Bickford Senior Living

Staff is caring. I visit twice weekly and have witnessed activities that engage residents -one staff member dancing with individuals and the activity director playing piano/singing with residents - Menu and room are good- no traditional Thanksgiving meal. .the folks are kind BUT they do not follow the posted schedule of activities- every time I visit (twice a week) or others have visited, all residents are sitting in the tv room... no trivia, no game time, no crafty corner, no Sunday worship...her physical needs are met but not her mental needs for MEMORY CARE--- I can place her in a much less expensive place if she isn't receiving what Memory Care requires!

They really are wonderful but like every other place we looked into they just don't do enuf to stimulate those with memory issues. The last think in the world that my mom wants to do is do sitter size or some exercise with a noodle she has no desire to do so, but they don't get her out of her room enough to go do other things I don't think and that's really frustrating because she needs to interact with people more but it's hard when you have memory issues because you don't remember all these people and you always feel like the new person and you don't remember what you talked about. I just wish there was a way for these facilities to have something for these people to do. I don't even know what it would be honestly that would be enjoyable and hold their attention. I don't know some little games or something some dice games my mom doesn't see well so somebody would have to do is keep score. She can roll the dice, but she is limited. But overall, I love Bickford House. They are good to my mom and they treat her well and she's very comfortable there and that says a lot.

Bickford gives a homey feel. Lots of cheerful staff around who appear to care about the individual residents. It may not be the fanciest place I toured, but if and when the time comes, it is the place I would choose for my spouse.

What we liked the most about the community while our loved one was there was that the nurses were great, however I was not impressed with the director she was never available when I had questions or concerns. Yes, I have recommended Bickford to other people. I was very happy with how my mom was cared for.

I am very satisfied with Bickford. I like that it is a smaller place and more staff per person. They are very good with the residents.

Really easy to work with. we picked this community because of the availability, proximity and reasonable price. I'd recommend, but they have to fix the front door latch. My mom escaped a couple of times.

It's a beautiful facility. Pricing was reasonable for all that was included. From a medical standpoint my mom required more monitoring that we didn't realize until it was too late. She had several falls, 2 of which were quite traumatic and required surgery.

Staff is kind and helpful. Room size was fine. Meal times were a little weird. They had no recreation person at the time so activities were lacking. Have hired one recently.

I love the location and that it is a smaller facility. Just wish their memory care was not so expensive. I think it's the most expensive in the area.

What we like the most about Bickford are the employees and yes we would recommend this community to other families based on the experience so far.

My tour started a little late due to conversations. However, I enjoyed the facility and all of its unexpected amenities. The ambiance was excellent. It was a bit hard to visualize my furniture placement when there was no vacant apartment available to view. This was a pet-friendly facility, but not convenient for taking a dog outside. Good tour.

Care provided was great. Little trouble in the beginning with distribution of the meds but was quickly resolved. I would recommend to others

They do a great job with clients. The staff is good at communications. They are very friendly. I would definitely recommend them.

This is a nice, comfortable resident facility where my mom lives now. She is not happy being out of her house but does say nice things about Bickford regardless. The enclosed courtyard is her favorite feature she can come and go when she wants without supervision. They do many activities there, but my mom chooses to not participate as she isn't very social. She said the food is good, but small portions. The apt arrangement is nice because it's in a circle, and my mom says "you can't get lost." Staff has had some turnover but have always been nice.

The staff was very helpful when I went to speak to them, when looking for a place for our Father. It's small enough that he gets the help that he needs and its more of a community setting opposed to a large facility for the elderly. The food is usually top tier with eggs, oatmeal, sausage for breakfast. They have activities such as bingo, church, holiday gatherings and other activities. The respond when staff are not doing their jobs to help the residents. For the most part, and overall we a e e grateful for Bickford.

Beware of the price. If you have the money it will be ok to live there

Big issue: NO access to staff after 6pm. Three times my Mom called me late at night (in Chicago) confused/scared. She woke up and did not know where she was (nightmare??). She needed a staff member to enter her room for 5 min to comfort her. I called the facility and NO answer. I texted the leadership (per their instruction) seeking a staff person to check on Mom...no response! Family NEEDS to be able to contact night staff on rare occasions such as these. Simple solution: buy a cheap burner cell phone for the night nurse. Family can call or send short text message seeking help. My Mom was happy at Bickford. As her daughter-I was the critic. I was fortunate to be able to visit Mom frequently...the residents were truly a community.

Overall, I am pleased with Bickford. At times it seems they are understaffed, but I think that's a very common problem right now.

[name removed] is wonderful in setting up activities and genuinely cares about the people there. Yes, we would recommend this community to other families based on the experience so far to other families.

Bickford senior living. I work Monday through Friday until 5 so after that. They are not very good at communicating. New management has taken over so lots of changes are taking place.