Brookdale

All staff made an effort to stop and welcome Mom on her first day and she really appreciated that. The staff that cleans her apartment is extremely kind and does a wonderful job.

I will say that I had two good Caregivers, one was named [name removed] and the other was named [name removed]. They took good care of me, but they both quit. I was always satisfied with my care with those two Caregivers and also Bright star for employing them!

The entire staff are extremely responsive to their clients and their families ! It is very clean , food menu covers wide variety, there are daily activities with special events each month . The apt size, if not split for 2 , is ample for a seating and sleeping areas . Truly, I have nothing to say against this place or the staff . I am a retired PT , have lived throughout the country, practiced with geriatrics . So I know when I see a wonderful facility!

Every one is always helpful and friendly, I don't know about the food it was struggling for a minute, I live in Texas so I don't know, Sundays it's more like a ghost town if you're looking for someone.

All good so far, mom is happy with the food, staff has been responsive to any concerns. Staff has put a little effort into getting mom involved with activities which is great!

They are so loving and caring and they communicate so well with me about everything that's going on with Mom. I would recommend to others.

The director was amazing with my dying mother The staff extremely hard and diligent with mom Everyone went above and beyond in my opinion I would recommend to others

The ability to pick areas you'd like them to live and locate what's available in that area. I have recommended

From the minute we walked in the front door my parents and I felt a true sense of community and connection. Residents were in common areas visiting, staff addressed everyone by name as they walked by. There was a real energy about the place. This was a real contrast from subsequent visits at other progressive care places. It was the same experience on follow up visits to Brookdale so not a fluke the first time.

Lots of activities outside of facility The residents I spoke with were happy and smiling I liked the pool and hot tub area They have one bedroom units you can rent for guests for $[removed] per night

The overall experience was great staff is attentive and accommodating. The environment is welcoming and warm.

It was very clean, the staff was so nice. I also toured Canopy Hills and I think that's a better fit for my Dad. Both places are amazing I would recommend either places.

We were not convinced it was time to make a change. Then we visited Park Place and knew we had found our new home. High rise living fits for us. The views open us to a world beyond. The elevators provide opportunity to meet and greet our neighbors. The decor welcomes homey comfort. There are many positives: friendly, accommodating staff; unusually good and varied food for a dining room serving a lot of people; responsive maintenance department; a wide variety of activities designed to please various interests; outside trip options; menu chats affording the opportunity for resident input; and a swimming pool! We are happily living at Park Place.

[Name Removed] was a very knowledgeable lady and helped me when making a tough decision for my mom. Tyler South gave me a peace of mind when leaving my mom in their care.

Brookdale Tyler South was a pretty community with a very strong clinical team. They have a program called Health plus that follows the residents through their stay making sure they stay in the community to reduce hospitalization

Very nice! Very clean! I love the program in memory care. It seems like keeping the people who live in memory care still be able to participate is important to them. They introduced me to several of the staff who have been there for a long time

Very nice facility the residence appeared happy. Cost is high for elderly people. My Mom is a military vet and I was provided a flyer to contact regarding possible assistance.

She was very informative, answered all my questions and my concerns. The place seemed very nice and the residence there seem happy and content which led me feeling good. Thank you so much for all the information and I feel that my husband will be in a good place.

Friendly, knowledgeable staff. Of several sites visited, Brookdale had the warmest home away from home feel.

The minute we walked in it felt like home. Several members of the community went out of their way to welcome us and sing the praises of the staff and facility. Our point person was truly concerned about our needs, answered every question and followed up with an email summarizing our meetings and conversations. She addressed all concerns immediately, was available at any time and went out of her way to make us welcome. The facility is beautiful and very well maintained.