StoryPoint Group, LLC

I am overall pretty happy with them. It's kept very clean, and the staff is very friendly. They are very encouraging with activities. I haven't been very thrilled with a few of the caregivers, they have missed a few things. I know people make mistakes, but if I am paying extra for her to get her medication on time, or come and get her for lunch, then I think it should happen. Toni is the manager of the caregivers, when I made a complaint about the medication management, I was pleased that she got on it right away and took it very seriously.

They been absolutely fabulous! I'd rate them 10 out of 5 if I could! In the words of my loved one "It's like a country club for seniors!" The facility itself is attractive and clean, and the staff are friendly and professional. She really seems to love it here, we couldn't be happier with it!

The staff is very friendly and truly does help all of the residents there. The do take input from the residents as to what activities they want to do. The place is very clean, food is good and the courtyard they have in the center is great for the warmer months of the year.

Everyone was friendly, helpful and accommodating . My mom Is doing great.

My Mother hasn't moved in yet, however I've visited the facility several times and have been very impressed. All of the residents are very happy, friendly and always busy. I'm excited for my Mom to move there.

They do a great job. They are very friendly, and keep it really clean. They are attentive, and responsive. They have plenty of activities, and there haven't been any complaints about the food. We chose it because we really liked the location.

They are doing a great job so far. We are happy with them. They are very clean, and the staff is very friendly. The food is excellent. The care services are not applicable, as we don't use any. We chose it because liked the openness of it, the light decor and wide hallways, and the brightness really helped with moms limited vision. We have only been there a month or so and so far we don't have any complaints or things that need to be improved.

This place is great. I highly recommend it and Mary Kay the manager.

So far The Marquette has been wonderful! It is a lovely looking, clean facility, and you get a very nice sized room for the price. The staff are all very friendly, and my loved one seems very happy here! She's had such good things to say about that now we have another family member looking into it for their Mom as well!

Everything is going great! He loves it. There are no concerns or complaints. We are very happy with it.

From the first moment that my dad and I walked in the door of Senior Star the atmosphere made us feel at home. The staff is not just friendly...they genuinely care about the comfort and happiness of their clients, who are all treated as valued guests. The surroundings border on luxurious, the cleanliness is apparent, the architectural design and layout are beautiful and user friendly. Meals are tasty and healthy, activities are plentiful and well planned and executed. The facilities available to guests include an exercise room, WII room, computer room, laundry, choir, crafts...I could go on! Each and every member of the staff is smiling and happy, as are all of the residents! Everyone is happy and cheerful. Monthly rent is reasonable and includes all utilities including basic cable, weekly cleaning of the apartment and linen laundry and a property wide life alert. My father has not stopped smiling since the day he moved in and is pleased with his decision to locate to Senior Star. We visited other facilities prior to this move, and none of them measured up to the standard set by Senior Star. We are comfortable with the fact that if my dad needs to move from independent to assisted living or memory care all of those options are available on the property. We could not be happier with Senior Star!

Mom has lived at Pinebrook for over a year now and I really can't say enough good about it. She's never been happier. The good is great - we look forward to many of their holiday buffets. It reminds me of a high-end hotel in the lobby. Every employee is so nice and helpful and makes my mom feel special. A wonderful place.

Very friendly and helpful staff. Aurora Pond is very well maintained! I'm glad we selected Aurora Pond!

We moved my in-laws into Josey Ranch over a year ago. They are both 88 years old and on walkers. The staff at Josey Ranch has been amazing. The meals and dining facility are wonderful. We really like the size of the apartments and that they have a full kitchen and washer / dryer connections. They really enjoy the events where bands are brought in. The music and entertainment is very lively. The residents of Josey Ranch are all so very friendly and really look out for each other. Josey Ranch has been a true blessing to our family.

The people at New England Club have done everything possible to make the transition for my mom very easy.

My mom is in Assisted Living here. Good experiences overall for Mom. Some communication issues between staff when Mom was coming and going from the hospital. Sometimes too many status calls from Parkside...but other times I expect to be called (when coming back from hospital) and I am not. Great staff...possibly some management changes going on which get in the way. Good activity selection. Mom feels very busy which is nice.

I love it! He really likes. The value has been good. The physician is a little hard to get a hold of. Everyone else is very responsive and attentive. The food is good, and he came late and they even fed him. They are very accommodating. This was my first choice, when it came to value and cleanliness.

We took a tour of this community when we were looking into respite care for a loved one, and fell in love with it. They did an excellent job with the respite care. We would have loved to be able to move her here permanently, unfortunately they were completely full at the time. We did end up using another nearby Sunrise community, which was also excellent. I really liked the way this community is laid out, it is all on one floor, and is very spacious and easy to navigate.

We moved my loved one here from another community that we had a very negative experience with, and the difference has been night and day! The level of professionalism here is just outstanding! The facility itself is amazing, and the staff here are just fantastic. My loved one has shown so much improvement since moving in here, we'd recommend them to anyone!

Our experience with Senior Star has been a good one, so far! It's a very nice looking community, and they always keep it very clean. It has a friendly, comfortable atmosphere, and the residents all seem content. They're also very friendly when interacting with families!