Sinceri Senior Living

Friendly, helpful staff in a nice facility. Overall a nice place to live. The dining room provides good food and adequate service. Theft of valuables and personal items very common.

When we toured Brookdale, we did not have a very good experience. The person whom we had scheduled the tour was unaware of the appointment, so the person that took me and my 4 other loved ones came off as a little rude. We all noticed, so it was not an option for us.

I didn't like the community and I did not get a good feeling. It needs to be updated and when I went into a room I saw they don't provide a bed and dresser. Activities are available to those who want to participate and they do not encourage to resident to participate. The gal was nice but I was not impressed with the facility.

The staff at this Brookdale location were very nice and the facility was kept very clean and safe. Our primary concern was the fact that we have run into trouble with medication management, which is upsetting because this is a rather serious issue.

My father has been doing well since his move to Brookdale Eden Prairie. It has been as good as it can be given the situation.

Liked that independent living, AL, memory care all attend the same functions if they so desire (including fishing days at Medical Lake). Liked the 1 bedroom rooms and the meal plan. Didn't really like the idea of paying $600+ for monthly med disbursement and blood pressure checks but that is apparently the normal fee at Brookdale properties.

My sister took a tour of this community for our my mother, and her needs. Unfortunately they were able to take my mother in the condition she was in, but this is a beautiful community from what she told me.

My Mom is [removed] and she is a resident as Walnut Creek. She is very comfortable there and enjoys the many things that Walnut Creek offers. However, there needs to be less turnover of employees. Pay more money per hour and you will keep the CNA's. In my opinion there needs to be a unit secretary at the nurses' station at all times from 6a.m.-6p.m. Many family members need to ask questions, get information, and also give information so that the communications are better. Often times you can't find anyone to tell you the information you need!

I had a pretty nice tour of this community. It is a good community, and the staff was very good. From what I saw the community looked nice, and well-kept. I enjoyed my tour, everyone was kind. Unfortunately their prices were to expensive for my grandfather's budget, but my tour went well overall.

I feel that this community is severely understaffed. The residents are not getting the care that they need. The Director of Nursing is very rude and unprofessional. When I have an issue she tries to throw the blame on others. The community is clean and neat and we like that. The food is good and appropriate for the residents.

My mother has gotten better since her move to this community. Overall this is an okay community. They are doing an alright job caring for my mother, and her needs. There is some room for improvement with the staff, but overall they have been okay. They do not accept W care, so if you do not have an elderly wavier after a certain amount of time. They will ask you to leave. I wish I knew this information in the beginning, but this whole process as been a learning experience. Overall I would recommend this community. Your loved one would be okay here.

They are understaffed they need more people. It is not quite as organized as it should. Her treatments go well when they happen. I think a lot of the issues would be resolved by having more staff.I visit her twice a day and I think the food is pretty good. We chose this community because we felt it was more capable of meeting her care needs. I do think they had more staff when we toured the community. They have had some turnover since she moved in. I think if anyone is considering Aspen Ridge they should do their own research and make the best decision for the individual they are looking for.

My family and I toured this community for my brother, and his needs. It was a nice experience, and everyone was very kind. The staff was friendly, and our questions were answered. From what we saw the community looked clean. Everything went well, our tour was a nice one.

After having the tour here I felt this was not going to an option for us. The ceilings were low and it was dark through out the community. It felt like it was enclosed, almost like a [Removed]. The staff that I saw were not as friendly and welcoming like other places.

We took a tour of this community and we did not find a lot of activities. There were not other residents that were active. The staff was nice and we did find the community to be very clean. We were looking for something more at the time for care for mom.

My tour of this community. The community looked nice, and well maintained. Everything I saw looked great. The staff was informative, and answered my questions. It was a very nice experience. Unfortunately this community didn't have everything I wanted, but it pretty nice community.

I had a nice tour of this community, I had no issues with it. The community looked nice, and tidy from what I saw. The staff I came across was kind and courteous. It was a pretty good experience, but it was not the community for my mother, and her needs.

The place is very nice. My mom feels like she needs a little more help when going to the bathroom. People are also going in her room and eating her snacks.

We toured this community. the rooms were very small like a studio. The property was not what we wanted. The staff were nice and answered the questions we had for the care offer. They had people smoking around the community I did not like knowing was allowed. I would recommend that families see this community for the care of a loved one.

This is a nice community, and my tour was a nice one. The community looked nice, and well-kept. You could tell they do a good job with the cleanliness. The staff was polite, and informative. It was a pleasant experience.