Sinceri Senior Living

So far we have been satisfied with their care. Small community, friendly staff.

My parents have been there almost a year. They are not happy at all about the food. They have trouble hiring and keeping competent staff. I've addressed with local management. Unfortunately I think the low pay on these jobs and others pulling from the same pool of candidates will continue to cause this.

Nice people. From what I could see while on a tour, they appear to pay attention to details in their caregiving. I do like their resident to caregiver ratio. However the rooms were very small, the ones shown were dark with very little storage and the facilities are old. The menus are unimpressive. Their parking is completely inadequate, when we arrived midafternoon on a weekday there were already several cars unable to park. An employee, trying to be helpful, approached our car and said if we could wait about 15 minutes, employees would leave and open up parking spaces. The enclosed outdoor space was lovely and I liked the sizeable gazebo in it. In all, I believe Gresham Pointe to be a caring community but the facilities are inadequate for our needs.

It is definitely not a high-end, bougie experience with one-to-one care that you would pay thousands of dollars more for. It is solid, caring, very good care. The food is average to better than average, they have healthy snacks, and spa water that they pass out to the residence in the afternoon. The entertainment director is amazing, her name is [name removed] and she goes above and beyond. I'm also impressed how many people there do things like trim nails, all to spend one to one time with residence and make them feel valued. That part rate rates of five.

They need more help, not enough staff, and more RN needs to be in the facility. Shortage of staff. My mom passed away and I just wished they had more staff. The CNA that was there treated my mom good, it's just staff shortages. The head nurse was ok,she did answer questions that I had concerns about, but they need permanent RN station around. Also my mom was in the memory care and they really need to do more with those patients.

He has experienced several issues at this facility, particularly with staffing and professionalism. At one point, he was even spoken to in a highly inappropriate and disrespectful manner. While the director has made efforts to address these concerns, the improvements have been limited. Overall, this has not been the best choice for my loved one.

Great with getting my Dad in facility. On occasion, they would be slow with coming to do things in the room such as services they often like hanging pictures, etc. Then when they hang them, they're not level and they're going sideways. Food is so so.

Edgewood Point Assisted Living is an older but decent facility. Staff seem nice and involved with the residents. It's a smaller facility so it seems like residents could get more personalized attention. Some areas looked a little worn and shabby. One of the bathrooms in one of the apartments in the Memory Care unit that didn't look very clean, I only got a quick glance. It's not a big, fancy, resort type facility but the staff seem like they care. Of note: this facility is one of the few with a Medicaid spend down option.

Although the interior of the facility is lovely, decorated nicely, seemingly friendly staff - it was just too large. Independent living is three stories, assisted living six stories, and memory care three stories, all in one connected building. It reminded me of being on a cruise ship and not knowing what direction to take when leaving the room to find the elevators. The one-time Community Fee seemed rather steep, being one and one half month's rent. Every member of the staff we met was warm and friendly.

Safe place, but lots of employee turnover. I would not recommend it. Since January, patients seem to be ignored by the activities coordinators and not given opportunity to go outside or do fun, engaging activities.

My dad thinks food is pretty good some time and he thinks most of staff is pleasant. Even though my dad doesn't do many of the activities there are a lot offered.

I used it for a 2 week respite care. Her room was shared and It appeared clean etc. My rating was low as when I picked up my wife she was dehydrated. No excuse for this.

Okay apartments. Overpriced for what they offer and compared to other facilities. Staff somewhat friendly, but not too inviting. Talked with inhabitants. Although people were "nice" nothing stood out. We saw other, more pleasant and more social senior living situations.

I had high hopes initially. All the staff were very helpful, especially the personal care staff. They were all always willing to talk to me and understanding and accommodating. However, once my person was in there, communications became much less satisfactory. She passed away 8 days after moving in, and after that communication became actually quite poor. It was difficult to find out whether there was a timetable to get her things out or not, whether they could use items such as unopened wipes or unopened adult underwear so I could donate them, etc. They never did do her laundry and I had to bug them a couple of times to get it done. Since I had never gotten any information about how fast to move out, I went over there one day to pick up a table and some other items and was told that everything had been thrown away. Without ever notifying me. I did get a partial refund of my payment for the month, since she only lived there 8 days.

The communication from the staff including the director needs improvement. Messages and emails are not returned. The food is good. It would be nice to have more piano music during the day. The place is pretty empty during the day. My mother is very comfortable there

not a good first impression. Reception area was out of coffee creamer. The glass table I waited at for my host was dirty. The host was cordial and knowledgeable. The rest of the facility was clean, but old and dated. The best feature was its proximity to shopping at Tanger Outlet mall. Not my favorite place.

Medication management/ medtech resources could be an issue- will need heavy oversight by you for your loved one to ensure proper medication management. This would be the same for special diet - if your loved one is not keen to speak up for themselves

Mostly good staff. Food better than most. Care level better than other places Sadly understaffed

It's in a quiet part of town, close to food a shopping. They just have management problems. This one probably average to what's out there, geared towards folks that are still pretty independent. there's always a little room for improvement in any facility,

The staff appears to care. Could be better with the cleaning of the rooms. About college dorm size rooms. Multiple activities daily. Pretty decent menu. It's a decent place with a staff that wants to do good for the residents.