Charter Senior Living

We chose the facility because they were willing to work with me on the rent every month until his VA benefits kicked in and even adjusted their rate. It also provided everything that he needed.They were very communicative with his care and what he needed, so I do believe he was getting great care here. I was able to text them whenever with questions and I was always able to get a hold of somebody, even the director. Even after his passing they still reach out to check in on me. I am really happy that we chose Charter Senior Living and I would highly recommend them.

My parents recently moved to The Cottages and we are beyond grateful for everyone from the Marketing Director [name removed], the Health and Wellness Nurse [name removed], [name removed] from Maintenance, med techs, in addition to every caregiver. They have embraced my parents and have gone above and beyond to ease them in this transition to assisted living, reassuring my family every step of the way! We are thankful for The Cottages!

[name removed] is an angel. She made it so easy to place my dad there. Her kindness and caring sold me on the Cottage. So far my dad is happy there being there only a week. I am very comfortable with my dad being there since I can’t visit due to covid. [name removed] set up his room and an aide ,[name removed], has formed a special bond with my dad. It is heartwarming to know this. The staff is always available to help. So so far so good. No complaints just praise for making my dad part of their family.

[name removed] gave an excellent review. Pricing is very competitive. The grounds look great.

Staff at the landings are phenomenal. Always making sure you needs are met and you are taken care of. Very courteous to guests and visitors. They oversee the health and wellness of all the residents, especially during this pandemic. With physician and staff coming into the building allows for care on many levels. Highly recommended this place

It is a wonderful community. I think your loved one would be well taken care of here. The staff were okay about calling back with answers to my questions or concerns.

When our loved one is able to go into the dining room she is very happy with the meals, and the activities are great. The community sends emails updating the families regarding covid and they post calendars on the back of the residents doors showing the activities.

The staff members in the kitchen are not that friendly, and sometimes they can be dismissive. The food is a C at best. The rooms they provide the residents are lovely, they would be a five out of five.

Great tour. Nice facility. Not sure about space/size needed for two people.

Compared to our loved ones previous community, Morningside was very clean and the staff members were very attentive. We thought they did very well and our loved one loved them. We think it was a reasonable value compared to the other places. Overall we thought they did an excellent job when it came to the care our loved one received.

Amazing community. Great staff, fair prices.

Very nice 2 bedroom apartment with lots of space. Very big dining room and common areas. I really liked the diversity I saw in the residents.

Very lovely community with a warm staff.

Everyone who works here is nice. If it wasn't for them I would not last long here at all.

We are so happy and pleased that our mom is at The Cottages of Fox Lake. They are taking such good care of her. She is in memory care and needs a great deal of kind, loving, patient help and she gets it all from everyone at the cottages. We rest easy in a way we never thought possible.

We chose The Cottages of Fox Lake because the living community was smaller and it felt more homey which appealed to my mother in law more than others that we saw. The room sizes here are very good. She likes the food here a lot, I have eaten at the facility once and it was good, there is a chef on site that prepares the meals. The best part about the community so far has been the family like vibe to it. The people here are also very friendly. I would recommend.

I have lived in a lot of assisted living facilities. This one makes me happy. All of the staff make sure I have what I need.

I have lived here for a little over a year now. I have no complaints. Everyone on the staff are always good to me.

The best place and food ever.

From the moment I visited I knew I found home. Friendship with people my age but also the staff. Bingo, crafts, outings, or sitting on the porch. There is always something happening.