Sinceri Senior Living

Most of the caregivers are kind and compassionate. The med nurses are great, the front desk is very helpful and the maintenance is super as are the rides to medical appointments. The facility is clean and smells nice. The laundry is done on site and the attendant does a fantastic job folding and putting the clothes away. It is a great service, she is outstanding. The food is pretty good and overall I do believe my loved one is in a safe situation.

Overall they do a good job. It's clean. My mother has urinary incontinence, dementia and mobility issues. The caregivers are hit or miss- some are good and some are not that good. But I think you will see that almost anywhere you go. They do get her down to the dining room for 3 meals a day and they dress her and get her to bed every night. It's a smaller place so they have plenty of stuff to help with the residents who need extra help. I probably should have given them a higher rating for quality of care. I marked down because my mother has fallen 3 times this last week. They say she is getting up by herself. I don't know if that is true. She usually won't make the effort to get up on her own. But overall, considering what they have to take care of, they do a good job. The residents are all friendly.

The staff is nice. I think the meals are good. It seems clean and I like the size of my mom's apartment. Occasionally, I feel like the workers don't communicate with each other so we've had some bumps in the road about when she needs to take showers and when she gets her clothing cleaned, and her linens cleaned and her apartment cleaned. They do offer many activities to try to get her to come out of her apartment and socialize with other people. She even took a field trip in a shuttle bus!

Staff and residents were very friendly, price for rooms were ok. Could use a paint job and new carpet in open areas and apartment doors . All places I have visited did offer 3 meals were they only offered 1.

They are very nice people, the place was always very clean and they had very good food.

Very nice living facility ( I have a cottage ) which is spacious and well equipped. Great neighbor's. There are many activities available if one desires . The food is a continuing shortfall but there is a recent change to a different provider so fingers crossed !

I think it is great lots of group activities. I would recommend to others.

Overall the facility is clean and food well prepared. My sister is medically complicated and the intake process was a bit sloppy, the care plan needed revisions which caused misunderstandings with the staff caring for my sister, these finally got fixed after a month. Of note, the RN care manager and many of the aides appear to have been let go or transferred to other jobs, some told us this was for performance issues. Overall still happy she is there but it has required vigilance and advocacy on my part.

The facility was nice and clean. The room sizes were good. We were comparing this facility and another facility and ultimately decided on the other facility because of convenience and a few items that they included that we were interested in.

Excellent tour, but felt apartments were dreary. Loved the cottages tho they are meant to be lived in by more independent and active seniors.

I preferred a second- or third-floor apartment with a patio, and mine was on the second floor with a patio, which I really enjoyed. The apartment was well situated, clean, and had a very nice bathroom. However, the bathroom was not very handicap-friendly, and overall the apartment felt a bit small for the price. When it comes to food, [community removed] has the best dining—hands down. The serving staff and meal-time management were excellent and very well organized. One feature that was difficult to find elsewhere, but that I truly appreciated at [community removed], was having a registered nurse on duty along with 24-hour security. The pool and hot tub were also amenities I used. The pool itself was very shallow and quite cold, so I wasn’t able to swim comfortably. However, I used the hot tub often for exercise, and it was very helpful. Music is more important than many people realize, and I loved that there were several pianos available—especially the grand piano, which was beautifully maintained and well tuned. The residents had a great deal of freedom, which encouraged interaction and connection. The on-site store was a wonderful convenience, and the overall atmosphere was kind, welcoming, and fun. Activities were enjoyable and relaxed. There were some challenges. The CEO at the time was difficult to work with, and both staff and residents tended to avoid interactions when possible. When that was no longer possible, some people chose to leave, as I eventually did. Nearby stores were convenient, though the sidewalks in the area could use improvement for wheelchair accessibility. These are the things that stand out most in my mind.

The facility/tour guide were welcoming and straightforward. The villa we were shown was clean and ready for occupancy. The tour ended on a good note,

The place was beautiful staff was so nice and welcoming.. just not sure if it affordable for my mother who is 80

I enjoyed my visit. [name removed] was super helpful. It looks like this facility will meet my parents needs at a price they can afford.

The one thing I do remember is how kind all of the staff was. Every one of them. I don't know that it would have worked with that population, but I was thinking it would be nice to have more organized activities. Or maybe some music brought in. Where my mom is now in California, I know we're talking about a different type of area, but maybe if Shawnee could bring in some high school groups to play, etc., but look into a type of musical group.

Very clean, adequate and friendly staff. It's very bright and not dark and dreary. I would recommend. The staff provides updates in a timely manner

I can't really speak to the community - but my brother loves it

[name removed] was very knowledgeable and nice. She gave me good information and answered my questions. She also checked back with me more than once. I have decided on another facility, but told her I’d let her know. If that doesn’t work out. Thank you

And move cars from parking lot on heavy rains. Staff very good. Residents active and social Nice rooms

Communication steps being taken is what stood out. Already have recommended... mentioned to others that I am pleased about facility... time will tell