StoryPoint Group, LLC

The activities director is above and beyond great! The head chef tries hard to keep in mind the nutritional needs of seniors. The financial lady is very good but the sales lady makes promises that do not come true ie: she promised me that when I got into my actual apartment instead of the temporary one, they would move my stuff...all of it but I had to beg to get my bed, dresser and desk. The rest had to be done by friends not them. I have more examples of promises made but did not come true. The facility director finally stepped in and got my dresser and desk! However, she asked if I wanted to meet with her and I said "yes", but never heard from her since.

I would rate all a 5. Been very pleased with the facility and, most importantly my Sister, as resident, is comfortable and happy. Yes, we would recommend StoryPoint Gahanna Central to other families based on the experience so far.

Everyone on every level of staff was extremely helpful, supportive, kind, and welcoming. I felt at home there as did my boss who was trying to accept his new "normal". The facility was clean...CLEAN! No smells or overpowering cover up of smells, I was very impressed with the entrance and comfort of the place as a whole. The residents were out and about walking around and actually doing the activities, which were catered towards all ages and stages of adulthood.

I have Lots Lots of years Little longer I'm getting more older my caregiver [name removed] She help if I have weakness If I become old lady with my husband [name removed] he become old man I lot lots of years We become Senior Citizens StoryPoint West Bloomfield (formerly[community name removed])

I would rate all categories 5. The care the staff gave and how helpful they were family. Yes, we would recommend Danbury Westerville-Parkside Village to other families based on the experience we have had so far.

I would rate them all at 5 (or 6) Except for the food. Mom & other residents did not seem pleased with the food. Mom had a lot of BLT's. All else was wonderful

StoryPoint Rockford is home to many. Senior Living can be a difficult step in life but the staff go out of their way to provide great care with lots of love. We especially love when the therapy dogs come to visit- so many smiles! If you love music, outings and fun, this is a great place to live. Everyone is family.

My mom loves it. She has made many new friends and enjoys all the activities and excursions. She is very happy. Highly recommend. Good meals and lots of activities to keep her active. Encourage residents to make friends and stay active. Perfect for my mother.

The facility is great. High ceilings and a lot of natural light. The staff is warm and friendly and even staff in other parts of the building greet you by name. The director is not near as friendly and her predecessor set a high bar which she has not been able to replicate. All other team leadership is great and the Memory Care Team is excellent and responds to any concerns positively.

I cannot speak highly enough about StoryPoint assisted living. Every interaction has exceeded expectations. The care staff is wonderful - their dedication and compassion shine through. Executive director [name removed] has been incredibly kind and helpful. The wellness director, supervisor, and caregivers treat residents like family. This is a calling for them and it shows! The transitional care nurse made move-in smooth and comfortable. Activities director [name removed] is sweet as apple pie creating engaging programs. The chef makes amazing food and treats, cleaning crew maintains pristine grounds, and waitstaff provide five-star service. Trusting someone with our Dad’s care was difficult, but StoryPoint has proven our trust well-placed. Residents receive love, respect, and dignity. We are grateful every day we chose StoryPoint.

ALL of the people there are very kind, caring and sympathetic to my mom's needs... from the front desk greeting, to the kitchen staff, to activities, nurses and most of all aides...as challenging as it may be for my mom, they do their best to keep her comfortable there while keeping their patience.

Mom has been in the Memory Care unit at Ludington Woods for about a month now and we could not be happier with our choice. The staff was very responsive and helpful thru the decision process. While we were very nervous about the move, the staff knew exactly what to expect and made the transition as smooth as possible. Her care has been top notch and she has been involved in many of the activities that they provide for the residents. Love seeing the pictures and updates on Facebook and have even had some pictures of mom that were sent directly to me. Gives me peace of mind to know that mom is safe and being taken care of every day.

Springvale has been my home for over a year now. I have made new friends, have a nice apartment with a sliding door to walk outside, and I have my favorite things from home. I enjoy the entertainment, bingo and attend the Church services they have here. The food is good, staff is very friendly, and I have met some new friends.

My father was transferred by me (his daughter) to a memory unit at Danbury Westerville - Parkside after an unsuccessful stay at a different facility. He did experience relocation stress syndrome for about a month but did eventually "settle in" and became content there. I was always notified about any changes in medication or falls promptly. My only complaint was that there were about three times family members tried to reach the night nurse when my dad called us on the early morning hours and the call went directly to voice mail with no return call or it went to an advertising loop for Danbury facilities. On the plus side, there was always at least one music program each week which he loved.

My husband and I recently moved in and couldn't be happier! We had toured Springvale last fall and unfortunately chose another community, only to find out they where not the quality, caring, beautiful facility as Springvale. We were so excited to move in, and have a beautiful apartment on the courtyard. The food is pretty good, and the staff are kind and friendly.

This facility was so easy to work with as far as understanding price, policies etc. Our mother always comments on how kind and helpful ALL the staff is. The move went very well and the community has engaging and fun activities. The food is excellent! Our family loves to go and dine with her. The facility is clean, beautiful , and maintenance updated consistently. We are very thankful for Independence Village- Waterstone!

The facility is clean and staff is friendly. I’ve lived here for about 4 months and I enjoy all the outings and activities they offer. The food is good. I have a great view including my bird feeder that the squirrel enjoys.

Staff is always upbeat and helpful -without exception. Residents in assisted living sometimes have to wait quite a while for service after pressing their call button. Although food variety is exceptional, preparation is mediocre and service can be extremely slow.

Friendly , good staff , care about patients

The experience was fantastic. It was very clean very polite people. They had many activities for everyone. Everyone was very polite and courteous. I was really surprised that they had something like this and Luddington. I would recommend everyone to stop and check it out.