StoryPoint Group, LLC

The staff is very caring and loving. They get my Dad involved in activities. My Dad no longer eats meals by himself out of a styrofoam container. He goes to a dining room with everyone else. He is Catholic and every Thursday he receives communion and says the rosary with other Catholic residents. He finally is being helped getting bathed 3 times a week. At the last place my dad was at, they were supposed to help him bath and never did. My dad didn't have a shower for months. The facility is secure, which was a must for my dad since he has dementia. You cannot get in or out of the wing he is in without an employee letting you in. They celebrate every holiday where the dementia residents get to get out of the wing they are in and it is actually fun! Every Friday they have happy hour which is another fun activity. They play bingo, which my Dad loves! I would highly recommend Independence Village of Carmel to everyone. It's like one big family with the staff and residents. The residents even care about each other, which touches my heart. Dementia is hard and seeing how the staff gets everyone involved in activities is pretty amazing.

Grandma lives in the independent living villas. We recently used the clubhouse and couldn’t be happier with the staff, villa and other spaces they offer. Would highly recommend if looking for a community for yourself and/or loved ones.

Staff was extremely helpful even during her final days there. They treat the tenants as family. Always helping with anything at any time. So unlike many service providers no days.

My Mother in law is a resident at Danbury in Mount Vernon Ohio. We truly appreciate that she is well cared for by Heidi and her staff from the physical aspect as well as the social,,, keeping her involved in the many activities they have planned. Seeing the smiles with her interactions with the staff and other residents is a blessing. She is not only cared for but loved. Thank you Danbury for all you do for our Mom and your entire community.

I visited the community to meet my friend and I was very impressed with the cleanliness and home-like environment .The staff was very friendly and kind.

My mother has been living at Independence Village in Plymouth for almost two years. She absolutely has loved her independent living in a cozy apartment and all of the amenities within IV. [Name Removed], the Executive Director of IV has been instrumental to our family from day one. [Name removed] showed true compassion for the well being of our mom and recently when our Mom was hospitalized[Name Removed] has helped facilitate changes that need to now be made for our Mom's care. Our family can highly recommend IV and especially the level of treatment that [Name Removed] provides families.

We were not there long. The food was very nice. My MIL was placed under hospice care shortly after. During the hospice time... before and after ... the staff were all very caring and kept us updated as to what was being done and what was happening

I would rate Independence Village 5 stars!! Staff is friendly & helpful, even if it's not their dept. My apartment is a large 2 bed, 2 bath & is beautiful. Very clean & fresh. Very happy here.

My mom has been there for going on three years there. The staff is very attentive and courteous. It appears that the residents care about each other and form friendships easily. The facility has many activities for the residents. I cannot say enough about the staff. They genuinely care for the residents. I had no concerns with mom mom there.

Jason was an excellent tour guide and administrator with a wealth of knowledge. He was very professional and resourceful. Excellent tour, beautiful property, and amenities!.

It’s the best place for me to be! Wonderful staff and and food is out of this world! The residents are also very pleasant with as well. Lots of different events happing daily. The staff are always super friendly and always willing to stop and chat.

It is comforting to know that my mom is in a facility where she feels comfortable and taken care of. She has met friends there and enjoy, sitting with them for meals and the many activities that are planned throughout of the week. Her interactions with the staff are filled with laughter and kindness.

This facility is extremely welcoming and the staff is so attentive to the residents. My mom enjoys the meals and the activities. Gathering spaces are cozy and clean. The residents rooms are large and well kept by staff. They genuinely work to know each resident and they treat them respectfully. They offer several family events that are enjoyable for the entire family from the grandparent to the grandchildren.

I am a contracted Dance Fitness instructor, seated for the residents. The staff is friendly, helpful, engaging and thoughtful. The facility is always clean, picked up and especially decorated for different holidays.

We recently moved my mother in law to Briarwood and are so happy with the overall experience. From start to finish, the team made things easy and helped walk us through options and went above and beyond with yours, treats to sample food, friendliness, cleanliness and just overall helpful staff. We are thankful for the staff who helped us and take care of our loved one.

Storypoint was magnificent. The staff there was also first class. Everybody was very friendly and supplied us with all the information that we needed to make a decision.

Nice food is YUMMY & places to go I enjoy being around everyone even the workers. THANK YOU I DON'T MIND PAYING THE MONEY IT'S WORTH IT THANK YOU SO MUCH TRANSPORTATION TO & FROM & PLACES DOCTORS VISITS ENTERTAINMENT I LIKE BEING HERE MY G-DAUGHTER IT TOOK HER A WHILE TO GET ME HERE I THANK ALL OF YOU FOR HELPING ME OUT.

StoryPoint was a wonderful place for him to spend his last few months close to family. The staff was friendly and welcoming to my dad and communicated promptly with me when any issues came up with his care. I really appreciated their patience and warmth. The facility is lovely and has all the amenities we were looking for. The environment is peaceful and easy to navigate.

My parents have been at Story Point for 8 months now and I have no complaints. All of the staff seem genuinely concerned for the care and well being of the residents. The facility is always clean and decorated nicely. There are plenty of activities and the salon meets our needs. The only suggestion I would have is that I would like to see diabetic friendly menu choices each meal. Overall, this is a top notch facility.

Wonderful place to stay. Very nice facility, large & spacious rooms. Bathrooms are good size and can handle necessary wellness equipment requirements. Dallas the maintenance man does a great job with special requests to make sure your room is exactly how you want it. Staff is very proactive making sure all residents individual needs are met. The chef & kitchen staff provide excellent meals with a good variety of nutritious choices available. Small gym area is available for residents who choose to work with Physical & Occupational Therapist's. PT & OT staff do a great job helping individual residents improve their overall health & wellness and build camaraderie thru exercise.