the hardest decision of my life when my wife of 50 years reached end stage dementia and I started exploring possible memory care communities. My sons and I visited many in our area and narrowed it down to 2 facilities. But in the end it was the "feeling" we all got after our visits to Charter Senior Living in Sylvania. The marketing staff helped us to feel confident and comfortable with this tough decision. Everyone we met exemplified the "team/family attitude" and were very personable and professional in their greetings and discussions. My wife had challenges when she first entered the community but with the consist caring of all the staff members, she became comfortable and is enjoying her new home. The staff at Charter truly cares about the residents and their families.