StoryPoint Group, LLC

The people at New England Club have done everything possible to make the transition for my mom very easy.

My mom is in Assisted Living here. Good experiences overall for Mom. Some communication issues between staff when Mom was coming and going from the hospital. Sometimes too many status calls from Parkside...but other times I expect to be called (when coming back from hospital) and I am not. Great staff...possibly some management changes going on which get in the way. Good activity selection. Mom feels very busy which is nice.

I love it! He really likes. The value has been good. The physician is a little hard to get a hold of. Everyone else is very responsive and attentive. The food is good, and he came late and they even fed him. They are very accommodating. This was my first choice, when it came to value and cleanliness.

We took a tour of this community when we were looking into respite care for a loved one, and fell in love with it. They did an excellent job with the respite care. We would have loved to be able to move her here permanently, unfortunately they were completely full at the time. We did end up using another nearby Sunrise community, which was also excellent. I really liked the way this community is laid out, it is all on one floor, and is very spacious and easy to navigate.

We moved my loved one here from another community that we had a very negative experience with, and the difference has been night and day! The level of professionalism here is just outstanding! The facility itself is amazing, and the staff here are just fantastic. My loved one has shown so much improvement since moving in here, we'd recommend them to anyone!

Our experience with Senior Star has been a good one, so far! It's a very nice looking community, and they always keep it very clean. It has a friendly, comfortable atmosphere, and the residents all seem content. They're also very friendly when interacting with families!

They do a really good job. They are really clean and the staff is very friendly. They don't have a lot of activities, they have a Thursday activity, but that seems to be about it. It would be nice if they had some common areas where the residents could mingle and just have more opportunity for social interaction. They go above and beyond for her. They take really good care. It think it's such a good place.

Unfortunately my loved one was only here a short time before she developed some issues that would beyond what they can handle, but during her stay here I thought they did an excellent job! They were incredibly accommodating, and really bent over backwards for us while we were there. I really liked that the staff knew the names of all the residents, it really added a personal touch and made it feel much more homey.

My mother in law moved into Danbury a few weeks ago. The experience has been wonderful. The facility is beautiful- the decor is so warm and inviting. The staff are all wonderful - always willing to answer questions.

We love it there. My dad loves it there too. We are just tickled with it. They are just such nice people, and such a nice place. It was very reasonably priced. They have good food, and so many activities to do. The management are such nice people. They are great over there just as nice as they can be. It's perfect! I couldn't complain about a single thing!

We have been very happy. Every time we go they are doing something different, for activities. The main reason we chose them was the friendliness of the staff and the cleanliness, the overall appearance, but mostly it was the people. We haven't had any complaints or trouble with the food or the laundry. It's been everything we wanted.

I couldn't be happier. The staff is excellent. They are helpful, friendly and supporting during a very stressful part of my life. My mom's "care partner" always has a hug for my mom, and will just sit and talk to mom for as long as my mom needs it. I have been offered a free support group to help me with my emotions and concerns with my mom.

The couple moving from their home of 50 years were very hesitant about making the decision. The staff at the Marquette offered multiple visits, meals and activities to help smooth the transition. Jeanne and Michelle were great!

They are a little short staffed right now. Their activities don’t it’s a beautiful facility with tremendous amenities. A truly dedicated staff – the supervisiory staff is truly dedicated. The place is immaculate. The food is actually excellent. They are doing their best to have my mother’s caregivers standards. Every effort to meet the individual needs.

My dad has only been there a little while, but I’d give them a 5+. We’re very pleased! I love them! I love that place! They respond really quickly. They have a lot of activities. I just feel that this is the place to start. I don’t think you’ll find another places… the beauty and friendliness. They were the best.

I have nothing but good things to say! I am really amazed with how many times my loved one has said that he likes it here! The whole family likes it, too! So far, there's nothing I can complain about! My loved one has an upstairs apartment, but it's right around the corner from an elevator. The elevator is right next to a bathroom and the dining room on the first floor! The food is great too! Everyone has been happy with the food! The staff are all so wonderful! They take care of what they need to, and are all so friendly! They have a lot of great activities and things going on! There's also a really nice exercise room! Their apartment is great! It has a big window, and it's bright and cheery! It's got a nice, big closet! It's all kind of open, and it looks so much bigger! What really impressed us was how spotless the whole community is! Everything is so clean! They've also got so many extra little areas to go and sit. There's a nice library, and a nice pool room for the guys. I really think we will end up here some day! I don't think we'll have to check any further. We've been so impressed, and are so happy with this place!

Everyone is so nice.

They are an exceptionally good value. They are very, very good. They are the only ones that have been willing to work with us and meet us halfway. When it comes to food they all have a tremendous glycemic load, and the state has some insane calorie requirements. So there are some nutrition concerns about what is imposed by the state. Some of the meals are almost all starch. That is by no way a reflection on Glen Oaks. When I brought my brother to visit and see, when we walked out he said, "Wow what a find!".

Even though it's pricey, they have been a Godsend! My loved one is having a ball here! She is such a social butterfly, and really enjoys having people around! Also, she's safe here! It really has been wonderful! We haven't met any staff members who aren't as nice as possible. Also, the other residents are supportive and helpful with the transition. They all seem happy and healthy because they have such great care and support here! They are able to talk to each other in such a social atmosphere. We really haven't met any mean or nasty residents here. Also, Jim Belcher is wonderful to work with. I would suggest him to anybody! He has not been pushy at all, and it's been a great experience!

I am 72 and I was there at the wrong time in my life. I was hoping to have my ill husband join me after his physical therapy was done at a nursing home, however, 40 days after I moved into Aurora Ponds my husband was put under Hospice care for kidney failure and died a month later. I had to move out after one month because I wanted to be near my husband and he required skilled nursing care, which is not available at Aurora Ponds. This is a lovely place, near everything but still a very beautiful quiet setting. People are very friendly and you can have a small pet. Laundry facility is so convenient. Everything is so clean. Fresh fruit flavored iced water available all day. Oh how I wish I could afford to go back now that I am alone. I know they will let me come back just to play the piano - my joy is to play for others. They called me the piano lady. There are so many things to do - I was too busy to enjoy them because of visiting the nursing home but I saw the monthly events calendar and it was exciting. It is also a very safe place to walk or ride your bike. Remember, a car ride to Lake Michigan would only be about 45-55 minutes away and lunch at Ottawa Beach Inn would never be forgotten. I speak with authority. Oh and for dessert there is Captain Sunday or Russ's delicious pies or cream puffs. Maybe they will let me drive bus to show you these great opportunities. I could go on and on about Aurora Ponds but see for yourself - it is beautiful.