Sinceri Senior Living

The staff at The Pines on Carmel Senior Living have been very friendly and helpful. The draw back is too much turnover. I'm not sure why. If it's treatment, pay or just not the right fit. The housekeeping is okay. It took awhile to get a schedule for cleaning and laundry set. You have to be proactive to get results. Overall, communication with the family is good. The move in process went very smooth, thank God. When my dad passed in November of 2023, I had to move mom into a single room. The staff was super accommodating. We are very happy with her new apartment. Unfortunately, the maintenance person left shortly after the move. No reason was given when asked. He was great. Still waiting for a permanent replacement. The meals are good. It is a nice variety. My mom has GIRT and they are working with us for meals. Again, you have to be proactive. Suggestion for improvement: They need to sit with corporate and figure out why the turnover of staff. If they had more consistency, there would be more structure and better care all around. They had a bus and driver to take residents to local doc appointments and stores, which was one of the things that originally helped make our decision. This only lasted a couple of months. No more driver or trips. I spoke with the Director and she said she was going to look into getting it back and running, but nothing in months. I guess I have to follow up. Thank God my wife takes my mom to her appointments. I don't think my mom could handle it if she didn't, but trips to the stores would be great. I would recommend the facility, but be prepared to be an active advocate for your loved one. It takes a few months to get things in place with the staff and payments. And then ... guess what... you still have to constantly keep on top of things. This is our second community (first in NY) before the move to NC. Same advice for both. Pray and communicate.

Most of the staff is friendly, but some really aren't. Perhaps a rating of a 4 is more appropriate. The physical therapy team is fantastic. Quality of care - I gave a rating of a 3 as they are sometimes late bringing meds, which is simply unacceptable. Some caregivers were rough with assisting with dressing and showering. The management team seems sincerely interested in improving which is a plus. Meals - food seems mediocre at best as I've heard comments from several residents. Appears to be served cold on a pretty regular basis. Simple things like ice, ketchup, and jelly not always available.

Great people with friendly staff, felt very welcomed. Xxxxxxxxxxxxxccccccccccccccccccccc. Cccvcvvvvvvvbbbbbbbnnnvbbnnnmmmmnnnnj is that [fee removed]? No! Bbnnnnnnnnnnnnnmmkmmmmmmmmmm hi bbnnnmmmmmmmmmmmmmmm

Forwood Manor turned out to be a good transition for my friend. There are minimal safety features, fall alert and some pull-chains and a dining room for meals. It doesn't have the level of intrusiveness that assisted living has. The apartment is generously sized and we were thrilled with the patio door leading to the outside for the dog, they are pet friendly. Everyone has been very nice, we've had a few maintenance issues that could have been addressed more quickly, but other than that a good fit so far.

I have a niece who comes in every other Saturday. She likes being able to visit with an overnight stay on an ongoing basis. She also likes the availability of meals and their modest cost.

It's nice to have peace of mind knowing my loved one is in good hands.

Staff was nice however a few staff members would get too involved with my mom and even give her their personal cell number . My mom was having some attitude and mental issues and would tell the staff things that were not accurate and instead of coming to me they would try to help her with personal manors.

My loved one is currently a resident at The Court at Palm Aire and the overall experience has been good. [Name removed], in admissions and marketing, is amazing. The facility has had a lot of staff turnover in other departments.

Coventry Village is a nice place, beautifully appointed. The staff seemed to be over-worked. Sometimes it would take an hour for someone to come after the call button was pushed. My mother was not a demanding person at all. I was able to meet other residents and staff and everyone was very nice to me.

We chose Ashwood Place because of the close proximity to me, their physicians, hospital, and costs. Facility and staff are great! Food services are inconsistent. A big portion of what we pay is for the food service and feel it should improve--a lot. Seniors obviously need good nutrition.

Overall, Five Star Residences of Dayton Place is a great community with nice staff and friendly residents. The cottages are a perfect option for independent adults.

The main concern is that they are understaffed at Walnut Creek, which is probably a problem everywhere. The staff that they do have, however, is proficient, caring, and friendly. Mom enjoys the food, it's fresh, tasty and very nutritious. And if there's a food she doesn't like, they gladly make her something else. We would recommend the facility.

Most of the time the staff was very nice to my mother except a couple of times in the dining room. She liked the food. Many times around the holidays it would be short staffed. Her room was always clean. I would recommend Morningside of Bellgrade to others.

Clean overall, though the floor in my mom's room are sticky sometimes and laundry can get backed up. I love the staff. The nurses and caregivers are kind and personable. [name removed] (front desk) is amazing. Nurses are attentive and take good care of my mom. Mostly good; sometimes repetitive. My mother does not take initiative to participate, but there are lots of activities available. The caretakers often encourage her to participate. The base cost is very affordable. My mother has lots of needs so the add on costs are expensive.

We chose Coventry Village because of their availability and responsiveness. Staff met with us almost immediately when we contacted them. The people are really nice, but the overall place seems to be under-resourced.

I am currently a resident at Olympics West Senior Living and my experience has been very good so far. The friendliness and staff are great. The cleanliness, care services and food are good. Overall, I would recommend Olympics West Senior Living to others.

I don’t have a lot of experience with this facility as I only come on the weekend to visit. Tha facility is clean. Crystal the front desk person and lead activity director on the weekends are both great women! They are involved with the residents and like to see them having fun. I would suggest that a microphone be used during activities as it is difficult for residents with hearing isssues to hear and able to participate.

The facility is clean and I am pleased with the majority of the staff. They are good to my mom which is the most important point. The food needs improvement as well as the activities for the residents, especially the crafts. More activities should be directed to the male population. Smoking is allowed on one side of the front porch but there is no barrier to separate it. Therefore, the wind blows it which bothers some residents. I would recommend the facility because they do not nickel-and-dime you like other facilities.

Brookdale Kenosha is a clean facility and my loved one's apartment (as we call it) is clean. The nurse in charge daily is on top of everything. She is amazing. Brookdale Kenosha has been very accommodating and are willing to answer my questions anytime. They keep my loved one busy most of the time and she is enjoying the activities. I feel all of the staff that I have met truly care about the residents and you have to be a special person to deal with the things that they do.

I would recommend to others.