Bickford Senior Living

My mother spent four wonderful years at the Bickford. She was loved and cared for by many. The staff is exceptional with a special shout out to Amy and Cindy for their caring and knowledgeable services they provided to my Mom. My Mom always felt the Bickford was her home. If things were changing, I was always notified. End of life care is challenging and expensive, but the Bickford family made it easy and loving. I would recommend this place to anyone looking for assistance with their loved one.

While looking into a few options for my love one, I found that this property is a little bit higher than the place I actually moved forward with. Also they didn’t have enough staffing for what she needs medically. However, my staff interaction with them was good. They are very helpful, just unfortunately was not a good fit.

From our first visit to Bickford of West Lansing, everyone greeted us and all the staff members were very friendly, helpful and nice. The food here is good, and I feel the have a nice variety of items. I also appreciate that every resident wears an call button at all times, and I love that the community is a mile and a half from my home. I'm able to visit often. The community has been made over a lot since they were bought by new management, and while I feel they have done a great job, I feel the community itself could be kept more tidy.

This was a nice facility to take a tour of, but they had no availability when my family was looking for a place for my Dad. The interior decorating was a little bit more like a residence, the hallways were a bit wider, and they even had a fish room and a bird room. The reception area had hot coffee and gave us a snack to eat when we came by. They were very knowledgeable about the facility and took us through the building to see units that already had people in them so we could at least see what the rooms looked like. Overall, they were very helpful and the facility was nice but we had an immediate need to move him in so we chose a different community.

Bickford of Peoria is a bit of a smaller community, and the staff seems friendly and knowledgeable. I like that it seems like a nice, family setting. The food is also excellent here. They have some of the best meals my parents have had while being in one of these communities. There are so many activities here as well, at least two or thee events every day. It is also a very well maintained community. I would certainly recommend it to others.

The staff are helpful and we have good communication with them. This community offers memory care, assisted living and the areas do interact. The food is good and they offer healthy options. They have daily activities and entertainers that come in. They have an enclosed courtyard for the residents to enjoy. They have a smaller memory care unit and I would recommend it.

The staff at Bickford has made my mother's move to a memory care facility to be a smooth and positive experience for Mom and our family. The director and her staff have been so accommodating to meet all my mother's personal needs. They have responded to answer any questions I've had about my mother's care, both by phone and email. They created a personal care plan for my mother, and I have full confidence that my mother is being medically and socially taken care of. The activities director does a great job in engaging residents in fun activities. I love the pictures she sends showing Mom taking part. One thing that attracted my family to Bickford were the resident apartments decorated with the residents' personal furnishings and decor. That is so comforting to my mother. Every time I visit Mom tells me, "I love my apartment." Overall Bickford lives up to its mission - enriching the residents' lives with happiness and making them feel like they are living in a place that feels like home.

This community is highly expensive. They do offer a lot of nice amenities and activities. The food is good and the community is beautiful. This community is centrally located for the family. I would recommend this community.

I'am satisfied with my husbands move to this community. He is taking some time to adjust to the community, but I know he is in good hands. The staff is great. They are always willing to help, and has been friendly when I come to visit. Everything always looks great, they do a good job with the cleanliness around the facility. They offer good activities for the residents, and provide nice meals. They are taking good care of him, and his needs. This is a community I would recommend, it is working out well for us.

I toured this community for care. I was happy with the cleanliness of the community and the staff would answer my questions on the care that is offered. The menu was appealing. They do have activities for the residents. I would recommend families to see for themselves what this community can offer a loved one.

Bickford of Middletown is an awesome place. The staff is so friendly and helps the residence with whatever they need. The staff also keeps the family informed of any changes with the resident. The facility is beautiful and very clean. Every day there are plenty of activities the residence can take part of if they want to. It is just a great experience there.

The food is good and they offer a variety of choices. They are attentive to the residents needs and likes. The staff are friendly and helpful. The activities coordinator is wonderful. Housekeeping does a good job and they also take care of mom's laundry. The community is very nice and well kept. The community is one level and they have an outdoor courtyard. I would recommend this community.

This community seemed clean when I visited it. The staff I met were nice and they had a lot of activities. This community was a little more expensive than what we were looking for.

Our mom is 94. The last 15 years she has lived on her own but was becoming less comfortable doing that. Giving up the independence of a house was hard, but Bickford made it easier with larger apartments than other facilities we toured and a staff that was welcoming, engaging and understanding. Now six weeks in, mom is making some new friends, loves the food and feels very safe. We couldn't be more pleased.

We moved my husband into Sunrise Worthington recently and have had no second thoughts about this decision. He was greeted warmly by all the staff, and as new assistants rotated in over the next few days that welcome continued. The neighborhood approach of this facility makes it feel much less institutional, and residents are free to wander about all the areas. Every staff member knows the names of every resident. We have been particularly impressed that ALL staff -- including custodial, handymen, cooks, administrators --engage with the residents. There is an RN on duty at all times, and physicians/ X-ray technicians/ physical therapists etc can make calls as well. The staff are proactive communicating with family members about their loved one's stay. The food is very good, and activities engage residents in a variety of ways. The rooms themselves are very comfortable, and kept to a high level of cleanliness. There is one care manager for 7 residents, with additional caregivers and staff members floating through the neighborhoods as needed to bathe, feed, etc. This is not a cheap facility. They charge ala carte, with a basic charge for the room, additional charges for incontinence care, medication supervision, etc. So if you have the resources, you will receive the very best care for your loved one here.

Well, my siblings and I all agreed getting mom into an assisted living facility was NOT going to be a pleasant task......Boy were we wrong. Bickford of Ames in Ames,Ia made the task SO EASY!! After years of " I'm not moving out of my house!", we were left wondering 'Huh? What just happened!'. The staff there welcomed her with smiles and was especially welcoming to her which disarmed any misgivings that she had and now she is so happy. Thanx a million.

Our mother was diagnosed with severe stage dementia/alzheimer requiring 24/7 care. We wanted a place specializing in memory care and would give her an environment of comfort, safety and love. We looked at several facilities in her area and realized Bickford met our needs. Our mother is happy there and the staff is wonderful. I live out of state and get frequent updates from staff consistent with what my siblings who live there tell me . I love the patients are not locked away in a wing. They have the opportunity to go anywhere in the facility because it is small (42 apartments), the staff knows all the patients, and there are alarms on all the doors to keep patients from walking away. Also visitors must be buzzed in by staff. Bickford is definitely the answer for our needs/concerns!

They offer a variety of activities Monday through Friday. I would like to see some activities on the weekend. The food looks good and smells good. The chef is willing to assist in anyway they can. They have done a good job of accommodating her diet. The community is clean and I have already recommended this community. I would also recommend A Place for Mom.

The director that took us on a tour of the community was very nice and knowledgable. The community seemed clean. This is a two story building with an atrium. The location was not convenient for us.

My wife was at this community for awhile before she was moved to a nursing home and passed away. The staff worked well with her and the family. We liked the place and she had a good time there. The community was clean and I would recommend this community to family and friends.