Bickford Senior Living

I would give them a solid 4. We moved my mom in when they were in the midst of some staff turmoil. Didn't really get an orientation or anything that first day and it made it a stressful few days. But they have worked hard to smooth things out for us. Food/dining=5 The food is fresh, the menus are varied, and it's of good quality. I've tried it and my mom loves it. Activities=4.5 [name removed] is great and offers a variety of things each week. My mom is not a "joiner" but does like to participate in the walking group and most things that involve food. [name removed] continues to invite her every time. Cleanliness/room/apartment size=4 I feel they do a good job with cleaning and laundry and my mom likes her room. Quality of care/Staff= 4 I find the staff to be friendly and helpful. They answer all of my questions and have been very responsive and supportive. My mom says everyone is nice to her and they offer to help her. They listen to her and love hearing her stories and laughing with her. I wish they could get her to shower more often, but I know they are working on it. Overall, we feel Bickford Cottage has been a really good move for my mom and her physical health is improving since moving there. Her memory won't really get better, but everything is working to keep her as healthy as possible. She is eating better, getting her medication as needed, and has someone to talk to whenever she is feeling social. We feel it has been a great move for her!

The memory care staff is great. Food is good, cleanliness is fine, Apartment is very small. Received a key fob for entry which is great. Admin's and Maintenance are slow to reply. Do not get patient status updates on care or activities, which would be nice to have.

The smaller, homey atmosphere is very nice. The workers and administrative staff work closely with the residents and know them by name. I would recommend the Bickford if you want a smaller, closer atmosphere.

Activities are great and the coordinator goes out of her way to invite my mom who is unable to read the signs. Food is good, temperatures of the food tends to be a little bit too cold for many of the residents. Inside the facility is kept very clean. They just did a major renovation recently and brighten things up. Not too trendy that the elderly residence feel out of place. They struggle with answering the phone.

The only thing we really don't like is the lack of communication. There is very little communication about how our loved one is doing. We do not get any information, not even when there is a concern or doctor visit. Very clean place. And staff is friendly.

They are excellent. The facility is very clean, staff is wonderful and so caring and they also have wonderful activities provided for the residents.

We found Bickford to be very nice [name removed] is very welcoming. We chose Bickford as it met our needs for our sister: care, Montessori, and the rooms were a good size.

Having moved in over the holiday two week timeframe There were a couple things that were a little delayed. Meals have been very good with a good variety rather than standard dishes that repeat all the time. Mom has enjoyed the meals. There is a reasonable variety of activities. She has liked all the staff that she has dealt with, and I've been very happy with them as well. The setting is lovely and it feels very homey. Her room was very nice and has a good set up making everything accessible. She even brought her sewing machine along.

The staff is amazing and goes above and beyond to make my mom comfortable.

Bickford is decent but has a difficult time with keeping cooks. The rest of the staff is very good, rooms are decent, and they have considerable activities for the residents. Like most all senior facilities the cost is enormous and will in the end take everything they ever worked for or saved.

The staff is very accommodating and kind although the facility is a little older I feel like the quality of the people in the building is most important. Our father had a very logistically challenging transfer, and Bickford helped us every step of the way.

My friend wasn't there very long before having to return to the hospital. The folks at Bickford in Worthington were helpful in getting short term placement.

Our tour of Bickford was very pleasant. It was quick as we did not have much time. The building was clean & inviting. The outdoor space looked like a great place to spend time when the weather is warmer.

They really are wonderful but like every other place we looked into they just don't do enuf to stimulate those with memory issues. The last think in the world that my mom wants to do is do sitter size or some exercise with a noodle she has no desire to do so, but they don't get her out of her room enough to go do other things I don't think and that's really frustrating because she needs to interact with people more but it's hard when you have memory issues because you don't remember all these people and you always feel like the new person and you don't remember what you talked about. I just wish there was a way for these facilities to have something for these people to do. I don't even know what it would be honestly that would be enjoyable and hold their attention. I don't know some little games or something some dice games my mom doesn't see well so somebody would have to do is keep score. She can roll the dice, but she is limited. But overall, I love Bickford House. They are good to my mom and they treat her well and she's very comfortable there and that says a lot.

Bickford gives a homey feel. Lots of cheerful staff around who appear to care about the individual residents. It may not be the fanciest place I toured, but if and when the time comes, it is the place I would choose for my spouse.

What we liked the most about the community while our loved one was there was that the nurses were great, however I was not impressed with the director she was never available when I had questions or concerns. Yes, I have recommended Bickford to other people. I was very happy with how my mom was cared for.

I am very satisfied with Bickford. I like that it is a smaller place and more staff per person. They are very good with the residents.

Really easy to work with. we picked this community because of the availability, proximity and reasonable price. I'd recommend, but they have to fix the front door latch. My mom escaped a couple of times.

It's a beautiful facility. Pricing was reasonable for all that was included. From a medical standpoint my mom required more monitoring that we didn't realize until it was too late. She had several falls, 2 of which were quite traumatic and required surgery.

Staff is kind and helpful. Room size was fine. Meal times were a little weird. They had no recreation person at the time so activities were lacking. Have hired one recently.