Spectrum Retirement

In June 2014 our 94-year-old mother moved into Assisted Living at Palmilla Senior Living, Albuquerque, NM. Overall, our family has been very pleased with the facility and her care. Inevitable kinks along the way have been resolved, and she is doing great. The facility is clean; staff is courteous, upbeat and attentive; the food is very good; and there are lots of activities for residents to enjoy. Thanks to these attributes, and to the recent addition of in-house physical therapy, we have seen a noticeable, positive effect on our mother's mental and physical well-being. In fact, she is doing better now than when she moved in. Having unfortunately experienced the opposite end of the senior-living spectrum, we deeply appreciate the caring and professional atmosphere at Palmilla.

My mom moved in to Lincoln Meadows a month and a half ago. The staff there have been wonderful to work with. They have helped make the transition an easy one. My mom loves her new apartment and has already made several nice friends. She has made the comment on several occasions she doesn't know why she didn't move sooner.

Everyone here is so friendly, they all say hi when we pass them, and are very tuned into their residents. The only issue we had was that some of the aides, the caregivers were taking their breaks in my moms apartment. That was disconcerting, and after we reported it, we haven't had another incident since. It's very clean, extremely clean. They take care of the residents really well. They have lots of activities and very fun activities too. It's definitely one of the more upscale places.

The staff are friendly are friendly and outgoing, and talk to the residents. We can't rate on activities, because he was only there for a short period of time. The cost is very expensive. The location is close to my house, which is what we wanted, and convenient to the highway.

They were very helpful in placing my mom in the right area and they are taking good care of her.

My mother recently moved into the Memory Care section at Palos Verdes. It was, by far, the nicest of any I had looked at - the common rooms, dining room and hallway are very attractively decorated. The room was the largest I had seen - there's no sense of being cramped, even tho' it's a studio apartment. Additionally, the food is great.

My dad has resided at Three Oaks since October 2013 and it has been a very good experience for all of us. He was in a nursing facility before moving to Three Oaks - Three Oaks is nothing like a nursing home. It is clean, has good food and has wonderful, caring staff. Individual apartments ranging from a shared apartment with separate bedrooms to a 2 bedroom individual apartment. Many activities daily and a flexible team looking to make the transition a success.

We can't say enough good things about Dan! Our loved one is so happy here! There are a few small issues however. One being the dogs. Some bark in the early morning when going for their walk waking up the neighbor , and they are intersperced throughout the building. Also, the leashes cause a safety hazard because people can trip over them. The transportation is also an issue sometimes. Other than that, the meals are great! We feel like our loved one is safe and well taken care of here. The staff are all so friendly and know the residents by their first names. Whoever hires the employees are doing a great job! They have a wide variety of activities and it's such a beautiful place! It would be nice to see some of the exercise classes later in the morning for residents who are late sleepers.

The communication between the morning and evening staff could be improved. I think the food is wonderful. There are a few of the staff that are particularly friendly and helpful. They offer aging in place so to speak. They have Independent, Assisted, Nursing, and Memory Care all here.

My mother became of resident of the Park Meadows Memory Care facility in January 2014. While still at home she had become extremely withdrawn and oftentimes she was very uncooperative. I didn't know how the staff of Park Meadows would be able to deal with her. But the nurse and activity director knew exactly what to do and after only a couple of days my mother began to come out of her shell and participate in activities with the other residents. I can't say enough good things about the activities director and the head nurse. In addition Park Meadows is an attractive facility with beautiful furnishings. The common areas and the residents' rooms are always clean. I highly recommend Park Meadows.

After touring various facilities (to many to count!), we found that not only was Palos Verdes Senior Living the best fit for Dad's needs, but the overall picture of care available for him gave us such peace of mind too. There are the various levels of care that we expect that he will be happiest here than anywhere else. Thankfully the staff and the residents have made Dad, and us, feel very welcome in the short time since Dad moved in. He was not one to participate in activities in his ‘over 55 neighborhood’ (he & Mom lived there for over 20 years) because of his decline in health, lack of ability to physically balance when outside, signs of early dementia, and the politics that always rear their head in those types of communities. We hardly recognize the outgoing personality that Dad has become. His health has improved, he is developing friendships, and his willingness to try various activities that he would never have done while living on his own. The facility is very family friendly to visit as there are various rooms that are open for large family gatherings, as well as, Dad’s apartment is welcoming too. We are so happy to refer others to visit Palos Verdes as a great option for a loved one.

Pauline has only been there a week, but seems to be settling in well. She is out with others and seems to be fitting in. Communication is wonderful. The smoothie they made for her and the other residents was fabulous. The quality and care of care givers seems heartfelt. I think she will be very happy at Westview. The private bath and bedroom are perfect.

We chose this facility because of what is included in the price and the location is great. It is a very nice facility, the daily calendar has so many things! I think sales staff is great, i know the food vendor changed and it's working it kinks out, i wish the weekend staff was more knowledgeable.

I was very apprehensive about having my mom in a facility but it has been a great experience for my mom and she’s very happy. This makes things so much easier. Knowing she’s not home alone all day and has other people to talk to and do things with has been a game changer.

Enclave at Round Rock is good. At times, very good. My husband likes it a lot. The food is probably the biggest issue, but most of the time it is good but not great. The activities are very good when the staffing is available. There has been turnover and cancellations of scheduled activities, which is really disappointing. Still, this is overall a very caring, friendly place that we both recommend to other potential residents and family members.

We were looking for a place for my wife's 91/90 year old parents where they could stay together and get the support they needed. The facility has met their needs and the people have been very caring and supportive. The nursing director brought in hospice to provide additional support through the six weeks until my father in law passed away recently. He was discharged from the hospital to here. It looks like it will be a good place for my mother in law to continue to live, which was our plan when they moved. The food has been consistently very good, better than the independent living community where they lived previously. The facility seems to be a good size, quite a bit smaller than where they were before. The smaller scale means there are fewer activities, but I don't think that is going to be an issue for her.

We were very pleased when we first moved in and for the first 6-8 months but then they raised their prices quite a bit and some of their practices have been frustrating. *The Senior Home is run by a Corporate office and sometimes the decisions that are made at the corporate level impacts the residents in a negative way. *Staffing has been cut in the food serving areas mostly and also in the desk coverage after 7pm. *We have chosen to stay with our doctors outside of the facility as we have not had good reviews of the GP & foot doctors that come to the facility. *Main thing is the food. The service is slow and they often wait 30-45 minutes to be served. They changed the hours and it still has not helped. They have to go down very early to get served the special for the day and not have to get whatever is left at the end of the dinner time. *They do a great job with activities and games for the residents. The team of people to keep them busy and in community is wonderful! *The nurses are great as well. They take very good care of mom and make sure she has what she needs and communicates with me often to keep me in the loop. Very grateful for that. *We also have been grateful for the opportunity to use the central areas and also private rooms for some family events. We are grateful she is being well cared for but these items above frustrate Mom so they frustrate us. Wish for a little more communication from the management to the families of the residents so we can stay updated on the various changes.

My mother has been at this facility for 3 months. So far, She enjoys the meals. The rooms are very large. The layout of each room is very comfortable. Each room has a deck with a good view. My mother's only complaint is with the heating system. She thinks it is a bit chilly. The staff have been very responsive in assisted living And have been very responsive to my mother's concerns. Payment has been easy and is very competitive for the area.

Yes, she would recommend. There seems to be a shortage of staff at times. We were attracted to them because of [name removed] salesman, the beautiful layout both in and outside of the facility and the price.

The team does a great job, the facility is beautiful. ??The "additional services" are very expensive?The Pharmacy option is very expensive