StoryPoint Group, LLC

The value for cost would be a 4 just because it's so expensive. But you do get what you pay for. The food is great, not much processed foods. Staff is pleasant and not a lot of turnover. The only improvement could be to work more to try to get residents in memory care to engage in activity. My mom likes to stay in her room and watch TV. I wish they would work harder to get her engaged. But I realize that's not an easy task.

We moved my step father to IV Fishers in March. Staff was very warm and welcoming. Facility is clean and cheery. Great activities and programs to keep residents engaged. Food is well prepared and appetizing. My step father has transitioned to assisted living well and seems very happy. They also have activities geared especially for Veterans which is also a plus for him.

5 for each item listed. The facility and staff were amazing. The staff is very friendly and love all the folks who live at Ludington Woods. They have plenty of activities, games, and plenty of opportunity for people to meet new friends. The food service was amazing, the coffee pot was always on,it is a very homey place. I also liked there security system. This system keeps people safe.LW is an amazing place for your loved ones to get great care and for those who come to visit, peace of mind, knowing their loved ones is getting the best possible care. I almost forgot, they have a beauty shop and a doctor who cares for the needs of the people.

The apartments are roomy, I have a patio to go out on. The apartments are kept very clean. The staff are very kind, [name removed] and [name removed] were always there to take care of any problems I had, they are very kind. I enjoyed the ride around town by the golf course. Very nice place.

When our family member could no longer continue at home, he chose StoryPoint, and we are happy that he did. We all received excellent orientation before he moved in, and the community liaison was very attentive. The moving in process was easy, and staff were immediately helpful and welcoming. The adjustment process was hard for our formerly fiercely independent family member, and staff worked well with him to make it easier. People at the front desk, in the nursing corps, with maintenance, and with administration have all been responsive and helpful. The facility itself is clean, bright, and well lit. We all know that some days are better than others, and it is difficult to always have a cheerful, positive attitude. It appears that the administration has done a wonderful job of hiring people who genuinely care about the residents at StoryPoint, but it also appears that the administration is continuing to succeed by doing the things that keep staff motivated and positive.

When looking for a memory care facility to place my sister [name removed], previously in assisted living, I visited 9 facilities in the Genesee county area. When I narrowed it down to 2, I re-visited both. I had the opportunity to meet with the director of wellness at Springvale. When I sat down with her and talked about my sister, she took a lot of notes as we discussed [name removed]. She was actually building a care plan. We reviewed the care plan down to the smallest details. I was so impressed I knew Springvale was where [name removed] needed to be. The culinary staff prepared meals that were diabetic friendly and gluten free. They also prepared them in a way that was easy for [name removed] to eat in her deteriorating condition. The staff encouraged her to eat and ensured that she did. This was a problem at her previous facility, and was never a problem at Springvale. The staff of caregivers at Springvale are some of the most caring, compassionate individuals I’ve ever met. I visited my sister most days so I inter

I am very happy with Independence Village, the care and treatment of my parents by all staff members has been wonderful. If ever I have questions they are answered quickly. Thank you so much for everything.

Very expensive when we didn't require much care. My mom would not leave her apartment so didn't receive a lot of care. Just meds and meals. My dad cleaned and did her laundry at their home. The apartment was very large. I could live there??. The staff was very kind and caring! Very well trained to care for my mom who had not so nice behaviors.

Someone from our family visited my mother everyday. Staff was very helpful. Facility was very welcoming.

I would give them a 5 on all. Staff is very friendly and they generally care for my mom. Very happy with my choice and thank you guys for the help.

What we like the most about Danbury North is the open and airy design throughout the community/ They also accept Medicaid Waver. Yes, we would recommend this community to other families based on the experience we have had.

My sister needed respite care in December after being discharged from a rehab facility and with very little lead time she was welcomed as soon as possible. She is now moved in as a permanent resident. [name removed] and [name removed] who coordinate services and the residences are outstanding; very personable and just great people. The staff that works with my sister treat her like family and she truly enjoys them. They are wonderful, professional people. The food is outstanding, the facility is clean and there are activities to make sure the residents stay active. Its a difficult, life changing decision but if you need assisted living for your loved one, Storypoint gets 5 stars.

Absolutely a five, it was the best! Story point is one of the top rated adult/senior communities in a five state area. A beautiful amazing complex, the staff was continuously exceptional. The activity calendar was well organized, including in-house events, and entertainment!. The dining experience was exceptional, being prepared by talented, chefs and cooks. The therapy and exercise classes were well-versed and accommodated various levels of proper exercise. The residence were very warm and caring as mom made many friends there. Unfortunately, we lost our mom recently however, our family is incredibly blessed that Mom was able to live and enjoy her life at story point, surrounded by her loving family.

Utilize the questionnaires you provided...extremely helpful when reviewing facilities and making decision. Be certain to get special offers in writing. Definitely helps if info doesn't get communicated across departments. Know specific areas each is responsible for...facilitates resolving issues that may arise and assures you get correct information. Facility is "alive" ... residents are out and about ,lots of interaction at all times...well lit and looks like a real home. Overall one of the best and nicest in Stark County. All facilities will have challenges especially with changes. Mother is pleased happy and involved.

My Mom is a resident and Danbury is the best place for her. Danbury is bright, clean and full of life. There is lots for the residents to do, if they want to participate. My mom was in a different facility before moving to Danbury and moving was the best decision for her. Staff is caring, competent, compassionate and cheerful. I can see that she is already feeling better. I highly recommend Danbury of Mt. Vernon. Ask for [name removed], she is highly competent, helpful and compassionate!

My family realized that I needed more assistance and care than could be provided in our home. This community supported me with the opportunity and resources that I needed to improve my quality of life and recovery from seizures and strokes. I was also assisted with my activities of daily living. To this day I am fully functional and able to care for myself. There are multiple activities available to the residents: BINGO, outings, Exercise (Get Fit, TaiChi, and others), Bridge, Book Club, Balloon Volleyball, Chorus, Games, Happy Hour, Worship, Special Events plus additional opportunities . My community is filled with amazing people, from our executive director to the staff and residents. This is my HOME and it is filled with wonderful friends! We are a FAMILY!

Everyone was incredibly friendly and accommodating. We interacted with the residents and everyone seemed genuinely happy and comfortable being there. [name removed] went above and beyond to ensure the process was seamless!

My parents spent the last 40 yrs in Mount Vernon/Apple Valley area. After needing a little more help in the elder yrs they decided to move in Danbury. Had a great experience but wanted to try living in NY near family. After giving that a shot they decided they would rather move back to Danbury Senior Living in Mount Vernon. They were graciously accepted with open arms. They moved back recently and are happy to back where familiarity is critical. We couldn’t be happier with the amazing welcome from the entire staff. [name removed], [name removed], [name removed] [name removed], [name removed] [name removed], and many more were so helpful in this transition. We appreciate the attentive care and warm welcome back.

We like them a lot. Good caring staff, nice well-maintained facility, nice residents, reasonable costs, pretty good food, good activities. We have had solid overall care for Mom. We've had a few challenges, naturally, but nothing major. One definite downside is that they have just one elevator. Overall, we've had very good experiences and Mom is happy there.

The staff are all so kind and caring. My mom has been there for 2 months now and even though she has severe dementia she is thriving. Every day she seems to be doing a little bit better. They care deeply about their residents and it shows. My mom was withdrawn and non-verbal in the beginning. Now, she is making funnies with the staff and actually talking some again.