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Sinceri Senior Living, formally known as JEA Senior Living, operates 78 senior living locations, among them Best of Senior Living Award winners, across the U.S. With 4,667 reviews averaging 4.4 stars, it’s easy to see why Sinceri Senior Living’s 35 years of experience instills peace of mind in residents and their loved ones. Sinceri Senior Living remains committed to honoring the experience of aging by providing specialized care tailored to each resident’s needs. The care levels include independent living, assisted living, skilled nursing, and memory care. With a primary focus on setting the standard in memory care through their exclusive Meaningful Moments® program, Sinceri Senior Living strives to engage residents emotionally, physically, mentally, socially, and spiritually.

8.9

Review Score

4,667 reviews
78 communities
13 senior living award communities
Starting from $X,XXX/mo
1 community video

Sinceri Senior Living community listings

Showing 78 communities
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Magnolia Springs Bridgewater

14901 Carey Road, Carmel, IN 46033

Starting at$X,XXX+ monthly
22
22 Photos available
3
3 Floor plans available
10
Review Score
221 reviews

I give 5 for everything! They are amazing!! The staff have all been awesome, everyone is soo friendly!! It's very clean and well kept, my moms apartment is always clean too, trash emptied, she is in clean...

Provides: Assisted Living, Memory Care

>The Magnolia Springs WayWho says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate...

... Read more

Kessler Estates Senior Living

2075 N Eastown Rd, Lima, OH 45807

Starting at$X,XXX+ monthly
14
14 Photos available
10
Review Score
33 reviews

What means the most to me is the peace of mind. I no longer have to worry if he is safe, lonely, or remembering to take his medication. I know the staff at Kessler make sure all of his needs are met daily.

Provides: Assisted Living, Memory Care

Kessler Estates Senior Living, a Sinceri Senior Living community, focuses on each resident’s total well-being in their continuing care community in Lima, Ohio. The one-story community offers common spaces, walking paths, and specialized assisted living and memory care services in a homelike...

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Magnolia Springs Lexington

2701 Magnolia Springs Dr, Lexington, KY 40511

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.9
Review Score
188 reviews

Move in day was a little rough as the apartment had not been cleaned. It took a few weeks to make [name removed] understand that she had to call for any needs, they don't routinely just drop by in assisted...

Provides: Assisted Living, Memory Care

Who says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate it! Each and every day....

... Read more

Cedar Ridge Alzheimer's Special Care Center

2100 South Lakeline Boulevard, Cedar Park, TX 78613

Starting at$X,XXX+ monthly
20
20 Photos available
2
2 Floor plans available
9.8
Review Score
76 reviews

Positive. The care staff are very kind, professional and seem to really care for the patients. Activities. Plentiful. Great long term program director. [name removed]. Negative. Rooms need to be checked...

Best of Senior Living All Star
Provides: Memory Care

Cedar Ridge Alzheimer's Special Care Center is a fully equipped Memory Care Community located in Cedar Park, Texas. It is catered to those individuals struggling with dementia, memory loss, and Alzheimer's disease. At Cedar Ridge, we seek to provide our residents with exceptional service that...

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Broadway Creek Senior Living

1046 N Jefferson St, Medina, OH 44256

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
108 reviews

Sometimes smells but it's hard not to since so many people wear diapers. The staff are very friendly. Lots of turnover and sometimes they seem understaffed. Always available and they respond quickly. Food...

Provides: Assisted Living, Memory Care

Located in a suburb between Akron and Cleveland, Ohio, Broadway Creek Senior Living, a Sinceri Senior Living community, provides family-centered programs and services to residents seeking assisted living and memory care . As a part of Sinceri Senior Living, the community is committed to enriching...

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Library Square

1820 South 75th Street, West Allis, WI 53214

Starting at$X,XXX+ monthly
1
1 Photos available
9.8
Review Score
64 reviews

I visited Library Square last May. I was thoroughly pleased with the friendliness of staff, cleanliness, several chairs for residents to sit. They like to sit and socialize. Several outside seating places...

Provides: Assisted Living, Independent Living

Library Square is a Sinceri Senior Living community in the heart of West Allis, Wisconsin. With friendly neighbors such as the West Allis Public Library, the West Allis Senior Center, and the Milwaukee VA Medical Center, seniors can enjoy numerous lifestyle activities in our community or around...

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Cinco Ranch Alzheimer's Special Care Center

3206 S. Fry Rd, Katy, TX 77450

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
9.8
Review Score
60 reviews

At Cinco Ranch, all caregivers treat each resident with dignity and respect, no matter where they are with their dementia. The care team displays such tenderness and compassion. They are truly wonderful.

Provides: Memory Care

One of the best Alzheimer's care centers is Cinco Ranch which is located in Katy, TX. If you find yourself with an elderly parent or relative that is suffering from dementia or Alzheimer's, you will be thrilled with Cinco Ranch's adult care assisted living home. As with many assisted living...

... Read more

Downriver Estates Senior Living

19697 Allen Rd, Brownstown, MI 48183

Starting at$X,XXX+ monthly
7
7 Photos available
9.8
Review Score
103 reviews

Always highly responsive to requests. Staff very friendly. Facility is very clean. My mother does not say good things about the food.

Provides: Assisted Living, Memory Care

Located south of Detroit, seniors can enjoy a life well lived at Downriver Estates Senior Living, a Sinceri Senior Living community. The residential community offers great activities, the best of care services, and gorgeous natural surroundings. Residents enjoy living near Marsh Creek, local...

... Read more

Magnolia Springs Louisville

8225 Whipps Mill Road, Louisville, KY 40222

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
151 reviews

When our family was looking for a memory care community for our mother, we wanted a place where she would be safe, respected, and well cared for. We found that here. The staff is attentive and always treats...

Provides: Assisted Living, Memory Care

Magnolia Springs Whipps Mill is an assisted living and memory care community located in Louisville, Kentucky. Louisville is an exciting city in Jefferson County that is known for its annual festivals, museums and art galleries and outdoor attractions. Whether you are visiting Louisville for the...

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Creekside Alzheimer's Special Care Center

11200 Discovery Bay Dr., Pearland, TX 77584

Starting at$X,XXX+ monthly
8
8 Photos available
5
5 Floor plans available
9.6
Review Score
78 reviews

At this point I would say a 5 on 1-7. Maybe a 4 on value. Creekside is friendly, well organized and clean. They are totally on top of what the residents need medically and emotionally. I would absolutely...

Provides: Memory Care

Creekside of Pearland, Texas, memory care is all we do. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer's or another form of dementia.Every employee at Creekside is trained in memory care, because caring for those with dementia is...

... Read more

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Oak Hill Terrace

1805 Kensington Dr., Waukesha, WI 53188

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
109 reviews

Friendly and kind staff, genuine concern. Variety of activities. Value Catholic activities for Mom. Yes would recommend to others.

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Oak Hill Terrace is a community for senior living in Waukesha, Wisconsin. You’ll feel like you’re part of a friendly neighborhood when you walk into Oak Hill Terrace. With easy access to the Fox River Sanctuary and the Glacial Drumlin Trail, we’re a close-knit community woven into the fabric of...

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Stoney Ridge Senior Living

8630 Washington Church Rd, Miamisburg, OH 45342

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
73 reviews

From what I've seen, the assisted living part of Stoney Ridge appears to be nicer, offers more activities, and shows better to potential residents. The facility is generally nice, although my mom's room...

Provides: Assisted Living, Memory Care

On the outskirts of downtown Dayton, residents of Stoney Ridge Senior Living, a Sinceri Senior Living community, are surrounded by all the natural beauty and recreation that Ohio has to offer. The community features cozy common spaces, a sun-filled courtyard, and specialized assisted living and...

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Oak Ridge Alzheimer's Special Care Center

4501 Silver Sage Drive, Haltom City, TX 76137

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.4
Review Score
65 reviews

I had two parents w Alzheimer's in 2 different facilities at the same time. Oak Ridge was run like a well-oiled machine. Like any company, it starts at the top. The woman who ran this place ([name removed])...

Provides: Memory Care

Our Sinceri Senior Living-exclusive Meaningful Moments memory care services offer countless opportunities for residents to create new memories, maximize their independence, and pursue old and new passions. Residents enjoy enriching activities, designed to stimulate the mind, body, and spirit...

... Read more

Sugar Creek Alzheimer's Special Care Center

505 E Vernon Ave, Normal, IL 61761

Starting at$X,XXX+ monthly
23
23 Photos available
2
2 Floor plans available
9.7
Review Score
41 reviews

Sugar Creek is a caring family oriented facility. The caring staff is always there for support for the resident as well as the family.

Provides: Memory Care

Sugar Creek Alzheimer’s Special Care Center is located in Normal, a charming suburb of Bloomington, Illinois. The one-story community features an outdoor courtyard, cozy common spaces, and a homelike atmosphere. Just off interstates 55 and 74, residents enjoy easy access to shopping and dining...

... Read more

Laurel Oaks

1700 W. Bender Rd., Glendale, WI 53209

Starting at$X,XXX+ monthly
15
15 Photos available
9.7
Review Score
30 reviews

While we haven't moved in, yet ~ we've been there quite a bit, for a couple of meals as well as moving in. We even took the dog to 'meet' her new home. Everyone is INCREDIBLY friendly ~ EVERY single person...

Provides: Assisted Living, Independent Living

Laurel Oaks is a Sinceri senior living community in a quiet Glendale, Wisconsin neighborhood. Those who live in our community experience a Milwaukee North Shore lifestyle with the convenience and peace of mind that a senior living community setting offers. Choose to easily explore the cultural...

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Mill Creek Alzheimer's Special Care Center

3319 Ginger Creek Drive, Springfield, IL 62711

Starting at$X,XXX+ monthly
10
10 Photos available
2
2 Floor plans available
9.7
Review Score
32 reviews

Staff is caring and has skills to deal with dementia patients. My husband has learned how to roll over in the bed to get himself sitting and then able to get in a wheelchair. He received pt and ot 3 times a...

Provides: Memory Care

At Mill Creek, we’re dedicated to creating a warm and inviting environment where each resident can honor the experience of aging. Through our Sinceri Senior Living-exclusive Meaningful Moments program, we focus on residents’ psychological, social, and spiritual needs as well as individualized...

... Read more

Howard Village

2500 E. Howard Avenue, St. Francis, WI 53235

Starting at$X,XXX+ monthly
8
8 Photos available
9.5
Review Score
39 reviews

Overall experience has been a solid 4 they've been pretty helpful and communicative. Yes I would recommend it to others not really anything to add. Was easy to move in everyone was kind and helpful

Provides: Assisted Living, Independent Living

Howard Village is a Laureate Group senior living community in St. Francis, Wisconsin. Many people at Howard Village come from the communities on Milwaukee’s South Shore, choosing to stay in the area where they have worked, raised their families, and maintained their close friends. It’s an active...

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Hay Creek Lodge Senior Living

1144 College Dr, Bismarck, ND 58501

Starting at$X,XXX+ monthly
21
21 Photos available
9.5
Review Score
10 reviews

Dad's overall experience is very positive. He had a very spacious one bedroom Apartment. Large bathroom with walk in shower is nice. The facility is very clean. They have a lot of activities and it seems...

Provides: Assisted Living, Independent Living

Hay Creek Lodge is an Independent Living and Assisted Living Community. We have 48 large private apartments with full kitchens. We consider ourselves a "small town" community here at Hay Creek Lodge Senior Living. We have 53 residents living here that all know and love each other as family. We...

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Amber Glen Alzheimer's Special Care Center

1704 East Amber Ln, Urbana, IL 61802

Starting at$X,XXX+ monthly
38
38 Photos available
2
2 Floor plans available
9.5
Review Score
37 reviews

The family has asked to have the staff set dad's razor and shaving cream out and remind him to shave and this has not been happening. He may go 4-5 days without shaving which is unlike him. Also. They failed...

Provides: Memory Care

Mankato Lodge Senior Living

1360 Adams St, Mankato, MN 56001

Starting at$X,XXX+ monthly
14
14 Photos available
9.4
Review Score
16 reviews

The people working here are so helpful with anything you need and the people living here are so friendly. Would highly recommend living here!

Provides: Assisted Living, Independent Living

Mankato Lodge, professionally managed by Sinceri Senior Living, offers engaging and personalized care focused on the uniqueness of each resident, providing services best suited to your individual needs. We are proud to have been a part of the Mankato community for 24 years. We offer spacious...

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South Grove Lodge Senior Living

1701 22nd Ave SW, Austin, MN 55912

Starting at$X,XXX+ monthly
13
13 Photos available
9.4
Review Score
8 reviews

I did not observe on site care or amenities. Only worked with staff through phone calls, always helpful and caring. Patient's I have in their care speak highly of the care.

Provides: Assisted Living, Independent Living

South Grove Lodge opened its doors in 2021 after taking over a previous community known as Primrose. Between our department heads and staff, we have nearly 50 years of combined experience in senior care. We are located in Austin, MN which has a population of roughly 25,000 people. We are...

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Magnolia Springs Southpointe

4926 Sir Barton Way, Indianapolis, IN 46237

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.4
Review Score
97 reviews

My mother has been at Magnolia Springs for a few months. I have been very impressed by the friendliness and helpfulness of the staff - the life enrichment director, the individual caregivers, the front desk...

Provides: Assisted Living, Memory Care

Welcome to Magnolia Springs SouthPointe. We are located just off of Exit 101 from Interstate 65 down the street from St. Francis Hospital and north of County Line Road and Greenwood, IN.Magnolia Springs Southpointe is the premiere location for affordable, enriching senior living in Indianapolis,...

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Stone Creek Memory Care

162 Indian Lake Blvd, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
55 reviews

I am very pleased with Stone Creek so far. I have seen a lot of improvement in my Mom since she has been there. They really make an effort to get to know each resident.

Provides: Memory Care

As a part of Sinceri Senior Living, Hickory Hills is committed to providing families and residents with high-quality memory care services through our Meaningful Moments program. By getting to know each individual’s passions, interests, hobbies, and family, our staff provides moments of meaning to...

... Read more

Winterberry Heights Senior Living

932 Ohio St, Bangor, ME 04401

Starting at$X,XXX+ monthly
16
16 Photos available
9.4
Review Score
62 reviews

We were there for only a few months because Dad passed but really liked everyone there and give a strong recommendation. They were amazing at the end and compared to his place in Maryland that was twice as...

Provides: Assisted Living, Memory Care

Winterberry Heights Assisted Living features 78 well designed studio, one-bedroom, and two-bedroom retirement and assisted living apartments. We also offer a dedicated wing with 14 apartments designed to accommodate residents with memory care needs. This wing, which has a separate entrance, is...

... Read more

The Pines on Carmel Senior Living

5820 Carmel Rd, Charlotte, NC 28226

Starting at$X,XXX+ monthly
7
7 Photos available
9.4
Review Score
59 reviews

1. I had a good experience. All the staff was very kind and good to my sister(2) facility is is very clean. I was very impressed.(3) like I said the stuff was very, very friendly always smile.(4) I think...

Provides: Assisted Living, Memory Care

Bank on having the time of your life at The Pines on Carmel Senior Living, where a full calendar of activities and social programs, in addition to apartments with thoughtful amenities and services, offers a rewarding, enriching lifestyle. Our community provides Assisted Living and Memory Care in...

... Read more
Viewing 1-25 out of 78 communities

Community videos

View the Sinceri Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Sinceri Senior Living welcomes its residents home.

Carver Heights Estates Senior Living

Take a virtual tour of Carver Heights Estates Senior Living in Arlington, TX
Take a virtual tour of Carver Heights Estates Senior Living, a maintenance-free pet friendly Assisted Living community located in Arlington, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min May 15, 2022

Reviews
for Sinceri Senior Living

8.9
Review Score
7,888 reviews

Review Score

7,888 reviews
8.9

Out of 10


5 star

62%

4 star

24%

3 star

8%

2 star

4%

1 star

5%

A Place for Mom has scored Sinceri Senior Living with 8.9 out of 10 using our proprietary review score based on 2,084 reviews in the last 2 years. Over all time, Sinceri Senior Living has 7,888 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
4,834
1,856
612
243
343
Date Submitted
533
1,149
2,084
Reviewer
1,067
4,803
1,738
176
Care Received
0
3,401
979
3,266
2261-2280 of 7888 reviews
Sort by

5.0
Lynn - Family/Friend
Assisted Living
December 13, 2022
Verified Review
My loved one likes it here

They are an excellent community. My loved one likes it here and is comfortable and happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Dan B - Family/Friend
Assisted Living
December 13, 2022
Verified Review
Highly recommend

The experience has been great, better than we had ever hoped for. It is definitely the best facility in this area. They offer so much between the food, activities and care. You just have to go visit and talk with them to get the full picture. I would absolutely recommend Winterberry Heights to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Don C - Family/Friend
Independent Living
December 12, 2022
Verified Review
I found a home for my brother

I think the best way to describe Leisure Park is that the staff has been willing to go out of their way to watch out for my brother, because I was concerned about being so far away and I can't visit often. They have set up staffing to check on my brother and make sure that they provide me with his current status. It should be noted that this is outside of their duties. Other places people seemed to be "just a resident", but at Leisure Park, he is part of the community. He is a person. I think Leisure Park has exceeded my expectations. My brother is doing the very best that I can hope for, in a community setting. I think it is helpful that the staff respects and watches over my brother. My brother is being heard and he is being respected as an individual. Part of the reason for choosing Leisure Park was that everything else rated very high ND the size of the apartment that he would move into would allow my brother to keep his favorite pieces of furniture. The apartment was newly renovated and it was perfect for my brother.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
December 12, 2022
Verified Review

Our family had an in person tur and we thought it was a nice tour experience, and the price point was reasonable. One of the reasons we did not pick this community is our loved one would of had to walk a great distance outside to get to the different buildings - it is covered but with is being in Florida you are still exposed to the elements.


5.0
Lora McCaulley - Toured community
Assisted Living
December 12, 2022

It felt like home the minute I walked through the door. And, whatever they were cooking in the kitchen smelled AMAZING! [Name removed] was so informative and answered all my questions and gave us an awesome tour. We even met someone Dad knows from church. This is definitely a place I would like to bring my Dad to in the near future.

Cleanliness

4

Friendliness

5

Staff

5

Value for Cost

4


5.0
Shelby B - Industry reviewer
Assisted Living
December 9, 2022
Cozy and beautiful community

Mankato Lodge has such a cozy atmosphere when you walk in. All the staff and residents are so friendly. Mankato Lodge recently had a remodel and the place is absolutely beautiful! Come check it out for yourself!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joe S - Family/Friend
Independent Living
December 9, 2022
Verified Review
5 star review for 5 star!

5 for all categories, I love where my mom is at! It was really clean, hallways and interior is all nice. Food is good, staff was all welcoming and nice. I like the on premises nurse, hair place, and activities . My mom goes and she likes it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jason C - Industry reviewer
Assisted Living
December 8, 2022
Great place for my clients

I recently toured this community With Sue Winking and it was beautiful. Everyone I met seemed happy to be there and genuinely cared about the residents. It's a place I will be comfortable placing clients in the future. Jason Assisted Living Locators Louisville

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 8, 2022
Verified Review
Positive Experience

We picked this community becasue of the personnel , they explained things, and I was very comfortable walking in . They are reaching out and communicating very well. I would recommend to other families.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
December 6, 2022
Verified Review

This was a nice community. The Gardens had a bad plumbing problem in one hall and you could smell all over.


5.0
Robin C - Family/Friend
Assisted Living
December 6, 2022
Verified Review
a nice community

What we really like about Myrtle Beach Grove community is the smallness of it - it is not very big and overwhelming so this gives the staff more time to spend one on one attention to the residents. Based on our experience we would recommend them to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5


5.0
Susan L - Family/Friend
Memory Care
December 5, 2022
Verified Review
My Love One is Happy Here

The staff is amazing. They are so caring for both my mother and me. The facility is clean and well kept. I never hear my mother complain about the food and she is very picky. It is just a great place!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Linda B - Toured community
Memory Care
December 5, 2022

I usually don't write reviews, but I felt the need to after my experience at Orchard Park- I toured this community as I have been looking for my mom and can honestly say they are the most genuine people I have spoken to this entire experience. They actually cared about my mothers interests, needs, etc. The facility is very clean and all of the residents had a smile on their face. I also like that it is all one floor and everything is easily accessible.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Sam W - Family/Friend
Assisted Living
December 5, 2022
Orchard Park

Orchard Park is a very friendly and welcoming community- I took the time to ask some residents about their personal experience and they all spoke very highly about the community- nothing but positive things to say. The community itself is beautiful, clean and well maintained. The staff is wonderful and I am extremely happy with our decision.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Naomi P - Industry reviewer
Assisted Living
December 5, 2022
Feels Like Family

Mankato Lodge is a perfect size to make you feel like you are part of a tight knit community. You walk in the building and you can tell the residents are happy and the staff care. Everyone is very friendly, and everyone knows everyone's names. The building is freshly remodeled and very nice. The residents are also very involved in all the activities and always out and about enjoying the different community spaces. Mankato Lodge is also pet friendly, so your furry family member and grand-animals are always welcome!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Independent Living
December 5, 2022
Verified Review
Happy with my choice

We chose Derian Lodge because of the value for the money as well as the cleanliness. Everyone was very friendly when we walked in for the tour. The apartment sizes here are wonderful, one complaint she has had though it that the patios on the apartments are kind of small. I would definitely recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Mary - Family/Friend
Assisted Living
December 2, 2022
Verified Review

Magnolia Springs is excellent! My loved one wishes they offered more fresh vegetables and potatoes with the meals. For meals I rated the a 4 with an easy upgrade to a 5 if they served more fresh vegetables/potatoes (especially with the evening meals). My loved one praises everything else about Magnolia Springs. and so does the family. They are very welcoming and the residents take ownership for welcoming new residents and ensure they feel welcomed at meals and invite them to join for activities. My loved one has really blossomed with social opportunities at Magnolia Springs. My loved one says times flies by as they have so much to do every day.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lee & Vickie - Toured community
Assisted Living
December 2, 2022

Our overall experience with [name removed], Communications Relations Director, was excellent. The community appeared to be very down to earth and homey. Our problem was none of the apartments in the assisted living area, were large enough to accommodate our furniture needs. It is our understanding there is a new management team at Orchard Park and they are in the process of putting together a more enhanced living experience for the residents. We wish them the best of luck going forward.

Cleanliness

4

Friendliness

5

Staff

No data collected

Value for Cost

No data collected


5.0
Millie M - Family/Friend
Memory Care
December 1, 2022
Verified Review
Recommended

The staff here has been absolutely wonderful with my father. I've just been overwhelmed with their great support and care. I visit often and they're always very personal with the residents and work with them one on one a lot. They have a good variety of activities. Communication with the family is good, they call me about any changes or anything. I would absolutely recommend them to family and friends for complete memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Beth L - Family/Friend
Assisted Living
November 29, 2022
Great Care for seniors!

My Aunt and I looked at many assisted living facilities before deciding on Magnolia Springs Southpointe. We have been pleased with our choice since 2019. MSS is clean, smells like a nice hotel and the staff is great. When Covid 19 hit, MSS staff was quick to put safety protocols in place and continued to follow them. The staff also looked for ways for us to keep in touch with our family members, for their mental health. A TV type of facetime was added. A small tented area was sit up out side where family members could sit and could talk to their residents who remained on covered porches a safe distance away. This especially was so much appreciated by both patients and their families, during a really difficult time for everyone. The staff has done a great job of communicating information about MSS to residents and their caregivers at home. I am so happy we found MSS. My life has been so much calmer. My Aunt is 95 this year and does not ever want to leave Magnolia.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


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