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Family-owned Bickford Senior Living has been serving families with compassionate care for more than three decades. Read 1,460 reviews averaging 4.1 out of 5 about Bickford Senior Living’s 55 locations to see how a family of caregivers tends to residents. Providing both assisted living and memory care services, residents with varying needs and ability levels have access to an array of basic needs, personal care needs, and unforgettable moments. Along with their personalized care options, residents enjoy Bickford Senior Living’s Life Enrichment Program, registered nurse care coordination, dementia programming, freshly prepared dining options, and pet-friendly living options. Enjoy a lifestyle built on warmth and comfort when you’re part of the Bickford Senior Living family.

7.9

Review Score

1,460 reviews
55 communities
Starting from $X,XXX/mo

Bickford Senior Living community listings

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Bickford of Chesterfield

11200 W Huguenot R, Midlothian, VA 23113

Starting at$X,XXX+ monthly
Photo of Bickford of Chesterfield
20
20 Photos available
9.4
Review Score
8 reviews

Friendly staff. The care given to the residents is attentive and personal. I was surprised at how quickly everyone knew my resident. Food is very good. Activities are diverse and engaging. Room sizes are...

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Worthington

6525 N High St, Worthington, OH 43085

Starting at$X,XXX+ monthly
15
15 Photos available
9.2
Review Score
65 reviews

I have complete confidence in Bickford Memory Care to provide my mother the care and dignity every senior deserves. The staff is caring, attentive, patient and responsive. They work hard to provide fun,...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Canton

5969 N Canton Center Rd, Canton, MI 48187

Starting at$X,XXX+ monthly
16
16 Photos available
9.2
Review Score
31 reviews

This facility is ideal for loved ones who need memory support and safekeeping but want the dignity of an assisted living setting. The staff are all highly trained in caretaking of both those with memory and...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

The Rivers at Maryland Farms

103 Arcaro Place, Brentwood, TN 37027

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
9.0
Review Score
113 reviews

The rivers has been good. The caregivers are kind and the residents make you feel welcome. The food and activities have been good as well

Provides: Assisted Living, Memory Care

The Rivers at Maryland Farms provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. A separate Special Care Center for residents with Alzheimer's or other memory...

... Read more

Bickford of Crown Point

140 E. 107th Ave, Crown Point, IN 46307

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
35 reviews

Activities are great and the coordinator goes out of her way to invite my mom who is unable to read the signs. Food is good, temperatures of the food tends to be a little bit too cold for many of the...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Crawfordsville

100 Bickford Land, Crawfordsville, IN 47933

Starting at$X,XXX+ monthly
15
15 Photos available
9.0
Review Score
10 reviews

We had incident where hair terrible and not up front to pick up for birthday. [name removed] has addressed so feel like wouldn't happen again. Couple times bathroom needed cleaned but but I was in hurry....

Provides: Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Marshalltown

101 New Castle Road, Marshalltown, IA 50158

Starting at$X,XXX+ monthly
14
14 Photos available
9.0
Review Score
5 reviews

5 for all. The staff was very attentive and helped my sister get settled in quickly. She has normally been a very introverted person, but the personable staff helped her feel comfortable enough to start...

Provides: Assisted Living

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Sioux City

4020 Indian Hills Dr., Sioux City, IA 51108

Starting at$X,XXX+ monthly
23
23 Photos available
9.0
Review Score
14 reviews

To be honest, my dad only spent 2 1/2 "good" days there before taking a fall in his room and going to the hospital only to return a week later on Hospice and he died 4 days after coming back. However, I will...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of St. Charles

2875 Campton Hills Rd., Saint Charles, IL 60175

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
51 reviews

5 stars all the way for everything except the food, since I never actually ate there or saw what they offer. From my experience, though, everything else was excellent. The atmosphere was welcoming, and the...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Wabash

3037 W. Division Road, Wabash, IN 46992

Starting at$X,XXX+ monthly
13
13 Photos available
8.9
Review Score
6 reviews

Belles Place is a very warm and friendly place. It seems to be "down home " and friendly. [name removed] has a studio which is very comfortable for her. When I visit the staff is professional and responsive....

Provides: Assisted Living

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

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Bickford of Lancaster

1834 Countryside Drive, Lancaster, OH 43130

Starting at$X,XXX+ monthly
15
15 Photos available
8.9
Review Score
31 reviews

Bickford has a great team and a nice facility. We were there for a respite. The room was adequate for a short-term stay. Food was good. My mom was at a higher level of care than they were able to...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Lincoln

4451 Old Cheney Rd., Lincoln, NE 68516

Starting at$X,XXX+ monthly
16
16 Photos available
8.8
Review Score
28 reviews

The staff at The Bickford is kind to my wife. She is clean and does not smell like urine. My wife eats the food and appears to like it. The unit is clean. The number of residents is small so my wife gets...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

Starting at$X,XXX+ monthly
19
19 Photos available
8.7
Review Score
29 reviews

The staff seem very helpful. They have a lot of great activities and the apartment is nice. I felt they could have been a little more organized with our move in, such as having the cable box so the TV would...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Rocky River

21600 Detroit Rd, Rocky River, OH 44116

Starting at$X,XXX+ monthly
13
13 Photos available
8.6
Review Score
46 reviews

They are doing a lot of maintenance and cosmetic updates since acquiring it in May 2026. I haven't eaten there but Mom says it's better than the last place. Mom doesn't participate in the activities but all...

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Tinley Park

17301 80th Ave, Tinley Park, IL 60477

Starting at$X,XXX+ monthly
20
20 Photos available
8.6
Review Score
33 reviews

I'd give a 4.6 on all of the items on the list!!! We've been very pleased and mom is doing well!!! Thank you for helping us find this facility!!!! I love that I can go there anytime and let myself in with...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Shelby Township

48251 Schoenherr Rd, Shelby Township, MI 48315

Starting at$X,XXX+ monthly
17
17 Photos available
8.6
Review Score
37 reviews

Bickford has been a wonderful home for my Mom. The 2 rooms are large enough and very comfortable with a big closet and ample storage in the bathroom too. They keep it clean and empty garbages several times a...

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Oswego

3712 Grove, Oswego, IL 60543

Starting at$X,XXX+ monthly
19
19 Photos available
8.5
Review Score
18 reviews

The help is very caring but there always short handed due to staffing issues. There food is excellent and good variety daily.

Provides: Assisted Living, Memory Care

If you've yet to witness a vibrant senior living environment, it's high time you visited Bickford. From appetizing, home-cooked meals to the reassuring presence of our compassionate caregivers, your loved one is in for a treat. Our activity calendar is bursting at the seams, ensuring they're...

... Read more

Bickford of Greenwood

3021 Stella Dr., Greenwood, IN 46143

Starting at$X,XXX+ monthly
17
17 Photos available
8.5
Review Score
37 reviews

What we like the most about Bickford are the employees and yes we would recommend this community to other families based on the experience so far.

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Middletown

4375 Union Rd, Middletown, OH 45005

Starting at$X,XXX+ monthly
15
15 Photos available
8.5
Review Score
60 reviews

My biggest complaint is always trying to reach someone by phone since I live out of state. Staff have all been amazing, patient, caring, personable & understanding. Room size is more than ample. Food is...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Davenport

4040 East 55th Street, Davenport, IA 52806

Starting at$X,XXX+ monthly
18
18 Photos available
8.4
Review Score
18 reviews

We took a studio apt as we are barely affording that. Food is very good. Cleaning is also very good. They came to his place to do the physical assessment. Lowered pricing to make affordable. Staff has been...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Upper Arlington

3500 Riverside Dr., Columbus, OH 43221

Starting at$X,XXX+ monthly
14
14 Photos available
8.3
Review Score
60 reviews

The executive director is phenomenal. She is young and energetic. Personal engagement with all the residents. Open to ideas and suggestions. Also she has an open door policy so I can reach out with any...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Spotsylvania

5000 Spotsylvania Pkwy, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
20
20 Photos available
8.3
Review Score
31 reviews

Bickford is wonderful. The staff is great and the facilities are lovely and clean. My sister is very happy there. I would recommend it. The staff has been wonderful and the facility is really nice. It is...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Carmel

5829 116th Street East, Carmel, IN 46033

Starting at$X,XXX+ monthly
19
19 Photos available
8.3
Review Score
28 reviews

He has the Maple room. Very spacious with separate bedroom. Sometimes he likes the food other times he doesn't The staff is very friendly and attentive.

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Champaign

1002 S Staley Rd, Champaign, IL 61822

Starting at$X,XXX+ monthly
16
16 Photos available
8.2
Review Score
35 reviews

I would give our short time (2 weeks) there 4 stars. Staff was emphatic and patient. There's just not enough of them. The food was a good mixture of items. Lunch and dinner often included soup, a salad, main...

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Omaha Hickory

7337 Hickory Street, Omaha, NE 68124

Starting at$X,XXX+ monthly
16
16 Photos available
8.2
Review Score
22 reviews

The facility was secure and our in and out activity was comfortable. We had good interaction with medical and diet teams. Management was responsive.

Provides: Assisted Living

If you've yet to witness a vibrant senior living environment, it's high time you visited Bickford. From appetizing, home-cooked meals to the reassuring presence of our compassionate caregivers, your loved one is in for a treat. Our activity calendar is bursting at the seams, ensuring they're...

... Read more
Viewing 1-25 out of 55 communities

Reviews
for Bickford Senior Living

7.9
Review Score
1,313 reviews

Review Score

1,313 reviews
7.9

Out of 10


5 star

49%

4 star

29%

3 star

13%

2 star

4%

1 star

7%

A Place for Mom has scored Bickford Senior Living with 7.9 out of 10 using our proprietary review score based on 342 reviews in the last 2 years. Over all time, Bickford Senior Living has 1,313 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
641
371
164
46
91
Date Submitted
116
207
342
Reviewer
40
842
418
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Care Received
533
23
697
621-640 of 1313 reviews
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4.5
country girl - Resident/client
Memory Care
May 1, 2016
Verified Review
A great place to be if it is necessary.

When passing out meals when they start on a table make sure everyone at that table is served before they go on to another table. Also have someone doing coffee, especially at breakfast. Lots of times you just get one cup and no refills. At this same time they can ask if you want any thing else. Save money by not printing the menu as it is never followed. For those who don't get their meds from the nurse, we don't see the board telling us of the day's activities, so it needs to be displayed some other place also. I find if you don't like something, tell the manager nicely and it can be resolved. We are here because we all have problems, and they are very helpful about them. All in all this is the place to chose for your loved ones.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
March 26, 2016
Verified Review
A perfect place for Dad

After touring many homes, we were very excited to see the Bickford. Affordable and homey! All the folks there are very nice. They allow pets. The food is very good.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Assisted Living
March 13, 2016
Verified Review

Very friendly, enthusiastic and supportive from our very first meeting. These ratings are based only on 2 weeks since we moved Mom into Bickford.

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
February 22, 2016
Verified Review
Very nice place

Overall our experience with Bickford of Carmel has been a very good one, I'd give them high marks across the board! The staff here is friendly, professional, and every one of them has some training in dealing with memory/Alzheimer's care. The facility itself is clean and well kept, and they've got all sorts of activities for the residents. It's a very nice place.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
February 16, 2016
Verified Review

My mother has been at Sunrise for a month or so. The staff there is lovely and she is reasonably happy.

Cleanliness

4

Friendliness

4.5

Care Services

4.5

Activities

3.5

Value for Cost

4.5


4.5
Lorinda McKinster - Family/Friend
Memory Care
December 24, 2015
Verified Review
Great Experience

Personally, I like the care my father is receiving. He is very well taken care of. The staff at Sunrise has made Dad's transition as pleasant as possible for my Dad.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

3.5


4.5
Anonymous - Family/Friend
Assisted Living
November 26, 2015
Verified Review
Wonderful staff

Bickford is a very nice place and the staff here is wonderful. They are great with communication. The facility is always clean and seem to be well organized. They have come through for us when we needed something.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
November 21, 2015
Verified Review
Polite staff

They really like to keep the residents active here. The facility is always clean and seems to be well organized. There is always a lot of hustle and bustle going on. The staff here is always polite and very friendly.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
September 9, 2015
Verified Review
social interaction has been pretty good

So far so good at Sunrise of Bexley. We have been busy getting dad settled in. He has some specific needs that we have had to remind him of. There has been some small confusion about medication but we have gotten all of that worked out. The social interaction has been pretty good at this facility. The residents don't go scatter off in their own area. Dad has made some acquaintances here. Overall I am really pleased with how things have gone so far.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
August 19, 2015
Great, Cozy Home

Bickford of Carmel is exceptional. The staff is very well trained on dementia and it is reassuring knowing that if my loved one declines, they will not need to leave the facility. Bickford will work with us on the additional care. We enjoy that the building is one level and smaller than more in the area. It is obvious residents receive care and attention a lot quicker this way. They are also pet friendly which my loved one LOVES! I have recommended Bickford and will continue to do so.

Cleanliness

4.5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 14, 2015
Verified Review
Glad I found this pleasant place for my dad

I moved my dad to Bickford a month ago. So far I have been very pleased. The staff is very friendly and helpful. I live out of state and had to find an assisted living place in a couple days time after my dad ended up in the hospital. I really like the fact that it is one level and laid out in a square. The other places I looked at, the apartments were on upper floors with elevators. My dad has dementia and I didn't think he could find his way around those places as well. Plus I like the security coded doors. I know dad can not wander out. The rooms are smaller and more expensive than the other places I looked at. The overall environment is very pleasant. The residents seem happy there.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

3


4.5
Anonymous - Family/Friend
Memory Care
April 4, 2015
Verified Review
very good

Mom was only there at Bickford of Davenport for five days. The experience was good, but she needed to get stable on her medication to sleep more and help with her agitation. She is in a locked facility specifically for dementia now. Bickford of Davenport was good but I think the care mom needed was beyond what they were able to offer. I loved the place. The administrator was great, staff was great, etc. I really wish it would have worked out for mom to stay there.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

2.5


4.5
jmkdunbar - Family/Friend
Memory Care
March 18, 2015
Verified Review
Oh What a Relief it Was!

The service and attentiveness of the staff at Sunrise in the onset was remarkable. They did more than accommodate me, they made a uncertain situation more assuring experience. To this date I have been very satisfied with my mother being there.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

3.5


4.5
Anonymous - Family/Friend
Memory Care
March 16, 2015
Verified Review
So far they are doing a very good job.

So far they are doing a very good job. It's kept pretty clean. They call me about any incident. The food is really the only thing that is an issue. We went and ate dinner with her, and it was a corn dog and canned beets and tater tots. They only have private rooms, and it's a nice room. The people are wonderful, super friendly and nice, and they go out of their way to do so. They do arts and crafts, and even have musicians come in. I like the concept that they have with all the different levels of care.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
November 24, 2014
Verified Review
lovely place

My mother is legally blind and can't hear very well either, so it is understandably a difficult situation to get her acclimated and involved. But the staff at Bickford of Peoria have really gone out of their way to help my family with our predicaments. They have been very accommodating, and are always on top of any issues. Bickford of Peoria truly is a lovely place and we are very thankful for it!

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3


4.5
Anonymous - Toured community
Memory Care
November 6, 2014
Verified Review

Really liked but was pricey, a lot more than what Mom pays now. I did not get a chance to see any of the activities though.

Cleanliness

5

Friendliness

5

Value for Cost

5


4.5
Anonymous - Toured community
Memory Care
October 31, 2014
Verified Review

nurses were out helping residents, lots of activities.nice room sizes.

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5


4.5
Loved One - Family/Friend
Memory Care
August 14, 2014
Verified Review
We are very happy with Sunrise.

We are very happy with Sunrise. The women keep complaining about being bored. I would like to see some more activities. I love the director, I just think they need more. The physical space was very important. It's small and lighter and cheerier, and happiest, than the other places we saw. The people that work there, are very understanding and are very good. I am quite pleased by that. There are little things, every once in a while they miss little things.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Chris Mylott - Toured community
Memory Care
August 2, 2014
Verified Review

My mother has Alzheimer's disease and could no longer care for herself. We were able to get her in immediately and the care she receives is outstanding. She loves all the caregivers there and is safe in her own surroundings. I am worrying less and getting more rest knowing she is well cared for.

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5


4.5
grandma of 4 - Family/Friend
Memory Care
January 9, 2014
Verified Review
Finally, a place for mom

My sister and I checked out many residences for our mom before we decided on the Bickford of St. Charles, Il. The staff there was very friendly and informative when we toured the facility. The place is very clean and feels like an elegant but comfortable home with lots of open gathering spaces and a number of cozy fireplaces. The dining room is decorated very comfortably and each resident is given a menu to choose their meals from. The floor plans for each apartment are roomy and laid out for the convenience of the person living there. The fact that you bring your own furniture to your apartment makes it feel more like home. The rooms have big, bright windows that allow a lot of natural light to enter your space. Housekeeping and laundry service are also provided witch makes it easy for your loved one to live hassle free. Our mom has only been here for two weeks and she is having a few problems with adjusting to her new surroundings but the staff is helping her with that. She is 89 years old and until now has lived on her own. She also has some dementia so things are a little difficult for her, but my sister and I are sure we made the best choice for our moms health, safety, and well being by choosing the Bickford.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

3.5


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