Senior Lifestyle - Main

The staff at Addington Place of Clarkston have been great!

The executive director, [name removed] is making a big effort to improve the food and activities. I would raise a caution when assessing level of care for the resident. Their process has no subjective aspect so they calculate based on a point system that results in higher cost of care that wasn't accurate in my opinion. However, Kathleen was able to provide some credit to remedy most of this issue.

The staff are all very kind. I think they are used to taking care of people who don't know how to do things for themselves or need to hear things told to them a million times. They sometimes speak to the residents like children and my father specifically does not need that. Housekeeping is fine, I would like it to be more thorough. But it is fine, nonetheless. Communication with the family is great, they let me know when things are super important! The move in was great! The food quality is alright. The meals don't always look super appealing, sometimes it is not warm but if you ask to warm it, they will. The all day menu has to be ordered in advance, so it's not really all day.

We helped a friend find an apartment at LBW. The women who showed us the facility, as well as the transitions coordinator, were very helpful and stayed in contact with our friend. The facility is warm, clean, and inviting. We have not eaten there, but we did see the menu; it looked very good. They offered a myriad of activities as well as the availability of health professionals and salon services. In addition, every resident we met was friendly and cordial! Individuals would comment on how they enjoyed the facility. I would recommend LBW.

They are very helpful if you have a problem. They are close to our children They are close to the lake The price and the large apartment

everything is great at Addington Place of John's Creek community and based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

The new director in memory care is very caring and appears to be looking to change things for the better.

I would recommend this facility to others. The staff is always upbeat and helpful. The housekeeping is great. My apartment is cleaned once a week and left sparkling. The woman who cleans is wonderful - accommodating and efficient. The meals could be better, the vegetables are over cooked

I've been a resident for 23 months. Because I haven't lived in any other unassisted, senior living residence, I cannot fairly compare it. Overall the people, facilities, food and other accommodations are good. Most of, but not all the residents, have some relationship to Woodbridge. Being from NYC, before living in Northern VA, to me, Woodbridge is not my favorite place to live.

The layout of the facility is outstanding- the best we have seen. Rooms well designed and central courtyard and common spaces also well designed. Last but not least, the loving care shown to my mother was outstanding.

Services seemed great in the Id pendent area but in the heavy care area it was not as pleasant: staff were often rude and it felt as though residents were just abandoned in front of the tv

ED is great. Experienced, and compassionate. The ED and the head nurse met with us and inspired a lot of confidence. Unfortunately, the head nurse has since left and I have some concerns until she is replaced.

Overall touring experience with [name removed] was good. However when dealing with other staff members, I felt rushed like they just wanted to close the deal....however, they must be understaffed. It is clean, and decorated nicely, grounds are lovely. For quality of care, not good. We have used the on-site pay by the half area services and so little is explained to you. Rushed, no pleasantries, I'm thinking of getting an outside service. Meals have plenty of variety and dining room staff is very nice. Not sure, no introduction, and no new resident coordinator. I feel like I'm living there to get parents acclimated.

My loved one is currently a resident at Copper Springs Senior Living and overall her experience has been good so far. She is in the Memory Care unit and the staff have been wonderful. The housekeeping is great. The move in process was easy. The only issue we have had is the lack of internet to the Memory Care unit. Since they are not as mobile, watching tv or listening to music has been important. Unfortunately, our calls to management have really gone no where. Other than that, it has been a great place!

The community is nice as far as residents and most of the staff. The evening staff could be a little more attentive. One flaw is that they hire inexperienced non train people from outside with no formal training in health or aide service. They also need more coverage and support from their newly acquired upper management. I think the director [name removed] really tries hard but she is over whelmed and should have more staff.

It’s a great place for active seniors. We picked this community because of the location and services. The interaction/communication with the staff has been good.

Our family had an in person tour with Addington Place of Alpharetta and we were very impressed with the tour experience and the community, but another community just checked all the boxes for us.

We picked this community, because location was the main factor. Also, liked the facility. We've been very happy with the accommodations. Rooms are spacious and adequately equipped. The staff is attentive and caring. Food is great. Activities are above average. I wish the memory care floor was first floor so my loved one could walk outside. I'm also slightly disappointed in the cleaning of rooms as my loved one's furniture is often dusty.

I found the biggest help, was to be kind, polite, and communicative with staff. I tried to understand when they had shortages, or were stressed, and I tried to help when I could, for example feeding my mom during meal times if I could be there, rather than just leaving all of the residents to staff to take care of. We never had any major issues, we were always welcomed, and we developed good relationships with all the staff. I know not everyone was a dedicated worker, but we paid close attention to my mom's care, and staff was always receptive to our requests or questions. I would recommend this facility to others with the caveat that at any facility, you must be attentive to care and be aware of what is happening within the staff as much as possible. While my mom was at Addington Place, they went through a management change, which changed a lot of things. It is important to realize you still have to be an advocate for your parent when they are in a care facility. The more present you are the better care they will receive. I believe this is true at any facility.

All in all, I have been pleased with my choice of Lake Barrington Woods. Like all such communities, there is always room for improvement, and staff recognizes that and works hard to make our community shine. I am currently participating in the establishment of a Resident Council to enhance communication with internal and external management.