Bickford Senior Living

They have been very helpful as my dad's health has changed and we have had to bring in hospice, which was not expected. They really helped us go through this tough journey. They do seem to be a bit understaffed and because of that there are times where I feel my dad is not getting the attention he needs as quickly as I would like. But I think that would be an issue just about anywhere. Overall though things with Bickford of St. Charles have been very good and I would recommend them.

I absolutely was impressed with them at the very beginning. There was just one glitch at the beginning. They had just changed their policy about TB testing and because they did not know some things, it caused a delay at the beginning. They were very apologetic, but it did cause a lot of stress. A Place For Mom has been wonderful too.

Was pleased with how friendly the people are at Bickford. The facility is very clean and homey feeling. The staff that met with my family were very patient and willing to talk to us for as long as it took. Very helpful with getting mom moved in and helping with all the details. They always have time to talk if we have questions or a problem and work very hard to take care of things. Mom is settling in nicely and they check on her to make sure everything is ok. It is very hard to go through having to help a family member make these choices due to health issues and they are very compassionate and caring.

I really like how well the staff at the Sunrise gets to know each of the residents there and the way that they care for my loved one. Ultimately, it is the personal aspect of the facility that makes it wonderful.

We toured this community while looking into care options for a loved one. Brighton Gardens of Brentwood seemed like a very nice place overall. It was clean, and the staff seemed friendly and professional. We ended up choosing somewhere closer to family, but this place was definitely somewhere we would consider for our loved one.

We toured here. We really liked it we thought they were very good. It was between this and one other. Ultimately it came down to location. The other place was a little more convenient for us to get to. This was very nice though.

My dad is happy here. He seems to like it. Everyone calls him by his first name. They have good meals. So far everything has been going good. It's very clean. The staff is very friendly and helpful.

We toured this community while looking into memory care options for a loved one. Sunrise on the Scioto looked like a very nice facility, overall! The people here were friendly and professional. The facility was well kept and clean, and they seemed to take great care of the residents.

We saw this community while looking into memory care options for a loved one. I thought Sunrise of Worthington looked like a very nice place, overall! The facility was clean and well kept, and the staff were friendly and professional.

We toured this community while looking into care options for a loved one. The Inn at Fairfield Village seemed like a very nice place overall, it was clean and well kept and the people were friendly. It is not the place we ended up choosing, but it was definitely somewhere we considered!

Overall things have gone well with Bickford of Crown Point. The facility itself is beautiful and well laid out, and they do a great job keeping things well kept and clean. The staff here is very friendly and helpful! My only complaint is that the food has been somewhat hit or miss. It is normally pretty good, but hasn't been entirely consistent.

I was only at Bickford of St. Charles for a visit, but from what I saw I was impressed. It is a very nice clean place with excellent staff. From what I gathered I would say that they could probably stand to have more activities, especially on the weekends.

Really nice & caring people feels very homey. Price is always a concern but most are priced in the same cost range. My husband is one of the younger residents so I think he isn't challenged as much as he could be. He is making freinds and overall I believe it a place worth looking at seriously.

We visited this community while looking into care options for a loved one. Sunrise of Bexley made a great first impression! The people here were friendly and helpful, and I thought they did a great job giving me a good sense of the community during the tour. It was a friendly, welcoming community, and definitely worth a look!

What a gorgeous property! The staff were friendly and helpful. No one was available for our scheduled tour but a med tech took over and did a great job. Residents seemed very happy and the rooms are lovely. Common areas are comfortable and luxurious. Unfortunately the price is quite high compared to other smaller properties.

The Director Shelly is very responsive and really tries to get my mom involved in activities. Any issues that have come up have always been resolved right away.

Amy Orlando was very helpful, compassionate and friendly with Mom and me. She arranged lunch with 2 residents who made her feel welcome and wanted. Mom really loved the more spacious apartment design, as she could more comfortably replicate her home environment. The staff seemed friendly and helpful. She enjoyed the food very much.

Overall we've had a good experience with Bickford of Peoria! The staff are friendly, caring people, and they take good care of the people who live here. The facility itself is a nice place, and always well kept and clean. The only issue we've had is that sometimes it can be a little hard to get a hold of them on the phone.

Overall things have gone well with Brighton Gardens of Brentwood, although there are a few things I think they could do better. The facility itself is nice, the rooms are a good size and everything is well kept and clean. The staff are all friendly and personable. However, I do think they oversold and under-delivered when it came to the move-in process. They did not provide nearly as much help getting my loved one integrated into the community as I was lead to believe. I think they could also stand to improve the food, my loved one often complains that what they serve is mostly heavy and greasy without a lot of fresh options. But overall we are pleased with the community, and they are taking good care of our loved one.

When my mom first moved there, it was amazing. Every single person came to introduce themselves. They went out of their way to get her included int he activities and feeling included and at home, meeting people and having all her needs met. Overall it has just been a very positive experience. Mom calls it her home, to the extent that she was even willing to sell her house because Sunrise of Rocky River is her home now.