Charter Senior Living

So impressed with the Staff starting with [name removed] and all the other employees. They are hands on caring and knowledgeable. So grateful we found Linden for my daughter. Based no the experience we have had so far, we would absolutely recommend The Linden at Danvers to other families.

They are extremely well prepared to deal with dementia patients. Much better than facilities that have general assisted living with a memory ward.The staff is incredibly compassionate and knowledgeable. They have also facilitated the formation of support groups for the loved ones of the residents that have been extremely important to our family.

Cedarhurst of Jackson has been a great community so far for my mother-in-law. Every staff member that we have encountered has been very helpful and friendly. They go out of their way to include my mother-in-law in activities and she enjoys the food. They do not get frustrated when she uses her call button in the middle of the night, several times, to get up to go to the bathroom. We made a great decision by choosing Cedarhurst. I would recommend this facility to others.

The thing that sticks out most about Charter Senior Living of Hazel Crest is the staff. They are friendly, helpful, supportive and caring towards the residents. They have also been wonderful with communications to the family. I would recommend Charter to others looking for memory care for their loved ones.

My mom has been so happy at Charter. I was very stressed to move my mom into assisted living but Charter made it very easy and stress-free. It has such a cozy and homey feeling. The staff is so sweet and caring.

The main reason we chose Charter of Vinings over other facilities that we looked into was because of the certified nursing professional that they have on their staff. The room sizes in memory care here are great! I would highly recommend Charter of Vinings to others. The staff cares so much about your loved ones.

The staff and the folks living at Charter Senior Living Bowling Green are very friendly and helpful. My Sister in law loves the games and things they do as a group. The rooms are cute and you can decorate the way you like. I would recommend this facility to anyone looking.

My mother in laws biggest complaint is around the food. Often bland. Everything else is good. They have many different people so not sure [name removed] they could make it better. We would recommend the community to other families based on the experience we have had so far, as I think it is an affordable option for that area. If I remember the other facilities were [fee removed] to [fee removed] a month. For overall cost etc. This is a good community.

As your loved one gets older and is struggling with quality of life, Cedarhurst of Rockford works with St. Croix Hospice to ensure that they can stay in their environment. The staff at Cedarhurst are very professional and friendly. The meals are good and they adjust to dietary needs. The staff members are always open to speaking with the residents' family. I would highly recommend this facility to family and friends. I toured other facilities, but Cedarhurst stood out for the value.

I am so pleased with Southern Pines. The staff there has always been open to me when inquiring how my mom is doing. I was even notified immediately when she fell. I appreciate that they want the family to be involved in the care of their residents .I would recommend it as a safe and caring place.After comparing three places, I felt this was the best fit for my mom.

We've had a great experience at Charter Senior Living of Jackson. The people/employees there are very friendly, and they care about their residents. Very good food and very clean facility too.

Having been here for the past 7 months, I have found this to be BY FAR the best place in town. The people are very "family" oriented, the food is great, and we have noticed a genuine caring in the very hands on service. Communication is very important to me and that is something we have seen a lot of. When your family is being taken care of, I feel it is important that you're able to get a response quickly or updates frequently. I've seen a great lacking in other places around the area and country...not here. This team is extremely available and sincere. I recommend Southern Pines for all the services they provide and know people in all three levels of living there. Happy and Family are the words I would use to describe them.

Great to work with, staff was wonderful with mom. Perfect place at the perfect time for mom.

5 stars for all categories. The things that stick out most would be that the staff is friendly and responsive to all of my loved ones needs. The facility itself is also very clean and well-maintained. I would definitely recommend Charter Senior Living of Hazel Crest!

A Place For Mom was helpful in identifying nearby facilities, which helped us start the process. It gave us direction and confidence in starting the unfamiliar daunting task of finding a place Mom could live safely and happily. We have been so pleased with Cedarhurst from the beginning. The tone and manner of their representatives during phone calls was especially appealing because it was relaxed, polite, respectful, knowledgeable, and thus reassuring. Kindness and a slow, gentle voice can really make a difference and instill confidence and trust. Well done! The country-like setting, the welcoming, clean, and well-appointed décor all gave a nice first impression. Very friendly staff all the way around. Good- humored, attentive cleaning staff. Cleanliness is topnotch, in the dining room, the hallways and other common areas, and with the bed linen laundry services. Kitchen and meal serving staff are very friendly, always respectful to residents and their visitors. Smiles, eye contact, and quick service from each one of them. Activities opportunities abound, and the enthusiasm of the Life Enrichment director is inspiring. Food choices are good. Having the kitchen items available throughout the day is a plus. The only areas that might need improvement would be 1) the grounds cleanliness near the front entrance (which might have to do with some structural issues with the balcony above the entrance and or front landscaping in the winter?), and 2) the recent multiple changes in administrative staff (could be due to industry-wide staffing problems, but it is heart-breaking that favorite good people are no longer there). Otherwise, we are so happy with our choice of Cedarhurst as a safe, clean place for our mom with a kind and friendly care staff. Makes Mom and us, her family, feel like she has the best place to live and enjoy this chapter of her life. Cedarhurst has been the supportive environment we hoped it would be. We are all happy with Cedarhurst!

The residents are always happy and love to share that food is good and activities are great.

Beautiful community, great staff, awesome sales manager!

Bartlett Reserve is a great place for yourself if you are aging and also for your parents or loved one. [name removed] gave us a tour and we loved the fact that they had a pool not many places have a pool-great for water aerobics.

Bartlett Reserve has so many activities for the residents - something for everyone. Impressed with the variety of programming. The open seating concept in dining at Bartlett promotes very friendly atmosphere.

Beautiful building! Pool, workout room, theater and some of the rooms even have walk in closets, staff were great! The sales and the E.D. were very patient. Top of my list!