Bickford Senior Living

I was very impressed with the fact that the director of this community did our tour on a holiday weekend because they knew we were in a bit of a bind. They did an excellent job, took their time showing us around their beautiful community and were able to answer all our questions we felt that the location was not as close to us as we would like but I would recommend community.

We liked the staff who were very caring to my mom's need. The community was clean and we liked the environment. They offer my mom a lot of healthy choices. We were glad to see that she was activities with the other residents with the many activities. We would recommend this community for the care of a loved one to other families.

Loved the facility. The person scheduled to give our tour was not there, but was still given a great tour (only drawback was our tour guide was not able to answer a couple of questions.) I intend to follow-up to have questions answered.

Bickford of Okemos was a really nice community. It was very clean and well kept. When we toured the facility there was a different staff member, one for intake, one for activities, one for the caregivers, who explained how their department operated. The only reason we did not choose this community was that there was not the type of room we wanted available.

We toured a few communities but none of them gave us the feeling that this one did. The community just gives off a feeling that your family there. The staff and residents seem generally happy and they enjoy each other. They offer a lot of activities to do. The food seems ok mom is not a big eater anyway so it would be hard to judge.

My mother is doing here in this community. She is receiving great care, and I'am comfortable with her move here. She is still adjusting a bit, but overall all is well. I know she is safe, and in good hands. The staff is great, they are always kind when I visit, and have been helpful when needed. They do a good job with the cleanliness around the community. They provide nice meals, and have great activities offered. She loves to play, and enjoys sitting out on the front patio. This is a lovely community, and I would recommend it.

This community looked clean and well maintained when we visited. The person that took us on tour was nice. This community did not offer the care my loved one required at the time we were looking.

I had recently taken a tour of this community for my aunt and I have no complaints of how things went for us. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. The floor plan was easy to navigate through and had a lot of great amenities for all of the residents. I would defiantly recommend it to anyone it was just not the right fit for my aunt in the end decision.

The staff is very friendly. They seem knowledgeable, specifically in the ability and nuances of how to treat people with dementia. Their concern with tailoring a schedule specific to the person and their needs seems to be their directive, which is outstanding. They actually deserve a 4.5 rating from my tour impressions.

[Removed] was very friendly, educational and spent over 2 hours helping me understand the assisted living/memory care process as well as where my Mom might fit best between those two. The Bickford was lovely, appeared fairly new, clean, bright. The memory care area is small with not many residents. It appeared cluttered but I understand this is to help with memories. We will consider the Bickford for my Mom.

Great manager, very outstanding & caring.

This is a very nice community, and my tour of it went well. The community appeared to be well maintained, and everything looked nice. The staff was friendly, and kind. They answered my questions. It was a nice experience overall.

I have no complaints about how things are going for my mother since she moved into this community. The staff are friendly and attentive to her needs as well as comforting. She has had no problems with the meals and enjoys participating in activities with the other residents from time to time. Overall we are pleased and would recommend it to anyone.

So far this seems to be a nice community for my mother, and her needs. She is doing well, and they are taking good care of her, and her needs. The staff from what I have seen is fine. They provide nice meals, and have good activities available for the residents. The experience is going well so far, and this is a community that might get my recommendation.

We seriously considered Bickford when we toured it. It is a nice place and the tour guide was friendly. What held us back was that they offered the same level of care as Edencrest, but at a higher price. Also, we knew my mother in law would need more care than they could give.

I have no complaints about the tour I had taken of this community for my father. The staff where on time to our appointment and made sure to answer any questions we had for them. The property was clean and had a lot of great amenities available to all of the residents. It was just too expensive for his budget.

When we toured Bickford, we did not like the feel, we felt that it had more of an institutional feel when you go in instead of feeling like home. It was the call lights, they made it feel that way.

This seemed like a nice community when I visited. The people I met were nice and they offered some nice amenities. This community did not have an opening at the time we toured it.

My sister-in-law did a lot of the foot work me and toured this community for me. She liked the way it looked and it would have been a suitable pick for our needs but it was not as close to my house like I wanted.

The staff at this community have all been wonderful to my loved one while she has been in there care. They are attentive to her needs and make sure she is comfortable in her living environment. She enjoys participating in activities with the other residents from time to time and has made many friends. The only thing that they say she could improve on is the meals they serve.