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Bickford Senior Living

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Family-owned Bickford Senior Living has been serving families with compassionate care for more than three decades. Read 1,235 reviews averaging 4.1 out of 5 about Bickford Senior Living’s 55 locations to see how a family of caregivers tends to residents. Providing both assisted living and memory care services, residents with varying needs and ability levels have access to an array of basic needs, personal care needs, and unforgettable moments. Along with their personalized care options, residents enjoy Bickford Senior Living’s Life Enrichment Program, registered nurse care coordination, dementia programming, freshly prepared dining options, and pet-friendly living options. Enjoy a lifestyle built on warmth and comfort when you’re part of the Bickford Senior Living family.

7.6

Review Score

1,235 reviews
55 communities
Starting from $X,XXX/mo

Bickford Senior Living community listings

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Bickford of Davenport

4040 East 55th Street, Davenport, IA 52806

Starting at$X,XXX+ monthly
Photo of Bickford of Davenport
18
18 Photos available
9.3
Review Score
15 reviews

Facilities were beautiful and well maintained. Staff was so friendly and helpful. The activities director drew Mom into things even though she had limited capability. Nursing staff was very caring. Glad we...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Shelby Township

48251 Schoenherr Rd, Shelby Township, MI 48315

Starting at$X,XXX+ monthly
17
17 Photos available
9.2
Review Score
26 reviews

Bickford seems to be a good community overall with a solid administrative team. [name removed] who manages the meds and day resident routines is very dedicated to giving her best for the residents each day....

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

The Rivers at Maryland Farms

103 Arcaro Place, Brentwood, TN 37027

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
9.1
Review Score
102 reviews

As with any elder care facility, family members need to take an active role in their loved one’s life. If the facility realizes you are being an active advocate, fewer things will fall through the cracks. ...

Provides: Assisted Living, Memory Care

The Rivers at Maryland Farms provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. A separate Special Care Center for residents with Alzheimer's or other memory...

... Read more

Bickford of Lancaster

1834 Countryside Drive, Lancaster, OH 43130

Starting at$X,XXX+ monthly
15
15 Photos available
9.1
Review Score
26 reviews

Bickford senior living. I work Monday through Friday until 5 so after that. They are not very good at communicating. New management has taken over so lots of changes are taking place.

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Worthington

6525 N High St, Worthington, OH 43085

Starting at$X,XXX+ monthly
15
15 Photos available
9.1
Review Score
57 reviews

They work hard to socialize the residents with games, news, and other activities. The residents are never left alone in their rooms except to sleep at night. I do not think it is possible to improve on the...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Chesterfield

11200 W Huguenot R, Midlothian, VA 23113

Starting at$X,XXX+ monthly
20
20 Photos available
9.0
Review Score
6 reviews

Very expensive and you have to supply everything, even your own toliet paper. It was a great place but it was very expensive. Only used for respite care for two weeks but paid for whole month. Don't know how...

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Crown Point

140 E. 107th Ave, Crown Point, IN 46307

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
30 reviews

Outside building needs to be cleaned up much more frequently. It's the first impressions that are memorable. Unfortunately, it is in a more industrial area, so litter ends up blowing on the property. Need to...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Middletown

4375 Union Rd, Middletown, OH 45005

Starting at$X,XXX+ monthly
15
15 Photos available
8.9
Review Score
55 reviews

The first thing that I notice was it clean and well maintained. I also felt a family atmosphere. The residents were called by name and interacted with like a family member and not a patient. There are many...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Upper Arlington

3500 Riverside Dr., Columbus, OH 43221

Starting at$X,XXX+ monthly
14
14 Photos available
8.8
Review Score
57 reviews

Big issue: NO access to staff after 6pm. Three times my Mom called me late at night (in Chicago) confused/scared. She woke up and did not know where she was (nightmare??). She needed a staff member to enter...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Tinley Park

17301 80th Ave, Tinley Park, IL 60477

Starting at$X,XXX+ monthly
20
20 Photos available
8.6
Review Score
32 reviews

I'd give a 4.6 on all of the items on the list!!! We've been very pleased and mom is doing well!!! Thank you for helping us find this facility!!!! I love that I can go there anytime and let myself in with...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

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Bickford of West Des Moines

5050 Hawthorne Dr, West Des Moines, IA 50265

Starting at$X,XXX+ monthly
19
19 Photos available
8.5
Review Score
21 reviews

The staff are fabulous and always greet you with a smile. They are so good to the residents, which has helped my parents transition from the house they lived in for more than 60 years much easier. I owe a...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Champaign

1002 S Staley Rd, Champaign, IL 61822

Starting at$X,XXX+ monthly
16
16 Photos available
8.5
Review Score
27 reviews

They are committed to their patients. I would definitely recommend this community to other families based on the experience so far.

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Greenwood

3021 Stella Dr., Greenwood, IN 46143

Starting at$X,XXX+ monthly
17
17 Photos available
8.3
Review Score
34 reviews

[name removed] is wonderful in setting up activities and genuinely cares about the people there. Yes, we would recommend this community to other families based on the experience so far to other families.

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

Starting at$X,XXX+ monthly
19
19 Photos available
8.2
Review Score
23 reviews

Very friendly staff who cares about relative as if they are their own. I don't know about food other than Dad complained about it. I think add seasoning. I would recommend them to others looking.

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Peoria

1920 W. Willow Knolls Drive, Peoria, IL 61614

Starting at$X,XXX+ monthly
19
19 Photos available
8.2
Review Score
67 reviews

5 for all categories except food. Presently between getting a good cooks, so it was great, now it's iffy, hope for better soon and based on the experience I have had so far, I would absolutely recommend this...

Provides: Assisted Living, Memory Care, Independent Living

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Crystal Lake

717 McHenry Ave., Crystal Lake, IL 60014

Starting at$X,XXX+ monthly
16
16 Photos available
8.2
Review Score
35 reviews

The caregivers were wonderful, my dad enjoyed the dining. A wide variety of activities were offered, and they always had time to answer my questions. When hospice care was required they were very helpful.

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Canton

5969 N Canton Center Rd, Canton, MI 48187

Starting at$X,XXX+ monthly
16
16 Photos available
8.1
Review Score
25 reviews

Because my sister doesn’t not need a lot of help some times is over looked.need to improve food both volumn and flavor.Week end there are very few helpers and no actives for them to engage in .loved...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Sioux City

4020 Indian Hills Dr., Sioux City, IA 51108

Starting at$X,XXX+ monthly
23
23 Photos available
8.0
Review Score
11 reviews

We had been trying to get my parents into the same facility but because they needed different types of care, it wasn't working out the way we hoped. I called A Place For Mom to see what else was available in...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Rockford

960 North Mulford, Rockford, IL 61107

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
22 reviews

We are impressed with the caring attitude of the supervisors. The staff tries hard to meet moms needs. The facilities are nice and have a homey feeling. Would like a few more activities involving talks or...

Provides: Assisted Living, Independent Living

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Grand Island

3285 Woodridge Blvd, Grand Island, NE 68801

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
7 reviews

He was only there 4 days before he died, but in that short time they took excellent care of him & also watched out for mom. They are still checking on us in September & he died in June. Staff very attentive...

Provides: Assisted Living

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Ames

2418 Kent Ave, Ames, IA 50010

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
12 reviews

It’s been a wonderful experience for my grandma. The care for my grandma is priority and Bickford of Ames has continuously shown her exceptionally good care and kindness. I would recommend Bickford of Ames...

Provides: Assisted Living

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Crawfordsville

100 Bickford Land, Crawfordsville, IN 47933

Starting at$X,XXX+ monthly
15
15 Photos available
8.0
Review Score
6 reviews

My mom was only there for two weeks. They did a good job taking care of my mom. It served our needs. I would recommend them to a friend. They offered different floor plans all of which were adequate. They...

Provides: Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Wabash

3037 W. Division Road, Wabash, IN 46992

Starting at$X,XXX+ monthly
13
13 Photos available
8.0
Review Score
4 reviews

All employees are great at helping me and [name removed] out. If I can't get her on the phone, they dial me back from her room. Everything I send her gets to her room, then I receive a note saying so from...

Provides: Assisted Living

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Carmel

5829 116th Street East, Carmel, IN 46033

Starting at$X,XXX+ monthly
19
19 Photos available
7.9
Review Score
22 reviews

I would definitely recommend it. The entire staff is great. It is centrally located between my siblings and 8 minutes from my home. When interacting with the contact point, there was the most genuine...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Portage

4707 W. Milham Ave, Portage, MI 49024

Starting at$X,XXX+ monthly
17
17 Photos available
7.8
Review Score
19 reviews

The staff is very kind and attentive. Carla's room is a bit dirty but nothing out of control. Other than that we have not had enough interaction to have an opinion on dining or activities. This is our busy...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more
Viewing 1-25 out of 55 communities

Reviews
for Bickford Senior Living

7.6
Review Score
1,225 reviews

Review Score

1,225 reviews
7.6

Out of 10


5 star

49%

4 star

30%

3 star

13%

2 star

3%

1 star

7%

A Place for Mom has scored Bickford Senior Living with 7.6 out of 10 using our proprietary review score based on 259 reviews in the last 2 years. Over all time, Bickford Senior Living has 1,225 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
597
357
153
36
82
Date Submitted
79
147
259
Reviewer
36
771
405
2
Care Received
449
22
754
581-600 of 1225 reviews
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4.5
Anonymous - Family/Friend
Assisted Living
November 26, 2015
Verified Review
Wonderful staff

Bickford is a very nice place and the staff here is wonderful. They are great with communication. The facility is always clean and seem to be well organized. They have come through for us when we needed something.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
November 21, 2015
Verified Review
Polite staff

They really like to keep the residents active here. The facility is always clean and seems to be well organized. There is always a lot of hustle and bustle going on. The staff here is always polite and very friendly.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
September 9, 2015
Verified Review
social interaction has been pretty good

So far so good at Sunrise of Bexley. We have been busy getting dad settled in. He has some specific needs that we have had to remind him of. There has been some small confusion about medication but we have gotten all of that worked out. The social interaction has been pretty good at this facility. The residents don't go scatter off in their own area. Dad has made some acquaintances here. Overall I am really pleased with how things have gone so far.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
August 19, 2015
Great, Cozy Home

Bickford of Carmel is exceptional. The staff is very well trained on dementia and it is reassuring knowing that if my loved one declines, they will not need to leave the facility. Bickford will work with us on the additional care. We enjoy that the building is one level and smaller than more in the area. It is obvious residents receive care and attention a lot quicker this way. They are also pet friendly which my loved one LOVES! I have recommended Bickford and will continue to do so.

Cleanliness

4.5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 14, 2015
Verified Review
Glad I found this pleasant place for my dad

I moved my dad to Bickford a month ago. So far I have been very pleased. The staff is very friendly and helpful. I live out of state and had to find an assisted living place in a couple days time after my dad ended up in the hospital. I really like the fact that it is one level and laid out in a square. The other places I looked at, the apartments were on upper floors with elevators. My dad has dementia and I didn't think he could find his way around those places as well. Plus I like the security coded doors. I know dad can not wander out. The rooms are smaller and more expensive than the other places I looked at. The overall environment is very pleasant. The residents seem happy there.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

3


4.5
Anonymous - Family/Friend
Memory Care
April 4, 2015
Verified Review
very good

Mom was only there at Bickford of Davenport for five days. The experience was good, but she needed to get stable on her medication to sleep more and help with her agitation. She is in a locked facility specifically for dementia now. Bickford of Davenport was good but I think the care mom needed was beyond what they were able to offer. I loved the place. The administrator was great, staff was great, etc. I really wish it would have worked out for mom to stay there.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

2.5


4.5
jmkdunbar - Family/Friend
Memory Care
March 18, 2015
Verified Review
Oh What a Relief it Was!

The service and attentiveness of the staff at Sunrise in the onset was remarkable. They did more than accommodate me, they made a uncertain situation more assuring experience. To this date I have been very satisfied with my mother being there.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

3.5


4.5
Anonymous - Family/Friend
Memory Care
March 16, 2015
Verified Review
So far they are doing a very good job.

So far they are doing a very good job. It's kept pretty clean. They call me about any incident. The food is really the only thing that is an issue. We went and ate dinner with her, and it was a corn dog and canned beets and tater tots. They only have private rooms, and it's a nice room. The people are wonderful, super friendly and nice, and they go out of their way to do so. They do arts and crafts, and even have musicians come in. I like the concept that they have with all the different levels of care.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
November 24, 2014
Verified Review
lovely place

My mother is legally blind and can't hear very well either, so it is understandably a difficult situation to get her acclimated and involved. But the staff at Bickford of Peoria have really gone out of their way to help my family with our predicaments. They have been very accommodating, and are always on top of any issues. Bickford of Peoria truly is a lovely place and we are very thankful for it!

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3


4.5
Anonymous - Toured community
Memory Care
November 6, 2014
Verified Review
I really liked it!

Really liked but was pricey, a lot more than what Mom pays now. I did not get a chance to see any of the activities though.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

5


4.5
Anonymous - Toured community
Memory Care
October 31, 2014
Verified Review
Our choice

nurses were out helping residents, lots of activities.nice room sizes.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
October 10, 2014
Verified Review
Doing well here overall

Overall things are going very well for my loved ones at Brighton Gardens of Brentwood. Everyone is very friendly, and the care staff all seem professional and caring. The facility itself is attractive, well kept, and clean. They also do a great job with the food, my parents enjoy it, and it has been good every time I've tried it.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Loved One - Family/Friend
Memory Care
August 14, 2014
Verified Review
We are very happy with Sunrise.

We are very happy with Sunrise. The women keep complaining about being bored. I would like to see some more activities. I love the director, I just think they need more. The physical space was very important. It's small and lighter and cheerier, and happiest, than the other places we saw. The people that work there, are very understanding and are very good. I am quite pleased by that. There are little things, every once in a while they miss little things.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Chris Mylott - Toured community
Memory Care
August 2, 2014
Verified Review
Wonderful experience at Bickford.

My mother has Alzheimer's disease and could no longer care for herself. We were able to get her in immediately and the care she receives is outstanding. She loves all the caregivers there and is safe in her own surroundings. I am worrying less and getting more rest knowing she is well cared for.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Michelle - Family/Friend
Memory Care
May 27, 2014
Verified Review
We are very pleased with them overall.

Based on other places we looked at, for what we are paying for and what we are getting, it's a pretty good deal. They have the monthly activity schedule set out but from time to time, they don't happen. She loves the food there, and we have eaten there too, and it's very good. We are very pleased with them overall. When we first chose it, we met everyone, the sales staff, and the director, and we met the chef, and everyone was nice everywhere we went, but I liked the layout of the room. Before we signed any papers, we popped in at various times unannounced. We asked some of the residents questions and if they were happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

5


4.5
grandma of 4 - Family/Friend
Memory Care
January 9, 2014
Verified Review
Finally, a place for mom

My sister and I checked out many residences for our mom before we decided on the Bickford of St. Charles, Il. The staff there was very friendly and informative when we toured the facility. The place is very clean and feels like an elegant but comfortable home with lots of open gathering spaces and a number of cozy fireplaces. The dining room is decorated very comfortably and each resident is given a menu to choose their meals from. The floor plans for each apartment are roomy and laid out for the convenience of the person living there. The fact that you bring your own furniture to your apartment makes it feel more like home. The rooms have big, bright windows that allow a lot of natural light to enter your space. Housekeeping and laundry service are also provided witch makes it easy for your loved one to live hassle free. Our mom has only been here for two weeks and she is having a few problems with adjusting to her new surroundings but the staff is helping her with that. She is 89 years old and until now has lived on her own. She also has some dementia so things are a little difficult for her, but my sister and I are sure we made the best choice for our moms health, safety, and well being by choosing the Bickford.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

3.5


4.5
Ed - Toured community
Memory Care
October 24, 2013
Verified Review
No openings

IT was a very good tour. We did not choose this location because they had a waiting list. It is also a large facility

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
Sheila - Family/Friend
Assisted Living
August 29, 2025
Verified Review
Welcoming Community.

Big issue: NO access to staff after 6pm. Three times my Mom called me late at night (in Chicago) confused/scared. She woke up and did not know where she was (nightmare??). She needed a staff member to enter her room for 5 min to comfort her. I called the facility and NO answer. I texted the leadership (per their instruction) seeking a staff person to check on Mom...no response! Family NEEDS to be able to contact night staff on rare occasions such as these. Simple solution: buy a cheap burner cell phone for the night nurse. Family can call or send short text message seeking help. My Mom was happy at Bickford. As her daughter-I was the critic. I was fortunate to be able to visit Mom frequently...the residents were truly a community.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

5

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
August 25, 2025
Verified Review
Friendly and caring staff

Overall, I am pleased with Bickford. At times it seems they are understaffed, but I think that's a very common problem right now.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

3


4.0
Anonymous - Family/Friend
Assisted Living
August 20, 2025
Verified Review
Highly recommend

[name removed] is wonderful in setting up activities and genuinely cares about the people there. Yes, we would recommend this community to other families based on the experience so far to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

4

Value for Cost

5


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