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Sinceri Senior Living, formally known as JEA Senior Living, operates 78 senior living locations, among them Best of Senior Living Award winners, across the U.S. With 4,723 reviews averaging 4.4 stars, it’s easy to see why Sinceri Senior Living’s 35 years of experience instills peace of mind in residents and their loved ones. Sinceri Senior Living remains committed to honoring the experience of aging by providing specialized care tailored to each resident’s needs. The care levels include independent living, assisted living, skilled nursing, and memory care. With a primary focus on setting the standard in memory care through their exclusive Meaningful Moments® program, Sinceri Senior Living strives to engage residents emotionally, physically, mentally, socially, and spiritually.

8.9

Review Score

4,723 reviews
78 communities
13 senior living award communities
Starting from $X,XXX/mo
1 community video

Sinceri Senior Living community listings

Showing 78 communities
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Magnolia Springs Bridgewater

14901 Carey Road, Carmel, IN 46033

Starting at$X,XXX+ monthly
22
22 Photos available
3
3 Floor plans available
10
Review Score
222 reviews

I give 5 for everything! They are amazing!! The staff have all been awesome, everyone is soo friendly!! It's very clean and well kept, my moms apartment is always clean too, trash emptied, she is in clean...

Provides: Assisted Living, Memory Care

>The Magnolia Springs WayWho says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate...

... Read more

Kessler Estates Senior Living

2075 N Eastown Rd, Lima, OH 45807

Starting at$X,XXX+ monthly
14
14 Photos available
10
Review Score
33 reviews

What means the most to me is the peace of mind. I no longer have to worry if he is safe, lonely, or remembering to take his medication. I know the staff at Kessler make sure all of his needs are met daily.

Provides: Assisted Living, Memory Care

Kessler Estates Senior Living, a Sinceri Senior Living community, focuses on each resident’s total well-being in their continuing care community in Lima, Ohio. The one-story community offers common spaces, walking paths, and specialized assisted living and memory care services in a homelike...

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Magnolia Springs Lexington

2701 Magnolia Springs Dr, Lexington, KY 40511

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.9
Review Score
188 reviews

Move in day was a little rough as the apartment had not been cleaned. It took a few weeks to make [name removed] understand that she had to call for any needs, they don't routinely just drop by in assisted...

Provides: Assisted Living, Memory Care

Who says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate it! Each and every day....

... Read more

Broadway Creek Senior Living

1046 N Jefferson St, Medina, OH 44256

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
108 reviews

Sometimes smells but it's hard not to since so many people wear diapers. The staff are very friendly. Lots of turnover and sometimes they seem understaffed. Always available and they respond quickly. Food...

Provides: Assisted Living, Memory Care

Located in a suburb between Akron and Cleveland, Ohio, Broadway Creek Senior Living, a Sinceri Senior Living community, provides family-centered programs and services to residents seeking assisted living and memory care . As a part of Sinceri Senior Living, the community is committed to enriching...

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Cedar Ridge Alzheimer's Special Care Center

2100 South Lakeline Boulevard, Cedar Park, TX 78613

Starting at$X,XXX+ monthly
20
20 Photos available
2
2 Floor plans available
9.8
Review Score
77 reviews

Though there is a good amount of staff turnover, the staff, especially the Exec Director, chef, nurses and some of the Aides are excellent. They are very responsive and handle the family's concerns and...

Best of Senior Living All Star
Provides: Memory Care

Cedar Ridge Alzheimer's Special Care Center is a fully equipped Memory Care Community located in Cedar Park, Texas. It is catered to those individuals struggling with dementia, memory loss, and Alzheimer's disease. At Cedar Ridge, we seek to provide our residents with exceptional service that...

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Library Square

1820 South 75th Street, West Allis, WI 53214

Starting at$X,XXX+ monthly
1
1 Photos available
9.8
Review Score
71 reviews

Staff is great and attentive to requests. The main issue is getting the new chairs and tables assembled. The server staff has been an issue many days. No shows or last minute calls. I'm happy with my studio...

Provides: Assisted Living, Independent Living

Library Square is a Sinceri Senior Living community in the heart of West Allis, Wisconsin. With friendly neighbors such as the West Allis Public Library, the West Allis Senior Center, and the Milwaukee VA Medical Center, seniors can enjoy numerous lifestyle activities in our community or around...

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Cinco Ranch Alzheimer's Special Care Center

3206 S. Fry Rd, Katy, TX 77450

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
9.7
Review Score
61 reviews

At Cinco Ranch, all caregivers treat each resident with dignity and respect, no matter where they are with their dementia. The care team displays such tenderness and compassion. They are truly wonderful.

Provides: Memory Care

One of the best Alzheimer's care centers is Cinco Ranch which is located in Katy, TX. If you find yourself with an elderly parent or relative that is suffering from dementia or Alzheimer's, you will be thrilled with Cinco Ranch's adult care assisted living home. As with many assisted living...

... Read more

Downriver Estates Senior Living

19697 Allen Rd, Brownstown, MI 48183

Starting at$X,XXX+ monthly
7
7 Photos available
9.7
Review Score
107 reviews

The facility and the apartments are kept very clean. My family member is more mobile than some of the other residents she would benefit from an increase in activities or outings. My family member has a great...

Provides: Assisted Living, Memory Care

Located south of Detroit, seniors can enjoy a life well lived at Downriver Estates Senior Living, a Sinceri Senior Living community. The residential community offers great activities, the best of care services, and gorgeous natural surroundings. Residents enjoy living near Marsh Creek, local...

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Magnolia Springs Louisville

8225 Whipps Mill Road, Louisville, KY 40222

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
152 reviews

My mother-in-law, who will be 93 in December, can no longer live alone so we started looking for Assisted Living Facilities in August. Magnolia Springs had everything we were looking for. The building and...

Provides: Assisted Living, Memory Care

Magnolia Springs Whipps Mill is an assisted living and memory care community located in Louisville, Kentucky. Louisville is an exciting city in Jefferson County that is known for its annual festivals, museums and art galleries and outdoor attractions. Whether you are visiting Louisville for the...

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Stoney Ridge Senior Living

8630 Washington Church Rd, Miamisburg, OH 45342

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
75 reviews

From what I've seen, the assisted living part of Stoney Ridge appears to be nicer, offers more activities, and shows better to potential residents. The facility is generally nice, although my mom's room...

Provides: Assisted Living, Memory Care

On the outskirts of downtown Dayton, residents of Stoney Ridge Senior Living, a Sinceri Senior Living community, are surrounded by all the natural beauty and recreation that Ohio has to offer. The community features cozy common spaces, a sun-filled courtyard, and specialized assisted living and...

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Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

Starting at$X,XXX+ monthly
12
12 Photos available
9.5
Review Score
112 reviews

I would give them 5 stars, the staff seems pretty decent. The other residents seem friendly enough. Overall, I would recommend the community to others.

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Oak Hill Terrace is a community for senior living in Waukesha, Wisconsin. You’ll feel like you’re part of a friendly neighborhood when you walk into Oak Hill Terrace. With easy access to the Fox River Sanctuary and the Glacial Drumlin Trail, we’re a close-knit community woven into the fabric of...

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Creekside Alzheimer's Special Care Center

11200 Discovery Bay Dr., Pearland, TX 77584

Starting at$X,XXX+ monthly
8
8 Photos available
5
5 Floor plans available
9.5
Review Score
79 reviews

At this point I would say a 5 on 1-7. Maybe a 4 on value. Creekside is friendly, well organized and clean. They are totally on top of what the residents need medically and emotionally. I would absolutely...

Provides: Memory Care

Creekside of Pearland, Texas, memory care is all we do. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer's or another form of dementia.Every employee at Creekside is trained in memory care, because caring for those with dementia is...

... Read more

Oak Ridge Alzheimer's Special Care Center

4501 Silver Sage Drive, Haltom City, TX 76137

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
66 reviews

The staff is friendly and caring. [name removed] is very happy there. They have a good variety of food on the menu. When I have been there during meal times, [name removed] is obviously enjoying her food. We...

Provides: Memory Care

Our Sinceri Senior Living-exclusive Meaningful Moments memory care services offer countless opportunities for residents to create new memories, maximize their independence, and pursue old and new passions. Residents enjoy enriching activities, designed to stimulate the mind, body, and spirit...

... Read more

Sugar Creek Alzheimer's Special Care Center

505 E Vernon Ave, Normal, IL 61761

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
9.7
Review Score
41 reviews

Sugar Creek is a caring family oriented facility. The caring staff is always there for support for the resident as well as the family.

Provides: Memory Care

Sugar Creek Alzheimer’s Special Care Center is located in Normal, a charming suburb of Bloomington, Illinois. The one-story community features an outdoor courtyard, cozy common spaces, and a homelike atmosphere. Just off interstates 55 and 74, residents enjoy easy access to shopping and dining...

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Laurel Oaks

1700 W. Bender Rd., Glendale, WI 53209

Starting at$X,XXX+ monthly
15
15 Photos available
9.7
Review Score
30 reviews

While we haven't moved in, yet ~ we've been there quite a bit, for a couple of meals as well as moving in. We even took the dog to 'meet' her new home. Everyone is INCREDIBLY friendly ~ EVERY single person...

Provides: Assisted Living, Independent Living

Laurel Oaks is a Sinceri senior living community in a quiet Glendale, Wisconsin neighborhood. Those who live in our community experience a Milwaukee North Shore lifestyle with the convenience and peace of mind that a senior living community setting offers. Choose to easily explore the cultural...

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Mill Creek Alzheimer's Special Care Center

3319 Ginger Creek Drive, Springfield, IL 62711

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.7
Review Score
32 reviews

Staff is caring and has skills to deal with dementia patients. My husband has learned how to roll over in the bed to get himself sitting and then able to get in a wheelchair. He received pt and ot 3 times a...

Provides: Memory Care

At Mill Creek, we’re dedicated to creating a warm and inviting environment where each resident can honor the experience of aging. Through our Sinceri Senior Living-exclusive Meaningful Moments program, we focus on residents’ psychological, social, and spiritual needs as well as individualized...

... Read more

Hay Creek Lodge Senior Living

1144 College Dr, Bismarck, ND 58501

Starting at$X,XXX+ monthly
21
21 Photos available
9.5
Review Score
10 reviews

Dad's overall experience is very positive. He had a very spacious one bedroom Apartment. Large bathroom with walk in shower is nice. The facility is very clean. They have a lot of activities and it seems...

Provides: Assisted Living, Independent Living

Hay Creek Lodge is an Independent Living and Assisted Living Community. We have 48 large private apartments with full kitchens. We consider ourselves a "small town" community here at Hay Creek Lodge Senior Living. We have 53 residents living here that all know and love each other as family. We...

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Mankato Lodge Senior Living

1360 Adams St, Mankato, MN 56001

Starting at$X,XXX+ monthly
14
14 Photos available
9.5
Review Score
17 reviews

Yes I would recommend it to others. The people here are all very welcoming and fun. The people working here take very good care of all our needs and are helpful and pleasant.

Provides: Assisted Living, Independent Living

Mankato Lodge, professionally managed by Sinceri Senior Living, offers engaging and personalized care focused on the uniqueness of each resident, providing services best suited to your individual needs. We are proud to have been a part of the Mankato community for 24 years. We offer spacious...

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Amber Glen Alzheimer's Special Care Center

1704 East Amber Ln, Urbana, IL 61802

Starting at$X,XXX+ monthly
38
38 Photos available
2
2 Floor plans available
9.5
Review Score
37 reviews

The family has asked to have the staff set dad's razor and shaving cream out and remind him to shave and this has not been happening. He may go 4-5 days without shaving which is unlike him. Also. They failed...

Provides: Memory Care

Magnolia Springs Southpointe

4926 Sir Barton Way, Indianapolis, IN 46237

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.5
Review Score
98 reviews

My parents, who have been traditionally hard to to please, are very happy there. they are well taken care of, have a good balance between independence and oversight, and their two bedroom unit is roomy

Provides: Assisted Living, Memory Care

Welcome to Magnolia Springs SouthPointe. We are located just off of Exit 101 from Interstate 65 down the street from St. Francis Hospital and north of County Line Road and Greenwood, IN.Magnolia Springs Southpointe is the premiere location for affordable, enriching senior living in Indianapolis,...

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South Grove Lodge Senior Living

1701 22nd Ave SW, Austin, MN 55912

Starting at$X,XXX+ monthly
13
13 Photos available
9.4
Review Score
8 reviews

I did not observe on site care or amenities. Only worked with staff through phone calls, always helpful and caring. Patient's I have in their care speak highly of the care.

Provides: Assisted Living, Independent Living

South Grove Lodge opened its doors in 2021 after taking over a previous community known as Primrose. Between our department heads and staff, we have nearly 50 years of combined experience in senior care. We are located in Austin, MN which has a population of roughly 25,000 people. We are...

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Minot Lodge Senior Living

601 24th Ave SW, Minot, ND 58701

Starting at$X,XXX+ monthly
9
9 Photos available
9.4
Review Score
18 reviews

Staff were very helpful and also gave space when needed for my mom and dad. They liked the puzzles and music activities. Rides to physical therapy were very helpful.

Provides: Assisted Living, Independent Living

A caring atmosphere. An active community. A comfortable, secure lifestyle. A place to call home. You'll find that at our Independent Living and Assisted Living community in Minot, ND. Our goal at Minot Lodge is to provide quality care in a comfortable, compassionate environment where life is...

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Stone Creek Memory Care

162 Indian Lake Blvd, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
57 reviews

They have been super helpful and caring of my dad. They are always responsive to calls and easy to work with. Lots of activities and an app to let you know what activities your family member does at the care...

Provides: Memory Care

As a part of Sinceri Senior Living, Hickory Hills is committed to providing families and residents with high-quality memory care services through our Meaningful Moments program. By getting to know each individual’s passions, interests, hobbies, and family, our staff provides moments of meaning to...

... Read more

Winterberry Heights Senior Living

932 Ohio St, Bangor, ME 04401

Starting at$X,XXX+ monthly
16
16 Photos available
9.4
Review Score
62 reviews

We were there for only a few months because Dad passed but really liked everyone there and give a strong recommendation. They were amazing at the end and compared to his place in Maryland that was twice as...

Provides: Assisted Living, Memory Care

Winterberry Heights Assisted Living features 78 well designed studio, one-bedroom, and two-bedroom retirement and assisted living apartments. We also offer a dedicated wing with 14 apartments designed to accommodate residents with memory care needs. This wing, which has a separate entrance, is...

... Read more

Hudson Creek Alzheimer's Special Care Center

3850 Coppercrest Drive, Bryan, TX 77802

Starting at$X,XXX+ monthly
8
8 Photos available
2
2 Floor plans available
9.3
Review Score
38 reviews

I get the feeling that everyone there cares for [name removed]. He seems to be happy there. What influenced me is the way that they are nice to me also. I would definitely recommend Hudson Creek to anyone. I...

Provides: Memory Care

It is a difficult to find a place that is loving and caring to take care of your elderly loved one. It is also more difficult when your loved one has Alzheimer's and can no longer take care of themselves. At Hudson Creek Alzheimer's Special Care Center we pride ourselves with the compassion and...

... Read more
Viewing 1-25 out of 78 communities

Community videos

View the Sinceri Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Sinceri Senior Living welcomes its residents home.

Carver Heights Estates Senior Living

Take a virtual tour of Carver Heights Estates Senior Living in Arlington, TX
Take a virtual tour of Carver Heights Estates Senior Living, a maintenance-free pet friendly Assisted Living community located in Arlington, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • May 15, 2022

Reviews
for Sinceri Senior Living

8.9
Review Score
8,083 reviews

Review Score

8,083 reviews
8.9

Out of 10


5 star

62%

4 star

24%

3 star

8%

2 star

4%

1 star

5%

A Place for Mom has scored Sinceri Senior Living with 8.9 out of 10 using our proprietary review score based on 2,084 reviews in the last 2 years. Over all time, Sinceri Senior Living has 8,083 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
5,002
1,870
620
247
344
Date Submitted
505
1,150
2,084
Reviewer
1,103
4,889
1,802
181
Care Received
0
3,461
1,005
3,330
4481-4500 of 8083 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
March 12, 2015
Verified Review
Very nice place!

We're very pleased with Elmcroft of Downriver, they're doing an excellent job! Every member of the staff, from the director down to the cleaning staff, are friendly and helpful and make every effort to assist the residents however they can! The facility itself is well kept and clean, and they have a lot to offer the people who live here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
March 9, 2015
Verified Review
A professional, caring and friendly place for my Dad.

Everyone at Morningside is very professional and friendly. It's a very easy place for my Dad to get around in and in the 2 months he has been there, he has become very comfortable with everyone and everything there. He has changed from an introvert to an extrovert in a very short time. It's very clean and well kept. My Dad loves the food served and gets plenty to eat. The staff seems to be very knowledgeable of each of their residents and their needs. Morningside is the perfect place for my Dad. I'm not stressed out about him anymore knowing that he is in very good hands.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Laurie - Family/Friend
Independent Living
March 8, 2015
Verified Review
Ashwood Place

We are so happy to have found Ashwood Place! My mother was not being very co-operative in finding a place for her to live. She was afraid of all the changes that come with living in a new community. We toured Ashwood Place on her birthday. When we arrived Mom was presented with a tiara, a birthday card, and a large decorated cupcake! Mom was Queen for the day and loved the attention. Mom has lived there for month now and has shown more independence than she had been. The meals are wonderful(we personally have eaten them )! Mom has met people and enjoys the company! We couldn't have asked for a place with better staff! They are friendly, informative, and take an active interest in every resident! Thank you to A Place for Mom !

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Lawrence Jones - Family/Friend
Memory Care
March 7, 2015
Verified Review
Excellent Facility and Staff

The care and attention given to our Mom by the staff at Leisure park was excellent. They took care of Mom as if she was family. I highly recommend them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Family Member - Family/Friend
Memory Care
March 6, 2015
We are very happy

We finally moved my dad to Sebring at Coventry Village and are very happy. He's clean and up and about with his walker (at Heritage he had been reduced to using a wheelchair). He rarely falls anymore. He's safe and well-cared for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Andrea Jirka - Family/Friend
Assisted Living
March 5, 2015
Verified Review
Doing Very Well

My Dad transferred from another facility to Emeritus at Camelot Place and we are amazed at how well he is doing. When he arrived he was in a wheelchair and suffering from bouts of confusion, lightheadedness, depression, and edema. The medical staff immediately reevaluated his condition and the adjusted the meds he was taking. Now he is walking again with his rolling walker. Now the confusuion, lightheadedness and depression are gone completely and the edema is much better. He is participating in many of the activities that are available to the residents. We are very pleased.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


5.0
Anonymous - Toured community
Assisted Living
March 4, 2015
Verified Review

We toured this location when we were looking into care options for a loved one. I thought Wynwood was a very nice looking place overall, but I don't think it would have been a good fit for my loved one. It is a large community, and I think it was just a bit too big for her to be comfortable in. But it was clean, well kept, and everyone we met on the tour seemed very friendly, so definitely worth a look!

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Bill McClintock - Family/Friend
Memory Care
March 3, 2015
Verified Review
Nice memory care facility

Nice place. Caring staff, clean, good food, friendly to visitors. I think we're going to like this place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3.5


5.0
Deborah Johnston - Family/Friend
Memory Care
March 2, 2015
Verified Review
My Mother loves it there!!!!!

We just placed my mother in a 1 bedroom apartment in Winterberry Heights and it is beautiful. Everything is bright, cheery, clean. The staff is so helpful and friendly, they go out of their way to assist my mother's transition. Director Claudine MacNamara has been so empathetic, kind, understanding and helpful with our entire family. I can't get over what a lovely place this is.....my husband and I are ready to move in when the time comes! A+++++

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Deborah Johnston - Family/Friend
Memory Care
March 2, 2015
Verified Review
Placement of My Mother

Our advisor Elaine Warner from "A Place for Mom" was an extremely knowledgeable, kind, understanding, always there for questions and answers. She connected with Winterberry Heights numerous times when I didn't want to 'bug' them about my mother's placement. It felt good knowing that I could call her anytime just to vent if need be. She is incredible!!!! Winterberry Heights is beyond beautiful; bright, clean, open atmosphere, beautiful furnishings in the main room. Mom's one bedroom is large, clean and gorgeous and the staff and residents are wonderful. I know once Mom gets acclimated she will love it there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Son - Toured community
Assisted Living
February 24, 2015

We were planning to move my mother into this facility until circumstances forced us to have to go with a higher level of care. I have to say that the staff of Elmcroft was fantastic, and went out of their way to help us quickly scramble to adapt to the change. They were very helpful and proactive and worked to help us even after it became clear my mother wouldn't be joining them. Their above and beyond efforts make me completely comfortable with putting a loved one in their hands. If you're looking for a place in the area, definitely give them a chance, I believe they genuinely care.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Maria Morreale - Family/Friend
Memory Care
February 3, 2015
Verified Review
leisure park

I had a ridiculous time placing my mom at other locations because she is difficult to deal with. The staff at Leisure Park took control we placed my mom and she is now adjusting. the staff is amazing the place is clean and they have plenty of activities to keep them busy. my mother is in the" bridges to rediscovery" unit which is for dementia and Alzheimers patients I would highly recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Devin - Family/Friend
Memory Care
January 29, 2015
Verified Review
Thankful

In such a dark time in our lives, autumn leaves has been a beacon of light. We are blessed to have found this home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 23, 2015
Verified Review
Overall we are really pleased

Overall we are really pleased, she is getting the care she needs. She is more comfortable than she was before. The food would be more of a three, but I am still happy with them overall.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 15, 2015
Verified Review
They are doing a fine job.

They are doing a fine job. She has been very pleased with Elmcroft. The food has been good, we haven't had any complaints about the food.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
January 15, 2015

Very nice facility. The staff was very helpful and friendly. New facility so they currently have room for my mother-in-law. Rooms were very nice and well organized. The dining area was extremely clean and very well laid out. Not such a huge place, so we feel she would learn her away around easily. Took her back to tour and she liked it. Looking good here.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 14, 2015
Verified Review
Needs more staff

I think they could improve on having more staff because they might be more attentive to their residents. In regards to the memory care facility (heartland village), they have 20 residents with 4 staff members. We have found pills on the ground, my father's clothes with other people and vice versa. You pay a lot, but you aren't getting the services you should be getting, despite it being a beautiful looking facility. They could also have more activities...just looks like they sit people at a table or in front of a television. I know it might be difficult for some patients to do activities, but there are some patients that could use some cognitive activity. They are friendly though, and have accommodated us with everything we've addressed.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

2

Value for Cost

3


5.0
Anonymous - Family/Friend
Independent Living
January 12, 2015
Verified Review
They make seniors happy and comfortable

They have quite a few people there that help and deal correctly with the seniors living there. Brookdale really tries to get them to talk and be comfortable while they are there. We are happy with this facility.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Memory Care
January 12, 2015

Wow what a facility! Very clean and lots of room for Mom to roam. Tons of activities throughout the week and trip to the casino once a month. mom's favorite. Ability to accommodate the changing needs of Mom with all the different levels of memory care.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 8, 2015
Verified Review
Wonderful place!

Autumn Leaves has been absolutely wonderful, I'd give them a 6 out of 5 if I could. It's been a very long road for us, and they were helpful, patient, and informative throughout the whole process. It's a lovely looking place, and really feels like a home. The staff are all very friendly, and the residents are well taken care of. It really has been a positive experience for us, and we would recommend it to other families looking into this sort of care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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