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Sinceri Senior Living, formally known as JEA Senior Living, operates 78 senior living locations, among them Best of Senior Living Award winners, across the U.S. With 4,150 reviews averaging 4.3 stars, it’s easy to see why Sinceri Senior Living’s 35 years of experience instills peace of mind in residents and their loved ones. Sinceri Senior Living remains committed to honoring the experience of aging by providing specialized care tailored to each resident’s needs. The care levels include independent living, assisted living, skilled nursing, and memory care. With a primary focus on setting the standard in memory care through their exclusive Meaningful Moments® program, Sinceri Senior Living strives to engage residents emotionally, physically, mentally, socially, and spiritually.

8.9

Review Score

4,150 reviews
78 communities
8 senior living award communities
Starting from $X,XXX/mo
1 community video

Sinceri Senior Living community listings

Showing 78 communities
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Magnolia Springs Bridgewater

14901 Carey Road, Carmel, IN 46033

Starting at$X,XXX+ monthly
22
22 Photos available
3
3 Floor plans available
10
Review Score
206 reviews

My parents were in two other facilities and Magnolia Springs was by far the superior one. Consistency in staff, food, cleanliness. Every area they far and away exceeded the others.

Provides: Assisted Living, Memory Care

>The Magnolia Springs WayWho says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate...

... Read more

Cinco Ranch Alzheimer's Special Care Center

3206 S. Fry Rd, Katy, TX 77450

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
9.9
Review Score
53 reviews

My sister has been at Cinco Ranch for several months and is happy. She has a brain injury, not Alzheimer's but needs similar care. The staff is very patient and kind when dealing with her. They help her...

Provides: Memory Care

One of the best Alzheimer's care centers is Cinco Ranch which is located in Katy, TX. If you find yourself with an elderly parent or relative that is suffering from dementia or Alzheimer's, you will be thrilled with Cinco Ranch's adult care assisted living home. As with many assisted living...

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Magnolia Springs Louisville

8225 Whipps Mill Road, Louisville, KY 40222

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.9
Review Score
143 reviews

Magnolia Springs has been a true blessing for our family! From the moment my parents moved in, they were welcomed with warmth and kindness. The staff is incredibly friendly, attentive, and genuinely cares...

Provides: Assisted Living, Memory Care

Magnolia Springs Whipps Mill is an assisted living and memory care community located in Louisville, Kentucky. Louisville is an exciting city in Jefferson County that is known for its annual festivals, museums and art galleries and outdoor attractions. Whether you are visiting Louisville for the...

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Sugar Creek Alzheimer's Special Care Center

505 E Vernon Ave, Normal, IL 61761

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
9.9
Review Score
40 reviews

Sugar Creek is a caring family oriented facility. The caring staff is always there for support for the resident as well as the family.

Provides: Memory Care

Sugar Creek Alzheimer’s Special Care Center is located in Normal, a charming suburb of Bloomington, Illinois. The one-story community features an outdoor courtyard, cozy common spaces, and a homelike atmosphere. Just off interstates 55 and 74, residents enjoy easy access to shopping and dining...

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Broadway Creek Senior Living

1046 N Jefferson St, Medina, OH 44256

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
100 reviews

This community is so wonderful for seniors. The staff is so kind and caring. Lots of activities, delicious food I couldn't ask for a better place to live.

Best Activities
Best of Senior Living All Star
Provides: Assisted Living, Memory Care

Located in a suburb between Akron and Cleveland, Ohio, Broadway Creek Senior Living, a Sinceri Senior Living community, provides family-centered programs and services to residents seeking assisted living and memory care . As a part of Sinceri Senior Living, the community is committed to enriching...

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Magnolia Springs Lexington

2701 Magnolia Springs Dr, Lexington, KY 40511

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.7
Review Score
178 reviews

When my parents divorced 10 years ago, I was really unsure what my mom’s later years would look like. I knew she would need a lot of care, but more importantly, she would need kindness. She has very high...

Provides: Assisted Living, Memory Care

Who says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate it! Each and every day....

... Read more

Myrtle Beach Grove Senior Living

3620 Happy Woods Ct, Myrtle Beach, SC 29588

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.4
Review Score
106 reviews

The place is clean and everyone is nice. I would recommend Myrtle Beach Grove Senior Living to others who are currently searching for a place for their loved ones.

Provides: Assisted Living, Memory Care

Myrtle Beach Grove Senior Living has recently joined the Sinceri Senior Living organization with much to offer the families of Myrtle Beach!

... Read more

Lewis Park Estates Senior Living

450 N Rivershire Dr, Conroe, TX 77304

Starting at$X,XXX+ monthly
13
13 Photos available
9.2
Review Score
117 reviews

Head nurse,[name removed] was great, but she has left now. [name removed] at the front desk always has a friendly smile and kind words as people enter.

Provides: Assisted Living, Memory Care

At Lewis Park Estates we acknowledge that every individual requires different levels of care at varying points of their lives. We are dedicated to providing specialized care specifically tailored to each resident’s unique needs throughout the aging experience. Our levels of care include assisted...

... Read more

Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

Starting at$X,XXX+ monthly
12
12 Photos available
9.8
Review Score
76 reviews

The staff in general are very good. There is a lot of turnover, but certain staff members make an effort to provide attentive care when they are on shift. The meals can sometimes be unsatisfactory-cold,...

Best Meals and Dining
Provides: Assisted Living, Memory Care, Independent Living

Oak Hill Terrace is a community for senior living in Waukesha, Wisconsin. You’ll feel like you’re part of a friendly neighborhood when you walk into Oak Hill Terrace. With easy access to the Fox River Sanctuary and the Glacial Drumlin Trail, we’re a close-knit community woven into the fabric of...

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Downriver Estates Senior Living

19697 Allen Rd, Brownstown, MI 48183

Starting at$X,XXX+ monthly
7
7 Photos available
9.7
Review Score
95 reviews

I think it is a good idea to look at multiple places and decide what is the best fit. Downriver Estates was by far the best facility for my family. The staff, on all shifts, are amazing. They know my grandma...

Provides: Assisted Living, Memory Care

Located south of Detroit, seniors can enjoy a life well lived at Downriver Estates Senior Living, a Sinceri Senior Living community. The residential community offers great activities, the best of care services, and gorgeous natural surroundings. Residents enjoy living near Marsh Creek, local...

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Laurel Oaks

1700 W. Bender Rd., Glendale, WI 53209

Starting at$X,XXX+ monthly
15
15 Photos available
9.7
Review Score
24 reviews

My mother moved in this past June. This place has been up and way beyond her expectations. Everyone that works at Laurel Oaks is always friendly and helpful. There are countless activities and outings to...

Provides: Assisted Living, Independent Living

Laurel Oaks is a Sinceri senior living community in a quiet Glendale, Wisconsin neighborhood. Those who live in our community experience a Milwaukee North Shore lifestyle with the convenience and peace of mind that a senior living community setting offers. Choose to easily explore the cultural...

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Mulberry Gardens Senior Living

395 S Main St, Munroe Falls, OH 44262

Starting at$X,XXX+ monthly
20
20 Photos available
9.6
Review Score
39 reviews

I had some issues with my grandfather, himself, and EVERYONE has been so much help & comfort for me. I, personally, love the facility & he is slowly adjusting.( He's 98 & left his family home of 50 + yrs.)

Provides: Assisted Living

Mulberry Gardens Assisted Living in beautiful Munroe Falls, Ohio, combines the care seniors need, the convenience they value, and the independence they cherish.Mulberry Gardens Assisted Living is beautifully designed with spacious common areas to enjoy with family and friends. Our elegant dining...

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Duluth Heights Lodge Senior Living

724 Maple Grove Rd, Duluth, MN 55811

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
16 reviews
Provides: Assisted Living, Independent Living

Primrose Retirement Communities in Duluth are centrally located — close to shopping, hospitals, clinics — and provide independent living and assisted living senior care. Our community features spacious, private apartments for senior living!But we're nestled in a quiet woods area so we have...

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Silver Bluff Grove Senior Living

1385 Silver Bluff Rd, Aiken, SC 29803

Starting at$X,XXX+ monthly
9
9 Photos available
9.6
Review Score
44 reviews

The nurses and staff were very attentive of Daddy and all of our family members. They went above and beyond to make us feel comfortable and showed grace and compassion when caring for Daddy. He truly loved...

Provides: Assisted Living, Memory Care

Silver Bluff Grove Senior Living is home to the best: those who live here, and those who care for them. Simple kindness abounds, as does respect, and the celebration of each individual life with the dignity it has earned.At Silver Bluff Grove, we know that residents who can no longer live...

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Kessler Estates Senior Living

2075 N Eastown Rd, Lima, OH 45807

Starting at$X,XXX+ monthly
14
14 Photos available
9.6
Review Score
21 reviews

All the staff are amazing. They all treat the residents as family members and are genuinely committed to providing a safe and healthy environment. They have great activities to keep the residents involved...

Provides: Assisted Living, Memory Care

Kessler Estates Senior Living, a Sinceri Senior Living community, focuses on each resident’s total well-being in their continuing care community in Lima, Ohio. The one-story community offers common spaces, walking paths, and specialized assisted living and memory care services in a homelike...

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Library Square

1820 South 75th Street, West Allis, WI 53214

Starting at$X,XXX+ monthly
1
1 Photos available
9.6
Review Score
50 reviews
Provides: Assisted Living, Independent Living

Library Square is a Sinceri Senior Living community in the heart of West Allis, Wisconsin. With friendly neighbors such as the West Allis Public Library, the West Allis Senior Center, and the Milwaukee VA Medical Center, seniors can enjoy numerous lifestyle activities in our community or around...

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Cedar Crest Alzheimer's Special Care Center

18325 SW Pacific Hwy, Tualatin, OR 97062

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.5
Review Score
19 reviews

I can not say enough good about the facility/staff in regards for their heart towards your loved one! my title of review is "OVER AND ABOVE CARE' with the highest recommendation! the whole staff was easy to...

Provides: Memory Care

Our Sinceri Senior Living-exclusive Meaningful Moments programming offers customized care plans, purposeful activities and events, and a caring staff that supports each resident’s holistic wellbeing each and every day. As a community dedicated to residents living with Alzheimer’s and other forms...

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Creekside Alzheimer's Special Care Center

11200 Discovery Bay Dr., Pearland, TX 77584

Starting at$X,XXX+ monthly
8
8 Photos available
5
5 Floor plans available
9.5
Review Score
66 reviews

It was the right place for my aunt, focused solely on memory care and the staff has a genuine interest in making it as comfortable as possible and learning the details of each resident's life to better...

Provides: Memory Care

Creekside of Pearland, Texas, memory care is all we do. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer's or another form of dementia.Every employee at Creekside is trained in memory care, because caring for those with dementia is...

... Read more

Howard Village

2500 E. Howard Avenue, St. Francis, WI 53235

Starting at$X,XXX+ monthly
8
8 Photos available
9.5
Review Score
32 reviews

I will give it all 8 a 5 except maybe be more up forward about care levels. Just from my prospective, or should I say maybe more preparing on what they can and do not handle , but over all well recommend by...

Provides: Assisted Living, Independent Living

Howard Village is a Laureate Group senior living community in St. Francis, Wisconsin. Many people at Howard Village come from the communities on Milwaukee’s South Shore, choosing to stay in the area where they have worked, raised their families, and maintained their close friends. It’s an active...

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Lorain Estates Senior Living - a Sinceri Community

3290 Cooper Foster Park Rd, Lorain, OH 44053

Starting at$X,XXX+ monthly
12
12 Photos available
9.4
Review Score
33 reviews

My Dad wasn't too sure about going to an assisted living but he just couldn't live by himself anymore. He has only been there for a month and a half. He's eating better and gets to socialize. He really likes...

Provides: Assisted Living, Memory Care

Lorain Estates 3290 Cooper Foster Park Rd. Lorain OH 44053Southern side of Lorain across the road from Amherst.Newly renovated Lorain Estates continues to exceed the expectation of families and their loved-ones.Stop by M-F 9am to 6pm or call 440 - 960 - 2813 to schedule your appointment. Lorain...

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Braeswood Estates Senior Living

2555 S Braeswood Blvd, Houston, TX 77025

Starting at$X,XXX+ monthly
16
16 Photos available
9.4
Review Score
156 reviews

Our loved one loves it there and they love her. She is getting good care, including OT and PT every day. We see a marked improvement in her mobility with the daily PT.

Provides: Assisted Living

At Braeswood Estates we acknowledge that every individual requires different levels of care at varying points of their lives. We are dedicated to providing specialized care specifically tailored to each resident’s unique needs throughout the aging experience. Our levels of care include assisted...

... Read more

Mankato Lodge Senior Living

1360 Adams St, Mankato, MN 56001

Starting at$X,XXX+ monthly
14
14 Photos available
9.4
Review Score
13 reviews

My loved one was previously a resident at Mankato Lodge Senior Living and the whole experience was great. The cleanliness and friendliness were great. The staff, care services and value for cost were also...

Provides: Assisted Living, Independent Living

Mankato Lodge, professionally managed by Sinceri Senior Living, offers engaging and personalized care focused on the uniqueness of each resident, providing services best suited to your individual needs. We are proud to have been a part of the Mankato community for 24 years. We offer spacious...

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Oak Ridge Alzheimer's Special Care Center

4501 Silver Sage Drive, Haltom City, TX 76137

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.4
Review Score
55 reviews

We are so glad to have found Oak Ridge. Their concern for the residents is unmatched in our experience. When you walk through the doors, you get a sense of family; a happy family! If you’re looking for a...

Provides: Memory Care

Our Sinceri Senior Living-exclusive Meaningful Moments memory care services offer countless opportunities for residents to create new memories, maximize their independence, and pursue old and new passions. Residents enjoy enriching activities, designed to stimulate the mind, body, and spirit...

... Read more

Magnolia Springs Southpointe

4926 Sir Barton Way, Indianapolis, IN 46237

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.4
Review Score
92 reviews

Our mother moved into Magnolia Springs in 2022. It has been nothing less than a truly wonderful place for her to thrive. So clean and gorgeously appointed. The activiites and food are far beyond what one...

Provides: Assisted Living, Memory Care

Welcome to Magnolia Springs SouthPointe. We are located just off of Exit 101 from Interstate 65 down the street from St. Francis Hospital and north of County Line Road and Greenwood, IN.Magnolia Springs Southpointe is the premiere location for affordable, enriching senior living in Indianapolis,...

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Aspen Ridge Alzheimer's Special Care Center

622 28 1/4 Rd, Grand Junction, CO 81506

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
9.4
Review Score
15 reviews

I wish I could give a better score but care is never cheap and hard to afford. But for what Aspen Ridge is providing to mom we are content. We always see staff members, they are always near by, responsive...

Provides: Memory Care

At Aspen Ridge Alzheimer's Special Care Center, memory care is all we do. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer's or another form of dementia.Every employee at Aspen Ridge is trained in memory care, because caring for...

... Read more
Viewing 1-25 out of 78 communities

Community videos

View the Sinceri Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Sinceri Senior Living welcomes its residents home.

Carver Heights Estates Senior Living

Take a virtual tour of Carver Heights Estates Senior Living in Arlington, TX
Take a virtual tour of Carver Heights Estates Senior Living, a maintenance-free pet friendly Assisted Living community located in Arlington, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min May 15, 2022

Reviews
for Sinceri Senior Living

8.9
Review Score
4,335 reviews

Review Score

4,335 reviews
8.9

Out of 10


5 star

64%

4 star

23%

3 star

7%

2 star

3%

1 star

5%

A Place for Mom has scored Sinceri Senior Living with 8.9 out of 10 using our proprietary review score based on 1,007 reviews in the last 2 years. Over all time, Sinceri Senior Living has 4,335 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
2,763
975
286
125
186
Date Submitted
272
540
1,007
Reviewer
659
2,651
819
147
Care Received
0
1,729
309
2,295
401-420 of 4335 reviews
Sort by

5.0
Nancy - Family/Friend
Assisted Living
August 2, 2024
A great place!

My dad has been living at Ashley Pointe for about four months now and he loves it there! We toured a few other places in the area and decided that A.P. would fit his needs the best. Breakfast is his absolute favorite meal of the day. They have plenty of daily activities and outings to keep residents busy, the casino trips being his favorite. Every Wednesday is happy hour and they have a great group of entertainers on rotation, family members usually attend and it is fun to hear the residents sing along. All the staff members are super nice and truly care for my dad and the other residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sheila - Family/Friend
Assisted Living
August 1, 2024
Verified Review
Review for Rittenhouse Village At Portage

We love Rittenhouse!!! So much better than Brookdale. They offer a lot more. The staff is great. My mom is very happy here. The activities dept. is wonderful. There is something going on all the time. Food is good they are very accommodating to everyone. Staff is great they go above and beyond to help my mom. I get updates about my mom. I couldn't be happier with Rittenhouse.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
JKean O - Family/Friend
Memory Care
July 30, 2024

From the administration, nurses, CNA's all the way to the cleaning staff, all do a great pb suck caring and compassion given to the residents and their families. They are earthly angels!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joyce J - Resident/client
Assisted Living
July 29, 2024
A friendly Place to Live.

All the people are friendly here at Oak Hill Terrace I really enjoy the entertainment & performers that our life enrichment Team brings in forus to enjoy. I especially Like the MIlwakee Letter Carriers. I like playing volleyball w/ my friends & doing crafts Oak Hill Terrace has so many activities to choose from.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Robin - Family/Friend
Assisted Living
July 29, 2024
Verified Review
Review for Myrtle Beach Grove Senior Living

Although it is a little pricey. I think it is an excellent facility and the directors are great to work with and answer questions.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Elizabeth - Family/Friend
Independent Living
July 26, 2024
Verified Review
Review for GreenTree at Westwood

I would tell them that for the short time that my grandmother was there she was well cared for and she enjoyed it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Heather - Family/Friend
Assisted Living
July 22, 2024
Verified Review
A Great Decision for Our Family

We have been very pleased with Lewis Park! And we've saved $[fee removed]/month since the move from [community name removed}! Based on the experience we have had so far, we would recommend Lewis Park to other families. The main thing is, we worried that moving our elderly family member would be stressful or confusing to him. But from day one, he seemed content and happy at Lewis Park, and he has continued to be happy there since the move-in a year ago.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jamie Mark - Industry reviewer
Assisted Living
July 21, 2024
Fantastic Senior Living

What a wonderful place and community. [name removed] and [name removed] will make sure your loved one is well taken care of. They really treat each and every resident as if they are family. You can rest comfortably knowing that your loved one is in good hands.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Semaj D - Industry reviewer
Assisted Living
July 19, 2024
New Staff Team Has Been Making Big Improvements!!!

As of spring this year, a new staff team was hired and is continuously working very hard to make changes which has resulted in them progressively being able to successfully accomplish big improvements in the Ashley Pointe Senior Living Community. In addition to creating a better living environment, they have recently partnered with Select Rehabilitation company to provide OT/PT/ST services on-site with the goal of enabling all residents in this ALF/ILF to remain as functionally active and independent as possible. The best is yet to come!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
July 19, 2024
Verified Review
Winterberry Heights

The location of the facility was great a close to me. Staff were all very friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Jess D - Industry reviewer
Assisted Living
July 18, 2024
Such An Amazing Team!

The facility has gone through a new team transition and I cannot express how amazing they have been! They have a compassionate approach and welcome you like family. They wear their hearts on their sleeves and it shows. It's definitely a fresh of breath air knowing the positive changes are also resonating through resident care. They understand that not every individual has the same social or medical history and are able to individualize care plans strategically for each resident. There is something to be said about their resident dedication and their resilience proves it :)

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
July 18, 2024
Verified Review
Review for The Pines on Carmel Senior Living

The Pines is an excellent place. I highly recommend!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
C A-J - Family/Friend
Assisted Living
July 16, 2024
Smooth Transition

The staff are very professional and caring toward my father. He likes the freedom to participate in all the activities that they have or remain in his room and watch television. He tells me the food is good and he does not miss a meal! The facility is very nice and recently updated. It is worth the price.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Diane - Family/Friend
Memory Care
July 12, 2024
Great place for day care

This is a great facility & works really well for our needs It is a clean facility, very well organized facility Very professional staff ?? They do a lot of activities, piano & cornhole It was beautiful decorated for 4th of July

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joyce D - Family/Friend
Assisted Living
July 11, 2024
Friendly, professional care

Birchwoods has great staff - they are kind and personable and this make it far better than any place that may have newer rooms etc but no friendly people. It’s a great community. I’m so happy my parents are there.

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Summer - Family/Friend
Memory Care
July 11, 2024
Verified Review
Our Experience

The value for cost gets a 5+++. What we like the most about Oak Ridge is the involvement of the staff with the residents and the activities that they offer for the families with the residents. We would 100% recommend this community to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carol W - Family/Friend
Assisted Living
July 10, 2024
Care

Our experience was wonderful. They provided a tour, explained everything, provided assistance getting my dad transferred from another facility and made the process easy. My dad loves it there. He says the food is great. Better then where he was.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary B - Family/Friend
Assisted Living
July 9, 2024
We love Craver Heights

Love Craver Heights . The staff is fantastic! Very attentive to their patients.. very caring and loving! Would highly recommend to anyone needing loving care.The dining experience is amazing and the activities are wonderful and creative for all different abilities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joanne - Family/Friend
Assisted Living
July 3, 2024
Verified Review
friendly and caring staff

We cannot comment on the activities my mother did not really participate in them. That was her choice/level of ability. There always seem to be things going on. I had moved my mother to the Pines On Carmel after she had been at a different assisted-living facility receiving very subpar care. So I certainly had something to compare Pines on Carmel to. I have also visited many many assisted-living and memory care facilities in the Charlotte area. Some of them initially look better, maybe better decor, etc., but for the things that matter to me, Pines delivered! Everyone there was friendly and helpful. They always answered questions and offered tidbits about how my mother was doing without being asked. My mother was always clean and so was the facility. That was not the case at her prior location. As my mother entered the final stage of her life in hospice care the staff went out of their way to give my family privacy and support and comfort. I am so grateful for the staff and how they treated my mother and my family. I have only good things to say.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Marion M - Family/Friend
Memory Care
June 29, 2024
Service with Love

I can't say enough about the great care my husband has received at Sugar Creek. The staff provides great care with a genuine dose of love. Service & care with love is what they provide for the residents

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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