Bickford Senior Living

The staff at this brand new community are bending over backwards for the residents. My loved one likes the food, however she does think the portions are a little small. They are just starting with the activities and outings. The residents are currently helping to decorate the community. The community is clean. One of the reasons we chose this community is it is close to a hospital. I would recommend this community.

I am happy with the staff they are very nice. Mom is doing really well and adjusting. they are really good there, if the residents don't come out they knock on their door and invite them to meals or activities so they know, its very helpful when you have dementia. The food is good and mom is not losing weight and eating well. They have things all day long like exercise, crafts, play bingo, different card games a lot more. I like it because it is smaller and not as many residents, more interaction and all on one level. It's easy for mom to get around.

This is a smaller community and easier for my mom to meet people and the staff are friendly and they still are. My mom is doing good and enjoys it. She can choose her meals from a menu or get the daily special and likes most the meals but they have alternatives. Mom enjoys bingo and different groups come to sing and has tried a few other activities. Her room is spacious and she is happy with the size and has housekeeping cleaning it often.

My mother is doing well since she made the move to the Bickford. She seems very happy. The staff helped her get comfortable. From what I've seen, I haven't noticed anything that needs much improvement. The food is very good. We really like the constant care from the whole staff up to the managers. The staff overall is excellent. The upkeeping of the community is great. My mother has gone on a couple of trips to the mall and other outings. We are very happy with this community.

The staff is friendly, patient, and helpful. The place is beautifully decorated, the food is good. There is a real caring atmosphere at Bickford.

we would happy with the care that we saw here. We felt that my mom needed a little more care in special needs. They had add on's when it came to the cost of different care needs. The had a good variety of activities, The food was good and appealing. I would overall recommend the community.

We had a very nice experience with this home care agency. I was pleased with all they provided my mother with. This is a very nice home care agency.

I just stopped in there and they gave me a tour. Very nice. The problem is they are a private pay. If my dad runs out of money, I don't want to have to move him. No medicaid.

The housekeeping team at this community has really impressed me. They have been absolutely great with helping maintain my mothers room, they take care of all her laundry and do a deep cleaning once a week in her bedroom. My mother has since joined the food committee they put together to try and help improve the food they serve throughout the week. I am pleased to see how involved she is getting and how much she is enjoying the company of the other residents.

Jessica that Admission Director was great. She walked us through everything and dropped off additional paperwork that we need to fill out at our home.

This place is wonderful and have great staff and residents. They are doing a awesome job with my loved one. My loved one really likes it here. They offer a lot of activities for the residents to participate in. I really couldn't ask for a better place for my loved one.

This is our number one choice. Rihannon was very cordial and truly wanted to get to know my husband and his personality, likes and dislikes. She was the only one who took the time to find out about us, rather than jumping right in to tell us about them. I loved the memory care unit...lots of activity going on. Residents were interacting and not just in their rooms. They seem to be able to meet our needs. I have a friend who is a resident and since my visit, have concerns about communication issues with the staff and family. I will want to check into that more closely and hope that those are isolated incidences. Overall-very impressed.

Bickford is wonderful. My mother in law has been there one week and we are amazed at how it feels like home. The caregivers and even the residents are all so nice and caring. We really feel lucky having found a place where we don't have to worry about her.

I am very happy with the care at this community. It is very clean and taken care of . The staff is very caring and friendly. She is happy with the meals and the variety of food. Excellent activities. Highly recommend for great care.

I love this community and the staff. The staff is great about keeping me informed about my loved ones needs. The Alzheimer's unit is great and like no other. They tie the Alzheimer's unit with the assisted living. The staff alerts me to any problems that arise immediately. They offer healthy choices of food for my loved one to eat. My loved one feels like they are at a fancy restaurant. I also love the rooms and the privacy the rooms give. I would definitely recommend this community.

I took a tour of Bickford of Lincoln and it was a very nice community. This was one of my favorite places for my loved one to reside in. They had available activities and meals. One of the things that i did notice was the bedrooms they were small. Things were really close to each other. I did like that the tour guide was informative and very nice.

I toured this place with my mom and the staff was very kind and knowledgeable. They where helpful and very detailed with the walk through. Overall the community is very beautiful . I did think that it was over priced and was not affordable for my mother .

I really liked this community the staff were interacting very well with the residents. The atmosphere was very friendly and it was like a family home. Some of the caregivers were watching movies with the residents others were doing hands on activities depending what they liked. There was no odor in the memory care. Meal plans that are healthy are offered with good portions.

The staff at this community are always around and there to answer all our questions. Mom thinks the food is wonderful and they work with her diet needs. They offer daily activities. I would recommend this well taken care of community.

The community at Bickford of Crystal Lake is wonderful. The community offers a variety of activities for the residents to enjoy. They offer activities for the families of residents to partake with their loved ones. They encourage family gatherings and invite families to join in. The staff that offered the tour were very friendly and accommodating. They were kind enough to offer us a meal when we took the tour.