Brookdale

People very friendly. They have made us feel welcome. Yes, we would recommend this community to others.

Mom loves it and my brother and I have peace of mind. The staff knows everyone. That is extremely comforting. The dining room with wait staff makes it a social event for my mom and she was very isolated in her old apartment. Too many seniors don't eat right etc. This is a godsend on a whole different level.

Staff and Meals I really cannot rate except for one guy. I think his name was [name removed]. He was excellent. My dad has not really taken part of any activities. We like that my dad is safe, well fed, and well looked after.

The staff has been very loving and helpful and made my aunt feel so welcome. The room is a nice size with big bathroom. The bathroom is equipped with grab bars which are great for the ease of the client to use. The facility is welcoming and clean.

The rep I worked with made my experience positive. It's a nice community. I would recommend to others.

Fantastic facility and Staff. [name removed] has been extreamly helpful and [name removed] has always been responsive to all requests. Would highly recommend the facility and the team of professional staff and caregivers..

After looking at several places, Brookdale was the place my parents chose because of the smaller community and how easy it is to navigate. I knew transitioning both my parents from living on a farm in southern Illinois to senior living at Brookdale was going to be challenging but to my surprise they have adapted very well! The staff is VERY helpful and is able to answer any questions that might pop up at any time. My parents are living the worry free life they deserve thanks to Brookdale. They are eating regularly and haven't had any complaints. My dad is picky but he manages to find something on the menu he likes. They have been there for little over a month now and I haven't seen anything repeated on the menu yet. The facility is clean and very well laid out. The residents are SUPER friendly and are very willing to help my parents navigate their way. My parents originally wanted a two bedroom but are very satisfied with a one bedroom. The space in the apartment is more than enough. My mom especially loves the screened in patio that every apartment has. She spends a lot of time on her patio with her dog. I think they definitely picked the right place for them!

Halls and Lobby are carpeted, which helps with being more quiet than others we visited with all tile floors. Wide Hallways in resident areas with handrails. Very clean facility. All the staff were pleasant, many have been there for years. Very good size studio apartments with a mini-kitchen area with sink and frig. The studio we picked-out has 2 large storage closets and the window view overlooks Sycamore trees. Good size screened porch. Residents all seemed happy, easy to chat with. There are plenty of near-by shopping areas within walking distance, lots of store varieties. They have less than 80 residents, which we liked because it is smaller than many we visited. It is 3 floors tall, with a natural setting, many trees, off a quiet road. We feel our sister will be well taken care of here. And she should be very comfortable living in this facility.

The staff at Brookdale Gaines Ranch is extremely kind and knowledgeable. They made my mother and I feel like we belonged there. I do not believe that there is any need for improvement with Gaines Ranch.

The staff has been helpful, polite, friendly, patient, willing to answer questions. They have a rehab room and certified teacher. They have live music of our age, frequently. There are staff workers 24/7. My husband has a big room that gets cleaned. I have been very pleased.

I got with[Name removed] and we did a full review of my mother’s care plan. After consultation we were able to save my mom over [Amount removed]month! We talked about her progress and always being able to add services back in as needed. Thanks [Name Removed]!

I recently visited Brookdale Meridian and was very impressed with the community. From the moment I walked in, the atmosphere felt warm, welcoming, and inviting. The building was exceptionally clean, well-maintained, and had a comfortable feeling throughout. The staff were friendly, professional, and appropriately dressed. Everyone I encountered was welcoming and seemed genuinely happy to be there. It was clear that they care about both the residents and the overall environment of the community. What stood out most to me was the residents. The people living there appeared healthy, active, and happy. I saw residents interacting with staff and one another in a positive way, and there was a strong sense of community throughout the building. Overall, Brookdale Meridian left a wonderful impression on me. The combination of a clean environment, caring staff, and engaged residents creates a place that truly feels like home. I would highly recommend anyone looking for senior living to take t

I love the family holiday events. I like that my dad was able to move from the regular residence to memory care seamlessly. All members of the staff are friendly and helpful. They took the time to get to know my dad by asking me about him both as a regular resident and again when he moved to memory care. It's a nice, small community.

Very welcoming and homey feel. Spacious and well kept. Good lighting. Good size rooms and many opportunities for residents to interact with each other. At the top of our list.

I have seen the schedule of events which are great. Mom really likes the food. Everything looks very clean and well decorated. Mom is struggling because her hearing is so bad, even with her hearing aids, and the high ceilings and open spaces are just beautiful but the voices just dissipate so she is not being able to participate in conversations. That's what is really getting her down. But everyone is so kind and tries so hard to include her. I don't of anything else that could be done that isn't already being done.

As I walked in the door I was greeted by the young lady in the front office. My appointment was at 10:30am and the ED was very prompt and we started on time without a wait. As I tour the community a lot of the staff and residents were very friendly and welcoming. As I toured several communities for my Father this one is on the top of my list.

My brother just moved into Brookdale yesterday [date removed]. I am his sister I fell in love with Brookdale when I first saw it. My brother was also impressed with Brookdale. He told me he had the pot roast mashed potatoes plus a sundae . He said it was very good. The place is very clean the staff is very friendly and very helpful.

The staff was great. The room size is great, and no complaints on food. I would recommend them to others who are searching for a place for their loved one.

My family and I recently toured this assisted living facility with [name removed], and we were extremely impressed from the moment we walked in. [name removed] was knowledgeable, patient, and took the time to answer all of our questions while showing us around. He made us feel welcome and genuinely cared about helping us find the right place. The facility itself is clean, comfortable, and has a warm, friendly atmosphere. After our tour, we felt confident that this was the right choice for us, and we made the decision to move in.

My sister moved to Brookdale Oak Hollow in [date removed]. A seamless move with everything completed and done just like discussed prior to the move. Care givers have been polite, kind, friendly and helpful. Could not have asked for more. Family visits several times a week and my sister has no complaints and likes the staff. Very well pleased with Oak Hollow.