StoryPoint Group, LLC

I typically do not leave reviews but felt compelled to respond about the care that is given by Springvale Assisted Living and Memory Care staff. It was with heavy hearts that our family made the decision to place my father-in-law in assisted living. It is a decision we have never regretted. The staff at Springvale Assisted Living exceeded our expectations. They treat dad with respect and honor. The facility is clean and has great food and the staff is willing to work around special needs. An example of extraordinary care and love was when dad turned 100, they asked him what he would like to do again if possible. Dad replied, “to go flying again”. The staff made it happen. This is the reason I felt compelled to leave a review. Such exceptional professional care should be recognized. I personally want to thank every staff member at Springvale Assisted Living and Memory Care for their love towards the elderly of our community.

My father and I had a great visit here! We were instantly greeted by the welcoming staff, shown around the facility and given lots of helpful information. The place is beautiful, and very well taken care of. The living space is incredible, and the food offered was delicious!

My dad calls Briarwood HOME. Our experience has been great. Everyone treats my dad with compassion and respect. They have fun activities, field trips, always something fun going on. The staff makes the residents family members feel at ease too.

The staff is wonderful . They all really go above and beyond to care for my loved one. Clean facility and well maintained. I can’t say enough about how great everyone is and the level of care is truly the best.

The staff here is fantastic. No complaints about anything. They always have something for the residents to do and the staff helps with the residents to keep them involved. The dinners they have at Thanksgiving and Christmas are great. They have plenty of activities in the summer that get the residents outside. The Field trios look like a lot of fun and they have plenty of them also. All in All, I would recommend this place to anyone. My Loved one loves it here.

I like the staff and activities. Staff is very kind and very caring. I like the social interaction. I like the fact i feel safe and comfortable. I have lived here 9 happy years. I have many friends here.

Food is great staff is friendly. I have only lived here a few months but there is so much to do. I miss being af home but appreciate all the friends I have made here. I recommend this place to anyone looking.

I toured with a friend for their love one. The community has apartments and cottages available. I saw an apartment in the main building and a cottage. The apartments are nice and a good size. The cottages are beautiful with great amenities. Privacy is key as the property is private and overseen by onsite management. I would consider visiting again for my future when ready.

My husband has been at Briarwood in the memory care unit for the past 3 months and I have been very pleased with the care he has received. He has been resting comfortably, and has never given me any complaints concerning his time there. The facility is very welcoming, and the personnel are very friendly and responsive. I am pleased to have Briarwood nearby in Allegan, and would recommend it for anyone needing assisted living with memory care.

I moved into Independence Village after the death of my husband. Everyone I’ve met, staff and residents alike, have been very friendly and welcoming. This has helped me get through a difficult time and I really appreciate it. The food is delicious and there is a variety of choices. I can always find something on the menu I like. I’ve been busy trying out the different activities that are offered. There are so many choices available. Sometimes though I seek the quiet of my apartment. It’s very cozy and it’s starting to feel like “home”. All of the staff are eager to make me feel welcome and very experienced in the areas I need assistance. Every day I feel more welcome and certain that I made the right decision to move here.

Boulder Creek is the perfect place for our mother. The staff is helpful, caring and efficient. There is an obvious community feel as the residents are out and about engaging in activities whenever we come to visit. The warmth of the decor and the staff make it so welcoming.

I feel like they could have a better system of letting families know activities that are going on. But they were very quick with responding to us. Excellent food!!!! My mother in law never complained about that. And the wait staff is absolutely phenomenal. Friendly, sweet, and they all get down to the residents level making sure the residents know what's on the menu and what they chose to eat. As far as fun events with food, but 4 as far as getting the assisted living residents involved in exercise activities. And maybe that's just not something they do? But I feel like having my MIL bounce a ball back and forth with other residents, etc would be nice. It's expensive, but if you can afford it, it's worth it.

Staff at all levels are helpful in many ways. Very responsive to client needs. When I arrived here from my hospital stay, I was unable to do things for myself. The staff was always there for me with help and encouragement. Thanks to the staff I have greatly improved. My room is cleaned, bedding changed, toiletries adequately supplied, clothes and bedding washed regularly. Medication managed as appropriate. Administrative Staff and Aides truly care about me and my wellbeing, which makes me feel that I am in the right environment. The Enrichment staff are genuinely interested in our participation in our personal interests for activities and provide many opportunities.

The staff is very happy and caring which indicates good management . The memory unit is fully staffed and has a full time activities director. Wife participates and is very engaged in the activities. My wife is happy there which my me happy.

Our family's experience with StoryPoint was very positive. Our 92 year old Mother needed a place where she would be safe and would have access to additional care if needed. As a remote caregiver (I lived >700 miles away) I needed the peace of mind knowing Mom was safe and well cared for. StoryPoint delivered on those needs. Whenever Mom required additional help or support, the StoryPoint staff were there. They went above and beyond to make her feel safe and comfortable. All the staff, from the dining room, maintenance, housekeeping to the admistrative staff and facility director, were caring, compassionate, cheerful and kind. We also took advantage of the ala carte personal care services available through CorsoCare to check-in on Mom, provide wound care as well as supportive care while she was in hospice. Each and every CorsoCare team member was professional, friendly, caring, and compassionate. Our family is grateful for the wonderful care provided to our Mom.

Danbury Westerville was very accommodating to my parent's situation. They provided excellent support in the transition of my parents from Dayton to Westerville. With their support I was able to coordinate the move from my home in Florida. They provided detailed information about their facility allowing a us to make a decision on what would be best for our parents. Their care givers are excellent and the staff has provided great support as my parents moved into Danbury.

Oliver Woods is an excellent facility for all the care and services our mom needs. Her personal staff is very caring and attentive to make sure all her needs are met. She enjoys the meals and the activities provide the social interaction she needs. We also appreciate the medical staff and the care she receives from them. The Oliver Woods staff works together to provide the best care for their residents. It gives us great peace of mind to know our mom is content in their care.

Came here for a ninety day respite, which has turned into a year. Although my ultimate goal is to go home, staying here is a pleasant alternative. There are numerous activities, a knowledgeable friendly staff, and two balanced and good tasting meals a day.

This community is superior to others. This community was previously [facility removed] and now Story Point GR East. Since the 1950s we’ve had family, friends, and our church members living here. They and ourselves have been satisfied, joyful, and contented.

Very caring, compassionate staff. Clean property. Decent food, good activities.