StoryPoint Group, LLC

The staff at Independence Village of Avon Lake are wonderful. The facility is very clean. Apartments are a good size. There are a ton of activities available to participate in. It is an active community.

It had been VERY VERY NICE. All of the above have been just great ! We live in a very nice 2 bedroom apartment. I certainly would recommend to others!

I can highly recommend Bayfield. It's a 10 on staff, food, care, and cleanliness. Everyone that works there is friendly and attentive.

The community is peaceful and clean. The food is good and the staff and companionship is wonderful. I am very happy to be a resident here. I have made many friends and enjoy spending time with everyone.

We had to move our timeline up very quickly due to a hospital stay, and Independence Village was so helpful and compassionate, making my dad, my siblings, and myself comfortable with this new situation.

We have a 2 bedroom apartment that is very nice. The staff has been very helpful and friendly. We eat our evening meal in the dining room and it is very good. There are many activities if you care to be involved and I ESPECIALLY appreciate the service which takes me to scheduled appointments.

Our father spent only two weeks at Gaslight Village, as he passed away much sooner than any of us expected. During that short time, we were deeply impressed by the level of care he received. The staff treated him with kindness, dignity, and compassion, and they cared just as thoughtfully for our family during a very difficult time. We are truly grateful for the warmth, professionalism, and genuine concern shown by everyone at Gaslight Village. They made an incredibly hard experience much easier, and we will always appreciate the care they gave to both our father and our family.

I am so grateful we chose StoryPoint for my family member. They made it such a stress free transition for all of us. It was a big decision for the entire family but as soon as we walked in we felt at home. The staff is so helpful and kind. They all go above and beyond. My aunt is happy to have found such a great home .

The kitchen staff and servers are wonderful. Food is good. Building is maintained extremely well. Apartment is extremely clean and well managed. Care staff take care of laundry and do a great job. An animal friendly environment for my dog, Stella. Staff always great my dog, even before me.

We moved my 100+ year old aunt to StoryPoint (Quartet) three years ago and we absolutely made the right decision. The building is beautiful and has great dining, but the biggest positive is the staff. From the beginning, they treated her like their mother/grandmother/great grandmother. She was so happy to have so many "family" members caring for her since she has no children of her own. Take a tour and you will see for yourself.

Independence Village has been wonderful in working with us. Bro-in-law signed contract on 5/5 to move in later in the month. He fell and broke his leg on [date removed]. The trauma left him delirious. They have kept in contact with us and are still allowing him to live there since his recovery is almost complete. The people are nice and helpful and welcoming and AVAILABLE! Food is good and balanced. Transportation is available. The residents I've met really like it there.

We did a very thorough search of the facilities in the south Bend/Elkhart area before we settled on StoryPoint in Ganger. [name removed], marketing staff, did an excellent job of providing information and a tour of the facility. She also went out of her way to make sure our room and furnicings were acceptable. I was impressed by the large room size and the small size of they it for memory care. Everyone at StoryPoint is very friendly and willing to help anyway they can. We enjoy the food and being able to have free meals when visiting. There is also a lot of activities to engage the residents. A+

My mom is clean , comfortable and cared for very friendly staff. Plenty of activities to participate in. Super happy to have found this place.

We absolutely love it. We feel like Papa has a real home with people who care.

Mount Vernon Senior Living is a nice, clean, bright place for anyone who just needs a little help sometimes in what we take for granted when we are younger. Getting old isn’t for sissy’s. There are a lot of courageous men and women who stay there and as well as many wonderful staff who help make their experience pleasant and comfortable.

I was very impressed with the place that it had so much to offer our dad and he liked what he saw from the dining room to the different meeting rooms that were available. The personnel that we met were very helpful and friendly answered all our questions clearly. We gladly signed Dad up but unfortunately he was not able to go as he passed away unexpectedly. The staff handled our unexpected situation very professionally and fairly. I would highly recommend this facility to anyone who needs assisted living.

My first impression when I walked into this community was the love of God throughout all the people we met. The longer my daughter and I have been here the more love we have received. There are activities for every single person no matter what your likes or dislikes are, plus the music is always from a different talent which gives us an all round experience. This community feels like a big hug!

[name removed] the onboarding person is the best! The value for the money here is great.

Staff: Good, Activities: Good, Food :Ok, Cleanliness: Good, Apartment size: Good!

Can't rate the activities... haven't participated... doing rehab... resident did say the music has been nice at on site programming.... so... I think good overall. 8. Hard one because it's all very expensive... it's valuable for what she needs now... but impossible for long term unfortunately. 4.5 for short term... 2 form long term though that is more of an indictment of the industry as a whole. Yes I would recommend this community to others...good balance of facility, care and value if the service is needed. I would do this again.