Charter Senior Living

The staff at Bartlett Reserve is friendly, knowledgeable and very helpful. It is very clean. The people living there seem happy and always stop to chat. They are welcoming to visitors and it feels very “homey”.

We would recommend The Cottages of Fox Lake to others. The food could be better with more salad options, fish and better prepared fresh. They do well communicating with us and the intake went very smoothly.

Very friendly very personalized treatment, good communication. They are keeping his entrance fee and holding it good for a year in case he needs to go back. He just basically was not ready for that level of care. The reason we gave the activities a 3 out of 5, is because our loved one has not given any real effort.

The facility is clean, the food is excellent.. If you don't have anyone around, you are kinda stuck. The cost was a HUGE factor. Springwood was the most reasonable in the area and overall it is a safe and pleasant place.

The staff at Bartlett are the friendliest I've seen. They do their best to take care of any request they can. The building is clean, bright, and close to stores that you can safely walk to. The building is located in a quiet area surrounded by trees that make for great bird watching or just sitting outside enjoying the sun.

My loved one is currently a resident at Charter Senior Living of Jackson. Overall, things at this facility have been very good to great. Communication with the family has been good, but there is always room for improvement with communication. I have and will continue to recommend this facility to others.

We are so relieved that [name removed] is happy and healthy so near to us. We are especially grateful that there is medical staff available around the clock, that the APRN visits her in her room as requested, that all her prescriptions are delivered to her room and all of this gives us great peace of mind. We are also grateful that the entire food service pers onnel are making [name removed] so happy. She feels she is in a restaurant because she gets to CHOOSE at EVERY meal what she would like. ( She loves the soups and vegetables and we know she has had a much healthier diet these past three years).

I’ve been in numerous communities in the Triangle area. Bartlett Reserve is one of the friendliest and cleanest you will find. They have outstanding resident customer service and truly put the needs of their residents first. Great food, engaging activities, and on-site Therapy make this an amazing Independent Living community for aging in place.

From our first tour, the Linden remained our number one choice even after touring 5 other places for both my parents. The staff at the Linden is caring and warm. The aides who work with my mother are patient and friendly, not to mention very hard working. All of the staff got to know my parents quickly and treated them like family, from reception, to dining, to activities, and maintenance. The women in Sales were not only helpful with all of our needs, but they have also developed a relationship with my parents, checking on their needs, and even sending us pictures from events. We loved the Linden so much, we moved my father in law into Opal, their memory care unit. The staff in this unit are so wonderful at handling different situations and helping them feel calm and comfortable. The best part is both my parents tell everyone how safe they feel living there. Make Linden a stop on your list!

What we like the most about the Trail Creek Place is the friendliness of the staff members who work there. We would recommend this community to other families as well.

We absolutely love the Charter Community it has chaged my dad's life! Everyone is so nice, caring and helpful you never see anyone unhappy, sad or angry! My daddy feels so at peace for the first time in his life! I thank God for finding Charter Senior Living, if you only knew how depressed my dad was before he moved you would know how it's changed his life! We would definitely recommend it to anyone!!Oh and [name removed] makes the place he loves his community and takes exceptional care of each and everyone of them.

My mom is happy we chose Bartlett Reserve 8 years ago. Her apartment is lovely - well designed with modern finishes and appliances. Common areas were recently renovated and the entire facility is safe and well-maintained. A big factor in her choice to move here was that meals are served all day, and there are many choices available at each meal in addition to daily specials. The staff is friendly and so helpful, a variety of activities are offered, and my mom has said that she feels she is part of a big family. Another plus for living at Bartlett Reserve is that there are stores within close walking distance: Food Lion, Fedex, Dollar Tree, Starbucks, and more. Regularly scheduled transportation is provided for shopping, health care, and recreation. Fee-based (or Medicare/insurance) healthcare options are available as well - Primary care, PT, OT, Speech, emergency call devices, and caregivers, enabling residents to stay at Bartlett if extra assistance is required.

Our loved one was only there for 2 weeks but every category at Charter Senior Living of Williamsburg community receives a 5.

Southern Pines is a well known community in Thomasville, Georgia. The property is big and beautiful and the apartments are very spacious and they have several different for plans to pick from. I would recommend if you are looking for independent. Assisted or Memory Care you check them out.

My wife and I toured all of the senior living communities in Bay City. Charter Senior Living stood out in so many ways. Immediately we noticed the extremely friendly atmosphere and staff. It was so clean. Our tour was by far the most thorough and educational. The residents were engaging. The activities were fun to watch. We enjoyed treats baked by the chef. We knew after our visit we had found something special in Charter. We chose Charter Senior Living of Bay City for all the above reasons and more. The leadership is forthright and real. Concerns have been addressed immediately. They really have a great team of people who truly care! Don't listen to the naysayers. You really need to see this place for yourself!!

Charter Senior Living of Bay City is fantastic. They gave a great team with the best leadership, the most delicious food, and oh my gosh they have fun. No sitting around bored here. My grandmother loves this place! They’ve given her independence and purpose!

I toured with my wife looking for my mother for assisted living. She currently lives with us, and it's become a little overwhelming. However, when we walked into Southern Pines we were greeted by the lady at the front desk. Someone was able to show us around and look. They answered all the questions and more. I am bringing my mom next week to pick out her apartment since they only have a few left. I think we finally found a place she can call hers and home.

I had no schedule appointment and walked in looking for information for my mother for memory care. The environment was so peaceful and welcoming. The residents were engaging and talking. It's a true southern charm. I highly recommend this community to anyone looking for a safe and homestyle environment.

When it comes to the value for cost it is expensive but overall good. I do with the cost was lower but I do understand. What we like the most about the community is the staff. They are very friendly and we would definitely recommend this community to other families.

I would definitely recommend them to friends and family for quality and value, compared to another facility I looked into.