Tutera Senior Living and Healthcare

We went with Tiffany Springs because of the convenient location for family and it is a newer facility. The apartment sizes are very nice and spacious, comfortable to everywhere else. They do need more staffing for the dining room because there are only a couple of people so it does take longer to get served. Overall we have been very pleased and would recommend them to others looking.

We enjoy the staff not only being friendly to family but to our loved one as well, she has found friends amongst the staff. They are approachable and do respond to requests and concerns but not always in a timely manner. We have confidence in the nurse manager and her decision making, but we are not always confident in the decisions of others. We do think they could better improve their communication and alerting us on more things when it comes to decision making. Whenever we do have issues, we go to the director and they always listen, we never feel pushed aside. Our mother was welcomed immediately and really felt apart of things. We do not hear many complaints about the meals so we assume they are pretty good. We feel that our loved one is safe here.

Seemed pretty good but they didn't think they could care for my loved one.

The main reason that we went with Carnegie Village was because of the value for the money. We also really liked the layout of the facility, it has multiple stories and more space for activities and room to walk around. The grounds and gardens were beautiful as well.

Great community didn't like that the independent living wasn't connected to the main building. The main building is smaller than we had anticipated.

We chose Carnegie Village because of the location as well as the value for the money. The apartment sizes are very good. I do know they are having some staffing shortages so they are going through many different cooks which is why the food got a lower score, but it is covid related. Other than that everything has been good and we would recommend them to others looking.

I would tell others that this has been a pretty good experience for us. This is a newer place and still need more residents to get all the amenities going. My loved one seems to be happy with most of the staff. The food started out great and has gone down hill a bit. They do have some activities going on for the residents.

I would tell others this has been a positive experience for us so. far. The staff have been responsive to any questions or concerns I have had.

This community was a little too expensive for my loved ones and not as updated as the other community that we were looking into.

This community was out second choice but there was another community that stood out more to us.

I was impressed with Sugar Grove. This was actually our first choice, but after their assessment with dad, they said he would not be a good fit. It is a nice quiet community and all of the staff were friendly. The apartments looked newer and were very clean. I would recommend that others check this place out.

We chose Five Star Residences because of the convenient location, at the time they were having a move in special, and it came recommended to us. I think that the rooms are a good size, they were pretty comparable to others that we saw. She has a really nice size closet and bathroom, but I do wish the kitchen was a bit bigger. I look at the activities schedule every month and they seem to have a lot going on for the residents who want to participate. I would recommend to others who are looking as long as you can advocate for your loved one.

This is a good place to be, if you need to go to an assisted living community. The food is good enough. It can be bland on occasion. The staff are helpful and kind to the residents and to work with.

This community was very clean, the only thing is it was on the second floor and there was no outdoor from the room. This community was very nice and the food was tremendous.

Our family had an in person tour and it was the last one for the day it was around 5PM, and even though the lady was very welcoming and nice, we just did not get the right feel for this community. We did like it, but the layout was different and we thought long term it wouldn't be the best fit for our parents.

This community was just not homey, and did not give that warm feeling that we were looking for for our loved one. The tour people were very accommodating on the tour the community just did not fit our needs.

The cleaning services have been very good and on time. There were some issues with medication management with pain medications when my loved one needed them due to an injury. Sometimes she would have to wait for a while and time management could have been better regarding the medications. My loved ones one complaint was that the food was so good that they were gaining weight.. not a bad thing! For the most part the people are very kind and caring. When my loved one first moved in there was an issue with internet but it was fixed after a few weeks. The maintenance is better than most. My loved one has continued to rehab while here and came in on assisted living and she is now ready for independent living again. All the people involved have brought her a long way.

Good,, staff comes and goes, but seems better at this point

Swan Place was very helpful and caring in getting my dad in their facility in an emergency situation during the height of Covid. Made the transition easy and he acclimated well. Caring and compassionate people with good communication with the family. We appreciate the extras including rides to doctors. They have a lot of activities. The rooms are very nice as is the entire facility. The only thing we don't understand are the annual price increases seem excessive. Otherwise very happy with Swan Place overall. Would recommend to anyone needing to help their elderly loved ones transition to a facility.