Spectrum Retirement

Well the location is really good for us. I wish it was closer, but it's actually pretty good, it is an easy drive and convenient. He eats really well, so the food must be good, because he can be picky. The head nurse is really awesome and they call us if there is anything that comes up.

After spending many days on the net, and visiting all the top facilities in Albuquerque, our family placed our Aunt and her independent care givers in the new Palmilla Senior facility as it opened in 2013. During the time she resided there until her recent passing, she couldn't have been In a safer, cleaner, or better managed facility in all of New Mexico. The food is good, the management is competent, compassionate, and never too busy to address your concerns. It was important for me to get timely feedback, as I was managing my Aunts care from Colorado. I highly recommend this facility.

We toured this community while looking into care options for a loved one. Mountain Park Senior Living was a very nice looking place! It was clean and well kept, and the staff all seemed very friendly. We ended up selecting a community run by the same company that was located closer to family, which was also very nice!

We are very pleased with how well things are going at The Gardens at Ocotillo, I'd give them top marks across the board! The people here are extremely friendly and helpful, the facility is well kept and clean, and Mom just really seems to love it here. I would highly recommend it!

My mother and I have visited several facilities this month. My mother really enjoyed this facility. We were treated very well from the start, I was very impressed by the staff acknowledgment. I was more impressed to see the residents attending activities, as activities are very important for my mother. It's clean and residents looked very happy.

They have been extremely helpful. I was very impressed with how quickly the staff got to know my mother personally by name. The food there is just excellent. The only complaint I could make (which is very minor) is that while the food is great, sometimes the service can be slow. That has just been an observation of my own, not anything my mom has commented on.

We visited many senior living complexes in Peoria before we made our decision on Palos Verdes Senior Living. We ultimately chose Palos Verdes because it was a newer and cleaner facility with a very friendly staff. Because it is newer, the layout is great and a lot of thought went into designing the common areas to maximize convenience for the residents. The individual apartments are cheerful and are located within a short (indoor) walking distance to the common amenities. The sitting room is very inviting, complimented by a warm and cozy fireplace. Our mother has made many meaningful friendships at Palos Verdes Senior Living. I would highly recommend this home to others!

We have been very pleased. Everyone has been great there. They have had very good food. They have a buffet for breakfast a few times a week that can sometimes be difficult for some residents to maneuver, but they are right there to help them with it. I don't really have one bad thing to say.

The Palmilla Senior Living slogan is: "This Feels Like Home". Their slogan is absolutely appropriate! My Dad is in Assisted Living. My Mom is in Memory Care since December 2014. I would need a few pages to express and describe how Palmilla Senior Living is a wonderful community! The community is first class. The staff is caring, professional, efficient, helpful and friendly! The Executive Director (Teresa) and Directors of Community Relations (Ann-Director, Tammy-Coordinator)/Business Office (Patti))/Wellness (Trish)/Assisted Living (Lizz)/Fun (DeeDee)/Kitchen (Brad)/Maintenance (Victor), Concierge Desks, Med Techs, Caregivers, Life Enrichment-Physical Therapy-Activities Specialists, and Food Service Providers are top-notch! I am on a first name basis with everyone-just amazing (75+ people)! The residence (facility) is beautiful, clean, and very importantly safe! The food is excellent! The facility is fabulous, the staff and residents even more so. I am so happy with this Retirement Living selection, I bring everyone cookies and cake. Thank you Palmilla Senior Living! It really does feel like home!

My mother Marjorie [last name removed] is a resident at Palmilla in Albuquerque. I cannot thank you enough for the wonderful care she is receiving. I moved Mom and Dad into Assisted living a little over a year ago, and transferred Mom to the Memory Center when Dad passed in November. I hesitate to mention anyone by name, since it might appear I am leaving someone out, EVERY staff member I have come in contact with is terrific. Having said that, Patrisha deserves honorable mention for helping me keep my parents together until the end, Angie for providing tireless care in the AL, Michelle for always greeting me with a smile at the Concierge Desk, Mary Lou, Denise and Kayla for their watchful eye in the Memory Center, and Anthony for being such a caring individual. For others not mentioned by name I apologize, because everyone deserves kudos. I can rest comfortably at night knowing my mother is well cared for, Thank You.

One of the best, most beautiful communities in Albuquerque, from the decor to the awesome food served in dining room. Palmilla staff are always smiling and friendly. Director of nursing Trish and her team are on the spot with care. Very easy to work with. Definitely one of my favorites to visit.

They were very efficient as far as getting my mother in and set up. They had everything arranged, her place clean, and they made it a very smooth transition. The biggest issue that my mother had was with maintenance. The maintenance was good overall, but there were some issues with the Comcast cable box and it took a good while for the issue to get resolved. they finally got Comcast out there and found out there was an issue with the box. Other than that, mom has been very happy with them.

I had the opportunity to tour Palmilla about a month ago and was very impressed with their beautiful facility. The staff was excellent, as everyone who I encountered was very friendly with a warm smile and a kind "Hello". The decor was absolutely beautiful and the entire facility was very clean and impressive. I'm not quite ready to make the move into assisted living but when I do Palmilla will be the very first call I make.

For the past several months I have been participating in Palmilla's activities program by leading music lectures for the residents and every visit there has been an absolute pleasure. The staff are caring and professional, the physical facility is well-designed and lovely but, most importantly, the residents are engaged and happy. I feel privileged to be a part of this joyful community.

This is one of the friendliest nursing homes that I have visited. The staff is very courteous and willing to help with anything. This is also one of the cleanest facilities that I have been to, you can tell they really care about the people who live here, work here, and who walk in their front doors. Thank you Palmilla staff for what you are doing for the seniors of Albuquerque!!

I have been working alongside the nursing staff for a year and find them to be consistently caring, and responsive to their needs. Michelle is always so helpful when I call and walk in the door. Amy, Shellie, and Esme have been extraordinarily persistent at maintaining the medication rooms and carts. Trish is always available to help guide the staff and take care of the families and residents. The facility is beautiful and always clean. Overall, they are a great team!

We are approaching a year that my parents have lived at Palmilla. One is in memory care and the other in assisted. The staff is wonderful. Very caring and attentive to them. Good food, lots of activities, if they choose to take part in them. Beautifully maintained facility. we kids feel at ease knowing the parents are safe and well cared for. Would highly recommend Palmilla to anyone looking for outstanding senior care.

I've lived here for about a year, and I find the care staff along with other staff members are very helpful in my needs. I find the food is tasty and the dietary staff is very accurate on what I like to have daily. The maintenance crew is fairly fast and responds to calls. I have enjoyed my stay so far, and I do enjoy the company of the other residents at Happy Hour. Everyone here is very nice and there is always smiles on everyones faces. Palmilla could have more activities mainly outdoor activities, also indoor activities.

Palmilla creates a caring environment in which everyone feels valued. They do so by communicating with residents about their personal care needs and follow through in a timely manner. This cheerful and sincere approach is demonstrated by daily contact with care staff and the dietary staff. They exhibit the best of what a senior living residence is all about.

My father lives in the Memory Care unit of Palmilla. We chose this facility for cleanliness, newness, and proximity to our home. It took a long time for Dad's three children to agree Dad needed to move from his house to assisted living. It only took us a week to all agree on Palmilla. Dad has been there 6 months, 4 in assisted living and 2 in Memory Care. We agreed to move him from assisted to Memory Care when the care he required exceeded what assisted living could rationally provide. We find the caregivers very friendly and helpful - always willing to do extra things to make Dad comfortable. More important the directors (nurses) take personal interest in individuals. We had a slightly unusual case, Dad's memory progression was faster than we hoped, and it was handled excellently. I urge anyone interested in assisted living to stay at the facility several hours and observe. Delve into what care is normal, what extra care can be purchased, and what care in not available at the location. Dad is not very social so it is the caregivers and staff that provide interaction. By the way, we thought Palmilla's social activities were fine but Dad won't partake.