Bickford Senior Living

We are happy with the care. My mom has enjoyed and likes the activities. We have had a problem with the staff not cleaning my mom's room and informed them of the issue. My mom is not happy with the meals and there is not enough options. We have told them she can't have onion with her meals and we she still finds onions in her food.

The first thing l noticed about Bickford were the residents, they were happy! The building is very cozy with fireplaces sitting areas all over with beautiful comfortable furniture. The dining room is very nice, friendly looking, like a lodge or a cozy restaurant. They have two courtyards in the middle with a garden,bushes flowers, and a tree.The rooms are clean and bright with large windows behind the building is a pond where you can see wildlife very peaceful. There is a large front porch with overstuffed lawn furniture. The staff is very caring and friendly. My dad has been there a little over a month, he is adjusting very well. He has made many new friends. They have many activities and entertainment something always going on.l told my son when the time comes for me to move l want to live there,if l can have a room in the back facing the pond. He said that l couldn't afford to. He's right it's very EXPENSIVE!!! P.S. my dad says the food is good!

This is a beautiful facility but a little expensive and the apartments are small compared to other places we have seen. The staff was very nice and caring. People who live there appeared happy and well taken care of.

The meals take a little long to for my loved one to receive. It's usually if it's the special that is what takes a little longer. The staff communicates well with my mother and me. I also like that they are really friendly and they try to pay attention to the needs of the residents. Overall, i feel i could recommend this place they have great people and various activities on site.

The Bickford is a lovely place, even though my mother did not get to move in, as she passed away one week after we reserved her room, I felt I would be pleased to have had her live there. It is very clean and lovely. The residents were friendly and the staff was wonderful. Have recommended it to several people looking for a home for their loved one.

We are pleased with the care that the staff offers at the Bickford of Burlington. They do a good job communicating with me about my dad's care needs. They offer a variety of options for meals and dad is enjoying them. They offer activities for the residents to enjoy. They had a Western Day where dad got dressed up. I would like to see more games like cribbage to help encourage more socialization of the residents. My dad is bored at times because he does not enjoy playing bingo and they play bingo often.

This is a lovely community and they are doing a good job caring for my mother and her needs. I know she is safe and in good hands here. It is a nice and clean community, very well maintained. They have a very polite and friendly staff. There are nice activities offered for the residents. The meals are good. This is a very caring community, with very sweet people. I would highly recommend this community, it worked out very well for us.

The Bickford of Bourbannais is a great place to live. The apartments are bigger than others we had seen. It is a beautiful community. The staff that offered the tour were very friendly and kind. We were wanting something closer to family and this was a little further out than we wanted.

I am contented with the care that the staff is providing my mother. They are doing a good job caring for her needs. My mother is enjoying the variety of food offered. They do offer a variety of activities for the residents to enjoy. They could improve the activities by including more activities for residents with memory care like painting, indoor ball games, and crafts.

My tour of this facility went pretty well. I met with head of the administration, and he was very kind and informative. From what I saw the community appeared to be well maintained. The staff was nice and friendly as well. It was a very nice tour.

Bickford is beautiful but it's a bit small. I wasn't too excited to learn they had very few one bedroom apartments while the others were studio. I didn't tour a one bedroom but i did tour a studio and I'm sure my mom would feel claustrophobic. Other than that, its wonderful.

My tour of the community went very well. I really liked the director, she was kind and very knowledgeable. It is nice and clean facility. The staff was kind and very helpful, they even stopped to help a resident. The food looked and smelled good. The resident wasn't very engaging, and my mother is a talkative person. It is a very pleasant community, just not the place for my mother.

I looked here when I was looking into options. I liked it but it was just a little too small for our needs, with only about 35 apartments.

He's been there about 45 days now. I've been really happy with the staff. They've been very caring, and they've kept me informed. Overall, I'm very happy with the community. They keep it very clean and neat, and have been very responsive. He seems to enjoy the activities they have. They do roughly four a day. I think the food is great. They offer two things at every meal. If they don't like the options, they have sandwiches and other things they can choose from. As long as they voice what they want, they're good. They do a really good job at trying to get people engaged. They've had music playing, they dance with the gentlemen that like to dance, they do a wonderful job of handling everything.

Overall our experience with Bickford of Urbandale has been a good one! It's a nice looking, clean place and the people all seem very friendly. They have a great activities program, and really keep the residents busy! The only real issue I've noticed is some occasional clothing mix-ups with the laundry service.

The feeling of this facility is homey and welcoming. Residents were out and about and staff were engaging. There was a nice enclosed courtyard with raised beds (standing height) for resident gardening. The bedrooms do not have actual doors within the apartments. We prefer to be able to separate the bedrooms from the rest of the living space.

Overall our experience with Bickford of Carmel has been a good one. I really like the care strategy that they use at Bickford. All of the staff, even the managers and other administrative staff, help out with the cleaning, serve in the dining room, etc. For the most part it works very well and all of the residents get a lot of attention and care! There are a few instances where a more tightly organized system would benefit them, but overall my loved one is doing very well here!

Very friendly personnel and more person-centered than previous facility. Price is similar to other facilities for assisted living. I would prefer a breakdown of services on the bill.

Nice place. Very much like a home. Couldn't be happier.

Single level building. Well laid out