Sinceri Senior Living

No kitchenettes in units, not impressed with facility.

The facility was outdated and even a little shabby. The tour guide was very nice. But she told me they didn’t have pendants for residents to wear around their necks and the nurse visited only occasionally but LVNs were usually on site during working hours.

With the experience between myself and my loved one I would have to say that their staff and medical team was not that great. They were not administrating my loved one with her medication consistently and when questioned about it their argument was “We didn’t think she needed it”. On their website they claim to be an Alzheimer’s and Dementia Care, but from what I see they really aren’t. Patients have access to exit doors and running around in the hallway. Since they can’t handle those kinds of symptoms in someone their suggestion to hire a full time assistant to look after her because they couldn’t do it. And of course the charge you more on top of what you are paying now. Makes you think why you’re even paying the base rate. The corporate staff was good though. They were able to hear us out and assist us in moving my loved one to another facility.

My loved one lived her for about 7 years and the last two years it really has gone downhill. There has been such a high turnover in staff with each new director it seemed to get worse. The rent kept going up and my mom wasn't getting the care she needed. We no longer felt safe and I wouldn't recommend this to anyone.

I looked at Morning Star when I was looking at different living options for my parents. When I went on a tour, I was just lost. We were over in one part of the facility, and then we were in another. It was just too confusing, and I could just imagine my parents getting lost there as well, so I chose another community.

Old, pending repairs and modifications. Didn't like Cobblestone and one-way street.

I toured Wellstead while looking for living options for my father, and while I thought the facility itself was good, I really was not impressed with the woman who gave the tour. She did know what she was talking about, and was informative, but she gave the impression that she wasn’t really involved with the residents. When I saw her interacting with them, she didn’t know people by name, and the conversations just seemed wooden. As I said before, even though the community itself was nice-looking, I wasn’t really made to feel comfortable by the staff and the people there, so I ultimately chose a different community for my father.

Visited here. Place smelled of urine and residents did not care for the food in the dining room as we waited for a tour.

The place is kind of depression. Too many nook & cranny, narrow hallway, not very fresh, staff don't seem too enthused. Fear the possibility of wheelchair bounded mom can get stuck in some corner & forgotten. No firm pricing with a big unknown piece of care cost. Would not consider at all.

The memory care area of this community seemed a little understaffed when mom was there. They just set residents in the dining room and did not make sure they were eating. The food looked ok and the community was clean. Someone went through her room and left food and clothing on the floor. When I visited I only saw a nurse, two aides and a social worker on the floor. I would not recommend the memory care unit of this community.

We were impressed with the staff at Magnolia Springs and it is a very nice community. I felt that it was more of an independent living style as they do not have nurses on staff, Building is large and spacious but that does make for long walks.

Don't put your parent or lived one there if they need any kind of help. They are bare boned staff. Nursing supervisor is not nice. They show you the whole facility at the sales pitch, but neglect to tell you the assisted living residents don't really have access to the downstairs unless they can go on their own ( but they need assistance because they are in assisted living?) or guess what, you can hire an aide to take them down to listen to music for a half hour,but guess what again, the agencies all have a minimum of 3 to 4 hours at a time. An expensive trip to the show. Try Willowwood or The Bridges.

We did have to move my mother out of this community, because it was not working out well. The room she had was too small, and the lack of response when she needed some help was a problem. It was not the right fit for her, and her needs unfortunately.

From what we saw on the tour, they are not what we were looking for. I thought they were looking dated and the parking for the guests was terrible.

I toured this community for my father, and his needs. Overall my tour was decent. The appearance wasn't the best. I noticed the carpets were very dirty. I didn't even feel comfortable walking on them with shoes. They could had done a better job with the cleanliness of the community.

The employees are very nice. The building does not smell good. As a construction professional, I see water intrusion. Look further.

The community feel was not what we were looking for when touring for my father, who is still very active and social despite his advancing memory problems. At other communities, I felt like he would be drawn out and engaged in the community, which could slow the progression of his disorder. What I noticed in this community was that most people kept to themselves and many people were in their rooms with the door closed. The people that we met weren’t particularly outgoing. The design of inside the facility felt more like a nursing home and less like a community. I didn’t feel that either myself or my dad could make a good connection with the management.

My tour of this community was an okay one. The community appeared to be well maintained. During my tour I noticed an activities going on, but the residents weren't really participating. I wanted a more active community for my parents, and their needs.

I was not impressed with my tour of this community. From what I saw it is more an independent community, rather than a memory care facility. Which is what I thought they offered. The staff didn't seem fit to care for Alzheimer's patients. I would not had felt comfortable moving my parents to this community. They would not had been able to provide care that I would be comfortable with. More so this is a community for someone who just needs light assistance.

This may seem like a good place based on costs and amnenites offered, but let me tell you.....During the initial sales pitch they will tell you anything you want to hear but once your loved one is locked and signed in, all the lies will come out! Please notice how many people move in every week..... they're not dying, they're leaving! Meds are constantly mixed up and given incorrectly, the rooms are not cleaned regularly- (my loved one has to live with a filthy room unless I clean it.). The shower has never been cleaned in 2 years my loved one has been there. The clothes are washed and never nicely folded,( just thrown back into a laundry basket) and then sometimes lost. The activities are mostly lame. Cost goes up 3-5% every year. The workers are mostly polite but it's all a facade. If you have questions about your loved ones care, or you notice something wrong, you better don't dare ask or they may threaten to throw your loved or out! TRUST ME! Please look somewhere else! I wish I could take my loved one out- they don't deserve to be treated like they treat them.