Charter Senior Living

Everyone here is great, super staff members and servers, waiters are great.

As a resident, our staff listens and responds immediately and always with compassion and a warm heart pleasing smile. If a problem arises, response is immediate and satisfactory!

looks beautiful and what a place to live maybe one day!

Such a beautiful facility. I'm not at the age yet to be here but I certainly would have no problem living here. So many wonderful things provided for residents.

I have been searching for AL care for my dad. This place was cozy and the staff was welcoming and friendly. I met the sales director [name removed] and she could not have been more helpful and patient with me. She walked me through the entire process and explained everything so well. I can truly tell that her heart is at the Cottages with those residents. I did not see any meals or activities but I do know that they do some fun stuff while there.

A gentle friendly quiet environment. The staff especially [name removed], [name removed] and [name rmeoved]…I appreciate you all so much, and thank you for not only of your professionalism but personally giving of yourselves. Thank you so very much! An exceptional place for your loved one! Sincerely Ashley M

My family was very appreciative to the staff and care you gave to my mom for her short stay and care for her final days. We highly recommend The Cottages. We also had hospice care and they coordinated everything with them and any equipment or needs my mom needed. We did not have to worry about anything except my mom. They were exceptionally nice and caring to my dad who came daily. Admission people were extremely helpful and kind and assisted me in at a very overwhelming time. She actually sent me a picture of my mom when she arrived at the facility.

My mom has very serious dementia, and she had been another facility for quite some time. So the transition has been really hard for her. But the staff at The Linden are being so kind. I find everyone there to be so invested and warm, and they're really working to help her become part of the community to the best of her abilities.

Our family had an in person tour and we thought this community was absolutely wonderful and very lovely, what it came down to was just price and location for our family

I chose my top 3 facilities based off of what I saw and then the decision was ultimately up to my dad. He chose Charter Senior Living of Jackson because it felt most like home. The staff is what really makes this facility. They are very serious about hiring good, caring and concerned people who truly care about the residents. I would recommend Charter Senior Living of Jackson to others.

Our loved one was only there for a short time, but we had a wonderful experience. When we first took the tour we had stopped to speak with a few residents and asked them if they liked living there and they said they loved being at Charter Senior Living. Everyone there seemed so happy, and active. The residents always had a smile on their face and you could hear them bantering back and forth with the staff members. It has such a positive and happy atmosphere to it. The staff members are just wonderful. Every evening and even sometimes during the day the residents would just go hang out with one another the hallways and talk back and forth and really just enjoys each others company. The meals and dining service is very very good. They also have a ton of different activities, even though our loved o inne did not have the chance to participate in them they were great. Every time we visited residents were either off loading on the bus or getting on it to go on some day trip. We do think the value for the money was very good, compared to other facilities in the area they are very reasonable.

It has been a good experience so far. My mom seems to like it very much, which is a pleasant surprise (we initially figured she wasn't going to). She feels a part of the family there. She's a pretty shy person and is already participating in activities, which is a BIG thing. And she likes the food.

My loved one lives here and it's wonderful! So much better and more affordable than his last facility. The people here are wonderful. The nurses are so kind and helpful. They have a lot of activities and the residents are interactive. The staff encourages them to be. The memory care unit is a smaller unit and only 20 residents, which is great. I would recommend them to friends and family.

Could not ask for a better place to put your mother Everyone there is caring an compassionate. The best place we could have chosen for mom All 5 star look no further. Very clean and the food is great

We knew it was the right fit the moment we walked in. There is no odor all all when you walk in the facility. They did get a new director and he is very nice. I know all of the staff and they are great, I have had no complaints what so ever. The quality of care is excellent. My mom can be a handful and they never skip a beat. She is treated with so much respect and kindness. The food is great. they have a wonderful chef and the residents have a few choices for each meal. They feed them breakfast, a large lunch, and then a lighter dinner. We have eaten there a couple of times and it is great. It is worth every penny especially for the care she receives. I would highly recommend this facility a hundred times around.

They were willing to work with us on the cost based on income. My dad was adamant about not going but after the meeting with [name removed] he was agreeable. [name removed] engaged him in enjoyable conversation and he developed a comfort level. While my dad was not able to participate in activities, they offer so many for the residents. They offer housekeeping and laundry services, hair salon and transportation to doctor appointments. I highly recommend Charter. My dad was only there 5 months before he passed but I am thankful he was there.