Spectrum Retirement

The caregiver staff on the memory care unit were very nice and we absolutely loved staff at the front desk. Good, caring people but they are not well staffed. Too much turn over which makes it very stressful for staff that continue to stay and care for residents. Direct care nurses were incredibly thoughtful, patient and loving. Nursing administration on the other hand was absolutely horrible, unprofessional and lacked clinical training or ability to care for residents and help their families navigate emergencies or hospice care.

Turnover is high in both admin and food...which whole understandable but problematic. Staff and admin is very friendly and they seem to care. We signed there because I liked the Director, who was new, but he is now leaving. That hints to me the exec's or owners have an issue if they can't keep these folks.

My mom very much liked living there for the small period of time she was there. All staff was friendly, helpful and tried their best to accommodate our needs. There were no issues that I'm aware of with anyone there. of course the residents are all friendly and genuinely care about each other. my mom made quite a few friends during her short time there.

As you grow older there are changes that occur in your capacity to live as independently as you have in the past. Usually it is a difficult decision to make. My children were looking for a place for me. They chose la Paloma’s On Brown Road in mesa. It is so terrific. There are lots of activities and many folks facing the same issues you have. After living here for five months I have enjoyed the people who live here. We can laugh together , enjoy new experiences together and feel really comfortable in this venue. Come and join us.

Lake Travis Independent Living is a very high quality facility for independent senior living. The building seems to be well built with attractive apartments and generally well maintained.The management and other staff is very friendly and accommodating of the residents. The food overall is very good and the service staff is very friendly and seems to know all of us by name. There are lots of activities available and the residents as a group have interesting backgrounds and are good neighbors. The biggest criticism I would have is that at the current moment and ever since my husband and I arrived three months ago, their maintenance staff has not been fully staffed, leading to some delays of needed repairs in individual apartments or common areas.

Food service could be better. It takes Way too long to receive our meals.

We are very happy to call Las Palomos our senior home. We waited months for an opening and after looking at many other facilities we decided this was the BEST. The whole staff has been friendly and helpful from Day 1. They all call everyone by name and make residents feel special. There are many activities to choose from to meet anyone's particular needs and desires. The activity director is the Best! The meals are good and of a variety with specials at each meal. The servers all call us by name. They are amazingly helpful and patient, even when short staffed. We are looking forward to getting more staff hired in kitchen and dining room so wait time is not as long for meals. With the hiring of the new chef, we are confident that will happen, given him time. The apartments are so nice and housekeeping keeps them up with regular cleaning. Maintenance comes when requested on a timely basis. I gave a 9 score of 10 to this wonderful senior community and have recommend it to others.

I highly recommend Palos Heights Senior Living! They have been outstanding in caring for my mom. We have moved my mom to 4 different facilities over the last 10 years, and Palos Heights Senior Living is by far the best. The entire staff is so friendly and professional, and has been so accommodating to my mom’s changing needs. The facility itself is the cleanest, most welcoming atmosphere, with so many activities. Highly recommended!

Caring, cheerful, helpful, responsible, clean, friendly. I recommend Palos Heights Senior Living for being a nice home away from home.

A very nice/clean environment. Friendly staff. Plenty of inside/outside sitting areas. A variety of activities to keep busy through the day.

Overall it has been a good experience. [name removed] is thankful for the help she gets with showers. Housekeeping staff keeps quitting and so changing her sheets and cleaning bathroom is not enough. Her initial orientation to the community was dismal. No one welcomed her and we had to keep asking for someone to come talk to her about how everything including her care needs would work. It was so disappointing. But, a year has gone by and things are going better than we ever dreamed. [name removed], who is blind, has loved the independence she has. Such as, scheduling her hair and nails to be done and simply walking across the hall for her appt. She goes to many activities and has made friends.

It's a nice facility but there are staffing issues. My mother has been a resident for 3 months and has had her apartment cleaned 4 times by the staff. (It is supposed to be cleaned weekly.) My sister and I have had to fill in when we visit. We do like that she has her own washer/dryer in her room, the food is good and there are a variety of activities for her to participate in. Overall we are pleased with Dougherty Ferry Assisted Living.

A few bumps at first but overall the facility is beautiful clean and has everything our mother needs to be comfortable and well assisted. Plenty of activities for residents to do. The staff seem to know each resident personally and notice each individual’s patterns. They assist in getting them to meals if they don’t arrive on their own. They have laundry service cleaning hairdresser and have even taken our mother to Dr appointments.

The Dir of Nursing has a heart of gold. My mother loved her. Excellent. Her name is [name removed] . Nursing and med techs are dedicated and cared. Mom did not want to be there at first and they won her over. I stayed there on occasion and I was impressed with their responsiveness.

This is a great place for individuals who are looking for independent living - recommend strongly for the elderly that are very independent. Staff is overwhelmed. Sometimes it takes 1 hour to get caretakers attention especially at night time. Nurse was terrible but she's been replaced since. New nurse is better. The place is beautiful and lovely place to be in. But value for service is not good. Activities and dining hall are good. Excellent Dining service. The ratio between residence to caretaker doesn't follow state guidelines. They always come up with excuses that someone is sick. I don't think they manage their scheduling properly. Very disappointed in that area.

There has been a lot of turnover of staff in the dining room, and the meals have not been as good as expected. They are working through the issues, but it seems to be taking a while. This is my mom's only complaint/negative about the place. Mom has recommended three people to move in there. Two of them are already in and love it, and the third is on a waiting list. So overall, it is a great place for her to be! She really does love it there.

The overall experience has been positive, but it takes a while to become comfortable with mates. The community is very clean and the staff are very helpful and friendly. I'm independent, but they get a 5.The staff are helpful with answering questions and getting help when sought. I usually eat dinner only... so personal so my likes are the only response 4 Dinners... they try. The activities are a 5 plus. Very good and fluid and responsive to patrons and I think the value for cost is fair.

We chose Creve Couer Assisted Living mainly because of the price. [name removed] (the head of nursing care) is wonderful. Cleaning of rooms is not up to par and Medicine administration is inconsistent based on time of day delivered.

Overall nice place. Seems to be a lot of turnover and generally short staffed. Yes I would recommend this community to other families. They were just taken over by new management. They are definitely doing their best....very easy to work with

We were very pleased with the welcome we got from staff! The rooms are large compared with many places. Extra nursing levels are charged if needed. Meals are very appetizing and are more comfort food than gourmet but very pleasing. The community has family meals once a month and they are a lot of fun (such as brunch, Olympic game night, corn roast, etc.) Lots of activities and friendly residents. We are very happy with our choice of this community.