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Sinceri Senior Living, formally known as JEA Senior Living, operates 78 senior living locations, among them Best of Senior Living Award winners, across the U.S. With 4,723 reviews averaging 4.4 stars, it’s easy to see why Sinceri Senior Living’s 35 years of experience instills peace of mind in residents and their loved ones. Sinceri Senior Living remains committed to honoring the experience of aging by providing specialized care tailored to each resident’s needs. The care levels include independent living, assisted living, skilled nursing, and memory care. With a primary focus on setting the standard in memory care through their exclusive Meaningful Moments® program, Sinceri Senior Living strives to engage residents emotionally, physically, mentally, socially, and spiritually.

8.9

Review Score

4,723 reviews
78 communities
13 senior living award communities
Starting from $X,XXX/mo
1 community video

Sinceri Senior Living community listings

Showing 78 communities
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Magnolia Springs Bridgewater

14901 Carey Road, Carmel, IN 46033

Starting at$X,XXX+ monthly
22
22 Photos available
3
3 Floor plans available
10
Review Score
222 reviews

I give 5 for everything! They are amazing!! The staff have all been awesome, everyone is soo friendly!! It's very clean and well kept, my moms apartment is always clean too, trash emptied, she is in clean...

Provides: Assisted Living, Memory Care

>The Magnolia Springs WayWho says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate...

... Read more

Kessler Estates Senior Living

2075 N Eastown Rd, Lima, OH 45807

Starting at$X,XXX+ monthly
14
14 Photos available
10
Review Score
33 reviews

What means the most to me is the peace of mind. I no longer have to worry if he is safe, lonely, or remembering to take his medication. I know the staff at Kessler make sure all of his needs are met daily.

Provides: Assisted Living, Memory Care

Kessler Estates Senior Living, a Sinceri Senior Living community, focuses on each resident’s total well-being in their continuing care community in Lima, Ohio. The one-story community offers common spaces, walking paths, and specialized assisted living and memory care services in a homelike...

... Read more

Magnolia Springs Lexington

2701 Magnolia Springs Dr, Lexington, KY 40511

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.9
Review Score
188 reviews

Move in day was a little rough as the apartment had not been cleaned. It took a few weeks to make [name removed] understand that she had to call for any needs, they don't routinely just drop by in assisted...

Provides: Assisted Living, Memory Care

Who says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate it! Each and every day....

... Read more

Broadway Creek Senior Living

1046 N Jefferson St, Medina, OH 44256

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
108 reviews

Sometimes smells but it's hard not to since so many people wear diapers. The staff are very friendly. Lots of turnover and sometimes they seem understaffed. Always available and they respond quickly. Food...

Provides: Assisted Living, Memory Care

Located in a suburb between Akron and Cleveland, Ohio, Broadway Creek Senior Living, a Sinceri Senior Living community, provides family-centered programs and services to residents seeking assisted living and memory care . As a part of Sinceri Senior Living, the community is committed to enriching...

... Read more

Cedar Ridge Alzheimer's Special Care Center

2100 South Lakeline Boulevard, Cedar Park, TX 78613

Starting at$X,XXX+ monthly
20
20 Photos available
2
2 Floor plans available
9.8
Review Score
77 reviews

Though there is a good amount of staff turnover, the staff, especially the Exec Director, chef, nurses and some of the Aides are excellent. They are very responsive and handle the family's concerns and...

Best of Senior Living All Star
Provides: Memory Care

Cedar Ridge Alzheimer's Special Care Center is a fully equipped Memory Care Community located in Cedar Park, Texas. It is catered to those individuals struggling with dementia, memory loss, and Alzheimer's disease. At Cedar Ridge, we seek to provide our residents with exceptional service that...

... Read more

Library Square

1820 South 75th Street, West Allis, WI 53214

Starting at$X,XXX+ monthly
1
1 Photos available
9.8
Review Score
71 reviews

Staff is great and attentive to requests. The main issue is getting the new chairs and tables assembled. The server staff has been an issue many days. No shows or last minute calls. I'm happy with my studio...

Provides: Assisted Living, Independent Living

Library Square is a Sinceri Senior Living community in the heart of West Allis, Wisconsin. With friendly neighbors such as the West Allis Public Library, the West Allis Senior Center, and the Milwaukee VA Medical Center, seniors can enjoy numerous lifestyle activities in our community or around...

... Read more

Cinco Ranch Alzheimer's Special Care Center

3206 S. Fry Rd, Katy, TX 77450

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
9.7
Review Score
61 reviews

At Cinco Ranch, all caregivers treat each resident with dignity and respect, no matter where they are with their dementia. The care team displays such tenderness and compassion. They are truly wonderful.

Provides: Memory Care

One of the best Alzheimer's care centers is Cinco Ranch which is located in Katy, TX. If you find yourself with an elderly parent or relative that is suffering from dementia or Alzheimer's, you will be thrilled with Cinco Ranch's adult care assisted living home. As with many assisted living...

... Read more

Downriver Estates Senior Living

19697 Allen Rd, Brownstown, MI 48183

Starting at$X,XXX+ monthly
7
7 Photos available
9.7
Review Score
107 reviews

The facility and the apartments are kept very clean. My family member is more mobile than some of the other residents she would benefit from an increase in activities or outings. My family member has a great...

Provides: Assisted Living, Memory Care

Located south of Detroit, seniors can enjoy a life well lived at Downriver Estates Senior Living, a Sinceri Senior Living community. The residential community offers great activities, the best of care services, and gorgeous natural surroundings. Residents enjoy living near Marsh Creek, local...

... Read more

Magnolia Springs Louisville

8225 Whipps Mill Road, Louisville, KY 40222

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
152 reviews

My mother-in-law, who will be 93 in December, can no longer live alone so we started looking for Assisted Living Facilities in August. Magnolia Springs had everything we were looking for. The building and...

Provides: Assisted Living, Memory Care

Magnolia Springs Whipps Mill is an assisted living and memory care community located in Louisville, Kentucky. Louisville is an exciting city in Jefferson County that is known for its annual festivals, museums and art galleries and outdoor attractions. Whether you are visiting Louisville for the...

... Read more

Stoney Ridge Senior Living

8630 Washington Church Rd, Miamisburg, OH 45342

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
75 reviews

From what I've seen, the assisted living part of Stoney Ridge appears to be nicer, offers more activities, and shows better to potential residents. The facility is generally nice, although my mom's room...

Provides: Assisted Living, Memory Care

On the outskirts of downtown Dayton, residents of Stoney Ridge Senior Living, a Sinceri Senior Living community, are surrounded by all the natural beauty and recreation that Ohio has to offer. The community features cozy common spaces, a sun-filled courtyard, and specialized assisted living and...

... Read more

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Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

Starting at$X,XXX+ monthly
12
12 Photos available
9.5
Review Score
112 reviews

I would give them 5 stars, the staff seems pretty decent. The other residents seem friendly enough. Overall, I would recommend the community to others.

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Oak Hill Terrace is a community for senior living in Waukesha, Wisconsin. You’ll feel like you’re part of a friendly neighborhood when you walk into Oak Hill Terrace. With easy access to the Fox River Sanctuary and the Glacial Drumlin Trail, we’re a close-knit community woven into the fabric of...

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Creekside Alzheimer's Special Care Center

11200 Discovery Bay Dr., Pearland, TX 77584

Starting at$X,XXX+ monthly
8
8 Photos available
5
5 Floor plans available
9.5
Review Score
79 reviews

At this point I would say a 5 on 1-7. Maybe a 4 on value. Creekside is friendly, well organized and clean. They are totally on top of what the residents need medically and emotionally. I would absolutely...

Provides: Memory Care

Creekside of Pearland, Texas, memory care is all we do. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer's or another form of dementia.Every employee at Creekside is trained in memory care, because caring for those with dementia is...

... Read more

Oak Ridge Alzheimer's Special Care Center

4501 Silver Sage Drive, Haltom City, TX 76137

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.4
Review Score
66 reviews

The staff is friendly and caring. [name removed] is very happy there. They have a good variety of food on the menu. When I have been there during meal times, [name removed] is obviously enjoying her food. We...

Provides: Memory Care

Our Sinceri Senior Living-exclusive Meaningful Moments memory care services offer countless opportunities for residents to create new memories, maximize their independence, and pursue old and new passions. Residents enjoy enriching activities, designed to stimulate the mind, body, and spirit...

... Read more

Sugar Creek Alzheimer's Special Care Center

505 E Vernon Ave, Normal, IL 61761

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
9.7
Review Score
41 reviews

Sugar Creek is a caring family oriented facility. The caring staff is always there for support for the resident as well as the family.

Provides: Memory Care

Sugar Creek Alzheimer’s Special Care Center is located in Normal, a charming suburb of Bloomington, Illinois. The one-story community features an outdoor courtyard, cozy common spaces, and a homelike atmosphere. Just off interstates 55 and 74, residents enjoy easy access to shopping and dining...

... Read more

Laurel Oaks

1700 W. Bender Rd., Glendale, WI 53209

Starting at$X,XXX+ monthly
15
15 Photos available
9.7
Review Score
30 reviews

While we haven't moved in, yet ~ we've been there quite a bit, for a couple of meals as well as moving in. We even took the dog to 'meet' her new home. Everyone is INCREDIBLY friendly ~ EVERY single person...

Provides: Assisted Living, Independent Living

Laurel Oaks is a Sinceri senior living community in a quiet Glendale, Wisconsin neighborhood. Those who live in our community experience a Milwaukee North Shore lifestyle with the convenience and peace of mind that a senior living community setting offers. Choose to easily explore the cultural...

... Read more

Mill Creek Alzheimer's Special Care Center

3319 Ginger Creek Drive, Springfield, IL 62711

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.7
Review Score
32 reviews

Staff is caring and has skills to deal with dementia patients. My husband has learned how to roll over in the bed to get himself sitting and then able to get in a wheelchair. He received pt and ot 3 times a...

Provides: Memory Care

At Mill Creek, we’re dedicated to creating a warm and inviting environment where each resident can honor the experience of aging. Through our Sinceri Senior Living-exclusive Meaningful Moments program, we focus on residents’ psychological, social, and spiritual needs as well as individualized...

... Read more

Hay Creek Lodge Senior Living

1144 College Dr, Bismarck, ND 58501

Starting at$X,XXX+ monthly
21
21 Photos available
9.5
Review Score
10 reviews

Dad's overall experience is very positive. He had a very spacious one bedroom Apartment. Large bathroom with walk in shower is nice. The facility is very clean. They have a lot of activities and it seems...

Provides: Assisted Living, Independent Living

Hay Creek Lodge is an Independent Living and Assisted Living Community. We have 48 large private apartments with full kitchens. We consider ourselves a "small town" community here at Hay Creek Lodge Senior Living. We have 53 residents living here that all know and love each other as family. We...

... Read more

Mankato Lodge Senior Living

1360 Adams St, Mankato, MN 56001

Starting at$X,XXX+ monthly
14
14 Photos available
9.5
Review Score
17 reviews

Yes I would recommend it to others. The people here are all very welcoming and fun. The people working here take very good care of all our needs and are helpful and pleasant.

Provides: Assisted Living, Independent Living

Mankato Lodge, professionally managed by Sinceri Senior Living, offers engaging and personalized care focused on the uniqueness of each resident, providing services best suited to your individual needs. We are proud to have been a part of the Mankato community for 24 years. We offer spacious...

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Amber Glen Alzheimer's Special Care Center

1704 East Amber Ln, Urbana, IL 61802

Starting at$X,XXX+ monthly
38
38 Photos available
2
2 Floor plans available
9.5
Review Score
37 reviews

The family has asked to have the staff set dad's razor and shaving cream out and remind him to shave and this has not been happening. He may go 4-5 days without shaving which is unlike him. Also. They failed...

Provides: Memory Care

Magnolia Springs Southpointe

4926 Sir Barton Way, Indianapolis, IN 46237

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.5
Review Score
98 reviews

My parents, who have been traditionally hard to to please, are very happy there. they are well taken care of, have a good balance between independence and oversight, and their two bedroom unit is roomy

Provides: Assisted Living, Memory Care

Welcome to Magnolia Springs SouthPointe. We are located just off of Exit 101 from Interstate 65 down the street from St. Francis Hospital and north of County Line Road and Greenwood, IN.Magnolia Springs Southpointe is the premiere location for affordable, enriching senior living in Indianapolis,...

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South Grove Lodge Senior Living

1701 22nd Ave SW, Austin, MN 55912

Starting at$X,XXX+ monthly
13
13 Photos available
9.4
Review Score
8 reviews

I did not observe on site care or amenities. Only worked with staff through phone calls, always helpful and caring. Patient's I have in their care speak highly of the care.

Provides: Assisted Living, Independent Living

South Grove Lodge opened its doors in 2021 after taking over a previous community known as Primrose. Between our department heads and staff, we have nearly 50 years of combined experience in senior care. We are located in Austin, MN which has a population of roughly 25,000 people. We are...

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Minot Lodge Senior Living

601 24th Ave SW, Minot, ND 58701

Starting at$X,XXX+ monthly
9
9 Photos available
9.4
Review Score
18 reviews

Staff were very helpful and also gave space when needed for my mom and dad. They liked the puzzles and music activities. Rides to physical therapy were very helpful.

Provides: Assisted Living, Independent Living

A caring atmosphere. An active community. A comfortable, secure lifestyle. A place to call home. You'll find that at our Independent Living and Assisted Living community in Minot, ND. Our goal at Minot Lodge is to provide quality care in a comfortable, compassionate environment where life is...

... Read more

Stone Creek Memory Care

162 Indian Lake Blvd, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
57 reviews

They have been super helpful and caring of my dad. They are always responsive to calls and easy to work with. Lots of activities and an app to let you know what activities your family member does at the care...

Provides: Memory Care

As a part of Sinceri Senior Living, Hickory Hills is committed to providing families and residents with high-quality memory care services through our Meaningful Moments program. By getting to know each individual’s passions, interests, hobbies, and family, our staff provides moments of meaning to...

... Read more

Winterberry Heights Senior Living

932 Ohio St, Bangor, ME 04401

Starting at$X,XXX+ monthly
16
16 Photos available
9.4
Review Score
62 reviews

We were there for only a few months because Dad passed but really liked everyone there and give a strong recommendation. They were amazing at the end and compared to his place in Maryland that was twice as...

Provides: Assisted Living, Memory Care

Winterberry Heights Assisted Living features 78 well designed studio, one-bedroom, and two-bedroom retirement and assisted living apartments. We also offer a dedicated wing with 14 apartments designed to accommodate residents with memory care needs. This wing, which has a separate entrance, is...

... Read more

Hudson Creek Alzheimer's Special Care Center

3850 Coppercrest Drive, Bryan, TX 77802

Starting at$X,XXX+ monthly
8
8 Photos available
2
2 Floor plans available
9.3
Review Score
38 reviews

I get the feeling that everyone there cares for [name removed]. He seems to be happy there. What influenced me is the way that they are nice to me also. I would definitely recommend Hudson Creek to anyone. I...

Provides: Memory Care

It is a difficult to find a place that is loving and caring to take care of your elderly loved one. It is also more difficult when your loved one has Alzheimer's and can no longer take care of themselves. At Hudson Creek Alzheimer's Special Care Center we pride ourselves with the compassion and...

... Read more
Viewing 1-25 out of 78 communities

Community videos

View the Sinceri Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Sinceri Senior Living welcomes its residents home.

Carver Heights Estates Senior Living

Take a virtual tour of Carver Heights Estates Senior Living in Arlington, TX
Take a virtual tour of Carver Heights Estates Senior Living, a maintenance-free pet friendly Assisted Living community located in Arlington, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • May 15, 2022

Reviews
for Sinceri Senior Living

8.9
Review Score
8,075 reviews

Review Score

8,075 reviews
8.9

Out of 10


5 star

62%

4 star

24%

3 star

8%

2 star

4%

1 star

5%

A Place for Mom has scored Sinceri Senior Living with 8.9 out of 10 using our proprietary review score based on 2,093 reviews in the last 2 years. Over all time, Sinceri Senior Living has 8,075 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
4,995
1,869
620
247
344
Date Submitted
505
1,163
2,093
Reviewer
1,100
4,886
1,800
181
Care Received
0
3,458
1,003
3,329
3021-3040 of 8075 reviews
Sort by

5.0
Cami - Family/Friend
Assisted Living
March 10, 2021
Verified Review
A Place Where You Find Comfort

I would tell others that the place is very updated. Magnolia Springs has good technology. The staff is great and very responsive. My mom is happy here and has transitioned well into the community. The community is my favorite thing. The room is large, and the community is very clean. It feels like a hotel.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Diane Behling - Family/Friend
Assisted Living
March 10, 2021
Great Care and Compassion

From the very first day the staff at Oak Hill Terrace were very kind and compassionate. Our mother was finally safe and being taken care of in a respectful and compassionate way. Our mother had Alzheimers and the care she received in Spring House was amazing. I highly recommend Oak Hill Terrace.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Eric A - Family/Friend
Memory Care
March 9, 2021
Verified Review
I would recommend for your loved one

We chose Morningside in the West End because after interviewing 5 or 6, the staff here were ready to get the ball rolling. We did a virtual tour and they seemed more organized than the others as well. This facility is only 2 floors, so we felt it was a better fit for our loved one and not as big. The location also worked well for our family. The room sizes here are adequate for our loved ones needs. They have been pretty good with communication with us since not being able to go inside the facility. They have been very accommodating and have put us in touch with different military organizations to help subsidize the payments and wave some incoming fees. I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

No data collected

Value for Cost

4


5.0
CO - Family/Friend
Assisted Living
March 8, 2021
Verified Review
mom loves it we couldn't be happier

The staff is very friendly and nice. The community is very neat and clean. My mom likes the food and seems like she is happy. The communication between the staff and the family is good. They are easily accessible and are quick to return calls. I would recommend this community to others

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

5


5.0
Shannon Murray - Resident/client
Assisted Living
March 4, 2021
Verified Review
Review of Laurel Oaks

I have been living here for 1 year. I love living here. Staff is very very nice. I love how it is very quiet, relaxing, and I enjoy the activities. I love helping others, food is very good. Very clean community. I appreciate the staff including maintenance, nursing, and helping with my bathing. I am very happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
March 4, 2021
Verified Review
A good place for loved ones

Our loved one is pretty happy with the meals and dining service, she is a vegetarian so they have been very accommodating. She feels very safe there in independent living. house keeping comes once a week to clean,and they have bulletins for all the activities.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Sarah E - Family/Friend
Assisted Living
March 4, 2021
You can not go wrong with The Forum

My mother lived almost 5 years at The Forum. She was first in Independent and later Ambassador. The staff consists of the most caring, qualified professionals. Especially during this time of Covid they went above and beyond to keep her safe and happy. I am so grateful for her excellent.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Janice G - Family/Friend
Memory Care
March 2, 2021
Verified Review
This was the best choice i have ever made

Our experience with this community has been great, there is nothing back that we can say about the place. The staff are always attentive to their patients and whenever they need something they are aware of it and get it done immediately. We do not ever have to worry about a thing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
LaTrisha W - Family/Friend
Memory Care
March 2, 2021
Verified Review
Highly recommend for memory care

We chose Ortega Gardens because it specializes in memory care and from what I know, it is the best place for someone with memory care issues. From our video calls, the room sizes seem good. They have been very good with communication and keeping families informed since we cannot go inside. For memory care, it is a better alternative to a nursing home. I would recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
March 1, 2021

While not the right fit for my dad at this time, I was very impressed with [name removed]. He was honest, helpful, informational and caring. Wellstead of Rogers is definitely worth checking out.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
Deborah - Family/Friend
Assisted Living
February 24, 2021
Verified Review
The Elmcroft of Bedford Provides Great Care

The Elmcroft of Bedford is a community that will provide your loved one with great care during this time of COVID. They make sure the families, residents, and staff are safe. They offer different ways to communicate with your loved one. I highly recommend this community.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Tracy G - Family/Friend
Independent Living
February 23, 2021
Verified Review
We have always been very pleased

Sometimes our loved one gets tired of the same food they serve, but overall it is really good. We most definitely would recommend this community to others, they are great and our loved is very happy there he is glad he moved.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Carolyn and Jerry Moore - Resident/client
Assisted Living
February 22, 2021
Happy and Content.

My husband and I have been living in Stratford Court for over three years and we are happy and content. This is a beautiful and well maintained place. The staff is helpful and caring. Dining in lovely settings with two meals a day. Once a week housekeeping including doing our sheets and towels. We do have a washer and dryer in our apart- ment for our personal laundry. We also have a small dog. Very important to us.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Laura L - Family/Friend
Memory Care
February 19, 2021
Verified Review
Ft. Worths best kept secret

The staff is very caring and friendly. The rates are very reasonable, This community gives you a set rate for the entire time no matter what the care. I would definitely recommend this community to others

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
February 19, 2021

[name removed] has been great to work with. Caring, empathetic and realistic compared to 2 of the past establishments my father has lived - Heritage Green & Sunrise of Richmond. Neither place was willing to understand nor work with the genesis behind some of my father's behaviors. [name removed] and the team at Morningside made the evaluation process simple and we're excited to have him there with the family.

Cleanliness

5

Friendliness

5

Value for Cost

5


5.0
TW - Family/Friend
Memory Care
February 17, 2021
Verified Review
saved our backs

The staff was very friendly and everyone was very helpful I would definitely recommend this community to others, The community made the move-in process very easy

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

3


5.0
Monte A - Family/Friend
Assisted Living
February 14, 2021
Very Happy

We have been very happy with the care Orchard Park has provided for our Brother. From the very beginning of finding out about the services providing it has been a smooth trip. [name removed] provided us all the answers to our questions in a very prompt fashion. The staff have made our Brother seem like one of the family from day one. Everyone in the place knows his name! We are very happy!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
February 12, 2021
Verified Review
Great Care in a Home Environment

The community has been fabulous. They have handled the pandemic amazing. The communication is great with the staff. The staff is great and patient with our loved one. They have kept the residents safe during this difficult time. It has been very personal care. If there is an issue, they will listen to our concerns, and quick to respond.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
February 11, 2021
Verified Review
Great experience

We had a great experience at Winterberry Heights. The staff took great care of him and he was so excited to be here. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

5


5.0
Mary Lou - Family/Friend
Memory Care
February 9, 2021
My Mother Is Happy!

I was faced with having to move my mother to a Memory Care facility closer to me. After receiving a few Brookdale recommendations from friends, I spoke with a staff member. It was quite clear that this was the place I wanted my mother to live. Her move was uneventful. The staff went out of their way on a weekend to make her transition as smooth as possible. We set-up her room, got everything organized and acclimated her to her new room. She was placed in quarantine for 14 days, which we thought would be difficult for her since everything was new. That didn’t happen. The staff wheeled in a portable TV and constantly checked in on her. Once out of quarantine, the staff made every effort to introduce her to other residents and familiarize her to her new environment. They have made every effort to get her involved in their activity program, which she thoroughly enjoys and rarely misses a program. My mother loves to sing to the old time songs, and Brookdale’s Activity Director incorporates singing in many of her activities. They encourage us to schedule Zoom, Face Time or regular phone calls to stay in touch with my mother. It is quite obvious the staff has a genuine concern for my mother. They interact and engage as much as possible, making sure my mother is comfortable and thriving. They are always friendly, always smiling and always answer all my questions. They go the extra mile for my mother. I feel they are part of our family. Brookdale has exceeded my expectations, and I am so glad I found them. Thank you to all the staff at Brookdale Kenosha! You are an asset to the Brookdale Community.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


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