Brookdale

There is wonderful understanding, empathy, and knowledge during such an overwhelming time. The support for whatever is needed provided to me was greatly appreciated. There is so much to know in such a short time and having to make critical decisions.

We toured for our parents- this community is an absolute treasure. The staff and management were all so friendly and inviting- eager to answer any and all questions. This place is adorable and seems so family oriented!

Toured the community and its a great place to leave leave your loved ones. The environment feels like home.

I was very impressed with the cleanliness of the place we had a lunch the lunch was fantastic the food was great the two people that we discussed my friend's problem with couldn't have been nicer it was just a wonderful experience I highly recommend Brookdale Urbana

[Name Removed] did a great job of explaining the services they have to offer. What made them stand out is the Ambassador program.

My mom has been living at Brookdale for about a month now and I have nothing but good things to say about them. It was a difficult decision for me to put my mom into assisted living but since it’s just us, I badly needed some help. She has Alzheimer’s and everyone there has been so patient with her as she gets adjusted to her new living conditions. Everyone who works there is an angel sent from heaven. They are so nice, accommodating, and really make you feel like you and your loved ones are important. From the kitchen staff to nurses to office staff, they have all helped me verify that I made the right decision in picking Brookdale for my mom. They go out of their way to make her feel welcome and have paid attention to her interests. My mom absolutely raves about the food, which is amazing because I was worried she would not want to eat in a dining room after years of being alone, cooking her own food and being incredibly picky. I toured 3 other places before picking Brookdale. I liked one of those 3 places, but the other 2 I did not. Pay attention to how the staff interact with the people who are living there and if the residents seem happy because that will really tell you all you need to know. I would recommend Brookdale to anyone and everyone I know. I cannot thank them enough.

Very clean environment, nurses professional and attentive, staff friendly, food good, lots of daily activities.

It has kind of a cruise ship vibe. I would recommend and I also mention that I used Place for Mom, and got several very good choices.

The staff is great - everybody knows your name, residents all say hello, much food choices, and there is something always going on.

Very friendly and caring staff. They offer assisted living and memory care which was important for us

We knew this was the perfect place for our aunt within minutes of being here. The residents were happy, the grounds were lovely, the location was perfect, and the activities were exactly what our aunt was looking for—gardening, a library, various clubs and activities. The building was also very clean and welcoming. I think our aunt will be very happy here.

Brookdale Augusta was wonderful. Kristen was an excellent source of information and was great at sharing information about Brookdale. I was so impressed by so many smiles of residents that lived there: Brookdale staff was so friendly and to hear that many have been there for years caring for residents was comforting as well. Our parents weren’t able to move to the area as we thought but certainly Brookdale Augusta was the choice we’d made as it truly had a home feel to it that would have been a great fit.

Staff were very helpful and things seemed very organized. I liked how the facility was sectioned into the different levels of care but all under one roof. Residents were out and about mingling with each other. There appeared to be a strong sense of community.

The staff at Brookdale is wonderful. I had a unique situation with my mother. Brookdale was accommodating in every respect to our situation. I cannot speak highly enough of them and their facilities.

Moving your loved one into an assisted living is not an easy decision but Brookdale-the heights made it one. The executive team was personable, kind and thoughtful and the resident staff has made my grandma so comfortbale and have provided thoughhtful care and wonderful food. For my gram's first time at assisted living, at age 90, we couldn't have made a better choice.

As a new resident in [Date removed] I was a little nervous to move into assisted living but all of the staff at Brookdale -The Heights have welcomed me with open arms and made me so comfortable. The food has been wonderful, everyone is friendly and I feel safe here. And the best part is the outside trees and walking areas.

There was a complete ease in adjusting to Brookdale. The atmosphere and ambience is extraordinary. The tables in the dining room have table cloths and regular cloth napkins, create the feeling of being a guest visiting a restaurant. I could go on and on.

They were so helpful. I told them what I was looking for, they did all the leg work for me and made it super simple. Appointments and tours were scheduled. My grandmother loves the facility, staff is kind and caring. She also said the food is delicious! Staff is super accommodating and we are so appreciative.

I cannot sing enough praises for Brookdale Richland Hills. My husabnd has been here for 1 and a half years and he has done better than I ever expected. The kind and caring staff led by the director, [Name Removed] and nurse, [Name Removed] are so responsive to all of my husbands needs. He has foind a supportive community and made new friends as well. This is a warm wonderful place which is such a help as we have to make the difficult decision to seek care for out loved one. You could not find a better facility.

They are helpful and responsive to concerns. I would highly recommend. They are constantly updating their properties.