Spectrum Retirement

Some things are good and some things are not so good at this community. We have been having some issues with the care staff and her medication. They have been messing up her medication and the times they were supposed to give it to her. The head nurse isn't the best, but she now takes care of her medicine herself. It is a beautiful facility and her room is very nice. There is many activities for her to stay busy with. This is a new facility, its only a couple of months old. We are waiting to see everything improves.

The only thing that I can really say about the Park Meadows Senior Living facility is that everything about the place is just really good. I have no complaints about them and I can not think of any improvements either.

We have used HighPointe Assisted Living for respite care a few times, and overall I think they do a good job. It's a nice looking facility, the staff is friendly, and they do a good job with the food. Our loved one always enjoys herself during her stays. However, I've noticed that the cleaning service can be very inconsistent. Sometimes it is fine, but she had a stay where I don't think her room was cleaned once for the whole 2 1/2 week period.

Several of my relatives and friends have chosen to make The Homestead at Hickory View their home over the past 13 years. While still the "premier" senior living facility in Washington, the facility is starting show its age. Some of the staff are absolutely wonderful and embrace the residents as family members (Barb, Sandy, Debbie). Others seem to have some difficulty with the relationship between staff and resident. You can expect that your rent will increase by 3-4% every year. but services will not remain at the level you experienced at move-in, and will likely decline. Meals are not as good as they once were although they probably meet basic nutritional guidelines. Maintenance and housekeeping assistance was once standard and provided enthusiastically. Now it seems a monetary charge is contemplated for every request for assistance by a resident. It is a shame. This really is HOME to the residents. Unfortunately for some of the staff it's just a job and they don't want to do any more than the bare minimum.

nice facility.

I thought they were very nice. I feel like their assessment wasn't very thorough. I feel like I was very clear about the needs and challenges of my loved one. They assured me that they would be able to handle the challenges and meet our needs but they were not able to do so. I feel like they need easy residents, like they are more of a light assisted living.

I toured a lot of places and this was one of them. A lot of places have nice facilities, and window dressings, this included. However the directors and managers seem to be more interested in vacancy rates, and maintaining their occupancy, than actual patient care. A lot of them don't want any kind of liability. Make sure to ask the retention rate or average tenure of the staff. It didn't have a great homey feel to it.

This group has memory and assisted living brand new decent prices but big charges for addl services.

It's definitely what we were looking for as far as assisted living. The place is clean, and the executive staff is all very friendly. They must have had a lot of turnover or not enough staff because weekends have been very difficult to get set up to go forward for the next week. The scheduling is off, she gets medications late sometimes or won't get a shower maybe. They don't seem to have very agressive physical therapy, from what I can see. The communication among the staff is not really good. They are a pretty new community. We chose them because everything looked so terrific, and we heard others loved it. The food gets repititious, but I would give them probably a four.

It wasn't my favorite place. There have been problems with theft with multiple residents including us. They said that they would file a report but I don't think that ever happened, I never got the report. She fell and she had broken bones but the nurse told me she ok, we didn't find out for weeks. My mom loved a lot of the staff and the staff loved her. They have memory care and assisted living, and she is in-between. The food was not elderly freindly, they would serve them wraps and they have false teeth and can't bite off the tortillas. The chefs did a great presentation, and the food was good but it just wasn't elderly friendly. The management were good to us but the nurses and the housekeeping staff were not as friendly.

That was my next choice, I liked the girl who showed me around. She was really helpful. They were nice, but they weren't busy and it was that kind of thing. I wanted something with a lot of stimulation and interaction. They are fairly new, so it might just be that they aren't full yet.

At first they went all out and the food was delicious. It's really gone downhill. the menu is really repetitive. they don't have enough menu choices, that's the biggest complaint my mother has. Their selling point was that they would be able to take her to doctor appointments. Now if it's over 10 miles then it's $30. I was very disappointed in that because the point is to get her to these appointments when I'm working. Albuquerque is not a huge city so you have to go where their doctors are. I haven't seen them clean but I can tell that it's not being cleaned the way I would clean. Not that it's dirty but they just don't do the extra touches. The place is beautiful but I just don't think they're coming through with their promises. Overall they're good but they come on strong with all these things that are not really panning out. I can't say that it's not good but it's not the top quality that they gave in the first month.

My least ,not sure I could see myeslf living there. Not easy feeling.

I toured and things seemed kind of chaotic. The director was not present or active in any of the routines of the residents' lives there. The nursing staff was very kind but I'd be concerned if there is no follow up with the director. The sales person was helpful but no follow through after the initial tour. It is a new, beautiful community but that does not always mean everything. I would be concerned if I left my loved one here if she would have follow through on her care needs. The food was delicious though. And the activities had much variety. Did smell of urine in some places at times.

GOOD things: The Director gave us a very complete tour. Independent & assisted were in separate wings (good). Very clean. Appeared to be well managed. BAD things: Too small. Not enough other couples to socialize with.

Nice new place, but not great outdoor landscaping/enclosed and staff felt less than warm.

Enjoyed meeting with the director. Call Pendents monitored by them. Spacious apt. looks promising

I think Mother would like the menu here better possibly. Didn't feel as welcoming as Villa Vent. 2 yrs old, obviously a lot newer facility, residents haven't got the hx there that VV has. Still it didn't have that little town feeling to it. Meals are a point system to use, Not sure that Mother would understand this for a while.

this place is big. Lots and lots of activities. I got mixed up about where I was on the tour - lovely place (3 stories)

Facility was beautiful, lacking in grounds for residents to walk through, construction on pool has started but that will be the only outside area for residents. For a one bedroom 865 sq ft, it starts at 2900.00. No lease requirement, month to month rental. Had lunch food was wonderful. he liked the facility but not the fact that there are very little grounds, pool in progress and that the facility is only one third full.