Bickford Senior Living

The facility is very clean and well maintained. The staff and residents are quite friendly. Friends and outside medical personnel I have talked with speak highly of Bickford of Bourbonnais. The apartment size is actually larger than my mom needs. My mom has pretty late-stage dementia and doesn't receive much in terms of memory care. Most of the attention she receives is centered on her comfort and safety.

What we like the most about the Bickford of West Lansing is the staff. The staff members there are very caring. Based on the experience we have had so far, we would recommend this community to other families looking for a place for their loved ones.

I'm very empress with Brookwood .Every one seems to be happy and well cared. For. It was clean and has and inviting atmosphere. [Non-first-hand removed]

The staff have been extremely friendly and helpful. Some of the staff sat in the apartment with our family as my dad was passing away which showed how much they cared for my parents. Some have found out what my mom likes and bring it to her (flowers, candy, hugs, etc). They will randomly come and check in on her to make sure she is doing okay even without her pulling her cord. They have enough activities for the residents to participate in.

My father moved into Bickford of Carmel just before the Covid lockdowns. This facility was a Godsend for us because they were understanding of both the physical and emotional aspects of care. They worked very hard to train the staff for my father's Diabetic Care.

The staff members are all very friendly and when the families come to visit they know who you are and who your attached to. They invited us to stay for a meal on our loved ones first day there and it was perfect for her but a little bland to us - however we do understand the need for it to be bland with all the different dietary restrictions. The meal was beautiful prepared and present. Right now on the memory care side the activities to be somewhat limited but from what we can tell the assisted living side seems to have more. We would consider families to come check out Brookdale Meridian for their loved ones and see if it fits their level of need. So far it has been an overall experience

Have been very happy with the care my mother gets on the memory care side. Staff super nice .

Our family had an in person tour and it was really nice but for what we were looking for this was just not going to fit our loved ones needs

We reserved a room for my loved one and we were put on a wait list. Then they called us for a room, then they started to delay it more and more. It went on for a few weeks. They could have left it alone as we moved through the list. Instead of the back and forth. That could be improved on. The food was good with some variety for each meals. The staff was very friendly and communicative and went out of their way to let us know they enjoyed my loved one being there. We where able to reach out to staff if we had any questions or concerns by phone call or text.

I thought Bickford of Battle Creek was nice. It felt very homey. It’s a little bit of an older facility, but very well kept up. We toured assisted living and memory care. Their memory care rooms are much smaller than another place we looked at, and they don’t have very many rooms in memory care. They definitely had more rooms in assisted living. The staff I met were nice. [name removed], the gal who took us around, was wonderful. She did a lot of follow-up but was not overly pushy. She was just very sweet. She even made a little gift for my mom and I after our visit, a certificate of encouragement, which was a nice touch. In the end, Bickford was a little pricey, and my mom just wanted to be in a different location closer to another family member.

Our family had an in person tour and it was a wonderful experience. This was our second choice. We loved the way the rooms were set up around the perimeter and everything was just outside of the rooms. The activities area and gathering areas were just right outside the rooms so very accessible to the residents.

The staff are excellent at this community. My loved one loves the food here. This is an excellent place and there is no mistake by bringing your loved one here. My mother in law lives here also and both of them are happy at this community. They have activities like crossword, bingo, happy hours on Friday, church, music entertainment, work out classes, cook club and more for the residents to do to stay busy.

The staff members at Bickford are wonderful, they really try to make the residents feel comfortable and in that home setting. Our loved one is still adjusting so she has not participated in the activities or eaten in the dining room yet, but she is really enjoying the meals. We would recommend this community to other familes.

There has been staffing problems currently. The future could be a bit shady because of this. Overall it is a good place. The staff seem to really care about the residents. The food is pretty good. Some items for meals are prime rib, bacon each morning, home made soups. The community's goal is to make as much from scratch as possible. There are choices for the main meal as well for the residents to choose from.

Bickford of Burlington has very friendly staff. i was sort of dissatisfied with the meals, but overall they are a good community.

Bickford is a very intimate and friendly environment that feels like home. They have staffing issues and technology issues such as external door key access not working, as well as fall alert device issues. We would have to wait to be let out and let in even with the key fob, it would not work most of the time. Overall they have an excellent relationship with hospice, were very accommodating on resident needs as their health declined.

Our family had a very good first impression with the Bickford community, it has a real homey feel to it, and everyone there is extremely friendly.

I love the welcoming, warm feeling that a smaller facility like this has to offer. The environment is very homey and warm. It feels very community and family-like. I think they're short-staffed unfortunately, but the workers that they do have work very hard and do their very best. I love the activities, but my dad does not. They're geared more towards women, and it would be nice to see more male-oriented things for him. But the activities director is phenomenal. She is one of the best parts of the place. They do go out once a week for lunch, which is really nice. His apartment is perfectly sized for him and is handicapped accessible. The director went above and beyond to help me get my dad in there and take that step. And she provides a lot of personalized attention. We really like Bickford.

We chose Bickford of Spotsylvania because of the location for family and we really liked the layout of the building. The room size is just right for what she needs. She raves about the food, they are chef prepared meals. They are starting to ramp up on the activities that were stopped due to covid, they just had an outing last week. I would absolutely recommend them to others looking.

We toured this community and it was nice. They answered our questions and showed us around. It was what i expected.