Sinceri Senior Living

I like the people who work here. My husband and I like our room. We love Happy Hour and residents here.

We toured a few different communities and this one didn't overly impress me. I didn't get the feeling it would be the right choice for my grandparents. The staff seemed nice however there was no follow-up after the tour. The community appeared clean.

The staff was friendly at Brookdale Kenosha and they gave a nice presentation of their community. It was a clean and well-kept community. We chose another community that had bigger rooms and closer to her hometown.

Personnel were helpful and well-informed. The layout of the building was confusing to get around; my mother who has memory problems would be getting lost all the time. Not a good choice for her.

This is a larger community and I did not get the feeling this community would work for my loved one. I did not like the way the community was set up. The people I met were super nice and the community looked clean.

The food was good and they do take good care of the community. The staff did not seem to follow through on my dad's personnel needs. They do not have a nurse on staff in the evening to help with medication. They charged for extra services that he was not receiving. The administration is hard to work with. We are having an issue with the billing department for the short time dad was here.

I love the residents.

My dad is doing fine at Orchard Park at Victory Lakes.

Things are not going as well as we had hoped at Morningside of Charlottesville. The main reason we had moved into this community was for the rehabilitation exercise programs. As of now we still have not been able to partake in the program. The issue seems to be due to new management and changes in the personnel and staff turnover. Management stated that internet was to be included in the price but we have to pay for it then they will reimburse us for our monthly payment. As of now, we have not seen the actual bill that was to be emailed to us. Some of the staff members are not treating the residents with care and gentleness, some seem rather brusque. There was an issue with the call buttons not working which was very upsetting for the residents needing assistance to the restrooms. One positive note is the food seems to be improving from when we first arrived at this community. At this point, we are unsure of what the next step should be.

I had recently taken a tour of this community and it was pleasant experience for myself. The staff where patient with my questions and made sure to answer them in great detail. I liked that it was easy to navigate throughout the property and the open floor plan. It was just not the right location in the end decision for me.

I spent a lot of time researching communities before placing my mom. I didn't spend a lot of time on this one because they don't offer memory care. The staff seemed nice and the community was clean .

The tour was nice at the Elmcroft of Rivershire. The director who gave us the tour was very hospitable and even gave us cookies wrapped to take home. It is an older community and it seemed more institutional. There was a very small uncovered outdoor area for the residents. We were looking for a more interactive outdoor area for our loved one.

I had a short experience with this community. I only had a short time period too make the decision about where to move to my mother too. I did not feel they were very able to quickly accommodate us like I needed. I did find another community that was able to accommodate us.

We toured this community. We did not like that they when I arrived that the staff did not know me. The community seemed to me clean from what I was able to see. They had activities that were going on when I arrived. I was not pleased that no one was available to assist me with the questions of what care is available.

My parent was not happy with what they saw in the community. I let them be apart of the decision making. The room that was shown did not feel like the right one. We also saw that the residents here are more further along with their dementia and alzheimer . My parent know they would not be happy here.

Nice facility, but off the beaten path,. And was not the facility that our brother would fit in at this tiime.

My brother has done a complete turn a round in his health at Brookdale Barberton. They took him off a lot of the medications he was previously taking and he has stopped smoking and is doing really well now. Most of the staff are pretty good. We've had some issues with housekeeping. We had to ask for a vacuum on different occasions and do most of the cleaning of his room ourselves. I do not know if they are understaffed or what the issue is. My brother wasn't very keen on the meals provided. They did offer other choices if he did not like the food offered. The activity director was quite good, she would try to get them involved and entertained. Outside there is a garden in the courtyard and they can sit there and on the front porch. It is a calm and small quiet community. I also want to add that I highly recommend A Place For Mom. [Removed] my senior advisor responded so quickly in helping me get my brother a place to stay.

I had a nice tour of this facility. It is a nice community with kind people. Everyone was very kind to my family, and I. The community was nice, and everything looked well-kept. The staff I met was friendly, and answered my questions. The experience was a nice one, but not the right fit for my mother.

Nice, but couldn't deal with my uncle's condition.

They have not done what they said they would once my loved one moved in. We have not had the best communication. The majority of the nurses are super. I have not seen any activities. The food I have seen looked good. The community is beautiful. They advised us they were a memory care only community, however there are some residents that seem to be more assisted living.