Tutera Senior Living and Healthcare

The CNA's that helped take care of my dad at end of life stages, were amazing. They helped me through the most difficult time of my life.

The staff at Carnegie Village is stable they do not use agency. They are caring and attentive to your loved one. The place is large and requires use of an elevator for most folks to get to activities and meals. Overall good programing and solid consistent care at this place.

All staff are very informative. I would highly recommend Lamar at Town Center.

The overall experience would be a 4.99 because no place is perfect. The activities get a 3.5 but I am limited by what my wife can do. You get a lot for your buck here. I would most certainly recommend Smith Farms Manor to other families!!

Those are my dad’s words. Good food, friendly staff, comfortable rooms, nice library. He likes the monthly men’s lunches, special programs and veteran discount. They offer essential extras for dressing, showers and medication reminders. Not set up for medical care. Had some problems cleaning apartments when Norovirus hit. They make a great effort to accommodate the residents. My dad likes it there.

The staff at Church Creek is generally friendly and helpful. The meal service tends to be slow due to challenges of the workforce.

Staff, nurses, aides are all very nice and helpful whenever my mother needs them. They respond in a timely fashion almost always. Premises is kept clean and neat. There are a good amount of activities. The only complaint is the bland, hospital type food

I am writing this in our little dining nook at 1021 Sassafras, skylight-lit and facing the trees that edge the nature reserve. We loved it that day last July we first saw it; seven months later we love this cosy new home still. We love getting to know new people over dinner and Saturday breakfast, we love [name removed] vigorous chair exercises, we love the concerts to and from we are whisked in the bus, the marvelous recitals in the Terrace Room, and much else, but most of all the friendly warmth of fellow residents and staff alike.

We were assured 2 "5" star meals and they just serve breakfast and Dinner. The dinners are ok and I don't know how you can get a "5" star breakfast. Beef enchiladas with no condiments, like sour cream and salsa. I think they are ripping off the residents that don't take advantage of both meals because they charge you whether you eat or not. In my opinion, it should be an extra option on the rent. The charge for meals whether they eat or not. Other than that it's about perfect

The staff have been very friendly and it seems like they genuinely care about the tenants. The people that live there are very warm & welcoming to my mom. She loves it there!

The overall experience is good and the cleanliness is ok but they use the same mop water for every one on that floor. I believe that is the cause for Covid outbreak here so often. The friendliness of the staff is excellent. Quality of care is good. The food is terrible but the activities are good. I pay over [fee removed] and get horrible meals like chicken wings and frozen pizza. Just got an increase on rent after being here less than 6 months! They need communication between maintenance and renters. I think they need to really work on their meals the most!

We had a great experience touring the facility and all of our questions were answered. We had a great experience moving in. Everyone was friendly and helpful. The directors, staff, and nurses are very helpful and nice. The facility is clean and decorated nicely, and they provide several activities. There is also entertainment and my dad especially enjoys the guitar player that performs. He gets good care from nurses. When I call or text I get the help I need.

So far things are going well. The only big complaint is the food. My mom isn’t a big fan of the food. It would be nice if some other options were offered at meal time. Some times the communication between staff could be better. I do feel my mom is loved and cared for at the facility.

Dad is healthy enough to be in independent living, so this is a great place with his own place and garage. He can come and go as he pleases and they have activities for him. He's enjoying playing Euchre with new friends. There was some confusion with the rent amount and when it started, but that has settled out now. He's liking his new home.

It has been a while, but our experience with everything and everyone there was just fine! It was in a great location and close to my sister and I so we could visit often. Mom was happy there, I would recommend them to others.

Everyone who works here is friendly and helpful. Their kindness is genuine, they are patient and do their best to solve any issue that arises. To be honest, since my husband died I don't go to lunch or dinner often. In the past though I would say they needed better timing on getting your meal and consistency in preparation.

We are satisfied with our choice and we know that our loved one is safe. There is always room for improvement but when we have had questions they have been addressed and answered.

My mother recently moved to Park Place and is settling in. The staff have gone out of their way to make her feel welcome and I appreciate her being somewhere close and with people she can interact with. It is a big adjustment but everything is in working order and she is making new friends.

It's been fine for my loved one so far. Only bad thing I know of is if she decides to go to big house for a meal they quite often run out of main meal leaving hamburger as an option

I chose this community due to the cost and also the size of the apartment. The food is pretty bad and you don't have any choices unless you want a hamburger or hot dog. I have a medical reason for needing to take my meals in my room and I'm charged an extra $50 a month for that.